{"id":"https://openalex.org/W2906615439","doi":"https://doi.org/10.28998/10.28998/riturritur.v8.n2.a4386pp.62-804386","title":"Hotelaria \u2013 No Contexto da Hospitalidade e dos Recursos Humanos","display_name":"Hotelaria \u2013 No Contexto da Hospitalidade e dos Recursos Humanos","publication_year":2018,"publication_date":"2018-12-19","ids":{"openalex":"https://openalex.org/W2906615439","doi":"https://doi.org/10.28998/10.28998/riturritur.v8.n2.a4386pp.62-804386","mag":"2906615439"},"language":"pt","primary_location":{"id":"pmh:oai:ojs3.seer.ufal.br:article/4386","doi":"https://doi.org/10.28998/10.28998/riturritur.v8.n2.a4386pp.62-804386","is_oa":true,"landing_page_url":"https://periodicos.ufal.br/ritur/article/view/4386","pdf_url":"https://periodicos.ufal.br/ritur/article/download/4386/4692","source":{"id":"https://openalex.org/S4306527495","display_name":"Revista Iberoamericana de Turismo (RITUR)","issn_l":"2236-6040","issn":["2236-6040"],"is_oa":true,"is_in_doaj":true,"is_core":false,"listed_in":["doaj"],"host_organization":"https://openalex.org/P4310312416","host_organization_name":"Universidade Federal de Alagoas","host_organization_lineage":["https://openalex.org/P4310312416"],"host_organization_lineage_names":["Universidade Federal de Alagoas"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2236-6040","raw_type":"info:eu-repo/semantics/article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://periodicos.ufal.br/ritur/article/download/4386/4692","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5085818011","display_name":"Anderson Soares Lopes","orcid":"https://orcid.org/0000-0001-9728-3841","observed_orcids":["https://orcid.org/0000-0001-9728-3841"]},"institutions":[{"id":"https://openalex.org/I184779318","display_name":"Anhembi Morumbi University","ror":"https://ror.org/00ay50243","country_code":"BR","type":"education","lineage":["https://openalex.org/I184779318"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Anderson Soares Lopes","raw_affiliation_strings":["Member of the research group Hospitality in Service Competitiveness (Universidade Anhembi Morumbi) and#R##N#CIDSGAM\u2013Sustainable City and Environmental Management (EACH-USP)"],"raw_orcid":"https://orcid.org/0000-0001-9728-3841","affiliations":[{"raw_affiliation_string":"Member of the research group Hospitality in Service Competitiveness (Universidade Anhembi Morumbi) and#R##N#CIDSGAM\u2013Sustainable City and Environmental Management (EACH-USP)","institution_ids":["https://openalex.org/I184779318"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5049547977","display_name":"\u00c1diler Caroline Vilkas","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I184779318","display_name":"Anhembi Morumbi University","ror":"https://ror.org/00ay50243","country_code":"BR","type":"education","lineage":["https://openalex.org/I184779318"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"\u00c1diler Caroline Vilkas","raw_affiliation_strings":["Doutoranda em Hospitalidade (Universidade Anhembi Morumbi)"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Doutoranda em Hospitalidade (Universidade Anhembi Morumbi)","institution_ids":["https://openalex.org/I184779318"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5056880407","display_name":"Elizabeth Kyoko Wada","orcid":"https://orcid.org/0000-0001-7016-7365","observed_orcids":["https://orcid.org/0000-0001-7016-7365"]},"institutions":[{"id":"https://openalex.org/I184779318","display_name":"Anhembi Morumbi University","ror":"https://ror.org/00ay50243","country_code":"BR","type":"education","lineage":["https://openalex.org/I184779318"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Elizabeth Kyoko Wada","raw_affiliation_strings":["P\u00f3s-doutora em Turismo. Coordenadora dos cursos de Stricto Sensu e do PPG em Hospitalidade da Universidade Anhembi Morumbi"],"raw_orcid":"https://orcid.org/0000-0001-7016-7365","affiliations":[{"raw_affiliation_string":"P\u00f3s-doutora em Turismo. Coordenadora dos cursos de Stricto Sensu e do PPG em Hospitalidade da Universidade Anhembi Morumbi","institution_ids":["https://openalex.org/I184779318"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I184779318"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":true,"cited_by_count":0,"citation_normalized_percentile":{"value":0.21805127,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"8","issue":"2","first_page":"62","last_page":"80"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12584","display_name":"Hospitality and Tourism Education","score":0.9916999936103821,"subfield":{"id":"https://openalex.org/subfields/1409","display_name":"Tourism, Leisure and Hospitality Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12584","display_name":"Hospitality and Tourism Education","score":0.9916999936103821,"subfield":{"id":"https://openalex.org/subfields/1409","display_name":"Tourism, Leisure and Hospitality Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10055","display_name":"Diverse Aspects of Tourism Research","score":0.0013000000035390258,"subfield":{"id":"https://openalex.org/subfields/1409","display_name":"Tourism, Leisure and Hospitality Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11994","display_name":"Human Resource Development and Performance Evaluation","score":0.0012000000569969416,"subfield":{"id":"https://openalex.org/subfields/3202","display_name":"Applied Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/hospitality-industry","display_name":"hospitality industry","score":0.7450000047683716},{"id":"https://openalex.org/keywords/hospitality","display_name":"hospitality","score":0.5799999833106995},{"id":"https://openalex.org/keywords/human-resources","display_name":"human resources","score":0.9570000171661377},{"id":"https://openalex.org/keywords/human-resource-qualification","display_name":"human resource qualification","score":0.8420000076293945},{"id":"https://openalex.org/keywords/service-quality","display_name":"service quality","score":0.921999990940094},{"id":"https://openalex.org/keywords/hotel-management","display_name":"hotel management","score":0.7879999876022339},{"id":"https://openalex.org/keywords/hotel-employees","display_name":"hotel employees","score":0.39899998903274536}],"concepts":[{"id":"https://openalex.org/C15708023","wikidata":"https://www.wikidata.org/wiki/Q80083","display_name":"Humanities","level":1,"score":0.5408767461776733},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.31353265047073364}],"mesh":[],"locations_count":3,"locations":[{"id":"pmh:oai:ojs3.seer.ufal.br:article/4386","doi":"https://doi.org/10.28998/10.28998/riturritur.v8.n2.a4386pp.62-804386","is_oa":true,"landing_page_url":"https://periodicos.ufal.br/ritur/article/view/4386","pdf_url":"https://periodicos.ufal.br/ritur/article/download/4386/4692","source":{"id":"https://openalex.org/S4306527495","display_name":"Revista Iberoamericana de Turismo (RITUR)","issn_l":"2236-6040","issn":["2236-6040"],"is_oa":true,"is_in_doaj":true,"is_core":false,"listed_in":["doaj"],"host_organization":"https://openalex.org/P4310312416","host_organization_name":"Universidade Federal de Alagoas","host_organization_lineage":["https://openalex.org/P4310312416"],"host_organization_lineage_names":["Universidade Federal de Alagoas"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2236-6040","raw_type":"info:eu-repo/semantics/article"},{"id":"pmh:oai:www.seer.ufal.br:article/4386","doi":"https://doi.org/10.28998/10.28998/riturritur.v8.n2.a4386pp.62-804386","is_oa":false,"landing_page_url":"https://www.seer.ufal.br/index.php/ritur/article/view/4386","pdf_url":null,"source":{"id":"https://openalex.org/S4306402641","display_name":"LA Referencia (Red Federada de Repositorios Institucionales de Publicaciones Cient\u00edficas)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I4383465926","host_organization_name":"LA Referencia","host_organization_lineage":["https://openalex.org/I4383465926"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"instacron:UFAL","raw_type":"info:eu-repo/semantics/article"},{"id":"mag:2906615439","doi":null,"is_oa":false,"landing_page_url":"https://dialnet.unirioja.es/servlet/articulo?codigo=7447570","pdf_url":null,"source":{"id":"https://openalex.org/S4306401293","display_name":"Dialnet (Universidad de la Rioja)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I168974976","host_organization_name":"Universidad de La Rioja","host_organization_lineage":["https://openalex.org/I168974976"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"RITUR - Revista Iberoamericana de Turismo","raw_type":null}],"best_oa_location":{"id":"pmh:oai:ojs3.seer.ufal.br:article/4386","doi":"https://doi.org/10.28998/10.28998/riturritur.v8.n2.a4386pp.62-804386","is_oa":true,"landing_page_url":"https://periodicos.ufal.br/ritur/article/view/4386","pdf_url":"https://periodicos.ufal.br/ritur/article/download/4386/4692","source":{"id":"https://openalex.org/S4306527495","display_name":"Revista Iberoamericana de Turismo (RITUR)","issn_l":"2236-6040","issn":["2236-6040"],"is_oa":true,"is_in_doaj":true,"is_core":false,"listed_in":["doaj"],"host_organization":"https://openalex.org/P4310312416","host_organization_name":"Universidade Federal de Alagoas","host_organization_lineage":["https://openalex.org/P4310312416"],"host_organization_lineage_names":["Universidade Federal de Alagoas"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2236-6040","raw_type":"info:eu-repo/semantics/article"},"sustainable_development_goals":[{"display_name":"Decent work and economic growth","score":0.7825999855995178,"id":"https://metadata.un.org/sdg/8"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2906615439.pdf","grobid_xml":"https://content.openalex.org/works/W2906615439.grobid-xml"},"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W341356477","https://openalex.org/W1950858284","https://openalex.org/W2515614736","https://openalex.org/W7017201988","https://openalex.org/W129336129","https://openalex.org/W6986577660","https://openalex.org/W2976572241","https://openalex.org/W1874189297","https://openalex.org/W7128199714","https://openalex.org/W7000786768"],"abstract_inverted_index":{"O":[0,78],"presente":[1],"artigo":[2,59],"aborda":[3],"o":[4,56],"momento":[5],"atual":[6],"do":[7,13,58,63,76,87],"setor":[8],"hoteleiro":[9],"nos":[10],"limites":[11],"territoriais":[12],"Brasil,":[14],"e":[15,23,39,43,95,106,125],"investigou":[16],"aspectos":[17],"associados":[18],"\u00e0s":[19],"vertentes":[20],"da":[21,81,115],"hospitalidade":[22,108],"dos":[24,29,65,69,89,103,129],"recursos":[25,70,104],"humanos":[26,71,105],"no":[27,111],"ambiente":[28],"hot\u00e9is.":[30],"Como":[31],"m\u00e9todo":[32],"de":[33,51,120],"investiga\u00e7\u00e3o":[34],"adotou-se":[35],"a":[36,67,93,107,118],"pesquisa":[37,82,116],"bibliogr\u00e1fica":[38],"documental":[40],"em":[41,132,140],"livros":[42],"artigos":[44],"que":[45],"se":[46],"encontram":[47],"relacionados":[48],"ao":[49],"conjunto":[50],"temas":[52,124],"desta":[53],"pesquisa.":[54],"Assim,":[55],"problema":[57],"foi:":[60],"\u201cPor":[61],"meio":[62,86],"entendimento":[64,88],"pesquisados,":[66,90],"qualifica\u00e7\u00e3o":[68,102],"gera":[72],"melhoria":[73],"na":[74,98,109],"qualidade":[75],"servi\u00e7o?\u201d":[77],"objetivo":[79],"principal":[80],"foi":[83],"analisar":[84],"por":[85],"qual":[91],"\u00e9":[92],"realidade":[94],"poss\u00edveis":[96],"tend\u00eancias":[97],"rela\u00e7\u00e3o":[99],"existente":[100],"entre":[101],"hotelaria":[110],"Brasil.":[112],"Os":[113],"resultados":[114],"demonstraram":[117],"complexidade":[119],"trabalhar":[121],"com":[122],"estes":[123],"sinalizam":[126],"os":[127],"desejos":[128],"gestores":[130],"pesquisados":[131],"atender":[133],"as":[134],"demandas":[135],"das":[136],"suas":[137],"organiza\u00e7\u00f5es":[138],"dispostas":[139],"distintos":[141],"segmentos.":[142]},"counts_by_year":[],"updated_date":"2026-11-01T11:40:01.658920","created_date":"2019-01-01T00:00:00"}
