{"id":"https://openalex.org/W2891989780","doi":"https://doi.org/10.30892/gtg.23301-315","title":"MODELING RELATIONSHIPS BETWEEN INNOVATION ANTECEDENTS AND SERVICE INNOVATION: A ZIMBABWEAN HOTEL MANAGERS PERSPECTIVES","display_name":"MODELING RELATIONSHIPS BETWEEN INNOVATION ANTECEDENTS AND SERVICE INNOVATION: A ZIMBABWEAN HOTEL MANAGERS PERSPECTIVES","publication_year":2018,"publication_date":"2018-01-01","ids":{"openalex":"https://openalex.org/W2891989780","doi":"https://doi.org/10.30892/gtg.23301-315","mag":"2891989780"},"language":"en","primary_location":{"id":"doi:10.30892/gtg.23301-315","doi":"https://doi.org/10.30892/gtg.23301-315","is_oa":true,"landing_page_url":"https://doi.org/10.30892/gtg.23301-315","pdf_url":"https://doi.org/10.30892/gtg.23301-315","source":{"id":"https://openalex.org/S2764858393","display_name":"GeoJournal of Tourism and Geosites","issn_l":"2065-0817","issn":["2065-0817","2065-1198"],"is_oa":true,"is_in_doaj":true,"is_core":false,"listed_in":["anvur-scientific","doaj","erih-plus","jufo-1","norway-1","poland-40"],"host_organization":"https://openalex.org/P4310314693","host_organization_name":"Editura Universitatii din Oradea","host_organization_lineage":["https://openalex.org/P4310314693"],"host_organization_lineage_names":["Editura Universitatii din Oradea"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"GeoJournal of Tourism and Geosites","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://doi.org/10.30892/gtg.23301-315","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5033395948","display_name":"Abigail Chivandi","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"CHIVANDI Abigail","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5063167467","display_name":"Eugine Tafadzwa Maziriri","orcid":"https://orcid.org/0000-0002-8047-4702","observed_orcids":["https://orcid.org/0000-0002-8047-4702"]},"institutions":[{"id":"https://openalex.org/I192619145","display_name":"University of the Witwatersrand","ror":"https://ror.org/03rp50x72","country_code":"ZA","type":"education","lineage":["https://openalex.org/I192619145"]}],"countries":["ZA"],"is_corresponding":true,"raw_author_name":"MAZIRIRI Eugine Tafadzwa","raw_affiliation_strings":["School of Economics and Business Sciences, Faculty of Commerce, Law and Management, University of the Witwatersrand, Private Bag 3,","WITS, 2050, Johannesburg, South Africa,"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Economics and Business Sciences, Faculty of Commerce, Law and Management, University of the Witwatersrand, Private Bag 3,","institution_ids":["https://openalex.org/I192619145"]},{"raw_affiliation_string":"WITS, 2050, Johannesburg, South Africa,","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5063167467"],"corresponding_institution_ids":["https://openalex.org/I192619145"],"apc_list":{"value":190,"currency":"EUR","value_usd":204},"apc_paid":{"value":190,"currency":"EUR","value_usd":204},"fwci":0.8944,"has_fulltext":true,"cited_by_count":7,"citation_normalized_percentile":{"value":0.85003885,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":97},"biblio":{"volume":"23","issue":"3","first_page":"663","last_page":"663"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.9839000105857849,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.9839000105857849,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10003","display_name":"Innovation and Knowledge Management","score":0.012799999676644802,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.0007999999797903001,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/service-innovation","display_name":"service innovation","score":0.9860000014305115},{"id":"https://openalex.org/keywords/hotel-managers","display_name":"hotel managers","score":0.6980000138282776},{"id":"https://openalex.org/keywords/hospitality-industry","display_name":"hospitality industry","score":0.7070000171661377},{"id":"https://openalex.org/keywords/philosophy-of-learning","display_name":"philosophy of learning","score":0.828000009059906},{"id":"https://openalex.org/keywords/strategic-orientation","display_name":"strategic orientation","score":0.9950000047683716},{"id":"https://openalex.org/keywords/emerging-markets","display_name":"emerging markets","score":0.5879999995231628},{"id":"https://openalex.org/keywords/zimbabwe","display_name":"Zimbabwe","score":0.9760000109672546}],"concepts":[{"id":"https://openalex.org/C3307092","wikidata":"https://www.wikidata.org/wiki/Q6532095","display_name":"Service innovation","level":3,"score":0.7629396915435791},{"id":"https://openalex.org/C107482638","wikidata":"https://www.wikidata.org/wiki/Q815825","display_name":"Hospitality","level":3,"score":0.6969365477561951},{"id":"https://openalex.org/C71104824","wikidata":"https://www.wikidata.org/wiki/Q1476639","display_name":"Structural equation modeling","level":2,"score":0.6681088209152222},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.6349191665649414},{"id":"https://openalex.org/C525551149","wikidata":"https://www.wikidata.org/wiki/Q1495452","display_name":"Hospitality industry","level":3,"score":0.6133713126182556},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5943195223808289},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.554965615272522},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.5456585884094238},{"id":"https://openalex.org/C43246008","wikidata":"https://www.wikidata.org/wiki/Q55638","display_name":"Tertiary sector of the economy","level":2,"score":0.5437250733375549},{"id":"https://openalex.org/C120936955","wikidata":"https://www.wikidata.org/wiki/Q2155640","display_name":"Empirical research","level":2,"score":0.5186885595321655},{"id":"https://openalex.org/C18918823","wikidata":"https://www.wikidata.org/wiki/Q49389","display_name":"Tourism","level":2,"score":0.4619290232658386},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.451009601354599},{"id":"https://openalex.org/C121087249","wikidata":"https://www.wikidata.org/wiki/Q546395","display_name":"Emerging markets","level":2,"score":0.430003821849823},{"id":"https://openalex.org/C2776098720","wikidata":"https://www.wikidata.org/wiki/Q7455633","display_name":"Service-orientation","level":3,"score":0.4126323163509369},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.11283409595489502},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.07598882913589478},{"id":"https://openalex.org/C205649164","wikidata":"https://www.wikidata.org/wiki/Q1071","display_name":"Geography","level":0,"score":0.07225701212882996},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C166957645","wikidata":"https://www.wikidata.org/wiki/Q23498","display_name":"Archaeology","level":1,"score":0.0},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.30892/gtg.23301-315","doi":"https://doi.org/10.30892/gtg.23301-315","is_oa":true,"landing_page_url":"https://doi.org/10.30892/gtg.23301-315","pdf_url":"https://doi.org/10.30892/gtg.23301-315","source":{"id":"https://openalex.org/S2764858393","display_name":"GeoJournal of Tourism and Geosites","issn_l":"2065-0817","issn":["2065-0817","2065-1198"],"is_oa":true,"is_in_doaj":true,"is_core":false,"listed_in":["anvur-scientific","doaj","erih-plus","jufo-1","norway-1","poland-40"],"host_organization":"https://openalex.org/P4310314693","host_organization_name":"Editura Universitatii din Oradea","host_organization_lineage":["https://openalex.org/P4310314693"],"host_organization_lineage_names":["Editura Universitatii din Oradea"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"GeoJournal of Tourism and Geosites","raw_type":"journal-article"},{"id":"pmh:oai:doaj.org/article:261a266453ba43798b38f50df83c6fc9","doi":null,"is_oa":true,"landing_page_url":"https://doaj.org/article/261a266453ba43798b38f50df83c6fc9","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Geo Journal of Tourism and Geosites, Vol 23, Iss 3, Pp 633-643 (2018)","raw_type":"article"}],"best_oa_location":{"id":"doi:10.30892/gtg.23301-315","doi":"https://doi.org/10.30892/gtg.23301-315","is_oa":true,"landing_page_url":"https://doi.org/10.30892/gtg.23301-315","pdf_url":"https://doi.org/10.30892/gtg.23301-315","source":{"id":"https://openalex.org/S2764858393","display_name":"GeoJournal of Tourism and Geosites","issn_l":"2065-0817","issn":["2065-0817","2065-1198"],"is_oa":true,"is_in_doaj":true,"is_core":false,"listed_in":["anvur-scientific","doaj","erih-plus","jufo-1","norway-1","poland-40"],"host_organization":"https://openalex.org/P4310314693","host_organization_name":"Editura Universitatii din Oradea","host_organization_lineage":["https://openalex.org/P4310314693"],"host_organization_lineage_names":["Editura Universitatii din Oradea"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"GeoJournal of Tourism and Geosites","raw_type":"journal-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","score":0.7207000255584717,"display_name":"Industry, innovation and infrastructure"}],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2891989780.pdf","grobid_xml":"https://content.openalex.org/works/W2891989780.grobid-xml"},"referenced_works_count":26,"referenced_works":["https://openalex.org/W52173802","https://openalex.org/W71720854","https://openalex.org/W293046575","https://openalex.org/W349237454","https://openalex.org/W610307754","https://openalex.org/W1915269050","https://openalex.org/W2063572746","https://openalex.org/W2070887526","https://openalex.org/W2090552208","https://openalex.org/W2100938752","https://openalex.org/W2110762467","https://openalex.org/W2122273925","https://openalex.org/W2183968493","https://openalex.org/W2195853719","https://openalex.org/W2370318104","https://openalex.org/W2474421515","https://openalex.org/W2499357914","https://openalex.org/W2519000671","https://openalex.org/W2560049896","https://openalex.org/W2613981285","https://openalex.org/W2793772040","https://openalex.org/W4233616539","https://openalex.org/W4234103675","https://openalex.org/W6824109181","https://openalex.org/W6999482581","https://openalex.org/W7070833347"],"related_works":["https://openalex.org/W4310622916","https://openalex.org/W2994944915","https://openalex.org/W934726782","https://openalex.org/W7017231894","https://openalex.org/W3169503845","https://openalex.org/W2782375501","https://openalex.org/W7000973254","https://openalex.org/W2889311381","https://openalex.org/W2536933167","https://openalex.org/W7219509623"],"abstract_inverted_index":{"There":[0],"seem":[1],"to":[2,52,103,138,145,153,156],"be":[3],"a":[4,32,73,111,114,142],"paucity":[5],"of":[6,13,48,66,76,79,160],"studies":[7],"that":[8,35,108],"have":[9],"investigated":[10],"the":[11,24,28,44,49,54,63,77,123,157],"influence":[12],"learning":[14],"philosophy,":[15],"strategic":[16],"direction,":[17],"and":[18,59,83,92,113,120,128],"transfunctional":[19],"acclimation":[20,127],"service":[21,40,60,121,129,146,161],"innovation":[22,41,57,61,118,130,147,162],"in":[23,27,39,62,164],"Zimbabwean":[25],"context":[26],"hospitality":[29,64],"sector.This":[30],"is":[31,36,85,110],"new":[33],"trend":[34],"becoming":[37],"prevalent":[38],"orientation":[42],"at":[43],"global":[45],"level.The":[46],"purpose":[47],"study":[50,134,150],"was":[51,90,101,131],"examine":[53],"relationship":[55,116,124],"between":[56,117,125],"antecedents":[58,119],"sector":[65],"Zimbabwe":[67,84],"as":[68],"this":[69],"provides":[70],"leeway":[71],"towards":[72],"major":[74],"contribution":[75,144],"GDP":[78],"most":[80],"emerging":[81,165],"countries":[82],"no":[86],"exception.A":[87],"quantitative":[88],"approach":[89],"utilised":[91],"Smart":[93],"PLS":[94],"statistical":[95],"software":[96],"for":[97],"structural":[98],"equation":[99],"modelling":[100],"used":[102],"analyse":[104],"data.The":[105],"results":[106],"indicate":[107],"there":[109],"positive":[112],"significant":[115,143],"innovation.However,":[122],"trans-functional":[126],"insignificant.The":[132],"empirical":[133],"provided":[135],"interesting":[136],"implications":[137],"academicians":[139],"by":[140],"making":[141],"literature":[148,163],"knowledge.This":[149],"incalculably":[151],"adds":[152],"ground-breaking":[154],"knowledge":[155],"existing":[158],"body":[159],"countries.":[166]},"counts_by_year":[{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":2},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":1}],"updated_date":"2026-10-16T09:59:22.235173","created_date":"2018-09-27T00:00:00"}
