{"id":"https://openalex.org/W2918312448","doi":"https://doi.org/10.1186/s11782-019-0051-4","title":"Differentiation and pricing power of online retailers","display_name":"Differentiation and pricing power of online retailers","publication_year":2019,"publication_date":"2019-02-08","ids":{"openalex":"https://openalex.org/W2918312448","doi":"https://doi.org/10.1186/s11782-019-0051-4","mag":"2918312448"},"language":"en","primary_location":{"id":"doi:10.1186/s11782-019-0051-4","doi":"https://doi.org/10.1186/s11782-019-0051-4","is_oa":true,"landing_page_url":"https://doi.org/10.1186/s11782-019-0051-4","pdf_url":"https://fbr.springeropen.com/counter/pdf/10.1186/s11782-019-0051-4","source":{"id":"https://openalex.org/S71564990","display_name":"Frontiers of Business Research in China","issn_l":"1673-7326","issn":["1673-7326","1673-7431"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","poland-20","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320561","host_organization_name":"Brill","host_organization_lineage":["https://openalex.org/P4310320561","https://openalex.org/P4310313990"],"host_organization_lineage_names":["Brill","De Gruyter"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Frontiers of Business Research in China","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://fbr.springeropen.com/counter/pdf/10.1186/s11782-019-0051-4","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5101689862","display_name":"Zhenjie Wang","orcid":"https://orcid.org/0009-0003-9717-4516","observed_orcids":["https://orcid.org/0009-0003-9717-4516"]},"institutions":[{"id":"https://openalex.org/I78988378","display_name":"Renmin University of China","ror":"https://ror.org/041pakw92","country_code":"CN","type":"education","lineage":["https://openalex.org/I78988378"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Zhenjie Wang","raw_affiliation_strings":["Business School, Renmin University of China, Beijing, 100872, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Business School, Renmin University of China, Beijing, 100872, China","institution_ids":["https://openalex.org/I78988378"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5010297111","display_name":"Chunling Zhu","orcid":"https://orcid.org/0000-0003-2513-6775","observed_orcids":["https://orcid.org/0000-0003-2513-6775"]},"institutions":[{"id":"https://openalex.org/I78988378","display_name":"Renmin University of China","ror":"https://ror.org/041pakw92","country_code":"CN","type":"education","lineage":["https://openalex.org/I78988378"]}],"countries":["CN"],"is_corresponding":true,"raw_author_name":"Chunling Zhu","raw_affiliation_strings":["Business School, Renmin University of China, Beijing, 100872, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Business School, Renmin University of China, Beijing, 100872, China","institution_ids":["https://openalex.org/I78988378"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5007298991","display_name":"Shanwu Tian","orcid":"https://orcid.org/0000-0001-8343-3319","observed_orcids":["https://orcid.org/0000-0001-8343-3319"]},"institutions":[{"id":"https://openalex.org/I78988378","display_name":"Renmin University of China","ror":"https://ror.org/041pakw92","country_code":"CN","type":"education","lineage":["https://openalex.org/I78988378"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Shanwu Tian","raw_affiliation_strings":["Business School, Renmin University of China, Beijing, 100872, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Business School, Renmin University of China, Beijing, 100872, China","institution_ids":["https://openalex.org/I78988378"]}]},{"author_position":"last","author":{"id":null,"display_name":"Ping Li","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I78988378","display_name":"Renmin University of China","ror":"https://ror.org/041pakw92","country_code":"CN","type":"education","lineage":["https://openalex.org/I78988378"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Ping Li","raw_affiliation_strings":["Business School, Renmin University of China, Beijing, 100872, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Business School, Renmin University of China, Beijing, 100872, China","institution_ids":["https://openalex.org/I78988378"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5010297111"],"corresponding_institution_ids":["https://openalex.org/I78988378"],"apc_list":null,"apc_paid":null,"fwci":1.8525,"has_fulltext":true,"cited_by_count":13,"citation_normalized_percentile":{"value":0.8845398,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":97},"biblio":{"volume":"13","issue":"1","first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11161","display_name":"Consumer Market Behavior and Pricing","score":0.9771000146865845,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11161","display_name":"Consumer Market Behavior and Pricing","score":0.9771000146865845,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.014800000004470348,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14244","display_name":"Consumer Behavior and Marketing Influence","score":0.003000000026077032,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/online-store","display_name":"online store","score":0.9369999766349792},{"id":"https://openalex.org/keywords/product-differentiation","display_name":"product differentiation","score":0.9179999828338623},{"id":"https://openalex.org/keywords/pricing-power","display_name":"pricing power","score":0.9990000128746033},{"id":"https://openalex.org/keywords/customer-loyalty","display_name":"customer loyalty","score":0.9729999899864197},{"id":"https://openalex.org/keywords/monopolistic-competition","display_name":"monopolistic competition","score":0.9430000185966492},{"id":"https://openalex.org/keywords/willingness-to-pay","display_name":"willingness to pay","score":0.5580000281333923},{"id":"https://openalex.org/keywords/logistics-quality","display_name":"logistics quality","score":0.8579999804496765},{"id":"https://openalex.org/keywords/transaction-security","display_name":"transaction security","score":0.9980000257492065},{"id":"https://openalex.org/keywords/commodity-quality","display_name":"commodity quality","score":0.9419999718666077},{"id":"https://openalex.org/keywords/e-commerce","display_name":"e-commerce","score":0.5640000104904175}],"concepts":[{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5952646732330322},{"id":"https://openalex.org/C163258240","wikidata":"https://www.wikidata.org/wiki/Q25342","display_name":"Power (physics)","level":2,"score":0.5096287727355957},{"id":"https://openalex.org/C206440729","wikidata":"https://www.wikidata.org/wiki/Q4806809","display_name":"Asian studies","level":3,"score":0.42444321513175964},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.38982734084129333},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3537048101425171},{"id":"https://openalex.org/C40700","wikidata":"https://www.wikidata.org/wiki/Q1411783","display_name":"Industrial organization","level":1,"score":0.34343206882476807},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.32168012857437134},{"id":"https://openalex.org/C191935318","wikidata":"https://www.wikidata.org/wiki/Q148","display_name":"China","level":2,"score":0.24861043691635132},{"id":"https://openalex.org/C95457728","wikidata":"https://www.wikidata.org/wiki/Q309","display_name":"History","level":0,"score":0.10828173160552979},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0},{"id":"https://openalex.org/C166957645","wikidata":"https://www.wikidata.org/wiki/Q23498","display_name":"Archaeology","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1186/s11782-019-0051-4","doi":"https://doi.org/10.1186/s11782-019-0051-4","is_oa":true,"landing_page_url":"https://doi.org/10.1186/s11782-019-0051-4","pdf_url":"https://fbr.springeropen.com/counter/pdf/10.1186/s11782-019-0051-4","source":{"id":"https://openalex.org/S71564990","display_name":"Frontiers of Business Research in China","issn_l":"1673-7326","issn":["1673-7326","1673-7431"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","poland-20","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320561","host_organization_name":"Brill","host_organization_lineage":["https://openalex.org/P4310320561","https://openalex.org/P4310313990"],"host_organization_lineage_names":["Brill","De Gruyter"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Frontiers of Business Research in China","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:spr:fobric:v:13:y:2019:i:1:d:10.1186_s11782-019-0051-4","doi":null,"is_oa":false,"landing_page_url":"http://link.springer.com/10.1186/s11782-019-0051-4","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":{"id":"doi:10.1186/s11782-019-0051-4","doi":"https://doi.org/10.1186/s11782-019-0051-4","is_oa":true,"landing_page_url":"https://doi.org/10.1186/s11782-019-0051-4","pdf_url":"https://fbr.springeropen.com/counter/pdf/10.1186/s11782-019-0051-4","source":{"id":"https://openalex.org/S71564990","display_name":"Frontiers of Business Research in China","issn_l":"1673-7326","issn":["1673-7326","1673-7431"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","poland-20","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320561","host_organization_name":"Brill","host_organization_lineage":["https://openalex.org/P4310320561","https://openalex.org/P4310313990"],"host_organization_lineage_names":["Brill","De Gruyter"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Frontiers of Business Research in China","raw_type":"journal-article"},"sustainable_development_goals":[],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2918312448.pdf","grobid_xml":"https://content.openalex.org/works/W2918312448.grobid-xml"},"referenced_works_count":95,"referenced_works":["https://openalex.org/W62454032","https://openalex.org/W110719495","https://openalex.org/W1503178354","https://openalex.org/W1519998323","https://openalex.org/W1574378514","https://openalex.org/W1594945480","https://openalex.org/W1597346641","https://openalex.org/W1766993882","https://openalex.org/W1839587782","https://openalex.org/W1968171365","https://openalex.org/W1970138846","https://openalex.org/W1970920281","https://openalex.org/W1971621787","https://openalex.org/W1975694814","https://openalex.org/W1976764067","https://openalex.org/W1977973271","https://openalex.org/W1978826353","https://openalex.org/W1979907230","https://openalex.org/W1981997126","https://openalex.org/W1982276457","https://openalex.org/W1982738592","https://openalex.org/W1988681221","https://openalex.org/W1992999617","https://openalex.org/W1993732525","https://openalex.org/W1993734218","https://openalex.org/W1999062425","https://openalex.org/W2005933613","https://openalex.org/W2009764107","https://openalex.org/W2011457410","https://openalex.org/W2015075272","https://openalex.org/W2022727669","https://openalex.org/W2040123062","https://openalex.org/W2042700597","https://openalex.org/W2042774123","https://openalex.org/W2044207520","https://openalex.org/W2044295972","https://openalex.org/W2050398516","https://openalex.org/W2051978915","https://openalex.org/W2053085418","https://openalex.org/W2054589649","https://openalex.org/W2057852023","https://openalex.org/W2058800714","https://openalex.org/W2060495535","https://openalex.org/W2066096070","https://openalex.org/W2068581935","https://openalex.org/W2068804701","https://openalex.org/W2069630233","https://openalex.org/W2071535931","https://openalex.org/W2081733718","https://openalex.org/W2091631293","https://openalex.org/W2094299956","https://openalex.org/W2098440369","https://openalex.org/W2099686287","https://openalex.org/W2101239060","https://openalex.org/W2104898217","https://openalex.org/W2106096361","https://openalex.org/W2109006775","https://openalex.org/W2110215337","https://openalex.org/W2132159329","https://openalex.org/W2144195578","https://openalex.org/W2147042591","https://openalex.org/W2150449980","https://openalex.org/W2158759902","https://openalex.org/W2173971040","https://openalex.org/W2179200719","https://openalex.org/W2302962196","https://openalex.org/W2324667775","https://openalex.org/W2399021787","https://openalex.org/W2487793673","https://openalex.org/W2498403968","https://openalex.org/W2508187714","https://openalex.org/W2519590335","https://openalex.org/W2580123431","https://openalex.org/W2588319119","https://openalex.org/W2772038211","https://openalex.org/W2781684852","https://openalex.org/W2783827795","https://openalex.org/W2789865802","https://openalex.org/W2791017642","https://openalex.org/W2799314179","https://openalex.org/W2820674161","https://openalex.org/W2899915213","https://openalex.org/W2930444320","https://openalex.org/W3122351755","https://openalex.org/W3123879570","https://openalex.org/W3125686817","https://openalex.org/W3125738729","https://openalex.org/W4207028450","https://openalex.org/W4231671316","https://openalex.org/W4243667233","https://openalex.org/W4246185213","https://openalex.org/W4285719527","https://openalex.org/W4297081765","https://openalex.org/W4383878988","https://openalex.org/W6634536132"],"related_works":["https://openalex.org/W1991408466","https://openalex.org/W3122288957","https://openalex.org/W2109818432","https://openalex.org/W3094621893","https://openalex.org/W4386405695","https://openalex.org/W1978525248","https://openalex.org/W7123719944","https://openalex.org/W2009475116","https://openalex.org/W1566989430","https://openalex.org/W1533713806"],"abstract_inverted_index":{"This":[0,148],"study":[1,149],"aims":[2],"to":[3,5,13,61,76,145],"contribute":[4],"marketing":[6],"theory":[7,12],"by":[8,114,155],"applying":[9],"monopolistic":[10],"competition":[11],"investigate":[14],"how":[15],"differentiation":[16,34,100,154],"affects":[17],"online":[18,39,53,66,103],"retailers\u2019":[19],"pricing":[20,36,68,86,108,127,146],"power.":[21,69,87,147],"We":[22,41],"examine":[23],"the":[24,31,49,78,92,99,124,151],"intermediary":[25,134],"effect":[26],"of":[27,38,52,59,91,98,102,126,153],"customer":[28,83,130],"loyalty":[29,131],"on":[30,123],"relationship":[32],"between":[33,81],"and":[35,55,85,117,166],"power":[37,109,128],"retailers.":[40],"assume":[42],"that":[43,96,139],"customers":[44],"have":[45],"different":[46,57],"preferences":[47],"for":[48,164,168],"differentiated":[50],"characteristics":[51,101],"retailers,":[54],"thus":[56],"degrees":[58],"willingness":[60],"pay":[62],"premiums,":[63],"which":[64],"gives":[65],"retailers":[67,104],"Structural":[70],"equation":[71],"modeling":[72],"(SEM)":[73],"is":[74,142],"employed":[75],"test":[77],"hypothesized":[79],"relationships":[80],"differentiation,":[82],"loyalty,":[84],"The":[88],"statistical":[89],"results":[90],"empirical":[93],"data":[94],"indicate":[95],"some":[97],"can":[105],"cultivate":[106],"their":[107],"indirectly.":[110],"Logistics":[111],"quality":[112,141],"followed":[113],"commodity":[115,140,161],"assortment":[116],"transaction":[118],"security":[119],"produces":[120],"profound":[121],"effects":[122],"buildup":[125],"with":[129,160],"as":[132],"an":[133],"factor.":[135],"Results":[136],"further":[137],"reveal":[138],"positively":[143],"related":[144],"expands":[150],"definition":[152],"combining":[156],"corporate":[157],"strategic":[158],"positioning":[159],"pricing.":[162],"Implications":[163],"practice":[165],"directions":[167],"future":[169],"research":[170],"are":[171],"provided.":[172]},"counts_by_year":[{"year":2026,"cited_by_count":3},{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":1},{"year":2022,"cited_by_count":2},{"year":2021,"cited_by_count":3},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":1}],"updated_date":"2026-11-07T11:25:07.637180","created_date":"2019-03-11T00:00:00"}