{"id":"https://openalex.org/W2883678149","doi":"https://doi.org/10.5897/jeif2018.0901","title":"Does behavior of clients matter in adoption of internet banking? Evidence from Commercial Bank of Ethiopia","display_name":"Does behavior of clients matter in adoption of internet banking? Evidence from Commercial Bank of Ethiopia","publication_year":2018,"publication_date":"2018-06-30","ids":{"openalex":"https://openalex.org/W2883678149","doi":"https://doi.org/10.5897/jeif2018.0901","mag":"2883678149"},"language":"en","primary_location":{"id":"doi:10.5897/jeif2018.0901","doi":"https://doi.org/10.5897/jeif2018.0901","is_oa":true,"landing_page_url":"https://doi.org/10.5897/jeif2018.0901","pdf_url":"https://academicjournals.org/journal/JEIF/article-full-text-pdf/A54F7EF57664.pdf","source":{"id":"https://openalex.org/S2764771702","display_name":"Journal of Economics and International Finance","issn_l":"2006-9812","issn":["2006-9812"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310321074","host_organization_name":"Academic Journals","host_organization_lineage":["https://openalex.org/P4310321074"],"host_organization_lineage_names":["Academic Journals"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Economics and International Finance","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://academicjournals.org/journal/JEIF/article-full-text-pdf/A54F7EF57664.pdf","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5098304201","display_name":"Shiferaw Belete","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Shiferaw Belete","raw_affiliation_strings":["Commercial Bank of Ethiopia, Zenbaba Branch, Bahir Dar, Ethiopia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Commercial Bank of Ethiopia, Zenbaba Branch, Bahir Dar, Ethiopia","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5056980015","display_name":"Tsegaye Molla","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I916065895","display_name":"Debre Markos University","ror":"https://ror.org/04sbsx707","country_code":"ET","type":"education","lineage":["https://openalex.org/I916065895"]}],"countries":["ET"],"is_corresponding":false,"raw_author_name":"Molla Tsegaye","raw_affiliation_strings":["Department of Agricultural Economics, College of Agriculture and Natural Resources, Debre Markos University, Debre Markos, Ethiopia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Agricultural Economics, College of Agriculture and Natural Resources, Debre Markos University, Debre Markos, Ethiopia","institution_ids":["https://openalex.org/I916065895"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":1.4177,"has_fulltext":true,"cited_by_count":7,"citation_normalized_percentile":{"value":0.88059158,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":95},"biblio":{"volume":"10","issue":"6","first_page":"58","last_page":"64"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.0,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14416","display_name":"Health, Technology, Consumer Behavior","score":0.0,"subfield":{"id":"https://openalex.org/subfields/3605","display_name":"Health Information Management"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/online-banking-adoption","display_name":"online banking adoption","score":0.9559999704360962},{"id":"https://openalex.org/keywords/consumer-behavior","display_name":"consumer behavior","score":0.9089999794960022},{"id":"https://openalex.org/keywords/perceived-usefulness","display_name":"perceived usefulness","score":0.9700000286102295},{"id":"https://openalex.org/keywords/perceived-ease-of-use","display_name":"perceived ease of use","score":1.0},{"id":"https://openalex.org/keywords/trust","display_name":"trust","score":0.8019999861717224},{"id":"https://openalex.org/keywords/attitudes","display_name":"attitudes","score":0.4830000102519989},{"id":"https://openalex.org/keywords/perceived-cost","display_name":"perceived cost","score":0.8360000252723694},{"id":"https://openalex.org/keywords/risk-perception","display_name":"risk perception","score":0.9900000095367432},{"id":"https://openalex.org/keywords/technology-adoption","display_name":"technology adoption","score":0.4569999873638153},{"id":"https://openalex.org/keywords/commercial-bank-of-ethiopia","display_name":"Commercial Bank of Ethiopia","score":0.9120000004768372}],"concepts":[{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.7717914581298828},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.7023719549179077},{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.7021237015724182},{"id":"https://openalex.org/C163355716","wikidata":"https://www.wikidata.org/wiki/Q2154783","display_name":"Risk perception","level":3,"score":0.6496307253837585},{"id":"https://openalex.org/C198531522","wikidata":"https://www.wikidata.org/wiki/Q485146","display_name":"Sample (material)","level":2,"score":0.6088663935661316},{"id":"https://openalex.org/C151956035","wikidata":"https://www.wikidata.org/wiki/Q1132755","display_name":"Logistic regression","level":2,"score":0.6059497594833374},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.5326952934265137},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.2739151120185852},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.1444193422794342},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.06434792280197144},{"id":"https://openalex.org/C185592680","wikidata":"https://www.wikidata.org/wiki/Q2329","display_name":"Chemistry","level":0,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.0},{"id":"https://openalex.org/C43617362","wikidata":"https://www.wikidata.org/wiki/Q170050","display_name":"Chromatography","level":1,"score":0.0},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.0},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.5897/jeif2018.0901","doi":"https://doi.org/10.5897/jeif2018.0901","is_oa":true,"landing_page_url":"https://doi.org/10.5897/jeif2018.0901","pdf_url":"https://academicjournals.org/journal/JEIF/article-full-text-pdf/A54F7EF57664.pdf","source":{"id":"https://openalex.org/S2764771702","display_name":"Journal of Economics and International Finance","issn_l":"2006-9812","issn":["2006-9812"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310321074","host_organization_name":"Academic Journals","host_organization_lineage":["https://openalex.org/P4310321074"],"host_organization_lineage_names":["Academic Journals"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Economics and International Finance","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.5897/jeif2018.0901","doi":"https://doi.org/10.5897/jeif2018.0901","is_oa":true,"landing_page_url":"https://doi.org/10.5897/jeif2018.0901","pdf_url":"https://academicjournals.org/journal/JEIF/article-full-text-pdf/A54F7EF57664.pdf","source":{"id":"https://openalex.org/S2764771702","display_name":"Journal of Economics and International Finance","issn_l":"2006-9812","issn":["2006-9812"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310321074","host_organization_name":"Academic Journals","host_organization_lineage":["https://openalex.org/P4310321074"],"host_organization_lineage_names":["Academic Journals"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Economics and International Finance","raw_type":"journal-article"},"sustainable_development_goals":[],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2883678149.pdf","grobid_xml":"https://content.openalex.org/works/W2883678149.grobid-xml"},"referenced_works_count":17,"referenced_works":["https://openalex.org/W567280751","https://openalex.org/W1499746952","https://openalex.org/W1536579792","https://openalex.org/W1769384427","https://openalex.org/W1806957323","https://openalex.org/W1986221133","https://openalex.org/W2002836506","https://openalex.org/W2028053952","https://openalex.org/W2108136245","https://openalex.org/W2112163893","https://openalex.org/W2151031084","https://openalex.org/W2281528595","https://openalex.org/W2308026684","https://openalex.org/W2337885387","https://openalex.org/W2345725159","https://openalex.org/W2492259781","https://openalex.org/W2588522878"],"related_works":["https://openalex.org/W2732488508","https://openalex.org/W2913165546","https://openalex.org/W4285122698","https://openalex.org/W3190181188","https://openalex.org/W7082660942","https://openalex.org/W3150209531","https://openalex.org/W2588522878","https://openalex.org/W2308026684","https://openalex.org/W2193859663","https://openalex.org/W1528952995"],"abstract_inverted_index":{"This":[0],"study":[1,56],"identifies":[2],"underlying":[3],"behavioral":[4],"drivers":[5],"and":[6,45,69,100],"impediments":[7],"of":[8,23,27,30,34,40,54,63,91,114],"adopting":[9],"internet":[10,41,74,95],"banking.":[11],"Primary":[12],"data":[13],"was":[14],"collected":[15],"using":[16],"questionnaire":[17],"survey":[18],"from":[19],"123":[20],"sample":[21],"clients":[22,35,92],"three":[24],"selected":[25],"branches":[26],"Commercial":[28],"Bank":[29],"Ethiopia.":[31],"Behavioral":[32],"aspects":[33],"attributable":[36],"to":[37,47,87],"the":[38,55,78],"adoption":[39,76],"banking":[42,75,96],"were":[43],"solicited":[44],"subjected":[46],"binary":[48],"logistic":[49],"regression":[50],"analysis.":[51],"The":[52],"findings":[53],"showed":[57],"that":[58],"perceived":[59,61,67,110,112,116,118],"usefulness,":[60,111],"ease":[62,113],"use,":[64,115],"trust,":[65],"attitude,":[66,120],"cost":[68],"infrastructure":[70],"factor":[71],"significantly":[72],"determine":[73],"with":[77],"last":[79],"two":[80],"determining":[81],"negatively.":[82],"Finally,":[83],"banks":[84],"are":[85],"suggested":[86],"build":[88],"up":[89],"behaviors":[90],"towards":[93],"perceiving":[94],"as":[97],"less":[98],"risky":[99],"least":[101],"costly":[102],"technology.":[103],"Key":[104],"words:":[105],"Internet":[106],"banking,":[107],"client":[108],"behavior,":[109],"cost,":[117],"risk,":[119],"trust.":[121]},"counts_by_year":[{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":2}],"updated_date":"2026-10-30T12:39:25.321706","created_date":"2018-08-03T00:00:00"}
