{"id":"https://openalex.org/W29338678","doi":"https://doi.org/10.17723/aarc.64.1.q711461786663p33","title":"A Virtual Expression of Need: An Analysis of E-mail Reference Questions","display_name":"A Virtual Expression of Need: An Analysis of E-mail Reference Questions","publication_year":2001,"publication_date":"2001-01-01","ids":{"openalex":"https://openalex.org/W29338678","doi":"https://doi.org/10.17723/aarc.64.1.q711461786663p33","mag":"29338678"},"language":"en","primary_location":{"id":"doi:10.17723/aarc.64.1.q711461786663p33","doi":"https://doi.org/10.17723/aarc.64.1.q711461786663p33","is_oa":false,"landing_page_url":"https://doi.org/10.17723/aarc.64.1.q711461786663p33","pdf_url":null,"source":{"id":"https://openalex.org/S76161538","display_name":"The American Archivist","issn_l":"0360-9081","issn":["0360-9081","2327-9702"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core","jufo-1","poland-140","russia-white-list-1"],"host_organization":"https://openalex.org/P4310316261","host_organization_name":"Society of American Archivists","host_organization_lineage":["https://openalex.org/P4310316261"],"host_organization_lineage_names":["Society of American Archivists"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"The American Archivist","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5028569520","display_name":"Wendy M. Duff","orcid":"https://orcid.org/0000-0002-5431-473X","observed_orcids":["https://orcid.org/0000-0002-5431-473X"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Wendy Duff","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5004675794","display_name":"Catherine Johnson","orcid":"https://orcid.org/0000-0001-9809-4444","observed_orcids":["https://orcid.org/0000-0001-9809-4444"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Catherine Johnson","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":88.3436,"has_fulltext":false,"cited_by_count":44,"citation_normalized_percentile":{"value":0.99877764,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":88,"max":98},"biblio":{"volume":"64","issue":"1","first_page":"43","last_page":"60"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11657","display_name":"Digital and Traditional Archives Management","score":0.9824000000953674,"subfield":{"id":"https://openalex.org/subfields/1206","display_name":"Conservation"},"field":{"id":"https://openalex.org/fields/12","display_name":"Arts and Humanities"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11657","display_name":"Digital and Traditional Archives Management","score":0.9824000000953674,"subfield":{"id":"https://openalex.org/subfields/1206","display_name":"Conservation"},"field":{"id":"https://openalex.org/fields/12","display_name":"Arts and Humanities"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13166","display_name":"Information Science and Libraries","score":0.0035000001080334187,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10712","display_name":"Library Science and Information Literacy","score":0.0032999999821186066,"subfield":{"id":"https://openalex.org/subfields/3309","display_name":"Library and Information Sciences"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/information-needs","display_name":"information needs","score":0.7049999833106995},{"id":"https://openalex.org/keywords/information-seeking","display_name":"information seeking","score":0.7089999914169312},{"id":"https://openalex.org/keywords/archival-description","display_name":"archival description","score":0.42800000309944153},{"id":"https://openalex.org/keywords/electronic-information-systems","display_name":"electronic information systems","score":0.6579999923706055},{"id":"https://openalex.org/keywords/web-based-archives","display_name":"web-based archives","score":0.46299999952316284}],"concepts":[{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.7066994905471802},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.642758846282959},{"id":"https://openalex.org/C182306322","wikidata":"https://www.wikidata.org/wiki/Q1779371","display_name":"Order (exchange)","level":2,"score":0.6363259553909302},{"id":"https://openalex.org/C2777855551","wikidata":"https://www.wikidata.org/wiki/Q12310021","display_name":"Subject (documents)","level":2,"score":0.6140339970588684},{"id":"https://openalex.org/C90559484","wikidata":"https://www.wikidata.org/wiki/Q778379","display_name":"Expression (computer science)","level":2,"score":0.4365423023700714},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.43509265780448914},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.1325148642063141},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.17723/aarc.64.1.q711461786663p33","doi":"https://doi.org/10.17723/aarc.64.1.q711461786663p33","is_oa":false,"landing_page_url":"https://doi.org/10.17723/aarc.64.1.q711461786663p33","pdf_url":null,"source":{"id":"https://openalex.org/S76161538","display_name":"The American Archivist","issn_l":"0360-9081","issn":["0360-9081","2327-9702"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core","jufo-1","poland-140","russia-white-list-1"],"host_organization":"https://openalex.org/P4310316261","host_organization_name":"Society of American Archivists","host_organization_lineage":["https://openalex.org/P4310316261"],"host_organization_lineage_names":["Society of American Archivists"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"The American Archivist","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"sustainable_development_goals_aurora":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":2,"referenced_works":["https://openalex.org/W1496269257","https://openalex.org/W2061687846"],"related_works":["https://openalex.org/W2321734962","https://openalex.org/W1539857964","https://openalex.org/W2223244580","https://openalex.org/W2768078028","https://openalex.org/W4383173776","https://openalex.org/W2018492194","https://openalex.org/W2157722688","https://openalex.org/W2505659890","https://openalex.org/W1809831265","https://openalex.org/W4404468932"],"abstract_inverted_index":{"This":[0,22],"paper":[1],"analyzes":[2],"e-mail":[3,26,124],"reference":[4,27,50],"questions":[5,28],"posed":[6],"to":[7,11,30,40,52,61,78],"archivists":[8,109],"in":[9,38,123],"order":[10,39],"enhance":[12],"our":[13],"understanding":[14],"of":[15,18,71],"how":[16,47],"users":[17,48],"archives":[19,37,98],"seek":[20],"information.":[21],"study":[23],"analyzed":[24],"375":[25],"submitted":[29],"provincial,":[31],"federal,":[32],"university,":[33],"city":[34],"and":[35],"special":[36],"determine,":[41],"from":[42],"the":[43,57,69,105,118],"users'":[44],"own":[45],"words,":[46],"formulate":[49],"requests":[51],"archives.":[53],"Understanding":[54],"what":[55],"elements":[56],"archives'":[58],"client":[59],"uses":[60],"describe":[62],"his":[63],"or":[64],"her":[65],"information":[66,95,113,119],"need":[67],"enables":[68],"creation":[70],"more":[72],"relevant":[73],"archival":[74],"descriptive":[75],"tools.":[76],"According":[77],"this":[79],"analysis,":[80],"people":[81],"used":[82],"proper":[83],"names,":[84],"dates,":[85],"places,":[86],"subject,":[87],"form,":[88],"and,":[89],"occasionally,":[90],"events":[91],"when":[92],"composing":[93],"their":[94],"request.":[96],"As":[97],"move":[99],"toward":[100],"a":[101],"greater":[102],"presence":[103],"on":[104],"World":[106],"Wide":[107],"Web,":[108],"should":[110],"design":[111],"electronic":[112],"systems":[114],"that":[115],"account":[116],"for":[117],"seeking":[120],"patterns":[121],"expressed":[122],"refrence":[125],"requests.":[126]},"counts_by_year":[{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":2},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":1},{"year":2017,"cited_by_count":1},{"year":2016,"cited_by_count":4},{"year":2015,"cited_by_count":2},{"year":2014,"cited_by_count":5},{"year":2013,"cited_by_count":4}],"updated_date":"2026-10-12T09:40:04.860316","created_date":"2016-06-24T00:00:00"}