{"id":"https://openalex.org/W2913200870","doi":"https://doi.org/10.1108/ijhcqa-01-2018-0002","title":"Role of a hospital accreditation program in developing a process management system: A qualitative study","display_name":"Role of a hospital accreditation program in developing a process management system: A qualitative study","publication_year":2019,"publication_date":"2019-01-22","ids":{"openalex":"https://openalex.org/W2913200870","doi":"https://doi.org/10.1108/ijhcqa-01-2018-0002","mag":"2913200870","pmid":"https://pubmed.ncbi.nlm.nih.gov/30859870"},"language":"en","primary_location":{"id":"doi:10.1108/ijhcqa-01-2018-0002","doi":"https://doi.org/10.1108/ijhcqa-01-2018-0002","is_oa":false,"landing_page_url":"https://doi.org/10.1108/ijhcqa-01-2018-0002","pdf_url":null,"source":{"id":"https://openalex.org/S12726761","display_name":"International Journal of Health Care Quality Assurance","issn_l":"0952-6862","issn":["0952-6862","1758-6542"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-c","anvur-scientific","cwts-core","dongbi-c","erih-plus","jufo-1","ki-jl-1","medline","norway-1","poland-70","russia-white-list-2","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Health Care Quality Assurance","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref","pubmed"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5031586541","display_name":"Erfan Shakibaei","orcid":"https://orcid.org/0000-0001-7287-0708","observed_orcids":["https://orcid.org/0000-0001-7287-0708"]},"institutions":[{"id":"https://openalex.org/I70640408","display_name":"Tehran University of Medical Sciences","ror":"https://ror.org/01c4pz451","country_code":"IR","type":"education","lineage":["https://openalex.org/I70640408"]}],"countries":["IR"],"is_corresponding":true,"raw_author_name":"Erfan Shakibaei","raw_affiliation_strings":["Department of Health Management and Economics, Tehran University of Medical Sciences , Tehran, Iran"],"raw_orcid":"https://orcid.org/0000-0001-7287-0708","affiliations":[{"raw_affiliation_string":"Department of Health Management and Economics, Tehran University of Medical Sciences , Tehran, Iran","institution_ids":["https://openalex.org/I70640408"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5031586541"],"corresponding_institution_ids":["https://openalex.org/I70640408"],"apc_list":null,"apc_paid":null,"fwci":1.1338,"has_fulltext":false,"cited_by_count":11,"citation_normalized_percentile":{"value":0.77239748,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":96},"biblio":{"volume":"32","issue":"1","first_page":"120","last_page":"137"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12871","display_name":"Healthcare Quality and Management","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/2739","display_name":"Public Health, Environmental and Occupational Health"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},"topics":[{"id":"https://openalex.org/T12871","display_name":"Healthcare Quality and Management","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/2739","display_name":"Public Health, Environmental and Occupational Health"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T13896","display_name":"Health Services Management and Policy","score":9.999999747378752e-05,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T13164","display_name":"Quality and Management Systems","score":0.0,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/hospital-accreditation","display_name":"hospital accreditation","score":0.968999981880188},{"id":"https://openalex.org/keywords/process-management","display_name":"process management","score":0.871999979019165},{"id":"https://openalex.org/keywords/quality-improvement","display_name":"quality improvement","score":0.45399999618530273},{"id":"https://openalex.org/keywords/change-management","display_name":"change management","score":0.6729999780654907},{"id":"https://openalex.org/keywords/hospital-management","display_name":"hospital management","score":0.5960000157356262},{"id":"https://openalex.org/keywords/program-implementation","display_name":"program implementation","score":0.6710000038146973},{"id":"https://openalex.org/keywords/hospital-quality-assurance","display_name":"hospital quality assurance","score":0.3970000147819519},{"id":"https://openalex.org/keywords/iranian-hospitals","display_name":"Iranian hospitals","score":0.5979999899864197}],"concepts":[{"id":"https://openalex.org/C61521584","wikidata":"https://www.wikidata.org/wiki/Q705899","display_name":"Accreditation","level":2,"score":0.7995694875717163},{"id":"https://openalex.org/C2779816284","wikidata":"https://www.wikidata.org/wiki/Q1836119","display_name":"Hospital accreditation","level":3,"score":0.5997024178504944},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5388855934143066},{"id":"https://openalex.org/C71405471","wikidata":"https://www.wikidata.org/wiki/Q757012","display_name":"Quality management","level":3,"score":0.5321229100227356},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.46496182680130005},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.4631494879722595},{"id":"https://openalex.org/C201289532","wikidata":"https://www.wikidata.org/wiki/Q608513","display_name":"Quality management system","level":4,"score":0.4272821247577667},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.4248218238353729},{"id":"https://openalex.org/C138897024","wikidata":"https://www.wikidata.org/wiki/Q381001","display_name":"Total quality management","level":3,"score":0.42222124338150024},{"id":"https://openalex.org/C545542383","wikidata":"https://www.wikidata.org/wiki/Q2751242","display_name":"Medical emergency","level":1,"score":0.39671915769577026},{"id":"https://openalex.org/C159110408","wikidata":"https://www.wikidata.org/wiki/Q121176","display_name":"Nursing","level":1,"score":0.3961213231086731},{"id":"https://openalex.org/C198783460","wikidata":"https://www.wikidata.org/wiki/Q629173","display_name":"Management system","level":2,"score":0.3472819924354553},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.3425893783569336},{"id":"https://openalex.org/C509550671","wikidata":"https://www.wikidata.org/wiki/Q126945","display_name":"Medical education","level":1,"score":0.30165350437164307},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.16605588793754578},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.15903910994529724},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.11876904964447021},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[{"descriptor_ui":"D000068","descriptor_name":"Accreditation","qualifier_ui":"Q000458","qualifier_name":"organization & administration","is_major_topic":true},{"descriptor_ui":"D005260","descriptor_name":"Female","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D006291","descriptor_name":"Health Policy","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D006761","descriptor_name":"Hospitals","qualifier_ui":"Q000592","qualifier_name":"standards","is_major_topic":true},{"descriptor_ui":"D006801","descriptor_name":"Humans","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D007407","descriptor_name":"Interviews as Topic","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D007492","descriptor_name":"Iran","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D007857","descriptor_name":"Leadership","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D008297","descriptor_name":"Male","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D009936","descriptor_name":"Organizational Innovation","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D011050","descriptor_name":"Policy Making","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D011787","descriptor_name":"Quality of Health Care","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D015397","descriptor_name":"Program Evaluation","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D021661","descriptor_name":"Management Service Organizations","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D036301","descriptor_name":"Qualitative Research","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false}],"locations_count":2,"locations":[{"id":"doi:10.1108/ijhcqa-01-2018-0002","doi":"https://doi.org/10.1108/ijhcqa-01-2018-0002","is_oa":false,"landing_page_url":"https://doi.org/10.1108/ijhcqa-01-2018-0002","pdf_url":null,"source":{"id":"https://openalex.org/S12726761","display_name":"International Journal of Health Care Quality Assurance","issn_l":"0952-6862","issn":["0952-6862","1758-6542"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-c","anvur-scientific","cwts-core","dongbi-c","erih-plus","jufo-1","ki-jl-1","medline","norway-1","poland-70","russia-white-list-2","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Health Care Quality Assurance","raw_type":"journal-article"},{"id":"pmid:30859870","doi":null,"is_oa":false,"landing_page_url":"https://pubmed.ncbi.nlm.nih.gov/30859870","pdf_url":null,"source":{"id":"https://openalex.org/S4306525036","display_name":"PubMed","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I1299303238","host_organization_name":"National Institutes of Health","host_organization_lineage":["https://openalex.org/I1299303238"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International journal of health care quality assurance","raw_type":"Journal Article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.8048999905586243,"id":"https://metadata.un.org/sdg/3","display_name":"Good health and well-being"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":90,"referenced_works":["https://openalex.org/W21389686","https://openalex.org/W174019625","https://openalex.org/W1488279828","https://openalex.org/W1547450212","https://openalex.org/W1557428473","https://openalex.org/W1579893495","https://openalex.org/W1590172184","https://openalex.org/W1929238020","https://openalex.org/W1966191070","https://openalex.org/W1967242620","https://openalex.org/W1968832457","https://openalex.org/W1976510290","https://openalex.org/W1978036628","https://openalex.org/W1982509638","https://openalex.org/W1990017571","https://openalex.org/W1993021579","https://openalex.org/W1993685698","https://openalex.org/W1999567656","https://openalex.org/W2004616997","https://openalex.org/W2004653920","https://openalex.org/W2012285058","https://openalex.org/W2012717031","https://openalex.org/W2014885467","https://openalex.org/W2017787600","https://openalex.org/W2018036214","https://openalex.org/W2018689505","https://openalex.org/W2018944947","https://openalex.org/W2024335287","https://openalex.org/W2027255431","https://openalex.org/W2039026208","https://openalex.org/W2047022823","https://openalex.org/W2049346019","https://openalex.org/W2050292850","https://openalex.org/W2050708148","https://openalex.org/W2061767451","https://openalex.org/W2063427500","https://openalex.org/W2068945975","https://openalex.org/W2070970821","https://openalex.org/W2071028300","https://openalex.org/W2071501125","https://openalex.org/W2084389751","https://openalex.org/W2085694019","https://openalex.org/W2087605809","https://openalex.org/W2088254858","https://openalex.org/W2090122306","https://openalex.org/W2096110018","https://openalex.org/W2097875399","https://openalex.org/W2103051978","https://openalex.org/W2103202318","https://openalex.org/W2104057179","https://openalex.org/W2111128742","https://openalex.org/W2112675735","https://openalex.org/W2113601646","https://openalex.org/W2114613740","https://openalex.org/W2115782472","https://openalex.org/W2115926125","https://openalex.org/W2120946666","https://openalex.org/W2121449622","https://openalex.org/W2128500420","https://openalex.org/W2129070968","https://openalex.org/W2129719017","https://openalex.org/W2138784405","https://openalex.org/W2139428146","https://openalex.org/W2146759741","https://openalex.org/W2149290034","https://openalex.org/W2151895360","https://openalex.org/W2152648505","https://openalex.org/W2153340104","https://openalex.org/W2157324278","https://openalex.org/W2164555942","https://openalex.org/W2166431591","https://openalex.org/W2168631520","https://openalex.org/W2171286110","https://openalex.org/W2171520279","https://openalex.org/W2218599283","https://openalex.org/W2238686530","https://openalex.org/W2315865892","https://openalex.org/W2328710464","https://openalex.org/W2346834216","https://openalex.org/W2386097098","https://openalex.org/W2432092692","https://openalex.org/W2481256991","https://openalex.org/W2561474250","https://openalex.org/W2741110113","https://openalex.org/W2791085200","https://openalex.org/W2793235536","https://openalex.org/W3047449230","https://openalex.org/W4242883546","https://openalex.org/W4248779997","https://openalex.org/W4250639036"],"related_works":["https://openalex.org/W4402103504","https://openalex.org/W2432092692","https://openalex.org/W4417187189","https://openalex.org/W4362499052","https://openalex.org/W2082947910","https://openalex.org/W3093098613","https://openalex.org/W4205560117","https://openalex.org/W2784116798","https://openalex.org/W2998754743","https://openalex.org/W7143018373"],"abstract_inverted_index":{"PURPOSE:":[0],"The":[1,76,151],"purpose":[2],"of":[3,11,24,122,157,191,198],"this":[4],"paper":[5],"is":[6,36,213],"to":[7,154,165,172,220],"clarify":[8],"the":[9,12,22,25,30,39,74,99,107,116,123,137,155,167,173,180,192,199],"effects":[10,147],"Iranian":[13,174,185],"Hospital":[14],"Accreditation":[15],"Program":[16],"(IHAP)":[17],"on":[18,38,68],"hospital":[19,163],"processes":[20,170],"from":[21,106],"viewpoint":[23],"staff":[26,57,63],"charged":[27],"with":[28,55,73],"establishing":[29,136],"program.":[31,75,124],"DESIGN/METHODOLOGY/APPROACH:":[32],"This":[33],"qualitative":[34],"study":[35],"based":[37,67],"data":[40],"collected":[41,100],"in":[42,46,179],"semi-structured":[43],"interviews":[44],"conducted":[45],"2016,":[47],"which":[48,109,140],"involved":[49],"eight":[50],"questions.":[51],"Interviews":[52],"were":[53,64,78,141,187],"held":[54],"70":[56],"members":[58],"at":[59,184],"14":[60],"hospitals.":[61,91],"Managerial":[62],"purposively":[65],"interviewed":[66],"their":[69],"familiarity":[70],"and":[71,88,119,148,162,202,211],"involvement":[72],"hospitals":[77,186],"divided":[79],"into":[80,206],"five":[81],"groups,":[82],"comprising":[83],"public,":[84],"private,":[85],"charity,":[86],"military":[87],"social":[89],"service":[90],"A":[92],"thematic":[93],"analysis":[94],"was":[95],"carried":[96],"out":[97],"using":[98],"data.":[101],"FINDINGS:":[102],"Three":[103],"themes":[104],"emerged":[105],"data,":[108],"together":[110],"comprise":[111],"a":[112,195,218],"process":[113,181],"management":[114,169,182],"cycle:":[115],"establishment,":[117],"implementation,":[118],"control":[120],"phases":[121],"For":[125],"each":[126],"phase,":[127],"various":[128],"positive":[129,146,177],"trends,":[130],"as":[131,133,145],"well":[132],"hurdles":[134],"for":[135,217],"program,":[138],"declared":[139],"framed":[142],"two":[143],"sub-themes":[144],"challenges.":[149],"ORIGINALITY/VALUE:":[150],"findings":[152],"contribute":[153],"body":[156],"evidence":[158],"used":[159],"by":[160],"policy-makers":[161],"managers":[164],"improve":[166],"change":[168],"related":[171],"IHAP.":[175],"Although":[176],"changes":[178],"cycles":[183],"noted,":[188],"successful":[189],"implementation":[190],"program":[193],"demands":[194],"thorough":[196],"assessment":[197],"hospitals'":[200],"technical":[201],"financial":[203],"needs":[204],"(taking":[205],"account":[207],"disparities":[208],"between":[209],"hospitals),":[210],"there":[212],"an":[214],"urgent":[215],"requirement":[216],"plan":[219],"meet":[221],"these":[222],"needs.":[223]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":3},{"year":2019,"cited_by_count":1}],"updated_date":"2026-11-12T12:28:57.059296","created_date":"2019-02-21T00:00:00"}