{"id":"https://openalex.org/W2932641353","doi":"https://doi.org/10.1504/ijsem.2019.098918","title":"Bill prioritisation and bill payment orientation in the developing country context","display_name":"Bill prioritisation and bill payment orientation in the developing country context","publication_year":2019,"publication_date":"2019-01-01","ids":{"openalex":"https://openalex.org/W2932641353","doi":"https://doi.org/10.1504/ijsem.2019.098918","mag":"2932641353"},"language":"en","primary_location":{"id":"doi:10.1504/ijsem.2019.098918","doi":"https://doi.org/10.1504/ijsem.2019.098918","is_oa":false,"landing_page_url":"https://doi.org/10.1504/ijsem.2019.098918","pdf_url":null,"source":{"id":"https://openalex.org/S196118188","display_name":"International Journal of Services Economics and Management","issn_l":"1753-0822","issn":["1753-0822","1753-0830"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core","jufo-1","norway-1","poland-20","russia-white-list-2"],"host_organization":"https://openalex.org/P4310317825","host_organization_name":"Inderscience Publishers","host_organization_lineage":["https://openalex.org/P4310317825"],"host_organization_lineage_names":["Inderscience Publishers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Services, Economics and Management","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5068429238","display_name":"Joseann J. Knight","orcid":"https://orcid.org/0000-0003-0567-121X","observed_orcids":["https://orcid.org/0000-0003-0567-121X"]},"institutions":[{"id":"https://openalex.org/I4210158067","display_name":"University of the West Indies","ror":"https://ror.org/05p4f7w60","country_code":"BB","type":"education","lineage":["https://openalex.org/I137799390","https://openalex.org/I4210158067"]}],"countries":["BB"],"is_corresponding":false,"raw_author_name":"Joseann Knight","raw_affiliation_strings":["Department of Management Studies, Faculty of Social Sciences, University of the West Indies, Cave Hill Campus, Cave Hill, St. Michael, BB 11000, Barbados"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Management Studies, Faculty of Social Sciences, University of the West Indies, Cave Hill Campus, Cave Hill, St. Michael, BB 11000, Barbados","institution_ids":["https://openalex.org/I4210158067"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5000889344","display_name":"Donley Carrington","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4210158067","display_name":"University of the West Indies","ror":"https://ror.org/05p4f7w60","country_code":"BB","type":"education","lineage":["https://openalex.org/I137799390","https://openalex.org/I4210158067"]}],"countries":["BB"],"is_corresponding":false,"raw_author_name":"Donley Carrington","raw_affiliation_strings":["Department of Management Studies, Faculty of Social Sciences, University of the West Indies, Cave Hill Campus, Cave Hill, St. Michael, BB 11000, Barbados"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Management Studies, Faculty of Social Sciences, University of the West Indies, Cave Hill Campus, Cave Hill, St. Michael, BB 11000, Barbados","institution_ids":["https://openalex.org/I4210158067"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I4210158067"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.03417816,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"10","issue":"1","first_page":"1","last_page":"1"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.8949999809265137,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.8949999809265137,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10145","display_name":"Consumer Behavior in Brand Consumption and Identification","score":0.045099999755620956,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11454","display_name":"Cultural Differences and Values","score":0.010599999688565731,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/maslow-s-hierarchy-of-needs","display_name":"Maslow's hierarchy of needs","score":0.9309999942779541},{"id":"https://openalex.org/keywords/accounts-receivable","display_name":"accounts receivable","score":0.7950000166893005},{"id":"https://openalex.org/keywords/national-culture","display_name":"national culture","score":0.8019999861717224},{"id":"https://openalex.org/keywords/consumer-purchasing-power","display_name":"consumer purchasing power","score":0.574999988079071}],"concepts":[{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6841713190078735},{"id":"https://openalex.org/C145097563","wikidata":"https://www.wikidata.org/wiki/Q1148747","display_name":"Payment","level":2,"score":0.6626161336898804},{"id":"https://openalex.org/C189465574","wikidata":"https://www.wikidata.org/wiki/Q179515","display_name":"Maslow's hierarchy of needs","level":2,"score":0.5942263603210449},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.5804855823516846},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.5635656118392944},{"id":"https://openalex.org/C120527767","wikidata":"https://www.wikidata.org/wiki/Q3196867","display_name":"Debt","level":2,"score":0.5270302891731262},{"id":"https://openalex.org/C83864248","wikidata":"https://www.wikidata.org/wiki/Q177323","display_name":"Developing country","level":2,"score":0.52687007188797},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5037745833396912},{"id":"https://openalex.org/C202451310","wikidata":"https://www.wikidata.org/wiki/Q328554","display_name":"Accounts receivable","level":2,"score":0.4957760274410248},{"id":"https://openalex.org/C100001284","wikidata":"https://www.wikidata.org/wiki/Q2248246","display_name":"Public economics","level":1,"score":0.42518121004104614},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.24142685532569885},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.23968982696533203},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.18388742208480835},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1504/ijsem.2019.098918","doi":"https://doi.org/10.1504/ijsem.2019.098918","is_oa":false,"landing_page_url":"https://doi.org/10.1504/ijsem.2019.098918","pdf_url":null,"source":{"id":"https://openalex.org/S196118188","display_name":"International Journal of Services Economics and Management","issn_l":"1753-0822","issn":["1753-0822","1753-0830"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core","jufo-1","norway-1","poland-20","russia-white-list-2"],"host_organization":"https://openalex.org/P4310317825","host_organization_name":"Inderscience Publishers","host_organization_lineage":["https://openalex.org/P4310317825"],"host_organization_lineage_names":["Inderscience Publishers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Services, Economics and Management","raw_type":"journal-article"},{"id":"doi:10.1504/ijsem.2019.10020362","doi":"https://doi.org/10.1504/ijsem.2019.10020362","is_oa":false,"landing_page_url":"https://doi.org/10.1504/ijsem.2019.10020362","pdf_url":null,"source":{"id":"https://openalex.org/S196118188","display_name":"International Journal of Services Economics and Management","issn_l":"1753-0822","issn":["1753-0822","1753-0830"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core","jufo-1","norway-1","poland-20","russia-white-list-2"],"host_organization":"https://openalex.org/P4310317825","host_organization_name":"Inderscience Publishers","host_organization_lineage":["https://openalex.org/P4310317825"],"host_organization_lineage_names":["Inderscience Publishers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Services, Economics and Management","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:ids:injsem:v:10:y:2019:i:1:p:1-22","doi":null,"is_oa":false,"landing_page_url":"http://www.inderscience.com/link.php?id=98918","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W3101326082","https://openalex.org/W7046314864","https://openalex.org/W7170045741","https://openalex.org/W3195687300","https://openalex.org/W3194265113","https://openalex.org/W3121921125","https://openalex.org/W3049722810","https://openalex.org/W3122890630","https://openalex.org/W7220637148","https://openalex.org/W6960134523"],"abstract_inverted_index":{"Adverse":[0],"economic":[1],"conditions":[2],"often":[3],"result":[4],"in":[5,22,112],"bill":[6,67,101,110,138],"payment":[7,102,139],"default":[8],"by":[9],"consumers":[10,58,108],"and":[11,141],"compromised":[12],"accounts":[13],"receivable":[14],"for":[15],"service":[16,35,76,80,100],"providers.":[17],"Default":[18],"is":[19],"especially":[20],"problematic":[21],"developing":[23,45,126],"countries":[24],"where":[25],"the":[26,41,71,79,117,122,132],"average":[27],"consumer":[28],"has":[29],"less":[30],"spending":[31],"power.":[32],"Yet,":[33],"international":[34],"brands":[36],"know":[37],"very":[38],"little":[39],"about":[40],"debt":[42,123],"attitudes":[43,124],"of":[44,51,74,125,131,150,154],"country":[46,127],"consumers.":[47,128,158],"Using":[48],"Maslow's":[49],"hierarchy":[50],"needs":[52],"framework,":[53],"this":[54],"paper":[55],"examines":[56],"whether":[57],"adopt":[59],"a":[60,63,136,148],"hedonic":[61],"or":[62,88],"utilitarian":[64,137],"approach":[65,140],"to":[66,82,86,89,116,135],"prioritisation":[68],"activity.":[69],"Knowing":[70],"relative":[72],"importance":[73],"one's":[75],"better":[77],"equips":[78],"provider":[81],"develop":[83],"compelling":[84],"communications":[85],"support":[87],"enhance":[90],"consumers'":[91],"perceptions":[92],"if":[93],"need":[94],"be.":[95],"The":[96,129],"study":[97,133],"also":[98],"introduces":[99],"orientation":[103],"(SBPO)":[104],"which":[105],"measures":[106],"how":[107],"view":[109],"payments":[111],"general,":[113],"thereby":[114],"contributing":[115],"newly":[118],"emerging":[119],"literature":[120],"on":[121],"findings":[130],"point":[134],"suggest":[142],"that":[143],"SBPO":[144],"may":[145],"be":[146],"more":[147],"consequence":[149],"national":[151],"culture":[152],"than":[153],"demographic":[155],"differences":[156],"between":[157]},"counts_by_year":[],"updated_date":"2026-10-12T09:40:04.860316","created_date":"2019-04-11T00:00:00"}