{"id":"https://openalex.org/W2806996424","doi":"https://doi.org/10.4324/9781315204956-3","title":"Co-Production and the Co-Creation of Value in Public Services","display_name":"Co-Production and the Co-Creation of Value in Public Services","publication_year":2018,"publication_date":"2018-03-15","ids":{"openalex":"https://openalex.org/W2806996424","doi":"https://doi.org/10.4324/9781315204956-3","mag":"2806996424"},"language":"en","primary_location":{"id":"doi:10.4324/9781315204956-3","doi":"https://doi.org/10.4324/9781315204956-3","is_oa":true,"landing_page_url":"https://doi.org/10.4324/9781315204956-3","pdf_url":null,"source":{"id":"https://openalex.org/S4306463855","display_name":"Routledge eBooks","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310319847","host_organization_name":"Routledge","host_organization_lineage":["https://openalex.org/P4310319847","https://openalex.org/P4310320547"],"host_organization_lineage_names":["Routledge","Taylor & Francis"],"type":"ebook platform"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Co-Production and Co-Creation","raw_type":"book-chapter"},"volume":{"id":"https://openalex.org/W2785413673","display_name":"Co-Production and Co-Creation"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://doi.org/10.4324/9781315204956-3","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5003314979","display_name":"Stephen P. Osborne","orcid":"https://orcid.org/0000-0002-9722-2325","observed_orcids":["https://orcid.org/0000-0002-9722-2325"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Stephen P. Osborne","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5049106789","display_name":"Kirsty Strokosch","orcid":"https://orcid.org/0000-0001-6119-2112","observed_orcids":["https://orcid.org/0000-0001-6119-2112"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Kirsty Strokosch","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5017449783","display_name":"Zoe Radnor","orcid":"https://orcid.org/0000-0002-1624-5729","observed_orcids":["https://orcid.org/0000-0002-1624-5729"]},"institutions":[{"id":"https://openalex.org/I153648349","display_name":"University of Leicester","ror":"https://ror.org/04h699437","country_code":"GB","type":"education","lineage":["https://openalex.org/I153648349"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Zoe Radnor","raw_affiliation_strings":["*University of Leicester"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"*University of Leicester","institution_ids":["https://openalex.org/I153648349"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":34.0182,"has_fulltext":false,"cited_by_count":58,"citation_normalized_percentile":{"value":0.99591503,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":96,"max":100},"biblio":{"volume":null,"issue":null,"first_page":"18","last_page":"26"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10213","display_name":"Public Policy and Administration Research","score":0.9272000193595886,"subfield":{"id":"https://openalex.org/subfields/3321","display_name":"Public Administration"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10213","display_name":"Public Policy and Administration Research","score":0.9272000193595886,"subfield":{"id":"https://openalex.org/subfields/3321","display_name":"Public Administration"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.07039999961853027,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14147","display_name":"Innovative Approaches in Technology and Social Development","score":0.002400000113993883,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/co-production","display_name":"co-production","score":0.9929999709129333},{"id":"https://openalex.org/keywords/value-co-creation","display_name":"value co-creation","score":0.8650000095367432},{"id":"https://openalex.org/keywords/public-services","display_name":"public services","score":0.8870000243186951},{"id":"https://openalex.org/keywords/service-management","display_name":"service management","score":0.5410000085830688},{"id":"https://openalex.org/keywords/public-management-theory","display_name":"public management theory","score":0.6119999885559082},{"id":"https://openalex.org/keywords/service-theory","display_name":"service theory","score":0.621999979019165},{"id":"https://openalex.org/keywords/public-policy-reform","display_name":"public policy reform","score":0.7059999704360962},{"id":"https://openalex.org/keywords/service-delivery","display_name":"service delivery","score":0.6669999957084656},{"id":"https://openalex.org/keywords/service-user-involvement","display_name":"service user involvement","score":0.43799999356269836}],"concepts":[{"id":"https://openalex.org/C2778348673","wikidata":"https://www.wikidata.org/wiki/Q739302","display_name":"Production (economics)","level":2,"score":0.6872332692146301},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.600492000579834},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4929466247558594},{"id":"https://openalex.org/C2781155252","wikidata":"https://www.wikidata.org/wiki/Q2270945","display_name":"Co-creation","level":2,"score":0.4574022889137268},{"id":"https://openalex.org/C2779498785","wikidata":"https://www.wikidata.org/wiki/Q4330222","display_name":"Public value","level":2,"score":0.4206291139125824},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.19234445691108704},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.17053630948066711},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.1664120852947235},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.10271847248077393},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.09867990016937256},{"id":"https://openalex.org/C175444787","wikidata":"https://www.wikidata.org/wiki/Q39072","display_name":"Microeconomics","level":1,"score":0.08795839548110962},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.4324/9781315204956-3","doi":"https://doi.org/10.4324/9781315204956-3","is_oa":true,"landing_page_url":"https://doi.org/10.4324/9781315204956-3","pdf_url":null,"source":{"id":"https://openalex.org/S4306463855","display_name":"Routledge eBooks","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310319847","host_organization_name":"Routledge","host_organization_lineage":["https://openalex.org/P4310319847","https://openalex.org/P4310320547"],"host_organization_lineage_names":["Routledge","Taylor & Francis"],"type":"ebook platform"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Co-Production and Co-Creation","raw_type":"book-chapter"}],"best_oa_location":{"id":"doi:10.4324/9781315204956-3","doi":"https://doi.org/10.4324/9781315204956-3","is_oa":true,"landing_page_url":"https://doi.org/10.4324/9781315204956-3","pdf_url":null,"source":{"id":"https://openalex.org/S4306463855","display_name":"Routledge eBooks","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310319847","host_organization_name":"Routledge","host_organization_lineage":["https://openalex.org/P4310319847","https://openalex.org/P4310320547"],"host_organization_lineage_names":["Routledge","Taylor & Francis"],"type":"ebook platform"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Co-Production and Co-Creation","raw_type":"book-chapter"},"sustainable_development_goals":[],"sustainable_development_goals_aurora":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":1,"referenced_works":["https://openalex.org/W2012020516"],"related_works":["https://openalex.org/W2293768750","https://openalex.org/W4212963081","https://openalex.org/W3124036617","https://openalex.org/W3107195639","https://openalex.org/W2765872982","https://openalex.org/W3003907992","https://openalex.org/W2290711797","https://openalex.org/W4403614490","https://openalex.org/W7127902063","https://openalex.org/W2988841953"],"abstract_inverted_index":{"Co-production":[0],"is":[1,20,37,63,85],"currently":[2],"one":[3],"of":[4,7,35,76,100,118,128,136],"the":[5,12,33,69,74,101,116,126],"cornerstones":[6],"public":[8,29,48,89,131,137],"policy":[9],"reform":[10],"across":[11],"globe.":[13],"From":[14],"a":[15,54,65,108,145],"service":[16,24,44],"management":[17,30],"perspective,":[18],"co-production":[19,36,62,123],"intrinsic":[21],"to":[22,28,42,71,73,81],"any":[23],"experience.":[25],"This":[26,84],"contrasts":[27],"theory,":[31],"where":[32],"exploration":[34],"almost":[38],"exclusively":[39],"on":[40,53],"how":[41],"'add-in'":[43],"user":[45],"input":[46],"into":[47],"services":[49,132,138],"planning":[50],"and":[51,114,124,147],"delivery,":[52],"voluntary":[55],"basis.":[56],"Service":[57],"theory":[58],"makes":[59],"explicit":[60],"that":[61],"not":[64],"normative":[66],"good\u2014it":[67],"has":[68,94],"potential":[70],"lead":[72],"co-destruction":[75],"value":[77,129,141],"as":[78,80,144],"much":[79,99],"its":[82],"co-creation.":[83],"true":[86],"also":[87,139],"for":[88,112,142],"services,":[90],"though":[91],"this":[92],"insight":[93],"often":[95],"been":[96],"absent":[97],"from":[98],"discourse":[102],"about":[103],"co-production.":[104],"The":[105,134],"framework":[106],"provides":[107],"robust":[109],"analytic":[110],"structure":[111],"exploring":[113],"evaluating":[115],"impact":[117],"new":[119],"developments":[120],"upon":[121,125],"both":[122],"co-creation":[127],"in":[130],"delivery.":[133],"delivery":[135],"creates":[140],"society":[143],"whole":[146],"reflects":[148],"what":[149],"it":[150],"values.":[151]},"counts_by_year":[{"year":2026,"cited_by_count":10},{"year":2025,"cited_by_count":6},{"year":2024,"cited_by_count":6},{"year":2023,"cited_by_count":4},{"year":2022,"cited_by_count":11},{"year":2021,"cited_by_count":12},{"year":2020,"cited_by_count":6},{"year":2019,"cited_by_count":3}],"updated_date":"2026-10-28T10:33:24.094632","created_date":"2018-06-13T00:00:00"}
