{"id":"https://openalex.org/W2900364894","doi":"https://doi.org/10.35680/2372-0247.1273","title":"The perioperative patient experience of hand and wrist surgical patients: An exploratory study using patient journey mapping","display_name":"The perioperative patient experience of hand and wrist surgical patients: An exploratory study using patient journey mapping","publication_year":2018,"publication_date":"2018-11-06","ids":{"openalex":"https://openalex.org/W2900364894","doi":"https://doi.org/10.35680/2372-0247.1273","mag":"2900364894"},"language":"en","primary_location":{"id":"doi:10.35680/2372-0247.1273","doi":"https://doi.org/10.35680/2372-0247.1273","is_oa":true,"landing_page_url":"https://doi.org/10.35680/2372-0247.1273","pdf_url":"https://pxjournal.org/cgi/viewcontent.cgi?article=1273&context=journal","source":{"id":"https://openalex.org/S2765046586","display_name":"Patient Experience Journal","issn_l":"2372-0247","issn":["2372-0247"],"is_oa":true,"is_in_doaj":true,"is_core":true,"listed_in":["cwts-core","doaj","jufo-1","vabb-shw"],"host_organization":"https://openalex.org/I4405272245","host_organization_name":"The Beryl Institute","host_organization_lineage":["https://openalex.org/I4405272245"],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Patient Experience Journal","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://pxjournal.org/cgi/viewcontent.cgi?article=1273&context=journal","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5047820565","display_name":"Else F. de Ridder","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I2801952686","display_name":"Erasmus MC","ror":"https://ror.org/018906e22","country_code":"NL","type":"healthcare","lineage":["https://openalex.org/I2801952686"]},{"id":"https://openalex.org/I4210099110","display_name":"Reinier de Graaf Hospital","ror":"https://ror.org/00wkhef66","country_code":"NL","type":"healthcare","lineage":["https://openalex.org/I4210099110"]},{"id":"https://openalex.org/I98358874","display_name":"Delft University of Technology","ror":"https://ror.org/02e2c7k09","country_code":"NL","type":"education","lineage":["https://openalex.org/I98358874"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Else F. de Ridder","raw_affiliation_strings":["Delft University of Technology, Delft","Delft University of Technology, Faculty of Industrial Design Engineering,","Delft University of Technology, Faculty of Mechanical, Maritime and Materials Engineering,","Erasmus MC, Rotterdam, The Netherlands,","Erasmus MC, Rotterdam, The Netherlands; Department of Rehabilitation Medicine,","Hand and Wrist Center, Xpert Clinic, the Netherlands; Department of Plastic, Reconstructive and Hand Surgery,","de Graaf Hospital, Department of Orthopaedic Surgery,"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Delft University of Technology, Delft","institution_ids":["https://openalex.org/I98358874"]},{"raw_affiliation_string":"Delft University of Technology, Faculty of Industrial Design Engineering,","institution_ids":["https://openalex.org/I98358874"]},{"raw_affiliation_string":"Delft University of Technology, Faculty of Mechanical, Maritime and Materials Engineering,","institution_ids":["https://openalex.org/I98358874"]},{"raw_affiliation_string":"Erasmus MC, Rotterdam, The Netherlands,","institution_ids":["https://openalex.org/I2801952686"]},{"raw_affiliation_string":"Erasmus MC, Rotterdam, The Netherlands; Department of Rehabilitation Medicine,","institution_ids":["https://openalex.org/I2801952686"]},{"raw_affiliation_string":"Hand and Wrist Center, Xpert Clinic, the Netherlands; Department of Plastic, Reconstructive and Hand Surgery,","institution_ids":[]},{"raw_affiliation_string":"de Graaf Hospital, Department of Orthopaedic Surgery,","institution_ids":["https://openalex.org/I4210099110"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5017702048","display_name":"Tessa Dekkers","orcid":"https://orcid.org/0000-0003-2787-3293","observed_orcids":["https://orcid.org/0000-0003-2787-3293"]},"institutions":[{"id":"https://openalex.org/I2801952686","display_name":"Erasmus MC","ror":"https://ror.org/018906e22","country_code":"NL","type":"healthcare","lineage":["https://openalex.org/I2801952686"]},{"id":"https://openalex.org/I4210099110","display_name":"Reinier de Graaf Hospital","ror":"https://ror.org/00wkhef66","country_code":"NL","type":"healthcare","lineage":["https://openalex.org/I4210099110"]},{"id":"https://openalex.org/I98358874","display_name":"Delft University of Technology","ror":"https://ror.org/02e2c7k09","country_code":"NL","type":"education","lineage":["https://openalex.org/I98358874"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Tessa Dekkers","raw_affiliation_strings":["Delft University of Technology, Delft","Delft University of Technology, Faculty of Industrial Design Engineering,","Delft University of Technology, Faculty of Mechanical, Maritime and Materials Engineering,","Erasmus MC, Rotterdam, The Netherlands,","Erasmus MC, Rotterdam, The Netherlands; Department of Rehabilitation Medicine,","Hand and Wrist Center, Xpert Clinic, the Netherlands; Department of Plastic, Reconstructive and Hand Surgery,","de Graaf Hospital, Department of Orthopaedic Surgery,"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Delft University of Technology, Delft","institution_ids":["https://openalex.org/I98358874"]},{"raw_affiliation_string":"Delft University of Technology, Faculty of Industrial Design Engineering,","institution_ids":["https://openalex.org/I98358874"]},{"raw_affiliation_string":"Delft University of Technology, Faculty of Mechanical, Maritime and Materials Engineering,","institution_ids":["https://openalex.org/I98358874"]},{"raw_affiliation_string":"Erasmus MC, Rotterdam, The Netherlands,","institution_ids":["https://openalex.org/I2801952686"]},{"raw_affiliation_string":"Erasmus MC, Rotterdam, The Netherlands; Department of Rehabilitation Medicine,","institution_ids":["https://openalex.org/I2801952686"]},{"raw_affiliation_string":"Hand and Wrist Center, Xpert Clinic, the Netherlands; Department of Plastic, Reconstructive and Hand Surgery,","institution_ids":[]},{"raw_affiliation_string":"de Graaf Hospital, Department of Orthopaedic Surgery,","institution_ids":["https://openalex.org/I4210099110"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5061893535","display_name":"Jarry T. Porsius","orcid":"https://orcid.org/0000-0002-1343-8189","observed_orcids":["https://orcid.org/0000-0002-1343-8189"]},"institutions":[{"id":"https://openalex.org/I2801952686","display_name":"Erasmus MC","ror":"https://ror.org/018906e22","country_code":"NL","type":"healthcare","lineage":["https://openalex.org/I2801952686"]},{"id":"https://openalex.org/I4210099110","display_name":"Reinier de Graaf Hospital","ror":"https://ror.org/00wkhef66","country_code":"NL","type":"healthcare","lineage":["https://openalex.org/I4210099110"]},{"id":"https://openalex.org/I98358874","display_name":"Delft University of Technology","ror":"https://ror.org/02e2c7k09","country_code":"NL","type":"education","lineage":["https://openalex.org/I98358874"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Jarry T Porsius","raw_affiliation_strings":["Hand and Wrist Center, Xpert Clinic, the Netherlands / Erasmus MC, Rotterdam","Delft University of Technology, Faculty of Industrial Design Engineering,","Delft University of Technology, Faculty of Mechanical, Maritime and Materials Engineering,","Erasmus MC, Rotterdam, The Netherlands,","Erasmus MC, Rotterdam, The Netherlands; Department of Rehabilitation Medicine,","Hand and Wrist Center, Xpert Clinic, the Netherlands; Department of Plastic, Reconstructive and Hand Surgery,","de Graaf Hospital, Department of Orthopaedic Surgery,"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Hand and Wrist Center, Xpert Clinic, the Netherlands / Erasmus MC, Rotterdam","institution_ids":["https://openalex.org/I2801952686"]},{"raw_affiliation_string":"Delft University of Technology, Faculty of Industrial Design Engineering,","institution_ids":["https://openalex.org/I98358874"]},{"raw_affiliation_string":"Delft University of Technology, Faculty of Mechanical, Maritime and Materials Engineering,","institution_ids":["https://openalex.org/I98358874"]},{"raw_affiliation_string":"Erasmus MC, Rotterdam, The Netherlands,","institution_ids":["https://openalex.org/I2801952686"]},{"raw_affiliation_string":"Erasmus MC, Rotterdam, The Netherlands; Department of Rehabilitation Medicine,","institution_ids":["https://openalex.org/I2801952686"]},{"raw_affiliation_string":"Hand and Wrist Center, Xpert Clinic, the Netherlands; Department of Plastic, Reconstructive and Hand Surgery,","institution_ids":[]},{"raw_affiliation_string":"de Graaf Hospital, Department of Orthopaedic Surgery,","institution_ids":["https://openalex.org/I4210099110"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5020046703","display_name":"Gerald Arnoldus Kraan","orcid":"https://orcid.org/0000-0001-8650-7061","observed_orcids":["https://orcid.org/0000-0001-8650-7061"]},"institutions":[{"id":"https://openalex.org/I2801952686","display_name":"Erasmus MC","ror":"https://ror.org/018906e22","country_code":"NL","type":"healthcare","lineage":["https://openalex.org/I2801952686"]},{"id":"https://openalex.org/I4210099110","display_name":"Reinier de Graaf Hospital","ror":"https://ror.org/00wkhef66","country_code":"NL","type":"healthcare","lineage":["https://openalex.org/I4210099110"]},{"id":"https://openalex.org/I98358874","display_name":"Delft University of Technology","ror":"https://ror.org/02e2c7k09","country_code":"NL","type":"education","lineage":["https://openalex.org/I98358874"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Gerald Kraan","raw_affiliation_strings":["Reinier de Graaf Hospital, Delft","Delft University of Technology, Faculty of Industrial Design Engineering,","Delft University of Technology, Faculty of Mechanical, Maritime and Materials Engineering,","Erasmus MC, Rotterdam, The Netherlands; Department of Rehabilitation Medicine,","Hand and Wrist Center, Xpert Clinic, the Netherlands; Department of Plastic, Reconstructive and Hand Surgery,","de Graaf Hospital, Department of Orthopaedic Surgery,"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Reinier de Graaf Hospital, Delft","institution_ids":["https://openalex.org/I4210099110"]},{"raw_affiliation_string":"Delft University of Technology, Faculty of Industrial Design Engineering,","institution_ids":["https://openalex.org/I98358874"]},{"raw_affiliation_string":"Delft University of Technology, Faculty of Mechanical, Maritime and Materials Engineering,","institution_ids":["https://openalex.org/I98358874"]},{"raw_affiliation_string":"Erasmus MC, Rotterdam, The Netherlands; Department of Rehabilitation Medicine,","institution_ids":["https://openalex.org/I2801952686"]},{"raw_affiliation_string":"Hand and Wrist Center, Xpert Clinic, the Netherlands; Department of Plastic, Reconstructive and Hand Surgery,","institution_ids":[]},{"raw_affiliation_string":"de Graaf Hospital, Department of Orthopaedic Surgery,","institution_ids":["https://openalex.org/I4210099110"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5008534276","display_name":"Marijke Melles","orcid":"https://orcid.org/0000-0002-6342-6493","observed_orcids":["https://orcid.org/0000-0002-6342-6493"]},"institutions":[{"id":"https://openalex.org/I2801952686","display_name":"Erasmus MC","ror":"https://ror.org/018906e22","country_code":"NL","type":"healthcare","lineage":["https://openalex.org/I2801952686"]},{"id":"https://openalex.org/I4210099110","display_name":"Reinier de Graaf Hospital","ror":"https://ror.org/00wkhef66","country_code":"NL","type":"healthcare","lineage":["https://openalex.org/I4210099110"]},{"id":"https://openalex.org/I98358874","display_name":"Delft University of Technology","ror":"https://ror.org/02e2c7k09","country_code":"NL","type":"education","lineage":["https://openalex.org/I98358874"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Marijke Melles","raw_affiliation_strings":["Delft University of Technology, Delft","Delft University of Technology, Faculty of Industrial Design Engineering,","Delft University of Technology, Faculty of Mechanical, Maritime and Materials Engineering,","Erasmus MC, Rotterdam, The Netherlands,","Erasmus MC, Rotterdam, The Netherlands; Department of Rehabilitation Medicine,","Hand and Wrist Center, Xpert Clinic, the Netherlands; Department of Plastic, Reconstructive and Hand Surgery,","de Graaf Hospital, Department of Orthopaedic Surgery,"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Delft University of Technology, Delft","institution_ids":["https://openalex.org/I98358874"]},{"raw_affiliation_string":"Delft University of Technology, Faculty of Industrial Design Engineering,","institution_ids":["https://openalex.org/I98358874"]},{"raw_affiliation_string":"Delft University of Technology, Faculty of Mechanical, Maritime and Materials Engineering,","institution_ids":["https://openalex.org/I98358874"]},{"raw_affiliation_string":"Erasmus MC, Rotterdam, The Netherlands,","institution_ids":["https://openalex.org/I2801952686"]},{"raw_affiliation_string":"Erasmus MC, Rotterdam, The Netherlands; Department of Rehabilitation Medicine,","institution_ids":["https://openalex.org/I2801952686"]},{"raw_affiliation_string":"Hand and Wrist Center, Xpert Clinic, the Netherlands; Department of Plastic, Reconstructive and Hand Surgery,","institution_ids":[]},{"raw_affiliation_string":"de Graaf Hospital, Department of Orthopaedic Surgery,","institution_ids":["https://openalex.org/I4210099110"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":2.8907,"has_fulltext":true,"cited_by_count":42,"citation_normalized_percentile":{"value":0.90102531,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":88,"max":99},"biblio":{"volume":"5","issue":"3","first_page":"97","last_page":"107"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11722","display_name":"Patient Satisfaction in Healthcare","score":0.9980000257492065,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},"topics":[{"id":"https://openalex.org/T11722","display_name":"Patient Satisfaction in Healthcare","score":0.9980000257492065,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T10827","display_name":"Patient-Provider Communication in Healthcare","score":0.0006000000284984708,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T11773","display_name":"Healthcare Operations and Scheduling Optimization","score":9.999999747378752e-05,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/hand-and-wrist-surgery","display_name":"hand and wrist surgery","score":0.9660000205039978},{"id":"https://openalex.org/keywords/outpatient-surgery","display_name":"outpatient surgery","score":0.9380000233650208},{"id":"https://openalex.org/keywords/patient-journey-mapping","display_name":"patient journey mapping","score":0.9679999947547913},{"id":"https://openalex.org/keywords/patient-centered-care","display_name":"patient-centered care","score":0.9980000257492065},{"id":"https://openalex.org/keywords/lack-of-information","display_name":"lack of information","score":0.8069999814033508},{"id":"https://openalex.org/keywords/loneliness","display_name":"loneliness","score":0.5899999737739563},{"id":"https://openalex.org/keywords/lack-of-control","display_name":"lack of control","score":0.7369999885559082},{"id":"https://openalex.org/keywords/public-vs-private-hospitals","display_name":"public vs private hospitals","score":0.7509999871253967}],"concepts":[{"id":"https://openalex.org/C2777896191","wikidata":"https://www.wikidata.org/wiki/Q22907655","display_name":"Patient experience","level":3,"score":0.7889489531517029},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.6650841236114502},{"id":"https://openalex.org/C31174226","wikidata":"https://www.wikidata.org/wiki/Q64855140","display_name":"Perioperative","level":2,"score":0.614346981048584},{"id":"https://openalex.org/C27415008","wikidata":"https://www.wikidata.org/wiki/Q7256382","display_name":"Psychological intervention","level":2,"score":0.5289210081100464},{"id":"https://openalex.org/C2779998236","wikidata":"https://www.wikidata.org/wiki/Q223270","display_name":"Loneliness","level":2,"score":0.48630961775779724},{"id":"https://openalex.org/C2775944032","wikidata":"https://www.wikidata.org/wiki/Q22907659","display_name":"Patient satisfaction","level":2,"score":0.45345163345336914},{"id":"https://openalex.org/C33435437","wikidata":"https://www.wikidata.org/wiki/Q366791","display_name":"Curiosity","level":2,"score":0.44749897718429565},{"id":"https://openalex.org/C160735492","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health care","level":2,"score":0.43173885345458984},{"id":"https://openalex.org/C2776887337","wikidata":"https://www.wikidata.org/wiki/Q2301892","display_name":"Outpatient surgery","level":3,"score":0.41806545853614807},{"id":"https://openalex.org/C85973986","wikidata":"https://www.wikidata.org/wiki/Q1091731","display_name":"Exploratory research","level":2,"score":0.41051626205444336},{"id":"https://openalex.org/C159110408","wikidata":"https://www.wikidata.org/wiki/Q121176","display_name":"Nursing","level":1,"score":0.4071391224861145},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.25077247619628906},{"id":"https://openalex.org/C35785553","wikidata":"https://www.wikidata.org/wiki/Q756720","display_name":"Ambulatory","level":2,"score":0.2394161820411682},{"id":"https://openalex.org/C141071460","wikidata":"https://www.wikidata.org/wiki/Q40821","display_name":"Surgery","level":1,"score":0.22736412286758423},{"id":"https://openalex.org/C118552586","wikidata":"https://www.wikidata.org/wiki/Q7867","display_name":"Psychiatry","level":1,"score":0.12619957327842712},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.07814538478851318},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C19165224","wikidata":"https://www.wikidata.org/wiki/Q23404","display_name":"Anthropology","level":1,"score":0.0},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.0},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.0}],"mesh":[],"locations_count":4,"locations":[{"id":"doi:10.35680/2372-0247.1273","doi":"https://doi.org/10.35680/2372-0247.1273","is_oa":true,"landing_page_url":"https://doi.org/10.35680/2372-0247.1273","pdf_url":"https://pxjournal.org/cgi/viewcontent.cgi?article=1273&context=journal","source":{"id":"https://openalex.org/S2765046586","display_name":"Patient Experience Journal","issn_l":"2372-0247","issn":["2372-0247"],"is_oa":true,"is_in_doaj":true,"is_core":true,"listed_in":["cwts-core","doaj","jufo-1","vabb-shw"],"host_organization":"https://openalex.org/I4405272245","host_organization_name":"The Beryl Institute","host_organization_lineage":["https://openalex.org/I4405272245"],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Patient Experience Journal","raw_type":"journal-article"},{"id":"pmh:oai:doaj.org/article:44621e4382f848e5bdf224df060f7a0a","doi":null,"is_oa":true,"landing_page_url":"https://doaj.org/article/44621e4382f848e5bdf224df060f7a0a","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Patient Experience Journal (2018)","raw_type":"article"},{"id":"pmh:oai:tudelft.nl:uuid:14e34cf1-ae98-4118-8dc2-9626742edf44","doi":null,"is_oa":false,"landing_page_url":"http://resolver.tudelft.nl/uuid:14e34cf1-ae98-4118-8dc2-9626742edf44","pdf_url":null,"source":{"id":"https://openalex.org/S4306400906","display_name":"Research Repository (Delft University of Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I98358874","host_organization_name":"Delft University of Technology","host_organization_lineage":["https://openalex.org/I98358874"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"journal article"},{"id":"pmh:tud:oai:tudelft.nl:uuid:14e34cf1-ae98-4118-8dc2-9626742edf44","doi":null,"is_oa":true,"landing_page_url":"http://resolver.tudelft.nl/uuid:14e34cf1-ae98-4118-8dc2-9626742edf44","pdf_url":null,"source":{"id":"https://openalex.org/S4306401843","display_name":"Data Archiving and Networked Services (DANS)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I1322597698","host_organization_name":"Royal Netherlands Academy of Arts and Sciences","host_organization_lineage":["https://openalex.org/I1322597698"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Patient Experience Journal, 5(3)","raw_type":"info:eu-repo/semantics/article"}],"best_oa_location":{"id":"doi:10.35680/2372-0247.1273","doi":"https://doi.org/10.35680/2372-0247.1273","is_oa":true,"landing_page_url":"https://doi.org/10.35680/2372-0247.1273","pdf_url":"https://pxjournal.org/cgi/viewcontent.cgi?article=1273&context=journal","source":{"id":"https://openalex.org/S2765046586","display_name":"Patient Experience Journal","issn_l":"2372-0247","issn":["2372-0247"],"is_oa":true,"is_in_doaj":true,"is_core":true,"listed_in":["cwts-core","doaj","jufo-1","vabb-shw"],"host_organization":"https://openalex.org/I4405272245","host_organization_name":"The Beryl Institute","host_organization_lineage":["https://openalex.org/I4405272245"],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Patient Experience Journal","raw_type":"journal-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/3","score":1.0,"display_name":"Good health and well-being"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2900364894.pdf","grobid_xml":"https://content.openalex.org/works/W2900364894.grobid-xml"},"referenced_works_count":28,"referenced_works":["https://openalex.org/W69512944","https://openalex.org/W1575867849","https://openalex.org/W1815915336","https://openalex.org/W1973685287","https://openalex.org/W1979290264","https://openalex.org/W1994867478","https://openalex.org/W2009394161","https://openalex.org/W2011623869","https://openalex.org/W2022492995","https://openalex.org/W2035472802","https://openalex.org/W2042344545","https://openalex.org/W2049768922","https://openalex.org/W2061496261","https://openalex.org/W2069539469","https://openalex.org/W2075400087","https://openalex.org/W2075855743","https://openalex.org/W2098646109","https://openalex.org/W2116020424","https://openalex.org/W2117278400","https://openalex.org/W2117874791","https://openalex.org/W2122653091","https://openalex.org/W2123375712","https://openalex.org/W2123513529","https://openalex.org/W2142043474","https://openalex.org/W2155447911","https://openalex.org/W2158616811","https://openalex.org/W2323329563","https://openalex.org/W4298128676"],"related_works":["https://openalex.org/W4401904625","https://openalex.org/W4391388401","https://openalex.org/W4410031265","https://openalex.org/W7056399213","https://openalex.org/W1974511774","https://openalex.org/W7165775587","https://openalex.org/W4405398559","https://openalex.org/W2014796534","https://openalex.org/W6986264731","https://openalex.org/W3107057589"],"abstract_inverted_index":{"Patient-centred":[0],"care":[1,12],"is":[2,32,35,51],"becoming":[3],"more":[4],"important":[5,36,54],"in":[6,64,92,94,101,206],"healthcare.":[7],"The":[8,47],"success":[9],"of":[10,29,42,45,76,83,146,158],"patient-centred":[11],"can":[13],"be":[14],"assessed":[15],"by":[16,119,141],"exploring":[17],"the":[18,27,39,102,112,120,127,151,161,176,183],"patient":[19,23,49,108,113,153],"experience":[20,50],"through":[21],"a":[22,73,107],"journey":[24,109],"map.":[25],"As":[26],"number":[28],"outpatient":[30,56,207],"surgeries":[31],"increasing,":[33],"it":[34],"to":[37,122,196,202],"reveal":[38],"specific":[40],"characteristics":[41],"this":[43,69],"type":[44],"surgery.":[46,80,208],"perioperative":[48,60],"considered":[52],"very":[53],"for":[55,212],"surgery,":[57,156,166,173],"because":[58],"all":[59],"activities":[61],"are":[62,192],"condensed":[63],"one":[65],"day.":[66],"To":[67],"investigate":[68],"experience,":[70],"we":[71],"performed":[72],"case":[74],"study":[75],"hand":[77],"and":[78,97,133,144,168,185,200,215],"wrist":[79],"Six":[81],"teams":[82,105],"two":[84,95,98],"industrial":[85],"design":[86,216],"engineering":[87],"students":[88],"interviewed":[89],"40":[90],"patients":[91],"total":[93],"private":[96,186],"public":[99,184],"hospitals":[100,187],"Netherlands.":[103],"All":[104],"created":[106],"map,":[110],"describing":[111],"experience.":[114,154,164,178],"These":[115,209],"maps":[116],"were":[117,137,148,170,188],"analysed":[118],"authors":[121],"identify":[123],"common":[124],"themes":[125,132,136],"among":[126],"six":[128],"journeys.":[129],"Four":[130],"time-independent":[131],"four":[134],"time-dependent":[135],"identified.":[138],"Insecurity,":[139],"reassurance":[140],"staff,":[142],"loneliness,":[143],"lack":[145,157],"information":[147],"associated":[149],"with":[150],"whole":[152],"Before":[155],"control":[159],"was":[160,175],"most":[162],"prominent":[163],"During":[165],"acceptance":[167],"curiosity":[169],"present.":[171],"After":[172],"relief":[174],"dominant":[177],"No":[179],"significant":[180],"differences":[181],"between":[182],"discovered.":[189],"Several":[190],"suggestions":[191,211],"given":[193],"on":[194],"how":[195,201],"facilitate":[197],"positive":[198],"experiences":[199,205],"resolve":[203],"negative":[204],"include":[210],"hospital":[213],"policy":[214],"interventions.":[217]},"counts_by_year":[{"year":2026,"cited_by_count":4},{"year":2025,"cited_by_count":5},{"year":2024,"cited_by_count":9},{"year":2023,"cited_by_count":9},{"year":2022,"cited_by_count":5},{"year":2021,"cited_by_count":6},{"year":2020,"cited_by_count":3},{"year":2019,"cited_by_count":1}],"updated_date":"2026-11-07T11:25:07.637180","created_date":"2018-11-16T00:00:00"}