{"id":"https://openalex.org/W2902658244","doi":"https://doi.org/10.1108/srj-04-2017-0059","title":"Influence of corporate social responsibility on non-financial performance","display_name":"Influence of corporate social responsibility on non-financial performance","publication_year":2018,"publication_date":"2018-11-28","ids":{"openalex":"https://openalex.org/W2902658244","doi":"https://doi.org/10.1108/srj-04-2017-0059","mag":"2902658244"},"language":"en","primary_location":{"id":"doi:10.1108/srj-04-2017-0059","doi":"https://doi.org/10.1108/srj-04-2017-0059","is_oa":false,"landing_page_url":"https://doi.org/10.1108/srj-04-2017-0059","pdf_url":null,"source":{"id":"https://openalex.org/S146918421","display_name":"Social Responsibility Journal","issn_l":"1747-1117","issn":["1747-1117","1758-857X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-class-a","anvur-scientific","cwts-core","fnege-4","jufo-1","norway-1","poland-70","russia-white-list-2","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Social Responsibility Journal","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5084011450","display_name":"Kwamena Minta Nyarku","orcid":"https://orcid.org/0000-0002-1917-1374","observed_orcids":["https://orcid.org/0000-0002-1917-1374"]},"institutions":[{"id":"https://openalex.org/I133771110","display_name":"University of Cape Coast","ror":"https://ror.org/0492nfe34","country_code":"GH","type":"education","lineage":["https://openalex.org/I133771110"]}],"countries":["GH"],"is_corresponding":false,"raw_author_name":"Kwamena Minta Nyarku","raw_affiliation_strings":["Department of Marketing and Supply Chain Management, University of Cape Coast, Cape Coast, Ghana"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Marketing and Supply Chain Management, University of Cape Coast, Cape Coast, Ghana","institution_ids":["https://openalex.org/I133771110"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5002436749","display_name":"Seth Ayekple","orcid":"https://orcid.org/0009-0006-6236-1997","observed_orcids":["https://orcid.org/0009-0006-6236-1997"]},"institutions":[{"id":"https://openalex.org/I133771110","display_name":"University of Cape Coast","ror":"https://ror.org/0492nfe34","country_code":"GH","type":"education","lineage":["https://openalex.org/I133771110"]}],"countries":["GH"],"is_corresponding":false,"raw_author_name":"Seth Ayekple","raw_affiliation_strings":["Department of Marketing and Supply Chain Management, University of Cape Coast, Cape Coast, Ghana"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Marketing and Supply Chain Management, University of Cape Coast, Cape Coast, Ghana","institution_ids":["https://openalex.org/I133771110"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I133771110"],"apc_list":null,"apc_paid":null,"fwci":6.2668,"has_fulltext":false,"cited_by_count":35,"citation_normalized_percentile":{"value":0.9582594,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":"15","issue":"7","first_page":"910","last_page":"923"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10115","display_name":"Corporate Social Responsibility Reporting","score":0.9775000214576721,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10115","display_name":"Corporate Social Responsibility Reporting","score":0.9775000214576721,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12738","display_name":"Corporate Identity and Reputation","score":0.019500000402331352,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13603","display_name":"Corporate Social Responsibility and Sustainability","score":0.0015999999595806003,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/corporate-social-responsibility","display_name":"corporate social responsibility","score":1.0},{"id":"https://openalex.org/keywords/non-financial-performance","display_name":"non-financial performance","score":0.9010000228881836},{"id":"https://openalex.org/keywords/csr-motives","display_name":"CSR motives","score":0.6389999985694885},{"id":"https://openalex.org/keywords/corporate-image","display_name":"corporate image","score":0.9129999876022339},{"id":"https://openalex.org/keywords/corporate-reputation","display_name":"corporate reputation","score":0.9440000057220459},{"id":"https://openalex.org/keywords/multinational-corporations","display_name":"multinational corporations","score":0.9449999928474426},{"id":"https://openalex.org/keywords/developing-countries","display_name":"developing countries","score":0.8009999990463257},{"id":"https://openalex.org/keywords/ghana","display_name":"Ghana","score":0.515999972820282}],"concepts":[{"id":"https://openalex.org/C141261163","wikidata":"https://www.wikidata.org/wiki/Q218600","display_name":"Corporate social responsibility","level":2,"score":0.8954166173934937},{"id":"https://openalex.org/C48798503","wikidata":"https://www.wikidata.org/wiki/Q877546","display_name":"Reputation","level":2,"score":0.7767678499221802},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6221396923065186},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.5681324601173401},{"id":"https://openalex.org/C2778348171","wikidata":"https://www.wikidata.org/wiki/Q167037","display_name":"Corporation","level":2,"score":0.5440851449966431},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.5256608128547668},{"id":"https://openalex.org/C158016649","wikidata":"https://www.wikidata.org/wiki/Q161726","display_name":"Multinational corporation","level":2,"score":0.5205401182174683},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.49618226289749146},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.4786737561225891},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.47161605954170227},{"id":"https://openalex.org/C83864248","wikidata":"https://www.wikidata.org/wiki/Q177323","display_name":"Developing country","level":2,"score":0.4352504312992096},{"id":"https://openalex.org/C71104824","wikidata":"https://www.wikidata.org/wiki/Q1476639","display_name":"Structural equation modeling","level":2,"score":0.42258840799331665},{"id":"https://openalex.org/C147598955","wikidata":"https://www.wikidata.org/wiki/Q3427818","display_name":"Social responsibility","level":2,"score":0.4117491841316223},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.27655237913131714},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.25356853008270264},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.1365792453289032},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.13526251912117004},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.13496318459510803},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.10024091601371765},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.08428838849067688},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.07874074578285217},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.0},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.0},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/srj-04-2017-0059","doi":"https://doi.org/10.1108/srj-04-2017-0059","is_oa":false,"landing_page_url":"https://doi.org/10.1108/srj-04-2017-0059","pdf_url":null,"source":{"id":"https://openalex.org/S146918421","display_name":"Social Responsibility Journal","issn_l":"1747-1117","issn":["1747-1117","1758-857X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-class-a","anvur-scientific","cwts-core","fnege-4","jufo-1","norway-1","poland-70","russia-white-list-2","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Social Responsibility Journal","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":48,"referenced_works":["https://openalex.org/W155261729","https://openalex.org/W159993236","https://openalex.org/W1554116931","https://openalex.org/W1591013228","https://openalex.org/W1785165486","https://openalex.org/W1923843007","https://openalex.org/W1975438597","https://openalex.org/W1977657777","https://openalex.org/W1981572080","https://openalex.org/W1985419904","https://openalex.org/W2010860306","https://openalex.org/W2014568800","https://openalex.org/W2019007610","https://openalex.org/W2023208274","https://openalex.org/W2029986733","https://openalex.org/W2029998024","https://openalex.org/W2034211773","https://openalex.org/W2049421816","https://openalex.org/W2052405703","https://openalex.org/W2054028636","https://openalex.org/W2064984320","https://openalex.org/W2071208839","https://openalex.org/W2085512995","https://openalex.org/W2089163914","https://openalex.org/W2093697759","https://openalex.org/W2102684247","https://openalex.org/W2102765466","https://openalex.org/W2108825488","https://openalex.org/W2116335558","https://openalex.org/W2123453159","https://openalex.org/W2131545325","https://openalex.org/W2138970593","https://openalex.org/W2141075513","https://openalex.org/W2141958938","https://openalex.org/W2304077929","https://openalex.org/W2332515320","https://openalex.org/W2339288143","https://openalex.org/W2340143602","https://openalex.org/W2357146888","https://openalex.org/W2470966770","https://openalex.org/W2515145161","https://openalex.org/W2528455417","https://openalex.org/W2588578172","https://openalex.org/W2609205219","https://openalex.org/W2619753555","https://openalex.org/W3122298513","https://openalex.org/W4230637740","https://openalex.org/W4230790804"],"related_works":["https://openalex.org/W2528455417","https://openalex.org/W7219034350","https://openalex.org/W7204210748","https://openalex.org/W4410487153","https://openalex.org/W4214534506","https://openalex.org/W2611285680","https://openalex.org/W2900329188","https://openalex.org/W3114302051","https://openalex.org/W3194743768","https://openalex.org/W2048793894"],"abstract_inverted_index":{"Purpose":[0],"Using":[1],"a":[2,13,18,90,111,124,181,188],"multinational":[3],"corporation":[4],"(MNC),":[5],"Nestl\u00e9":[6],"Ghana":[7],"Limited":[8],"(NGL)":[9],"that":[10,84,103],"operates":[11],"in":[12,146,162,167,180,193],"developing":[14,182],"economy":[15,183],"(Ghana)":[16],"as":[17,144],"case":[19],"study,":[20],"this":[21],"paper":[22],"aims":[23],"to":[24,64,76,138,190],"examine":[25],"the":[26,44,78,100,140,147,159],"influence":[27,175],"of":[28,36,106,129,158],"customers\u2019":[29,85,104,127],"CSR":[30,86,108,131,142,173,191],"awareness":[31,87],"level":[32],"and":[33,49,57,96,117,133,136,165,178],"their":[34],"perception":[35,105,128],"NGL\u2019s":[37,94,107,115],"corporate":[38],"social":[39],"responsibility":[40],"(CSR)":[41],"motives":[42,109,132],"on":[43,93,114],"firm\u2019s":[45,141,148],"non-financial":[46],"performance":[47],"(image":[48],"reputation).":[50],"Design/methodology/approach":[51],"A":[52],"quantitative":[53],"approach,":[54],"using":[55],"questionnaires":[56],"simple":[58],"random":[59],"sampling":[60],"method,":[61],"was":[62,74],"used":[63,75],"survey":[65],"300":[66],"customers.":[67],"Structural":[68],"equation":[69],"model-partial":[70],"least":[71],"square":[72],"(SEM-PLS)":[73],"analyse":[77],"data.":[79],"Findings":[80],"The":[81,154],"results":[82],"show":[83],"levels":[88],"have":[89],"positive":[91],"impact":[92,113],"image":[95,116,135,177],"reputation.":[97,118],"In":[98],"contrast,":[99],"study":[101,155],"revealed":[102],"has":[110],"negative":[112],"Practical":[119],"implications":[120],"NGL":[121],"should":[122],"maintain":[123],"balance":[125],"between":[126],"its":[130,134,176],"reputation":[137,179],"project":[139],"position":[143],"posted":[145],"create":[149],"shared":[150],"value":[151],"report.":[152],"Originality/value":[153],"is":[156],"one":[157],"few":[160],"studies":[161],"sub-Saharan":[163],"Africa,":[164],"especially":[166],"Ghana,":[168],"about":[169],"how":[170],"an":[171],"MNC\u2019s":[172],"engagements":[174],"context.":[184],"It":[185],"further":[186],"makes":[187],"contribution":[189],"literature":[192],"Ghana.":[194]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":4},{"year":2023,"cited_by_count":3},{"year":2022,"cited_by_count":9},{"year":2021,"cited_by_count":9},{"year":2020,"cited_by_count":5},{"year":2019,"cited_by_count":1}],"updated_date":"2026-10-16T09:59:22.235173","created_date":"2018-12-11T00:00:00"}
