{"id":"https://openalex.org/W2889980909","doi":"https://doi.org/10.1109/access.2018.2865470","title":"Review of Proposals for the Construction and Management of the Catalog of Information Technology Services","display_name":"Review of Proposals for the Construction and Management of the Catalog of Information Technology Services","publication_year":2018,"publication_date":"2018-01-01","ids":{"openalex":"https://openalex.org/W2889980909","doi":"https://doi.org/10.1109/access.2018.2865470","mag":"2889980909"},"language":"en","primary_location":{"id":"doi:10.1109/access.2018.2865470","doi":"https://doi.org/10.1109/access.2018.2865470","is_oa":true,"landing_page_url":"https://doi.org/10.1109/access.2018.2865470","pdf_url":null,"source":{"id":"https://openalex.org/S2485537415","display_name":"IEEE Access","issn_l":"2169-3536","issn":["2169-3536"],"is_oa":true,"is_in_doaj":true,"is_core":true,"listed_in":["anvur-scientific","cwts-core","doaj","jufo-1","ki-jl-1","norway-1","oarl","poland-100","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Access","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://doi.org/10.1109/access.2018.2865470","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5058231453","display_name":"Cristian Mera Mac\u00edas","orcid":"https://orcid.org/0000-0001-7601-3674","observed_orcids":["https://orcid.org/0000-0001-7601-3674"]},"institutions":[{"id":"https://openalex.org/I192513696","display_name":"National University of San Marcos","ror":"https://ror.org/006vs7897","country_code":"PE","type":"education","lineage":["https://openalex.org/I192513696"]}],"countries":["PE"],"is_corresponding":false,"raw_author_name":"Cristian Mera Macias","raw_affiliation_strings":["Faculty of Systems Engineering and Informatics, National University of San Marcos, Lima, Peru"],"raw_orcid":"https://orcid.org/0000-0001-7601-3674","affiliations":[{"raw_affiliation_string":"Faculty of Systems Engineering and Informatics, National University of San Marcos, Lima, Peru","institution_ids":["https://openalex.org/I192513696"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5031153413","display_name":"Igor Aguilar Alonso","orcid":"https://orcid.org/0000-0002-3618-2876","observed_orcids":["https://orcid.org/0000-0002-3618-2876"]},"institutions":[{"id":"https://openalex.org/I192513696","display_name":"National University of San Marcos","ror":"https://ror.org/006vs7897","country_code":"PE","type":"education","lineage":["https://openalex.org/I192513696"]}],"countries":["PE"],"is_corresponding":false,"raw_author_name":"Igor Aguilar Alonso","raw_affiliation_strings":["Faculty of Systems Engineering and Informatics, National University of San Marcos, Lima, Peru"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Systems Engineering and Informatics, National University of San Marcos, Lima, Peru","institution_ids":["https://openalex.org/I192513696"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I192513696"],"apc_list":{"value":2075,"currency":"USD","value_usd":2075},"apc_paid":{"value":2075,"currency":"USD","value_usd":2075},"fwci":3.0397,"has_fulltext":false,"cited_by_count":10,"citation_normalized_percentile":{"value":0.91830484,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":88,"max":97},"biblio":{"volume":"6","issue":null,"first_page":"45335","last_page":"45346"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.989300012588501,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.989300012588501,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13034","display_name":"Information Systems Education and Curriculum Development","score":0.0017999999690800905,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":0.0012000000569969416,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/public-and-private-institutions","display_name":"public and private institutions","score":0.6940000057220459}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.621516227722168},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5289003252983093},{"id":"https://openalex.org/C121017731","wikidata":"https://www.wikidata.org/wiki/Q11661","display_name":"Information technology","level":2,"score":0.5238062143325806},{"id":"https://openalex.org/C182306322","wikidata":"https://www.wikidata.org/wiki/Q1779371","display_name":"Order (exchange)","level":2,"score":0.5186668634414673},{"id":"https://openalex.org/C134503902","wikidata":"https://www.wikidata.org/wiki/Q1473265","display_name":"Information technology management","level":4,"score":0.5063027143478394},{"id":"https://openalex.org/C542858634","wikidata":"https://www.wikidata.org/wiki/Q7455845","display_name":"Services computing","level":3,"score":0.4961570203304291},{"id":"https://openalex.org/C189423186","wikidata":"https://www.wikidata.org/wiki/Q7455731","display_name":"Service catalog","level":5,"score":0.48854073882102966},{"id":"https://openalex.org/C180198813","wikidata":"https://www.wikidata.org/wiki/Q121182","display_name":"Information system","level":2,"score":0.478891521692276},{"id":"https://openalex.org/C143219415","wikidata":"https://www.wikidata.org/wiki/Q1417293","display_name":"Technology management","level":2,"score":0.4608153700828552},{"id":"https://openalex.org/C128487930","wikidata":"https://www.wikidata.org/wiki/Q579488","display_name":"Information management","level":2,"score":0.4508233070373535},{"id":"https://openalex.org/C29848774","wikidata":"https://www.wikidata.org/wiki/Q61905","display_name":"Management information systems","level":3,"score":0.4394713044166565},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.43907761573791504},{"id":"https://openalex.org/C110354214","wikidata":"https://www.wikidata.org/wiki/Q6314146","display_name":"Engineering management","level":1,"score":0.3385566473007202},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.24206212162971497},{"id":"https://openalex.org/C35578498","wikidata":"https://www.wikidata.org/wiki/Q193424","display_name":"Web service","level":2,"score":0.23544040322303772},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.22116994857788086},{"id":"https://openalex.org/C68595000","wikidata":"https://www.wikidata.org/wiki/Q2274177","display_name":"Service delivery framework","level":3,"score":0.2006511390209198},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.153175950050354},{"id":"https://openalex.org/C61063171","wikidata":"https://www.wikidata.org/wiki/Q532781","display_name":"Service design","level":4,"score":0.13842687010765076},{"id":"https://openalex.org/C119599485","wikidata":"https://www.wikidata.org/wiki/Q43035","display_name":"Electrical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1109/access.2018.2865470","doi":"https://doi.org/10.1109/access.2018.2865470","is_oa":true,"landing_page_url":"https://doi.org/10.1109/access.2018.2865470","pdf_url":null,"source":{"id":"https://openalex.org/S2485537415","display_name":"IEEE Access","issn_l":"2169-3536","issn":["2169-3536"],"is_oa":true,"is_in_doaj":true,"is_core":true,"listed_in":["anvur-scientific","cwts-core","doaj","jufo-1","ki-jl-1","norway-1","oarl","poland-100","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Access","raw_type":"journal-article"},{"id":"pmh:oai:doaj.org/article:9c2d0152402142599a82b42f8bfb6356","doi":null,"is_oa":true,"landing_page_url":"https://doaj.org/article/9c2d0152402142599a82b42f8bfb6356","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"IEEE Access, Vol 6, Pp 45335-45346 (2018)","raw_type":"article"}],"best_oa_location":{"id":"doi:10.1109/access.2018.2865470","doi":"https://doi.org/10.1109/access.2018.2865470","is_oa":true,"landing_page_url":"https://doi.org/10.1109/access.2018.2865470","pdf_url":null,"source":{"id":"https://openalex.org/S2485537415","display_name":"IEEE Access","issn_l":"2169-3536","issn":["2169-3536"],"is_oa":true,"is_in_doaj":true,"is_core":true,"listed_in":["anvur-scientific","cwts-core","doaj","jufo-1","ki-jl-1","norway-1","oarl","poland-100","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Access","raw_type":"journal-article"},"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9","score":0.5378999710083008}],"study_designs":[{"display_name":"Systematic Review","id":"https://openalex.org/study-designs/systematic-review"}],"awards":[],"funders":[{"id":"https://openalex.org/F4320326614","display_name":"Consejo Nacional de Ciencia, Tecnolog\u00eda e Innovaci\u00f3n Tecnol\u00f3gica","ror":"https://ror.org/05c7j7r25"}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":48,"referenced_works":["https://openalex.org/W109353237","https://openalex.org/W185896948","https://openalex.org/W200522420","https://openalex.org/W290092358","https://openalex.org/W363341998","https://openalex.org/W604862986","https://openalex.org/W765409683","https://openalex.org/W1497350012","https://openalex.org/W1501128653","https://openalex.org/W1542157063","https://openalex.org/W1553100111","https://openalex.org/W1554755681","https://openalex.org/W1561604082","https://openalex.org/W1584779685","https://openalex.org/W1608136882","https://openalex.org/W1608451291","https://openalex.org/W1660937193","https://openalex.org/W1973704684","https://openalex.org/W1975257062","https://openalex.org/W2013371916","https://openalex.org/W2015384579","https://openalex.org/W2016520319","https://openalex.org/W2018927689","https://openalex.org/W2026807056","https://openalex.org/W2039887890","https://openalex.org/W2046870826","https://openalex.org/W2047384360","https://openalex.org/W2070466356","https://openalex.org/W2074544205","https://openalex.org/W2081567559","https://openalex.org/W2084595225","https://openalex.org/W2085049680","https://openalex.org/W2089603421","https://openalex.org/W2122670181","https://openalex.org/W2143532910","https://openalex.org/W2155454128","https://openalex.org/W2165502110","https://openalex.org/W2234062170","https://openalex.org/W2296737501","https://openalex.org/W2394918626","https://openalex.org/W2406344658","https://openalex.org/W2522392850","https://openalex.org/W2529895826","https://openalex.org/W2595219064","https://openalex.org/W2766304791","https://openalex.org/W4285719527","https://openalex.org/W6607654120","https://openalex.org/W6630102243"],"related_works":["https://openalex.org/W2980183698","https://openalex.org/W2761608787","https://openalex.org/W3204260703","https://openalex.org/W7056676012","https://openalex.org/W7019425871","https://openalex.org/W2047384360","https://openalex.org/W2296737501","https://openalex.org/W369625277","https://openalex.org/W290092358","https://openalex.org/W2547390293"],"abstract_inverted_index":{"The":[0],"catalog":[1,23,80,139,169,219],"of":[2,61,75,85,91,98,115,124,137,156,160,180,195,206,214,230,242],"information":[3,11,29,62,77,174,197,216,255],"technology":[4,12,30,63,78,175,198,217,256],"services":[5,13,31,79,199],"is":[6,24,102,222],"a":[7,19,119,121,166,178,249],"structure":[8],"where":[9],"the":[10,25,28,43,59,67,73,76,83,89,95,107,111,125,133,138,154,158,173,181,191,196,202,207,212,215,228,239],"are":[14,51,55],"identified":[15],"and":[16,46,48,88,105,113,135,142,151,163,193],"classified":[17],"within":[18,58],"given":[20],"organization.":[21],"This":[22],"basis":[26,167],"for":[27,110,132,168,190],"portfolio":[32],"to":[33,82,103,225,237,247,252],"be":[34],"properly":[35,253],"managed":[36],"during":[37],"its":[38,261],"useful":[39],"life":[40],"so":[41],"that":[42,204],"financial,":[44],"technological,":[45],"human":[47],"time":[49],"resources":[50],"used":[52],"correctly.":[53],"There":[54],"many":[56,70],"problems":[57],"management":[60,114,136,170,194],"services,":[64],"beginning":[65],"with":[66,129,153,210,227],"planning":[68],"since":[69],"organizations":[71],"avoid":[72],"construction":[74,112,134,192],"due":[81],"complexity":[84],"this":[86,99,116],"activity":[87],"lack":[90],"proven":[92],"proposals.":[93],"Therefore,":[94],"general":[96],"objective":[97],"research":[100,182],"project":[101],"identify":[104],"compare":[106],"existing":[108],"proposals":[109,131,146,186,208,234],"catalog.":[117],"As":[118,177],"methodology,":[120],"systematic":[122],"review":[123],"literature":[126],"was":[127],"done,":[128],"several":[130],"in":[140,235,245],"public":[141],"private":[143],"entities.":[144],"These":[145],"include":[147],"models,":[148],"frameworks,":[149],"methods,":[150],"approaches,":[152],"purpose":[155],"highlighting":[157],"characteristics":[159],"each":[161,243],"one":[162,231,244],"serving":[164],"as":[165],"on":[171],"bettering":[172],"services.":[176],"result":[179],"carried":[183],"out,":[184],"14":[185],"have":[187],"been":[188],"found":[189],"catalog,":[200],"reaching":[201],"conclusion":[203],"none":[205],"complies":[209],"all":[211],"activities":[213],"service":[218,257],"management.":[220],"It":[221],"also":[223],"necessary":[224],"experiment":[226],"merger":[229],"or":[232],"more":[233],"order":[236,246],"rescue":[238],"positive":[240],"aspects":[241],"devise":[248],"better":[250],"proposal":[251],"manage":[254],"catalogs,":[258],"which":[259],"guaranteeing":[260],"validity":[262],"over":[263],"time.":[264]},"counts_by_year":[{"year":2023,"cited_by_count":1},{"year":2021,"cited_by_count":4},{"year":2020,"cited_by_count":3},{"year":2019,"cited_by_count":2}],"updated_date":"2026-11-07T11:25:07.637180","created_date":"2018-09-27T00:00:00"}
