{"id":"https://openalex.org/W2903953363","doi":null,"title":"Total quality management adoption and performance: A study of family owned and non-family owned enterprises in Malaysia","display_name":"Total quality management adoption and performance: A study of family owned and non-family owned enterprises in Malaysia","publication_year":2018,"publication_date":"2018-05-01","ids":{"openalex":"https://openalex.org/W2903953363","mag":"2903953363"},"language":"en","primary_location":{"id":"mag:2903953363","doi":null,"is_oa":false,"landing_page_url":"http://eprints.utar.edu.my/3015/","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null},"volume":null,"type":"dissertation","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5063865659","display_name":"Boon In Tan","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Boon In Tan","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":["https://openalex.org/A5063865659"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.9854000210762024,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.9854000210762024,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12905","display_name":"Management Systems and Quality Improvement","score":0.005100000184029341,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11843","display_name":"Family Business Performance and Succession","score":0.00279999990016222,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/total-quality-management","display_name":"total quality management","score":0.9950000047683716},{"id":"https://openalex.org/keywords/tqm-adoption","display_name":"TQM adoption","score":0.9200000166893005},{"id":"https://openalex.org/keywords/firm-performance","display_name":"firm performance","score":0.8489999771118164},{"id":"https://openalex.org/keywords/family-business","display_name":"family business","score":0.8510000109672546},{"id":"https://openalex.org/keywords/malaysian-firms","display_name":"Malaysian companies","score":0.5519999861717224}],"concepts":[{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6498468518257141},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.5787583589553833},{"id":"https://openalex.org/C138897024","wikidata":"https://www.wikidata.org/wiki/Q381001","display_name":"Total quality management","level":3,"score":0.47790488600730896},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.4232769012451172},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.31760483980178833},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.25339850783348083},{"id":"https://openalex.org/C137335462","wikidata":"https://www.wikidata.org/wiki/Q380772","display_name":"Lean manufacturing","level":2,"score":0.06801152229309082},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"mag:2903953363","doi":null,"is_oa":false,"landing_page_url":"http://eprints.utar.edu.my/3015/","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":414,"referenced_works":["https://openalex.org/W823722","https://openalex.org/W16228270","https://openalex.org/W21336203","https://openalex.org/W24265012","https://openalex.org/W36682578","https://openalex.org/W43167994","https://openalex.org/W52086730","https://openalex.org/W61156079","https://openalex.org/W62824994","https://openalex.org/W65174416","https://openalex.org/W90083325","https://openalex.org/W97324988","https://openalex.org/W102168267","https://openalex.org/W119023381","https://openalex.org/W130282540","https://openalex.org/W155886924","https://openalex.org/W167376964","https://openalex.org/W188807262","https://openalex.org/W293904317","https://openalex.org/W324515553","https://openalex.org/W565455913","https://openalex.org/W579256604","https://openalex.org/W589733436","https://openalex.org/W591810128","https://openalex.org/W600965433","https://openalex.org/W623001696","https://openalex.org/W634244116","https://openalex.org/W635554107","https://openalex.org/W637888878","https://openalex.org/W649914386","https://openalex.org/W866891236","https://openalex.org/W1011941716","https://openalex.org/W1481562105","https://openalex.org/W1482438106","https://openalex.org/W1484673069","https://openalex.org/W1484706627","https://openalex.org/W1484864026","https://openalex.org/W1485105842","https://openalex.org/W1486282497","https://openalex.org/W1489376189","https://openalex.org/W1493084650","https://openalex.org/W1497020307","https://openalex.org/W1497748212","https://openalex.org/W1504906176","https://openalex.org/W1505999675","https://openalex.org/W1509778111","https://openalex.org/W1512965346","https://openalex.org/W1514925923","https://openalex.org/W1516418778","https://openalex.org/W1517438374","https://openalex.org/W1518978000","https://openalex.org/W1519309208","https://openalex.org/W1535472083","https://openalex.org/W1538126604","https://openalex.org/W1538498041","https://openalex.org/W1542317178","https://openalex.org/W1542932561","https://openalex.org/W1546295834","https://openalex.org/W1547198708","https://openalex.org/W1549493899","https://openalex.org/W1549990135","https://openalex.org/W1557172971","https://openalex.org/W1557459633","https://openalex.org/W1559420112","https://openalex.org/W1559815192","https://openalex.org/W1561112783","https://openalex.org/W1573084746","https://openalex.org/W1574906399","https://openalex.org/W1575435169","https://openalex.org/W1575698009","https://openalex.org/W1578556049","https://openalex.org/W1579245132","https://openalex.org/W1580266512","https://openalex.org/W1584811497","https://openalex.org/W1586642858","https://openalex.org/W1588878831","https://openalex.org/W1589103605","https://openalex.org/W1590576395","https://openalex.org/W1591745554","https://openalex.org/W1594273630","https://openalex.org/W1600457524","https://openalex.org/W1605359766","https://openalex.org/W1626032434","https://openalex.org/W1668418461","https://openalex.org/W1693731968","https://openalex.org/W1746537790","https://openalex.org/W1820801730","https://openalex.org/W1859970750","https://openalex.org/W1925456857","https://openalex.org/W1962313498","https://openalex.org/W1963989845","https://openalex.org/W1964001189","https://openalex.org/W1964019587","https://openalex.org/W1964316437","https://openalex.org/W1964397464","https://openalex.org/W1965574139","https://openalex.org/W1967968613","https://openalex.org/W1968790828","https://openalex.org/W1969262885","https://openalex.org/W1971058001","https://openalex.org/W1971331645","https://openalex.org/W1971597793","https://openalex.org/W1973853776","https://openalex.org/W1974167009","https://openalex.org/W1974451892","https://openalex.org/W1974945081","https://openalex.org/W1975518173","https://openalex.org/W1975965087","https://openalex.org/W1977129595","https://openalex.org/W1977989428","https://openalex.org/W1978062158","https://openalex.org/W1982648714","https://openalex.org/W1983737694","https://openalex.org/W1984103729","https://openalex.org/W1984921831","https://openalex.org/W1986160656","https://openalex.org/W1986874469","https://openalex.org/W1987299503","https://openalex.org/W1989005810","https://openalex.org/W1989203151","https://openalex.org/W1989886965","https://openalex.org/W1990100082","https://openalex.org/W1990248849","https://openalex.org/W1991460793","https://openalex.org/W1991623719","https://openalex.org/W1991776366","https://openalex.org/W1992044892","https://openalex.org/W1992284843","https://openalex.org/W1992728085","https://openalex.org/W1993151252","https://openalex.org/W1994438224","https://openalex.org/W1997895302","https://openalex.org/W1998045485","https://openalex.org/W1998324876","https://openalex.org/W1999129509","https://openalex.org/W2001256520","https://openalex.org/W2001378810","https://openalex.org/W2001771780","https://openalex.org/W2001916972","https://openalex.org/W2002243976","https://openalex.org/W2002603455","https://openalex.org/W2002794857","https://openalex.org/W2002896570","https://openalex.org/W2003062841","https://openalex.org/W2004044932","https://openalex.org/W2004176742","https://openalex.org/W2005641545","https://openalex.org/W2006179180","https://openalex.org/W2006870590","https://openalex.org/W2007455944","https://openalex.org/W2007850105","https://openalex.org/W2008203367","https://openalex.org/W2008276363","https://openalex.org/W2008315121","https://openalex.org/W2008742178","https://openalex.org/W2009494710","https://openalex.org/W2009591563","https://openalex.org/W2011508098","https://openalex.org/W2012770870","https://openalex.org/W2013121294","https://openalex.org/W2013169114","https://openalex.org/W2014785764","https://openalex.org/W2015710602","https://openalex.org/W2015839272","https://openalex.org/W2016660511","https://openalex.org/W2016779407","https://openalex.org/W2021506015","https://openalex.org/W2023306934","https://openalex.org/W2023317304","https://openalex.org/W2024895281","https://openalex.org/W2025046593","https://openalex.org/W2025793214","https://openalex.org/W2025876713","https://openalex.org/W2026368098","https://openalex.org/W2026590623","https://openalex.org/W2027663144","https://openalex.org/W2028070292","https://openalex.org/W2028958024","https://openalex.org/W2029084519","https://openalex.org/W2029215279","https://openalex.org/W2029824419","https://openalex.org/W2029975549","https://openalex.org/W2030008193","https://openalex.org/W2030198372","https://openalex.org/W2030330997","https://openalex.org/W2031976230","https://openalex.org/W2032120453","https://openalex.org/W2032248797","https://openalex.org/W2033039418","https://openalex.org/W2033323737","https://openalex.org/W2035572497","https://openalex.org/W2037124948","https://openalex.org/W2037307425","https://openalex.org/W2037420688","https://openalex.org/W2037487154","https://openalex.org/W2038034707","https://openalex.org/W2039177008","https://openalex.org/W2041157642","https://openalex.org/W2041287794","https://openalex.org/W2041426377","https://openalex.org/W2042747521","https://openalex.org/W2042855664","https://openalex.org/W2043489215","https://openalex.org/W2043771667","https://openalex.org/W2043918110","https://openalex.org/W2045185763","https://openalex.org/W2046031103","https://openalex.org/W2046266205","https://openalex.org/W2046564667","https://openalex.org/W2047038139","https://openalex.org/W2047570969","https://openalex.org/W2047633563","https://openalex.org/W2047860167","https://openalex.org/W2048302248","https://openalex.org/W2048587207","https://openalex.org/W2050087438","https://openalex.org/W2050248033","https://openalex.org/W2051625371","https://openalex.org/W2052272370","https://openalex.org/W2052747117","https://openalex.org/W2053361510","https://openalex.org/W2054684454","https://openalex.org/W2056343464","https://openalex.org/W2056666572","https://openalex.org/W2057399248","https://openalex.org/W2058524250","https://openalex.org/W2058587056","https://openalex.org/W2059034733","https://openalex.org/W2059118903","https://openalex.org/W2059157535","https://openalex.org/W2059593187","https://openalex.org/W2060514481","https://openalex.org/W2061345514","https://openalex.org/W2061604912","https://openalex.org/W2062008221","https://openalex.org/W2062346513","https://openalex.org/W2063037441","https://openalex.org/W2063109506","https://openalex.org/W2063110633","https://openalex.org/W2063186679","https://openalex.org/W2063399198","https://openalex.org/W2063436950","https://openalex.org/W2063613148","https://openalex.org/W2063966938","https://openalex.org/W2064066757","https://openalex.org/W2065753378","https://openalex.org/W2068074946","https://openalex.org/W2068230408","https://openalex.org/W2069024790","https://openalex.org/W2070585002","https://openalex.org/W2071308515","https://openalex.org/W2071430648","https://openalex.org/W2072719475","https://openalex.org/W2073737521","https://openalex.org/W2074183135","https://openalex.org/W2074390052","https://openalex.org/W2074930123","https://openalex.org/W2075313394","https://openalex.org/W2076631324","https://openalex.org/W2076829126","https://openalex.org/W2078518420","https://openalex.org/W2078670273","https://openalex.org/W2079243232","https://openalex.org/W2079274652","https://openalex.org/W2080227971","https://openalex.org/W2080990131","https://openalex.org/W2082567890","https://openalex.org/W2082894840","https://openalex.org/W2083301356","https://openalex.org/W2083574347","https://openalex.org/W2084112823","https://openalex.org/W2084285768","https://openalex.org/W2084651837","https://openalex.org/W2085585976","https://openalex.org/W2085903118","https://openalex.org/W2086359086","https://openalex.org/W2086481372","https://openalex.org/W2087007129","https://openalex.org/W2087175057","https://openalex.org/W2089186825","https://openalex.org/W2089894781","https://openalex.org/W2090197053","https://openalex.org/W2090240996","https://openalex.org/W2091962389","https://openalex.org/W2092668797","https://openalex.org/W2093053966","https://openalex.org/W2093363867","https://openalex.org/W2094892789","https://openalex.org/W2095797506","https://openalex.org/W2096812562","https://openalex.org/W2098685541","https://openalex.org/W2098756764","https://openalex.org/W2099054346","https://openalex.org/W2099347661","https://openalex.org/W2099892658","https://openalex.org/W2100896898","https://openalex.org/W2101093342","https://openalex.org/W2101541507","https://openalex.org/W2102239289","https://openalex.org/W2103426674","https://openalex.org/W2103539106","https://openalex.org/W2105737803","https://openalex.org/W2105837647","https://openalex.org/W2108839970","https://openalex.org/W2109031131","https://openalex.org/W2109167311","https://openalex.org/W2111467076","https://openalex.org/W2112802700","https://openalex.org/W2113706037","https://openalex.org/W2115671451","https://openalex.org/W2116305749","https://openalex.org/W2117617013","https://openalex.org/W2117995462","https://openalex.org/W2118839174","https://openalex.org/W2120680033","https://openalex.org/W2120911113","https://openalex.org/W2121017431","https://openalex.org/W2122574535","https://openalex.org/W2122912498","https://openalex.org/W2122926460","https://openalex.org/W2123260270","https://openalex.org/W2123526634","https://openalex.org/W2123742646","https://openalex.org/W2124010999","https://openalex.org/W2124553535","https://openalex.org/W2124585755","https://openalex.org/W2125632866","https://openalex.org/W2125865976","https://openalex.org/W2126052460","https://openalex.org/W2128075060","https://openalex.org/W2128188950","https://openalex.org/W2128500420","https://openalex.org/W2130498239","https://openalex.org/W2130892515","https://openalex.org/W2132031545","https://openalex.org/W2132912892","https://openalex.org/W2137711836","https://openalex.org/W2138756153","https://openalex.org/W2139199149","https://openalex.org/W2140223121","https://openalex.org/W2140431304","https://openalex.org/W2141248253","https://openalex.org/W2142394917","https://openalex.org/W2143773263","https://openalex.org/W2144092340","https://openalex.org/W2148031485","https://openalex.org/W2149566309","https://openalex.org/W2150713892","https://openalex.org/W2151152854","https://openalex.org/W2154785801","https://openalex.org/W2155397718","https://openalex.org/W2155563387","https://openalex.org/W2155686058","https://openalex.org/W2157350559","https://openalex.org/W2157824766","https://openalex.org/W2158154112","https://openalex.org/W2158476549","https://openalex.org/W2158947790","https://openalex.org/W2159293318","https://openalex.org/W2159412105","https://openalex.org/W2161403530","https://openalex.org/W2161813612","https://openalex.org/W2162688870","https://openalex.org/W2163466998","https://openalex.org/W2164384370","https://openalex.org/W2165862453","https://openalex.org/W2169113576","https://openalex.org/W2169752432","https://openalex.org/W2169855821","https://openalex.org/W2169962981","https://openalex.org/W2170182466","https://openalex.org/W2181374685","https://openalex.org/W2188935034","https://openalex.org/W2210406198","https://openalex.org/W2218762821","https://openalex.org/W2275620012","https://openalex.org/W2276292908","https://openalex.org/W2278097280","https://openalex.org/W2285687272","https://openalex.org/W2292957418","https://openalex.org/W2313569764","https://openalex.org/W2324456283","https://openalex.org/W2325343711","https://openalex.org/W2327678559","https://openalex.org/W2339654527","https://openalex.org/W2342104642","https://openalex.org/W2422895071","https://openalex.org/W2482760887","https://openalex.org/W2492762500","https://openalex.org/W2493715390","https://openalex.org/W2519517361","https://openalex.org/W2557921478","https://openalex.org/W2566911938","https://openalex.org/W2733490251","https://openalex.org/W2783961953","https://openalex.org/W2789538624","https://openalex.org/W2801004064","https://openalex.org/W2900927010","https://openalex.org/W2963512781","https://openalex.org/W2970629819","https://openalex.org/W2992537453","https://openalex.org/W3022562948","https://openalex.org/W3109252881","https://openalex.org/W3123562738","https://openalex.org/W3125976894","https://openalex.org/W3126123465","https://openalex.org/W3145668329","https://openalex.org/W3146425672","https://openalex.org/W3147181238","https://openalex.org/W3149395617","https://openalex.org/W3157407122","https://openalex.org/W3212960633","https://openalex.org/W3215308886","https://openalex.org/W4235678817"],"related_works":["https://openalex.org/W635244197","https://openalex.org/W2586338840","https://openalex.org/W3043128092","https://openalex.org/W3173840575","https://openalex.org/W4243571954","https://openalex.org/W3173141004","https://openalex.org/W231835700","https://openalex.org/W2320321537","https://openalex.org/W2996058112","https://openalex.org/W3216650846"],"abstract_inverted_index":null,"counts_by_year":[{"year":2024,"cited_by_count":1}],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2018-12-22T00:00:00"}