{"id":"https://openalex.org/W2890214852","doi":"https://doi.org/10.1108/qmr-01-2017-0037","title":"How off-track tourists create their own event: a customer-dominant logic perspective","display_name":"How off-track tourists create their own event: a customer-dominant logic perspective","publication_year":2018,"publication_date":"2018-09-06","ids":{"openalex":"https://openalex.org/W2890214852","doi":"https://doi.org/10.1108/qmr-01-2017-0037","mag":"2890214852"},"language":"en","primary_location":{"id":"doi:10.1108/qmr-01-2017-0037","doi":"https://doi.org/10.1108/qmr-01-2017-0037","is_oa":false,"landing_page_url":"https://doi.org/10.1108/qmr-01-2017-0037","pdf_url":null,"source":{"id":"https://openalex.org/S139289085","display_name":"Qualitative Market Research An International Journal","issn_l":"1352-2752","issn":["1352-2752","1758-7646"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-scientific","cwts-core","fnege-4","jufo-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Qualitative Market Research: An International Journal","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5004825235","display_name":"Boutheina Ben Gamra Zinelabidine","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I83259278","display_name":"Manouba University","ror":"https://ror.org/0503ejf32","country_code":"TN","type":"education","lineage":["https://openalex.org/I83259278"]}],"countries":["TN"],"is_corresponding":false,"raw_author_name":"Boutheina Ben Gamra Zinelabidine","raw_affiliation_strings":["ISCAE, University of Manouba, Tunis, Tunisia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"ISCAE, University of Manouba, Tunis, Tunisia","institution_ids":["https://openalex.org/I83259278"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5003044598","display_name":"Lilia Touzani","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I108714496","display_name":"Tunis University","ror":"https://ror.org/02q1spa57","country_code":"TN","type":"education","lineage":["https://openalex.org/I108714496"]},{"id":"https://openalex.org/I4210140729","display_name":"Institut Sup\u00e9rieur de Gestion de Tunis","ror":"https://ror.org/04w9mdw91","country_code":"TN","type":"education","lineage":["https://openalex.org/I108714496","https://openalex.org/I4210140729"]}],"countries":["TN"],"is_corresponding":false,"raw_author_name":"Lilia Touzani","raw_affiliation_strings":["Universite de Tunis Institut Superieur de Gestion de Tunis, Le Bardo, Tunisia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universite de Tunis Institut Superieur de Gestion de Tunis, Le Bardo, Tunisia","institution_ids":["https://openalex.org/I108714496","https://openalex.org/I4210140729"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5060622008","display_name":"Norch\u00e8ne Ben Dahmane Mouelhi","orcid":"https://orcid.org/0000-0003-0615-5655","observed_orcids":["https://orcid.org/0000-0003-0615-5655"]},"institutions":[{"id":"https://openalex.org/I179097149","display_name":"University of Carthage","ror":"https://ror.org/057x6za15","country_code":"TN","type":"education","lineage":["https://openalex.org/I179097149"]}],"countries":["TN"],"is_corresponding":false,"raw_author_name":"Norch\u00e8ne Ben Dahmane","raw_affiliation_strings":["IHEC Carthage \u2013 University of Carthage, Carthage, Tunisia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"IHEC Carthage \u2013 University of Carthage, Carthage, Tunisia","institution_ids":["https://openalex.org/I179097149"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5013184079","display_name":"Mourad Touzani","orcid":"https://orcid.org/0000-0002-0193-2016","observed_orcids":["https://orcid.org/0000-0002-0193-2016","https://orcid.org/0000-0002-2426-2449"]},"institutions":[{"id":"https://openalex.org/I1289910757","display_name":"NEOMA Business School","ror":"https://ror.org/01g1pe685","country_code":"FR","type":"education","lineage":["https://openalex.org/I1289910757"]}],"countries":["FR"],"is_corresponding":false,"raw_author_name":"Mourad Touzani","raw_affiliation_strings":["Department of Marketing, NEOMA Business School, Mont-Saint-Aignan, France"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Marketing, NEOMA Business School, Mont-Saint-Aignan, France","institution_ids":["https://openalex.org/I1289910757"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":5,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":2.7419,"has_fulltext":false,"cited_by_count":24,"citation_normalized_percentile":{"value":0.91048711,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":92,"max":99},"biblio":{"volume":"21","issue":"4","first_page":"549","last_page":"566"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10055","display_name":"Diverse Aspects of Tourism Research","score":0.8804000020027161,"subfield":{"id":"https://openalex.org/subfields/1409","display_name":"Tourism, Leisure and Hospitality Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10055","display_name":"Diverse Aspects of Tourism Research","score":0.8804000020027161,"subfield":{"id":"https://openalex.org/subfields/1409","display_name":"Tourism, Leisure and Hospitality Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.0714000016450882,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11793","display_name":"Recreation, Leisure, Wilderness Management","score":0.006300000008195639,"subfield":{"id":"https://openalex.org/subfields/1409","display_name":"Tourism, Leisure and Hospitality Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/customer-dominant-logic","display_name":"customer-dominant logic","score":0.8410000205039978},{"id":"https://openalex.org/keywords/tourist-experience","display_name":"tourist experience","score":0.4099999964237213},{"id":"https://openalex.org/keywords/event-creation","display_name":"event creation","score":0.6079999804496765},{"id":"https://openalex.org/keywords/meaning-making","display_name":"meaning-making","score":0.5249999761581421},{"id":"https://openalex.org/keywords/discovery","display_name":"discovery","score":0.7120000123977661},{"id":"https://openalex.org/keywords/social-links","display_name":"social links","score":0.7379999756813049},{"id":"https://openalex.org/keywords/identity","display_name":"identity","score":0.8830000162124634},{"id":"https://openalex.org/keywords/immersion","display_name":"immersion","score":0.7929999828338623},{"id":"https://openalex.org/keywords/exoticism","display_name":"exoticism","score":0.9819999933242798},{"id":"https://openalex.org/keywords/authenticity","display_name":"authenticity","score":0.996999979019165},{"id":"https://openalex.org/keywords/tourism-management","display_name":"tourism management","score":0.3720000088214874}],"concepts":[{"id":"https://openalex.org/C18918823","wikidata":"https://www.wikidata.org/wiki/Q49389","display_name":"Tourism","level":2,"score":0.7031855583190918},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.6171383857727051},{"id":"https://openalex.org/C2779662365","wikidata":"https://www.wikidata.org/wiki/Q5416694","display_name":"Event (particle physics)","level":2,"score":0.5413333177566528},{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.5246748328208923},{"id":"https://openalex.org/C157085824","wikidata":"https://www.wikidata.org/wiki/Q2384809","display_name":"TRIPS architecture","level":2,"score":0.5052259564399719},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.4938996434211731},{"id":"https://openalex.org/C2779119418","wikidata":"https://www.wikidata.org/wiki/Q166039","display_name":"Serendipity","level":2,"score":0.47850385308265686},{"id":"https://openalex.org/C179454799","wikidata":"https://www.wikidata.org/wiki/Q132151","display_name":"Ethnography","level":2,"score":0.426134318113327},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.4184476435184479},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.38736891746520996},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.3704702854156494},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.3626343309879303},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.32929104566574097},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.26006489992141724},{"id":"https://openalex.org/C205649164","wikidata":"https://www.wikidata.org/wiki/Q1071","display_name":"Geography","level":0,"score":0.16981005668640137},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.14963316917419434},{"id":"https://openalex.org/C166957645","wikidata":"https://www.wikidata.org/wiki/Q23498","display_name":"Archaeology","level":1,"score":0.0},{"id":"https://openalex.org/C173608175","wikidata":"https://www.wikidata.org/wiki/Q232661","display_name":"Parallel computing","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C19165224","wikidata":"https://www.wikidata.org/wiki/Q23404","display_name":"Anthropology","level":1,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/qmr-01-2017-0037","doi":"https://doi.org/10.1108/qmr-01-2017-0037","is_oa":false,"landing_page_url":"https://doi.org/10.1108/qmr-01-2017-0037","pdf_url":null,"source":{"id":"https://openalex.org/S139289085","display_name":"Qualitative Market Research An International Journal","issn_l":"1352-2752","issn":["1352-2752","1758-7646"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-scientific","cwts-core","fnege-4","jufo-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Qualitative Market Research: An International Journal","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":65,"referenced_works":["https://openalex.org/W33346517","https://openalex.org/W1521137727","https://openalex.org/W1534708633","https://openalex.org/W1557587381","https://openalex.org/W1566111071","https://openalex.org/W1607073065","https://openalex.org/W1608315975","https://openalex.org/W1849021680","https://openalex.org/W1965600442","https://openalex.org/W1972970784","https://openalex.org/W1973036984","https://openalex.org/W1974238439","https://openalex.org/W1974688226","https://openalex.org/W1976022634","https://openalex.org/W1987364024","https://openalex.org/W1989183324","https://openalex.org/W1995948255","https://openalex.org/W2004792309","https://openalex.org/W2005990520","https://openalex.org/W2018566225","https://openalex.org/W2019940206","https://openalex.org/W2022033196","https://openalex.org/W2036159615","https://openalex.org/W2038712546","https://openalex.org/W2038734239","https://openalex.org/W2039164143","https://openalex.org/W2041535295","https://openalex.org/W2041767207","https://openalex.org/W2045713114","https://openalex.org/W2060287423","https://openalex.org/W2066275773","https://openalex.org/W2070504166","https://openalex.org/W2075254626","https://openalex.org/W2102025151","https://openalex.org/W2116285170","https://openalex.org/W2125757571","https://openalex.org/W2129660502","https://openalex.org/W2132161484","https://openalex.org/W2141973803","https://openalex.org/W2156952077","https://openalex.org/W2163550632","https://openalex.org/W2180553342","https://openalex.org/W2182449241","https://openalex.org/W2264850566","https://openalex.org/W2288632196","https://openalex.org/W2300623030","https://openalex.org/W2329395632","https://openalex.org/W2415997109","https://openalex.org/W2479452295","https://openalex.org/W2504569776","https://openalex.org/W2523074512","https://openalex.org/W2529114231","https://openalex.org/W2588250795","https://openalex.org/W2595600721","https://openalex.org/W2753878566","https://openalex.org/W2791422841","https://openalex.org/W2914482883","https://openalex.org/W2935009127","https://openalex.org/W2971343522","https://openalex.org/W2991004284","https://openalex.org/W2991700460","https://openalex.org/W3026822580","https://openalex.org/W3121958491","https://openalex.org/W3124537122","https://openalex.org/W4235459023"],"related_works":["https://openalex.org/W3174475133","https://openalex.org/W2594475029","https://openalex.org/W2482505673","https://openalex.org/W2727252829","https://openalex.org/W7065722115","https://openalex.org/W3194460450","https://openalex.org/W4399426427","https://openalex.org/W4235267465","https://openalex.org/W2853802730","https://openalex.org/W7020471517"],"abstract_inverted_index":{"Purpose":[0],"Adopting":[1],"a":[2,73,92,128],"customer-dominant":[3],"logic":[4],"perspective,":[5],"the":[6,118],"purpose":[7],"of":[8,145],"this":[9],"paper":[10],"is":[11,36,65],"to":[12,26,58,86,124,153,168,178],"understand":[13],"how":[14,22,81,162],"some":[15],"tourists":[16,55,70,126,146,170],"decide":[17],"on":[18,69],"unusual":[19],"trips":[20],"and":[21,38,67,104,138,150,175,177],"they":[23,132],"associate":[24,84],"meanings":[25,85],"transform":[27],"their":[28,88,135,148,155,180],"experience":[29,90,149],"into":[30,91],"an":[31],"event.":[32,94,157],"Design/methodology/approach":[33],"This":[34,159],"research":[35,160],"exploratory":[37],"involves":[39],"three":[40,98],"qualitative":[41],"data":[42],"collection":[43],"techniques.":[44],"The":[45,62,108],"authors":[46,109],"conducted":[47],"individual":[48],"interviews":[49],"complemented":[50],"by":[51],"travel":[52],"narratives":[53],"with":[54,127],"that":[56],"decided":[57],"undertake":[59],"off-track":[60,82],"travel.":[61],"third":[63],"method":[64],"ethnographic":[66],"focuses":[68],"participating":[71],"in":[72,117],"singular":[74],"ritualistic":[75],"festival.":[76],"Findings":[77],"Several":[78],"factors":[79,96],"explained":[80],"travelers":[83],"turn":[87],"real-life":[89],"successful":[93],"These":[95],"cover":[97],"main":[99],"concepts:":[100],"discovery,":[101],"social":[102],"link":[103],"identity.":[105],"Practical":[106],"implications":[107,112],"propose":[110],"managerial":[111],"for":[113,172],"ordinary":[114],"service":[115],"providers":[116],"tourism":[119],"sector.":[120],"Managers":[121],"should":[122],"attempt":[123],"provide":[125],"framework":[129],"within":[130],"which":[131],"can":[133],"create":[134,154],"own":[136,156],"events":[137],"take":[139],"initiatives.":[140,181],"They":[141],"must":[142,164],"be":[143,165],"supportive":[144],"re-enhancing":[147],"making":[151],"efforts":[152],"Originality/value":[158],"explains":[161],"services":[163],"less":[166],"standardized":[167],"satisfy":[169],"looking":[171],"immersion,":[173],"exoticism":[174],"authenticity":[176],"support":[179]},"counts_by_year":[{"year":2026,"cited_by_count":3},{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":8},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":4},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":3}],"updated_date":"2026-11-11T12:16:26.678958","created_date":"2018-09-27T00:00:00"}
