{"id":"https://openalex.org/W2900599278","doi":"https://doi.org/10.5296/ber.v8i4.13941","title":"Effects of Agency Banking on Bank Performance: A Case of Equity Bank Meru Branch, Kenya","display_name":"Effects of Agency Banking on Bank Performance: A Case of Equity Bank Meru Branch, Kenya","publication_year":2018,"publication_date":"2018-11-21","ids":{"openalex":"https://openalex.org/W2900599278","doi":"https://doi.org/10.5296/ber.v8i4.13941","mag":"2900599278"},"language":"en","primary_location":{"id":"doi:10.5296/ber.v8i4.13941","doi":"https://doi.org/10.5296/ber.v8i4.13941","is_oa":true,"landing_page_url":"https://doi.org/10.5296/ber.v8i4.13941","pdf_url":"http://www.macrothink.org/journal/index.php/ber/article/download/13941/11007","source":{"id":"https://openalex.org/S2764388120","display_name":"Business and Economic Research","issn_l":"2162-4860","issn":["2162-4860"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core"],"host_organization":"https://openalex.org/P4328141805","host_organization_name":"Macrothink Institute","host_organization_lineage":["https://openalex.org/P4328141805"],"host_organization_lineage_names":["Macrothink Institute"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Business and Economic Research","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"http://www.macrothink.org/journal/index.php/ber/article/download/13941/11007","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5045586184","display_name":"Lucy Karimi Kirima","orcid":"https://orcid.org/0000-0003-3459-8541","observed_orcids":["https://orcid.org/0000-0003-3459-8541"]},"institutions":[{"id":"https://openalex.org/I3132506069","display_name":"University of Embu","ror":"https://ror.org/00hzs6t60","country_code":"KE","type":"education","lineage":["https://openalex.org/I3132506069"]}],"countries":["KE"],"is_corresponding":true,"raw_author_name":"Kirima Lucy Karimi","raw_affiliation_strings":["University of Embu"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Embu","institution_ids":["https://openalex.org/I3132506069"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5045586184"],"corresponding_institution_ids":["https://openalex.org/I3132506069"],"apc_list":null,"apc_paid":null,"fwci":0.7421,"has_fulltext":true,"cited_by_count":4,"citation_normalized_percentile":{"value":0.7628111,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":87,"max":95},"biblio":{"volume":"8","issue":"4","first_page":"100","last_page":"100"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T14183","display_name":"Banking Sector Performance and Management","score":0.9282000064849854,"subfield":{"id":"https://openalex.org/subfields/1402","display_name":"Accounting"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T14183","display_name":"Banking Sector Performance and Management","score":0.9282000064849854,"subfield":{"id":"https://openalex.org/subfields/1402","display_name":"Accounting"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10127","display_name":"Banking stability, regulation, efficiency","score":0.04560000076889992,"subfield":{"id":"https://openalex.org/subfields/2003","display_name":"Finance"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14419","display_name":"Banking Systems and Strategies","score":0.005900000222027302,"subfield":{"id":"https://openalex.org/subfields/2003","display_name":"Finance"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/agent-banking","display_name":"agency banking","score":0.9919999837875366},{"id":"https://openalex.org/keywords/bank-performance","display_name":"bank performance","score":0.9649999737739563},{"id":"https://openalex.org/keywords/bank-agents","display_name":"bank agents","score":0.6949999928474426},{"id":"https://openalex.org/keywords/equity-bank","display_name":"Equity Bank","score":0.6759999990463257},{"id":"https://openalex.org/keywords/operating-costs","display_name":"operating costs","score":0.6579999923706055},{"id":"https://openalex.org/keywords/transaction-security","display_name":"transaction security","score":0.8450000286102295},{"id":"https://openalex.org/keywords/physical-security","display_name":"physical security","score":0.7570000290870667},{"id":"https://openalex.org/keywords/internal-control-system","display_name":"internal control system","score":0.8339999914169312},{"id":"https://openalex.org/keywords/banking-regulation","display_name":"banking regulation","score":0.7710000276565552},{"id":"https://openalex.org/keywords/kenya","display_name":"Kenya","score":0.42899999022483826}],"concepts":[{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.655704915523529},{"id":"https://openalex.org/C108170787","wikidata":"https://www.wikidata.org/wiki/Q3951828","display_name":"Agency (philosophy)","level":2,"score":0.5938604474067688},{"id":"https://openalex.org/C199728807","wikidata":"https://www.wikidata.org/wiki/Q2578557","display_name":"Equity (law)","level":2,"score":0.536657452583313},{"id":"https://openalex.org/C199521495","wikidata":"https://www.wikidata.org/wiki/Q181487","display_name":"Audit","level":2,"score":0.5076180696487427},{"id":"https://openalex.org/C2986226071","wikidata":"https://www.wikidata.org/wiki/Q22687","display_name":"Banking industry","level":2,"score":0.4741066098213196},{"id":"https://openalex.org/C156152238","wikidata":"https://www.wikidata.org/wiki/Q1548025","display_name":"Retail banking","level":2,"score":0.4641616940498352},{"id":"https://openalex.org/C39896193","wikidata":"https://www.wikidata.org/wiki/Q380344","display_name":"Descriptive statistics","level":2,"score":0.45003268122673035},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.4409730136394501},{"id":"https://openalex.org/C2908647359","wikidata":"https://www.wikidata.org/wiki/Q2625603","display_name":"Population","level":2,"score":0.430105984210968},{"id":"https://openalex.org/C75949130","wikidata":"https://www.wikidata.org/wiki/Q848010","display_name":"Database transaction","level":2,"score":0.4280678629875183},{"id":"https://openalex.org/C121955636","wikidata":"https://www.wikidata.org/wiki/Q4116214","display_name":"Accounting","level":1,"score":0.4265159070491791},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.34243687987327576},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.0},{"id":"https://openalex.org/C149923435","wikidata":"https://www.wikidata.org/wiki/Q37732","display_name":"Demography","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.5296/ber.v8i4.13941","doi":"https://doi.org/10.5296/ber.v8i4.13941","is_oa":true,"landing_page_url":"https://doi.org/10.5296/ber.v8i4.13941","pdf_url":"http://www.macrothink.org/journal/index.php/ber/article/download/13941/11007","source":{"id":"https://openalex.org/S2764388120","display_name":"Business and Economic Research","issn_l":"2162-4860","issn":["2162-4860"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core"],"host_organization":"https://openalex.org/P4328141805","host_organization_name":"Macrothink Institute","host_organization_lineage":["https://openalex.org/P4328141805"],"host_organization_lineage_names":["Macrothink Institute"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Business and Economic Research","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:mth:ber888:v:8:y:2018:i:4:p:100-108","doi":null,"is_oa":false,"landing_page_url":"http://www.macrothink.org/journal/index.php/ber/article/view/13941/11007","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":{"id":"doi:10.5296/ber.v8i4.13941","doi":"https://doi.org/10.5296/ber.v8i4.13941","is_oa":true,"landing_page_url":"https://doi.org/10.5296/ber.v8i4.13941","pdf_url":"http://www.macrothink.org/journal/index.php/ber/article/download/13941/11007","source":{"id":"https://openalex.org/S2764388120","display_name":"Business and Economic Research","issn_l":"2162-4860","issn":["2162-4860"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core"],"host_organization":"https://openalex.org/P4328141805","host_organization_name":"Macrothink Institute","host_organization_lineage":["https://openalex.org/P4328141805"],"host_organization_lineage_names":["Macrothink Institute"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Business and Economic Research","raw_type":"journal-article"},"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2900599278.pdf","grobid_xml":"https://content.openalex.org/works/W2900599278.grobid-xml"},"referenced_works_count":8,"referenced_works":["https://openalex.org/W1590325868","https://openalex.org/W1604229002","https://openalex.org/W1608170983","https://openalex.org/W2107927742","https://openalex.org/W2133235550","https://openalex.org/W2185588111","https://openalex.org/W2230787387","https://openalex.org/W2232717386"],"related_works":["https://openalex.org/W2342619301","https://openalex.org/W2275650568","https://openalex.org/W2555815076","https://openalex.org/W2564664872","https://openalex.org/W3134616454","https://openalex.org/W7099652930","https://openalex.org/W2919223047","https://openalex.org/W2564166043","https://openalex.org/W1539423508","https://openalex.org/W2919158339"],"abstract_inverted_index":{"The":[0,25,45,62,105,165,282],"purpose":[1],"of":[2,10,19,30,35,42,87,206,235,286],"this":[3],"study":[4,46,63,106,166],"was":[5,33,56,83,97],"to":[6,68,162,175,195,246,249,257,272,278,295],"establish":[7],"the":[8,28,53,57,76,110,151,168,220,232,259,268,274,287,293],"effects":[9],"agency":[11,59,124,158,212,223,247],"banking":[12,159,173,213,221,248],"on":[13],"bank":[14,60],"performance":[15],"with":[16,89,231,267],"a":[17,48],"focus":[18],"Equity":[20,31],"Bank":[21,32,234],"Meru":[22],"Branch,":[23],"Kenya.":[24,226],"reason":[26],"for":[27,123,157],"selection":[29],"because":[34,41],"its":[36,43],"large":[37],"customer":[38,142],"base":[39],"and":[40,52,80,92,99,116,141,147,150,191,198,208,214,222,242,253,276,289],"growth.":[44],"adopted":[47],"descriptive":[49,102],"research":[50,243,290],"design":[51],"target":[54],"population":[55],"eighteen":[58],"agents.":[61],"used":[64,74,218],"stratified":[65],"random":[66],"sampling":[67],"select":[69],"11":[70],"agents":[71,269,298],"that":[72,109,131,153,210,216],"were":[73,119,128,144,154],"in":[75,129,155,185,219,225,229,244,255,270],"study.":[77],"Both":[78],"quantitative":[79],"qualitative":[81],"data":[82],"collected":[84],"by":[85],"use":[86],"questionnaires":[88],"both":[90],"open":[91],"closed":[93],"ended":[94],"questions.":[95],"Data":[96],"analyzed":[98],"presented":[100],"using":[101],"statistical":[103],"tools.":[104],"findings":[107],"indicated":[108],"general":[111],"cost":[112,118],"such":[113],"as":[114],"operations":[115,174],"transactions":[117],"still":[120],"high":[121],"even":[122],"banking,":[125],"security":[126,134,140,143],"measures":[127],"place":[130,156,186],"is":[132],"physical":[133],"though":[135],"it":[136],"needed":[137,148,161],"strengthening,":[138],"transaction":[139],"not":[145],"good":[146],"improvement":[149],"regulations":[152,207],"also":[160,202],"be":[163,176,183,189,192,203],"improved.":[164],"made":[167],"following":[169],"recommendations:":[170],"For":[171],"agent":[172],"effective,":[177],"strong":[178],"internal":[179],"control":[180],"systems":[181,275],"should":[182,188,201,237,264],"put":[184],"which":[187],"flexible":[190],"evaluated":[193],"periodically":[194],"increase":[196],"efficiency":[197],"effectiveness;":[199],"there":[200],"frequent":[204,240],"updates":[205],"policies":[209],"guide":[211],"procedures":[215],"are":[217],"industry":[224],"Bankers":[227],"Association":[228],"consultation":[230],"Central":[233],"Kenya":[236],"carry":[238],"out":[239,285],"audit":[241,288],"relationship":[245],"determine":[250],"any":[251],"loopholes":[252],"challenges":[254],"order":[256,271],"advice":[258],"banks":[260,263,294],"accordingly.":[261],"Also":[262],"work":[265],"closely":[266],"streamline":[273],"processes":[277],"help":[279,292],"achieve":[280],"efficiency.":[281],"results":[283],"gathered":[284],"will":[291],"keep":[296],"their":[297],"updated.":[299]},"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":2},{"year":2021,"cited_by_count":1}],"updated_date":"2026-10-12T09:40:04.860316","created_date":"2018-11-29T00:00:00"}
