{"id":"https://openalex.org/W292168212","doi":null,"title":"Factors Affecting the Usage of an ERP System in Operation: A Socio-technical View with User Orientation","display_name":"Factors Affecting the Usage of an ERP System in Operation: A Socio-technical View with User Orientation","publication_year":2010,"publication_date":"2010-01-01","ids":{"openalex":"https://openalex.org/W292168212","mag":"292168212"},"language":"en","primary_location":{"id":"mag:292168212","doi":null,"is_oa":false,"landing_page_url":"http://www.koreascience.or.kr/article/ArticleFullRecord.jsp?cn=OTSBB9_2010_v9n2_129","pdf_url":null,"source":{"id":"https://openalex.org/S2764776023","display_name":"Journal of the Korea society of IT services","issn_l":"1975-4256","issn":["1975-4256"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","kci-registered"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"Journal of the Korea society of IT services","raw_type":null},"volume":null,"type":"article","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5057004945","display_name":"Eun-Kyong Cho","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Eun-Kyong Cho","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5110168249","display_name":"Daihwan Min","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Daihwan Min","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.0,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":93},"biblio":{"volume":"9","issue":"2","first_page":"129","last_page":"149"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":0.8984000086784363,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":0.8984000086784363,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.10109999775886536,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12415","display_name":"Employer Branding and e-HRM","score":9.999999747378752e-05,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/erp-adoption","display_name":"ERP adoption","score":0.5770000219345093},{"id":"https://openalex.org/keywords/sociotechnical-systems","display_name":"socio-technical systems","score":0.675000011920929},{"id":"https://openalex.org/keywords/user-orientation","display_name":"user orientation","score":0.8080000281333923},{"id":"https://openalex.org/keywords/self-efficacy","display_name":"self-efficacy","score":0.8939999938011169},{"id":"https://openalex.org/keywords/perceived-usefulness","display_name":"perceived usefulness","score":0.7519999742507935},{"id":"https://openalex.org/keywords/usability","display_name":"usability","score":0.9079999923706055},{"id":"https://openalex.org/keywords/operational-support","display_name":"operational support","score":0.9210000038146973},{"id":"https://openalex.org/keywords/organizational-citizenship-behavior","display_name":"organizational citizenship behavior","score":0.875},{"id":"https://openalex.org/keywords/public-sector-organizations","display_name":"public sector organizations","score":0.8190000057220459}],"concepts":[{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.7359387874603271},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5846368670463562},{"id":"https://openalex.org/C120936955","wikidata":"https://www.wikidata.org/wiki/Q2155640","display_name":"Empirical research","level":2,"score":0.5444411635398865},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5096645355224609},{"id":"https://openalex.org/C71104824","wikidata":"https://www.wikidata.org/wiki/Q1476639","display_name":"Structural equation modeling","level":2,"score":0.47301605343818665},{"id":"https://openalex.org/C2776185967","wikidata":"https://www.wikidata.org/wiki/Q112945","display_name":"Technology acceptance model","level":3,"score":0.4629455804824829},{"id":"https://openalex.org/C2777267654","wikidata":"https://www.wikidata.org/wiki/Q3519023","display_name":"Test (biology)","level":2,"score":0.4590938985347748},{"id":"https://openalex.org/C180198813","wikidata":"https://www.wikidata.org/wiki/Q121182","display_name":"Information system","level":2,"score":0.4537998139858246},{"id":"https://openalex.org/C28719098","wikidata":"https://www.wikidata.org/wiki/Q44946","display_name":"Point (geometry)","level":2,"score":0.4360577166080475},{"id":"https://openalex.org/C126583095","wikidata":"https://www.wikidata.org/wiki/Q1548752","display_name":"Organizational citizenship behavior","level":3,"score":0.41226786375045776},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.35702136158943176},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3317983150482178},{"id":"https://openalex.org/C83030740","wikidata":"https://www.wikidata.org/wiki/Q267236","display_name":"Organizational commitment","level":2,"score":0.20741939544677734},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.19140562415122986},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.08053693175315857},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C119599485","wikidata":"https://www.wikidata.org/wiki/Q43035","display_name":"Electrical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"mag:292168212","doi":null,"is_oa":false,"landing_page_url":"http://www.koreascience.or.kr/article/ArticleFullRecord.jsp?cn=OTSBB9_2010_v9n2_129","pdf_url":null,"source":{"id":"https://openalex.org/S2764776023","display_name":"Journal of the Korea society of IT services","issn_l":"1975-4256","issn":["1975-4256"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","kci-registered"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"Journal of the Korea society of IT services","raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":35,"referenced_works":["https://openalex.org/W1533789579","https://openalex.org/W1548408014","https://openalex.org/W1559269151","https://openalex.org/W1587451402","https://openalex.org/W1644620247","https://openalex.org/W1721421031","https://openalex.org/W1791587663","https://openalex.org/W1987198869","https://openalex.org/W1994279764","https://openalex.org/W1998581510","https://openalex.org/W2004664193","https://openalex.org/W2022144799","https://openalex.org/W2023407407","https://openalex.org/W2024123839","https://openalex.org/W2032490095","https://openalex.org/W2041748119","https://openalex.org/W2057012437","https://openalex.org/W2067960261","https://openalex.org/W2076658628","https://openalex.org/W2089635163","https://openalex.org/W2091775201","https://openalex.org/W2099697766","https://openalex.org/W2118275441","https://openalex.org/W2120115642","https://openalex.org/W2126512988","https://openalex.org/W2131095207","https://openalex.org/W2135212622","https://openalex.org/W2135617001","https://openalex.org/W2138653284","https://openalex.org/W2140331854","https://openalex.org/W2153730290","https://openalex.org/W2158809862","https://openalex.org/W2168494054","https://openalex.org/W2189615448","https://openalex.org/W2795830980"],"related_works":["https://openalex.org/W2057549530","https://openalex.org/W3010052344","https://openalex.org/W4387383139","https://openalex.org/W2137128838","https://openalex.org/W2084385988","https://openalex.org/W2151439440","https://openalex.org/W2295091496","https://openalex.org/W7220316203","https://openalex.org/W1582532569","https://openalex.org/W3200059427"],"abstract_inverted_index":{"Although":[0],"many":[1],"organizations":[2,205],"have":[3,130],"implemented":[4],"and":[5,47,88,91,93,113,127,146,220,223],"used":[6],"ERP":[7,37,61,135,182,190,232],"systems":[8],"for":[9,52],"years,":[10],"industry":[11],"reports":[12],"point":[13],"out":[14],"that":[15,55,124,176,204],"the":[16,31,34,49,57,108,134,139,144,147,153,156,171,181,186,198,201,209,231],"usage":[17,58,183,199],"level":[18],"does":[19],"not":[20,29,162],"reach":[21],"their":[22,212],"expectation.":[23],"As":[24],"a":[25,44,64,100,164],"result,":[26],"they":[27],"do":[28],"enjoy":[30],"benefits":[32],"from":[33],"investment":[35],"into":[36,73],"systems.":[38],"This":[39,67],"study":[40,68,121,160],"attempts":[41],"to":[42,155,192,196,207],"develop":[43],"research":[45],"model":[46,50,103],"test":[48],"empirically":[51],"identifying":[53],"factors":[54,72],"affect":[56],"of":[59,76,110,167,188,211],"an":[60,131,177,189,225],"system":[62,78,191],"at":[63],"public":[65],"organization.":[66],"has":[69,104,122,161],"classified":[70],"potential":[71],"three":[74],"groups":[75],"technical":[77],"characteristics":[79,84,95],"(usability,":[80],"usefulness),":[81],"organizational":[82,168],"support":[83,129],"(operational":[85],"support,":[86,217],"education":[87,219],"training,":[89],"evaluation":[90,226],"measurement),":[92],"user":[94],"(organizational":[96],"citizenship,":[97],"self-efficacy).":[98],"Then,":[99],"structural":[101],"equation":[102],"been":[105],"established":[106],"on":[107,133,170],"basis":[109],"previous":[111,157],"literature":[112],"tested":[114],"with":[115,230],"empirical":[116],"data.":[117],"In":[118],"summary,":[119],"this":[120,159],"found":[123,163],"self-efficacy,":[125],"usefulness,":[126],"operational":[128,150,216],"effect":[132,166],"usage.":[136,172,233],"Self-efficacy":[137],"is":[138,143,149],"strongest":[140],"factor;":[141],"Usefulness":[142],"second;":[145],"third":[148],"support.":[151],"On":[152],"contrary":[154],"literature,":[158],"significant":[165],"citizenship":[169],"The":[173],"result":[174,202],"confirms":[175],"organization":[178],"can":[179],"increase":[180],"by":[184,214],"improving":[185],"usefulness":[187],"some":[193],"extent.":[194],"However,":[195],"boost":[197],"further,":[200],"implies":[203],"need":[206],"strengthen":[208],"self-efficacy":[210],"members":[213],"reinforcing":[215],"providing":[218],"training":[221],"steadily,":[222],"establishing":[224],"mechanism":[227],"in":[228],"relation":[229]},"counts_by_year":[{"year":2015,"cited_by_count":1}],"updated_date":"2026-09-26T08:19:03.415552","created_date":"2016-06-24T00:00:00"}
