{"id":"https://openalex.org/W2883445769","doi":"https://doi.org/10.1007/s11628-018-0380-y","title":"Cost-efficient co-creation of knowledge intensive business services","display_name":"Cost-efficient co-creation of knowledge intensive business services","publication_year":2018,"publication_date":"2018-07-28","ids":{"openalex":"https://openalex.org/W2883445769","doi":"https://doi.org/10.1007/s11628-018-0380-y","mag":"2883445769"},"language":"en","primary_location":{"id":"doi:10.1007/s11628-018-0380-y","doi":"https://doi.org/10.1007/s11628-018-0380-y","is_oa":false,"landing_page_url":"https://doi.org/10.1007/s11628-018-0380-y","pdf_url":null,"source":{"id":"https://openalex.org/S3409213","display_name":"Service Business","issn_l":"1862-8508","issn":["1862-8508","1862-8516"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-scientific","cwts-core","jufo-1","norway-1","poland-100","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Service Business","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5035958483","display_name":"Seppo Kuula","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I98381234","display_name":"University of Oulu","ror":"https://ror.org/03yj89h83","country_code":"FI","type":"education","lineage":["https://openalex.org/I98381234"]}],"countries":["FI"],"is_corresponding":false,"raw_author_name":"Seppo Kuula","raw_affiliation_strings":["Department of Industrial Engineering and Management, University of Oulu, P.O. Box 4610, 90014, Oulu, Finland"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Industrial Engineering and Management, University of Oulu, P.O. Box 4610, 90014, Oulu, Finland","institution_ids":["https://openalex.org/I98381234"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5014021952","display_name":"Harri Jouni Olavi Haapasalo","orcid":"https://orcid.org/0000-0001-5413-5638","observed_orcids":["https://orcid.org/0000-0001-5413-5638"]},"institutions":[{"id":"https://openalex.org/I98381234","display_name":"University of Oulu","ror":"https://ror.org/03yj89h83","country_code":"FI","type":"education","lineage":["https://openalex.org/I98381234"]}],"countries":["FI"],"is_corresponding":true,"raw_author_name":"Harri Haapasalo","raw_affiliation_strings":["Department of Industrial Engineering and Management, University of Oulu, P.O. Box 4610, 90014, Oulu, Finland"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Industrial Engineering and Management, University of Oulu, P.O. Box 4610, 90014, Oulu, Finland","institution_ids":["https://openalex.org/I98381234"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5064069150","display_name":"Arto Tolonen","orcid":"https://orcid.org/0000-0002-5506-3952","observed_orcids":["https://orcid.org/0000-0002-5506-3952"]},"institutions":[{"id":"https://openalex.org/I98381234","display_name":"University of Oulu","ror":"https://ror.org/03yj89h83","country_code":"FI","type":"education","lineage":["https://openalex.org/I98381234"]}],"countries":["FI"],"is_corresponding":false,"raw_author_name":"Arto Tolonen","raw_affiliation_strings":["Department of Industrial Engineering and Management, University of Oulu, P.O. Box 4610, 90014, Oulu, Finland"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Industrial Engineering and Management, University of Oulu, P.O. Box 4610, 90014, Oulu, Finland","institution_ids":["https://openalex.org/I98381234"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5014021952"],"corresponding_institution_ids":["https://openalex.org/I98381234"],"apc_list":{"value":3190,"currency":"USD","value_usd":3190},"apc_paid":null,"fwci":9.8389,"has_fulltext":false,"cited_by_count":45,"citation_normalized_percentile":{"value":0.97388082,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":96,"max":99},"biblio":{"volume":"12","issue":"4","first_page":"779","last_page":"808"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13151","display_name":"Business Strategies and Innovation","score":0.0,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12885","display_name":"Digital Innovation in Industries","score":0.0,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/value-co-creation","display_name":"value co-creation","score":0.8500000238418579},{"id":"https://openalex.org/keywords/knowledge-intensive-business-services","display_name":"knowledge-intensive business services","score":0.8149999976158142},{"id":"https://openalex.org/keywords/service-dominant-logic","display_name":"service-dominant logic","score":0.9359999895095825},{"id":"https://openalex.org/keywords/service-productization","display_name":"service productization","score":0.7829999923706055},{"id":"https://openalex.org/keywords/servitization","display_name":"servitization","score":0.9229999780654907},{"id":"https://openalex.org/keywords/product-service-systems","display_name":"product-service systems","score":0.9459999799728394},{"id":"https://openalex.org/keywords/service-management-framework","display_name":"service management framework","score":0.9319999814033508},{"id":"https://openalex.org/keywords/cost-efficiency","display_name":"cost efficiency","score":0.7250000238418579},{"id":"https://openalex.org/keywords/digitalization-of-services","display_name":"digitalization of services","score":0.6269999742507935}],"concepts":[{"id":"https://openalex.org/C2780625559","wikidata":"https://www.wikidata.org/wiki/Q5152592","display_name":"Commercialization","level":2,"score":0.6685003638267517},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.6325018405914307},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.629494845867157},{"id":"https://openalex.org/C68595000","wikidata":"https://www.wikidata.org/wiki/Q2274177","display_name":"Service delivery framework","level":3,"score":0.570622980594635},{"id":"https://openalex.org/C36829320","wikidata":"https://www.wikidata.org/wiki/Q7455785","display_name":"Service product management","level":5,"score":0.5635966062545776},{"id":"https://openalex.org/C2777375223","wikidata":"https://www.wikidata.org/wiki/Q7455747","display_name":"Service-dominant logic","level":3,"score":0.5599890351295471},{"id":"https://openalex.org/C61063171","wikidata":"https://www.wikidata.org/wiki/Q532781","display_name":"Service design","level":4,"score":0.5590883493423462},{"id":"https://openalex.org/C129361004","wikidata":"https://www.wikidata.org/wiki/Q2470236","display_name":"Profitability index","level":2,"score":0.5410574078559875},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.4590635895729065},{"id":"https://openalex.org/C81286331","wikidata":"https://www.wikidata.org/wiki/Q6028047","display_name":"Industrialization of services business model","level":5,"score":0.4540179967880249},{"id":"https://openalex.org/C4216890","wikidata":"https://www.wikidata.org/wiki/Q815823","display_name":"Business model","level":2,"score":0.4128519296646118},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3894440531730652},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3834223747253418},{"id":"https://openalex.org/C40700","wikidata":"https://www.wikidata.org/wiki/Q1411783","display_name":"Industrial organization","level":1,"score":0.3766902983188629},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.1995316445827484},{"id":"https://openalex.org/C65257409","wikidata":"https://www.wikidata.org/wiki/Q734253","display_name":"Electronic business","level":3,"score":0.13823312520980835},{"id":"https://openalex.org/C199364280","wikidata":"https://www.wikidata.org/wiki/Q5001929","display_name":"Business relationship management","level":4,"score":0.0},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1007/s11628-018-0380-y","doi":"https://doi.org/10.1007/s11628-018-0380-y","is_oa":false,"landing_page_url":"https://doi.org/10.1007/s11628-018-0380-y","pdf_url":null,"source":{"id":"https://openalex.org/S3409213","display_name":"Service Business","issn_l":"1862-8508","issn":["1862-8508","1862-8516"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-scientific","cwts-core","jufo-1","norway-1","poland-100","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Service Business","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:spr:svcbiz:v:12:y:2018:i:4:d:10.1007_s11628-018-0380-y","doi":null,"is_oa":false,"landing_page_url":"http://link.springer.com/10.1007/s11628-018-0380-y","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9","score":0.8970999717712402}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":75,"referenced_works":["https://openalex.org/W17805075","https://openalex.org/W56723094","https://openalex.org/W122490179","https://openalex.org/W278393680","https://openalex.org/W575598456","https://openalex.org/W919187098","https://openalex.org/W1489109817","https://openalex.org/W1522459123","https://openalex.org/W1532916860","https://openalex.org/W1540343830","https://openalex.org/W1571178781","https://openalex.org/W1579751598","https://openalex.org/W1584759711","https://openalex.org/W1914225607","https://openalex.org/W1963528419","https://openalex.org/W1968825345","https://openalex.org/W1969443362","https://openalex.org/W1972970784","https://openalex.org/W1973816763","https://openalex.org/W1981504995","https://openalex.org/W1988709502","https://openalex.org/W1991262764","https://openalex.org/W1995415547","https://openalex.org/W1996865319","https://openalex.org/W1997626026","https://openalex.org/W2008520857","https://openalex.org/W2021910407","https://openalex.org/W2024253339","https://openalex.org/W2031120864","https://openalex.org/W2033847105","https://openalex.org/W2037021691","https://openalex.org/W2040957735","https://openalex.org/W2050401924","https://openalex.org/W2053120142","https://openalex.org/W2055310029","https://openalex.org/W2059702009","https://openalex.org/W2063243665","https://openalex.org/W2063586726","https://openalex.org/W2075284967","https://openalex.org/W2075701662","https://openalex.org/W2077554397","https://openalex.org/W2078443918","https://openalex.org/W2094091789","https://openalex.org/W2094343961","https://openalex.org/W2095026705","https://openalex.org/W2110710386","https://openalex.org/W2118401512","https://openalex.org/W2125881799","https://openalex.org/W2126070475","https://openalex.org/W2126840412","https://openalex.org/W2135526934","https://openalex.org/W2141592893","https://openalex.org/W2143615203","https://openalex.org/W2159356615","https://openalex.org/W2331731971","https://openalex.org/W2471445779","https://openalex.org/W2503974448","https://openalex.org/W2509337971","https://openalex.org/W2563613345","https://openalex.org/W2566415798","https://openalex.org/W2606651501","https://openalex.org/W2608622609","https://openalex.org/W2626239712","https://openalex.org/W2761644428","https://openalex.org/W2786206491","https://openalex.org/W2940487061","https://openalex.org/W2993245062","https://openalex.org/W3122322539","https://openalex.org/W3149395617","https://openalex.org/W3151678985","https://openalex.org/W4210992763","https://openalex.org/W4214684005","https://openalex.org/W4230227413","https://openalex.org/W4247544397","https://openalex.org/W4375849300"],"related_works":["https://openalex.org/W7071889876","https://openalex.org/W4387414296","https://openalex.org/W7221731109","https://openalex.org/W3012500325","https://openalex.org/W4323655951","https://openalex.org/W2129620873","https://openalex.org/W3080365633","https://openalex.org/W3194381025","https://openalex.org/W2564664067","https://openalex.org/W1598376033"],"abstract_inverted_index":null,"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":4},{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":9},{"year":2022,"cited_by_count":5},{"year":2021,"cited_by_count":10},{"year":2020,"cited_by_count":5},{"year":2019,"cited_by_count":7}],"updated_date":"2026-09-22T06:50:58.402377","created_date":"2018-08-03T00:00:00"}