{"id":"https://openalex.org/W2925459019","doi":"https://doi.org/10.24251/hicss.2019.774","title":"A Practitioners\u2019 Point Of View On How Digital Innovation Will Shape The Future Of Business Process Management: Towards A Research Agenda","display_name":"A Practitioners\u2019 Point Of View On How Digital Innovation Will Shape The Future Of Business Process Management: Towards A Research Agenda","publication_year":2019,"publication_date":"2019-01-01","ids":{"openalex":"https://openalex.org/W2925459019","doi":"https://doi.org/10.24251/hicss.2019.774","mag":"2925459019"},"language":"en","primary_location":{"id":"doi:10.24251/hicss.2019.774","doi":"https://doi.org/10.24251/hicss.2019.774","is_oa":true,"landing_page_url":"https://doi.org/10.24251/hicss.2019.774","pdf_url":"http://localhost:4000/bitstreams/e6fc4eae-f888-4884-896d-af9f883c0604/download","source":{"id":"https://openalex.org/S4210195248","display_name":"Hawaii International Conference on System Sciences (HICSS)","issn_l":"1530-1605","issn":["1530-1605","2572-6862"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":["jufo-1","norway-1"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"conference"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the Annual Hawaii International Conference on System Sciences","raw_type":"proceedings-article"},"volume":null,"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"http://localhost:4000/bitstreams/e6fc4eae-f888-4884-896d-af9f883c0604/download","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5070272566","display_name":"Amy Van Looy","orcid":"https://orcid.org/0000-0002-7992-1528","observed_orcids":["https://orcid.org/0000-0002-7992-1528"]},"institutions":[{"id":"https://openalex.org/I32597200","display_name":"Ghent University","ror":"https://ror.org/00cv9y106","country_code":"BE","type":"education","lineage":["https://openalex.org/I32597200"]}],"countries":["BE"],"is_corresponding":false,"raw_author_name":"Amy Van Looy","raw_affiliation_strings":["Ghent University, EB24"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Ghent University, EB24","institution_ids":["https://openalex.org/I32597200"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5003029875","display_name":"Geert Poels","orcid":"https://orcid.org/0000-0001-9247-6150","observed_orcids":["https://orcid.org/0000-0001-9247-6150"]},"institutions":[{"id":"https://openalex.org/I32597200","display_name":"Ghent University","ror":"https://ror.org/00cv9y106","country_code":"BE","type":"education","lineage":["https://openalex.org/I32597200"]}],"countries":["BE"],"is_corresponding":false,"raw_author_name":"Geert Poels","raw_affiliation_strings":["Ghent University, EB24"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Ghent University, EB24","institution_ids":["https://openalex.org/I32597200"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I32597200"],"apc_list":null,"apc_paid":null,"fwci":2.7617,"has_fulltext":true,"cited_by_count":16,"citation_normalized_percentile":{"value":0.8937084,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":97},"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9463000297546387,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9463000297546387,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13287","display_name":"Robotic Process Automation Applications","score":0.026100000366568565,"subfield":{"id":"https://openalex.org/subfields/2209","display_name":"Industrial and Manufacturing Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12885","display_name":"Digital Innovation in Industries","score":0.01769999973475933,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/business-process-management","display_name":"business process management","score":0.906000018119812},{"id":"https://openalex.org/keywords/digital-innovation","display_name":"digital innovation","score":1.0},{"id":"https://openalex.org/keywords/digital-transformation","display_name":"digital transformation","score":0.746999979019165},{"id":"https://openalex.org/keywords/digital-economy","display_name":"digital economy","score":0.7850000262260437},{"id":"https://openalex.org/keywords/practitioner-perspectives","display_name":"practitioner perspectives","score":0.765999972820282},{"id":"https://openalex.org/keywords/research-agenda","display_name":"research agenda","score":0.6779999732971191},{"id":"https://openalex.org/keywords/digitalization-of-business-processes","display_name":"digitalization of business processes","score":0.6769999861717224}],"concepts":[{"id":"https://openalex.org/C204983608","wikidata":"https://www.wikidata.org/wiki/Q2111958","display_name":"Productivity","level":2,"score":0.6853965520858765},{"id":"https://openalex.org/C80309976","wikidata":"https://www.wikidata.org/wiki/Q7007379","display_name":"Business process management","level":4,"score":0.6356492638587952},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.6044023036956787},{"id":"https://openalex.org/C203043789","wikidata":"https://www.wikidata.org/wiki/Q138461","display_name":"Digital economy","level":2,"score":0.5357877612113953},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.5266439914703369},{"id":"https://openalex.org/C9652623","wikidata":"https://www.wikidata.org/wiki/Q190109","display_name":"Field (mathematics)","level":2,"score":0.5013918876647949},{"id":"https://openalex.org/C186037533","wikidata":"https://www.wikidata.org/wiki/Q794803","display_name":"Innovation management","level":2,"score":0.5006976127624512},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4936717450618744},{"id":"https://openalex.org/C28719098","wikidata":"https://www.wikidata.org/wiki/Q44946","display_name":"Point (geometry)","level":2,"score":0.4905495047569275},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4765810966491699},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3660697340965271},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.3484004735946655},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.2770189642906189},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.1841839849948883},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.18385833501815796},{"id":"https://openalex.org/C139719470","wikidata":"https://www.wikidata.org/wiki/Q39680","display_name":"Macroeconomics","level":1,"score":0.0},{"id":"https://openalex.org/C202444582","wikidata":"https://www.wikidata.org/wiki/Q837863","display_name":"Pure mathematics","level":1,"score":0.0},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0}],"mesh":[],"locations_count":4,"locations":[{"id":"doi:10.24251/hicss.2019.774","doi":"https://doi.org/10.24251/hicss.2019.774","is_oa":true,"landing_page_url":"https://doi.org/10.24251/hicss.2019.774","pdf_url":"http://localhost:4000/bitstreams/e6fc4eae-f888-4884-896d-af9f883c0604/download","source":{"id":"https://openalex.org/S4210195248","display_name":"Hawaii International Conference on System Sciences (HICSS)","issn_l":"1530-1605","issn":["1530-1605","2572-6862"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":["jufo-1","norway-1"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"conference"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the Annual Hawaii International Conference on System Sciences","raw_type":"proceedings-article"},{"id":"pmh:oai:archive.ugent.be:8587356","doi":null,"is_oa":true,"landing_page_url":"http://hdl.handle.net/1854/LU-8587356","pdf_url":"https://biblio.ugent.be/publication/8587356/file/8587357.pdf","source":{"id":"https://openalex.org/S4306400478","display_name":"Ghent University Academic Bibliography (Ghent University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I32597200","host_organization_name":"Ghent University","host_organization_lineage":["https://openalex.org/I32597200"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"ISBN: 9780998133126","raw_type":"info:eu-repo/semantics/conferenceObject"},{"id":"pmh:oai:aisel.aisnet.org:hicss-52-1760","doi":null,"is_oa":false,"landing_page_url":"https://aisel.aisnet.org/hicss-52/os/practice-based_research/8","pdf_url":null,"source":{"id":"https://openalex.org/S30879505","display_name":"Journal of the Association for Information Systems","issn_l":"1536-9323","issn":["1536-9323"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a-star","anvur-scientific","cwts-core","dongbi-a","fnege-1","jufo-3","norway-2","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310321080","host_organization_name":"Association for Information Systems","host_organization_lineage":["https://openalex.org/P4310321080"],"host_organization_lineage_names":["Association for Information Systems"],"type":"journal"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Hawaii International Conference on System Sciences 2019 (HICSS-52)","raw_type":"text"},{"id":"pmh:oai:scholarspace.manoa.hawaii.edu:10125/60079","doi":null,"is_oa":true,"landing_page_url":"http://hdl.handle.net/10125/60079","pdf_url":null,"source":{"id":"https://openalex.org/S4306401722","display_name":"ScholarSpace (University of Hawaii at Manoa)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I117965899","host_organization_name":"University of Hawai\u02bbi at M\u0101noa","host_organization_lineage":["https://openalex.org/I117965899"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Conference Paper"}],"best_oa_location":{"id":"doi:10.24251/hicss.2019.774","doi":"https://doi.org/10.24251/hicss.2019.774","is_oa":true,"landing_page_url":"https://doi.org/10.24251/hicss.2019.774","pdf_url":"http://localhost:4000/bitstreams/e6fc4eae-f888-4884-896d-af9f883c0604/download","source":{"id":"https://openalex.org/S4210195248","display_name":"Hawaii International Conference on System Sciences (HICSS)","issn_l":"1530-1605","issn":["1530-1605","2572-6862"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":["jufo-1","norway-1"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"conference"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the Annual Hawaii International Conference on System Sciences","raw_type":"proceedings-article"},"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","score":0.7207000255584717,"id":"https://metadata.un.org/sdg/9"},{"display_name":"Decent work and economic growth","score":0.6452000141143799,"id":"https://metadata.un.org/sdg/8"}],"sustainable_development_goals_aurora":[{"display_name":"Industry, innovation and infrastructure","score":0.5099999904632568,"id":"https://metadata.un.org/sdg/9"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2925459019.pdf","grobid_xml":"https://content.openalex.org/works/W2925459019.grobid-xml"},"referenced_works_count":35,"referenced_works":["https://openalex.org/W113044168","https://openalex.org/W1505474885","https://openalex.org/W1555075889","https://openalex.org/W1584983846","https://openalex.org/W1803273808","https://openalex.org/W1906228815","https://openalex.org/W1968928304","https://openalex.org/W1973673174","https://openalex.org/W1977499259","https://openalex.org/W1979627448","https://openalex.org/W2012557755","https://openalex.org/W2017767112","https://openalex.org/W2067652191","https://openalex.org/W2068018960","https://openalex.org/W2129598873","https://openalex.org/W2129660502","https://openalex.org/W2133735708","https://openalex.org/W2151020819","https://openalex.org/W2158182105","https://openalex.org/W2215360318","https://openalex.org/W2294820797","https://openalex.org/W2341339790","https://openalex.org/W2344820972","https://openalex.org/W2382983281","https://openalex.org/W2516209206","https://openalex.org/W2593554499","https://openalex.org/W2606010969","https://openalex.org/W2729792861","https://openalex.org/W2738870981","https://openalex.org/W2741346116","https://openalex.org/W2743466697","https://openalex.org/W2787340183","https://openalex.org/W2794051601","https://openalex.org/W3210030168","https://openalex.org/W4383875601"],"related_works":["https://openalex.org/W3159124735","https://openalex.org/W3081436959","https://openalex.org/W2180123844","https://openalex.org/W2741346116","https://openalex.org/W2886316161","https://openalex.org/W3041230731","https://openalex.org/W4396220761","https://openalex.org/W4415592505","https://openalex.org/W3043672482","https://openalex.org/W7128179168"],"abstract_inverted_index":{"While":[0],"the":[1,13,40,57,64,106,110,148],"benefits":[2],"of":[3,19,66,78,145],"digital":[4,29,48,71,94],"innovation":[5,30,49],"are":[6,98],"compelling":[7],"(e.g.":[8],"economic":[9],"growth":[10],"and":[11,16,47,82,103,142],"productivity),":[12],"often":[14],"disruptive":[15],"unpredictable":[17],"character":[18],"new":[20],"IT":[21],"gives":[22],"us":[23],"food":[24],"for":[25,121,131],"thought":[26],"on":[27,74,125],"how":[28,61],"can":[31,117],"be":[32,118],"applied":[33],"to":[34,105,139],"an":[35,75,119],"organization\u2019s":[36],"business":[37,137],"processes.":[38],"Since":[39],"link":[41],"between":[42],"Business":[43],"Process":[44],"Management":[45],"(BPM)":[46],"is":[50],"still":[51],"under-investigated,":[52],"this":[53,134],"article":[54,135],"helps":[55],"advancing":[56],"field":[58],"by":[59,93],"exploring":[60],"practitioners":[62],"see":[63],"future":[65],"BPM":[67,90,111],"evolve":[68],"in":[69,89,147],"a":[70],"economy.":[72],"Based":[73],"expert":[76],"panel":[77],"19":[79],"West-European":[80],"managers":[81],"consultants,":[83],"we":[84],"identified":[85],"seven":[86],"expected":[87],"trends":[88,102],"practices":[91],"affected":[92],"innovation.":[95],"Research":[96],"opportunities":[97],"derived":[99],"from":[100],"these":[101],"attributed":[104],"research":[107,115],"traditions":[108],"within":[109],"discipline.":[112],"The":[113],"resulting":[114],"agenda":[116],"input":[120],"academics":[122],"and,":[123],"based":[124],"their":[126],"research,":[127],"provide":[128],"beneficial":[129],"aspects":[130],"industry.":[132],"Moreover,":[133],"sensitizes":[136],"executives":[138],"potential":[140],"investments":[141],"practical":[143],"challenges":[144],"digitalization":[146],"workplace.":[149]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":4},{"year":2023,"cited_by_count":3},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":3},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":1}],"updated_date":"2026-10-30T12:39:25.321706","created_date":"2019-04-11T00:00:00"}