{"id":"https://openalex.org/W2886248507","doi":null,"title":"Product Design as a Critical Success Factor in TQM Organizations","display_name":"Product Design as a Critical Success Factor in TQM Organizations","publication_year":2008,"publication_date":"2008-09-11","ids":{"openalex":"https://openalex.org/W2886248507","mag":"2886248507"},"language":"en","primary_location":{"id":"mag:2886248507","doi":null,"is_oa":false,"landing_page_url":"http://www.informaticsjournals.com/index.php/dbijb/article/download/16134/13526","pdf_url":null,"source":{"id":"https://openalex.org/S2764555313","display_name":"International Journal of Business","issn_l":"1083-4346","issn":["1083-4346"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-c","anvur-scientific","cwts-core","norway-1","poland-20","russia-white-list-2"],"host_organization":"https://openalex.org/P4327986828","host_organization_name":"Premier Publishing","host_organization_lineage":["https://openalex.org/P4327986828"],"host_organization_lineage_names":["Premier Publishing"],"type":"journal"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"International Journal of Business","raw_type":null},"volume":null,"type":"article","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5016818338","display_name":"Lakshmi Jagannathan","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4405260736","display_name":"Dayananda Sagar College of Engineering","ror":"https://ror.org/046qksq74","country_code":"IN","type":"education","lineage":["https://openalex.org/I4400573291","https://openalex.org/I4405260736"]}],"countries":["IN"],"is_corresponding":true,"raw_author_name":"Lakshmi Jagannathan","raw_affiliation_strings":["Dayananda Sagar College of Engineering, Bangalore#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Dayananda Sagar College of Engineering, Bangalore#TAB#","institution_ids":["https://openalex.org/I4405260736"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5016818338"],"corresponding_institution_ids":["https://openalex.org/I4405260736"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.0,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":93},"biblio":{"volume":"2","issue":"2","first_page":"47","last_page":"53"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.9965999722480774,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.9965999722480774,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13164","display_name":"Quality and Management Systems","score":0.00139999995008111,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12905","display_name":"Management Systems and Quality Improvement","score":0.0013000000035390258,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/total-quality-management","display_name":"total quality management","score":0.9369999766349792},{"id":"https://openalex.org/keywords/critical-success-factors","display_name":"success factors","score":0.8640000224113464},{"id":"https://openalex.org/keywords/product-design","display_name":"product design","score":0.9779999852180481},{"id":"https://openalex.org/keywords/automotive-parts-manufacturing","display_name":"automotive parts manufacturing","score":0.7350000143051147},{"id":"https://openalex.org/keywords/product-innovation","display_name":"product innovation","score":0.7080000042915344},{"id":"https://openalex.org/keywords/supplier-quality-management","display_name":"supplier quality management","score":0.8339999914169312},{"id":"https://openalex.org/keywords/process-management","display_name":"process management","score":0.9950000047683716},{"id":"https://openalex.org/keywords/qs-9000","display_name":"QS-9000","score":0.8149999976158142},{"id":"https://openalex.org/keywords/chennai","display_name":"Chennai","score":0.4259999990463257}],"concepts":[{"id":"https://openalex.org/C138897024","wikidata":"https://www.wikidata.org/wiki/Q381001","display_name":"Total quality management","level":3,"score":0.8088538646697998},{"id":"https://openalex.org/C18806943","wikidata":"https://www.wikidata.org/wiki/Q223210","display_name":"Critical success factor","level":2,"score":0.6198522448539734},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5598938465118408},{"id":"https://openalex.org/C526921623","wikidata":"https://www.wikidata.org/wiki/Q190117","display_name":"Automotive industry","level":2,"score":0.5514885783195496},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.48526284098625183},{"id":"https://openalex.org/C46304622","wikidata":"https://www.wikidata.org/wiki/Q374814","display_name":"Certification","level":2,"score":0.4729354679584503},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.46544086933135986},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.4499526619911194},{"id":"https://openalex.org/C175700187","wikidata":"https://www.wikidata.org/wiki/Q187939","display_name":"Manufacturing","level":2,"score":0.4390428364276886},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.3314546048641205},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.2556999921798706},{"id":"https://openalex.org/C137335462","wikidata":"https://www.wikidata.org/wiki/Q380772","display_name":"Lean manufacturing","level":2,"score":0.21634167432785034},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.13518136739730835},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C146978453","wikidata":"https://www.wikidata.org/wiki/Q3798668","display_name":"Aerospace engineering","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"mag:2886248507","doi":null,"is_oa":false,"landing_page_url":"http://www.informaticsjournals.com/index.php/dbijb/article/download/16134/13526","pdf_url":null,"source":{"id":"https://openalex.org/S2764555313","display_name":"International Journal of Business","issn_l":"1083-4346","issn":["1083-4346"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-c","anvur-scientific","cwts-core","norway-1","poland-20","russia-white-list-2"],"host_organization":"https://openalex.org/P4327986828","host_organization_name":"Premier Publishing","host_organization_lineage":["https://openalex.org/P4327986828"],"host_organization_lineage_names":["Premier Publishing"],"type":"journal"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"International Journal of Business","raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","score":0.7207000255584717,"id":"https://metadata.un.org/sdg/9"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":15,"referenced_works":["https://openalex.org/W1597676647","https://openalex.org/W1964838927","https://openalex.org/W1975965087","https://openalex.org/W2000776953","https://openalex.org/W2037042994","https://openalex.org/W2069218685","https://openalex.org/W2071666535","https://openalex.org/W2076784463","https://openalex.org/W2099054346","https://openalex.org/W2123742646","https://openalex.org/W2143773263","https://openalex.org/W2154785801","https://openalex.org/W2157350559","https://openalex.org/W2158154112","https://openalex.org/W3015819358"],"related_works":["https://openalex.org/W7098807772","https://openalex.org/W2492952965","https://openalex.org/W2238045861","https://openalex.org/W972399993","https://openalex.org/W2006953484","https://openalex.org/W2414371416","https://openalex.org/W3174285460","https://openalex.org/W2182135785","https://openalex.org/W2803943555","https://openalex.org/W2983880024"],"abstract_inverted_index":{"Globally,":[0],"the":[1,9,13,17,24,27,33,37,44,51,63,71,74,89,120,134,167,216,233,243,248,252,265,303,309,327,339,342],"automotive":[2,38,340],"industry":[3,39,124],"is":[4,40,88,92,332,357],"transforming":[5],"itself":[6],"-":[7],"from":[8,59,166],"design":[10,87,337,346],"studios,":[11],"to":[12,16,22,53,62,68,70,105,117,129,214,231,241,247,257,270,289],"modular":[14],"assembly":[15],"new":[18],"shop":[19],"floor":[20],"practices,":[21],"delight":[23],"customer.":[25],"Perhaps":[26],"most":[28],"dynamic":[29],"change":[30],"and":[31,85,108,111,158,170,238,262,277,323,336],"also":[32],"biggest":[34],"challenge":[35],"in":[36,100,103,145,157,180,201,212,261,338,359],"its":[41],"relationship":[42],"with":[43],"customers.":[45],"Increasingly":[46],"customers":[47],"are":[48,295],"being":[49],"given":[50],"opportunity":[52],"customize":[54],"their":[55,138],"purchases,":[56],"including":[57],"everything":[58],"exterior":[60],"shape":[61],"interior":[64],"features.":[65],"In":[66],"order":[67,104,213],"comply":[69],"requirements":[72,131],"of":[73,172,192,205,219,236,329,344],"global":[75],"customers,":[76],"a":[77,95,187,348],"constant":[78],"vigil":[79],"on":[80,142,152,308,315,333],"product":[81,324,334,345],"innovation":[82,335],"through":[83],"better":[84,86,107,109,127],"solution.":[90],"TQM":[91,135,143,200,220,237,297,355],"recognized":[93],"as":[94,347],"competitive":[96],"edge":[97],"worldwide.":[98],"Especially":[99],"manufacturing":[101,155],"sector":[102],"deliver":[106],"(Dean":[110],"Bowen,":[112],"1994).":[113],"This":[114,140,226],"paper":[115,331],"tries":[116],"understand":[118,215],"how":[119],"Indian":[121,146,272],"auto":[122,147,153,177,223,258,273],"component":[123,148,154,224,259,274],"has":[125],"delivered":[126],"products":[128],"customers'":[130],"by":[132],"integrating":[133],"philosophy":[136],"into":[137],"processes.":[139],"study":[141,227,253,266,282,304],"implementation":[144,356],"industries":[149],"was":[150,164,186,210,228,254],"focused":[151],"companies":[156,179],"around":[159,263],"Chennai,":[160,264],"Tamilnadu.":[161],"Primary":[162],"data":[163,183],"collected":[165],"quality":[168,319],"managers":[169],"executives":[171],"QS":[173],"9000/TS":[174],"16949":[175],"certified":[176,222],"Component-manufacturing":[178],"Chennai.":[181],"The":[182],"collection":[184],"instrument":[185],"structured":[188],"questionnaire.":[189],"Extensive":[190],"review":[191],"literature":[193],"established":[194],"factors":[195,209,246],"which":[196],"were":[197],"critical":[198,207,244,351],"for":[199,354],"organisations.":[202],"Statistical":[203],"analysis":[204],"these":[206,300],"success":[208,245,352],"performed":[211],"important":[217,310,350],"drivers":[218,235],"among":[221,286],"manufacturers.":[225],"an":[229,280],"attempt":[230],"categorise":[232],"key":[234],"evolve":[239],"strategies":[240],"leverage":[242],"organisational":[249],"growth.":[250],"Since":[251,326],"limited":[255],"only":[256],"manufacturers":[260,292],"can":[267,283],"be":[268,284],"extended":[269],"other":[271],"clusters,":[275],"Pune":[276],"Gurgaon.":[278],"Also":[279],"analogous":[281],"conducted":[285],"non-certified":[287],"suppliers":[288],"original":[290],"equipment":[291],"(OEMs),":[293],"who":[294],"implementing":[296],"practices.":[298],"Despite":[299],"limitations,":[301],"however,":[302],"does":[305],"sheds":[306],"light":[307],"Critical":[311],"Success":[312],"Factors":[313],"(CSFs)":[314],"TQM,":[316],"namely":[317],"supplier":[318],"management,":[320],"process":[321],"management":[322],"design.":[325],"focus":[328],"this":[330],"industry,":[341],"role":[343],"very":[349],"factor":[353],"discussed":[358],"greater":[360],"detail.":[361]},"counts_by_year":[{"year":2019,"cited_by_count":1}],"updated_date":"2025-10-10T17:16:08.811792","created_date":"2018-08-22T00:00:00"}
