{"id":"https://openalex.org/W2803012206","doi":null,"title":"Factors influencing franchisees' business performance : a study on the Nigerian franchise system","display_name":"Factors influencing franchisees' business performance : a study on the Nigerian franchise system","publication_year":2017,"publication_date":"2017-01-01","ids":{"openalex":"https://openalex.org/W2803012206","mag":"2803012206"},"language":"en","primary_location":{"id":"pmh:oai:etd.uum.edu.my:6722","doi":null,"is_oa":true,"landing_page_url":"http://etd.uum.edu.my/6722/","pdf_url":"http://etd.uum.edu.my/6722/1/s900005_01.pdf","source":{"id":"https://openalex.org/S4377196727","display_name":"UUM Electronic Theses and Dissertation [eTheses] (Northern University of Malaysia)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I94625822","host_organization_name":"Universiti Utara Malaysia","host_organization_lineage":["https://openalex.org/I94625822"],"host_organization_lineage_names":[],"type":"repository"},"license":"public-domain","license_id":"https://openalex.org/licenses/public-domain","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Thesis"},"volume":null,"type":"dissertation","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"http://etd.uum.edu.my/6722/1/s900005_01.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5021455210","display_name":"Adams Adeiza","orcid":"https://orcid.org/0000-0001-7597-1811","observed_orcids":["https://orcid.org/0000-0001-7597-1811"]},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Adams Adeiza","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0000-0001-7597-1811","affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":["https://openalex.org/A5021455210"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":true,"cited_by_count":1,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12933","display_name":"Franchising Strategies and Performance","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12933","display_name":"Franchising Strategies and Performance","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10058","display_name":"Entrepreneurship Studies and Influences","score":0.0,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.0,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/franchising","display_name":"franchising","score":0.9760000109672546},{"id":"https://openalex.org/keywords/franchisees","display_name":"franchisees","score":0.875},{"id":"https://openalex.org/keywords/firm-performance","display_name":"firm performance","score":0.9409999847412109},{"id":"https://openalex.org/keywords/business-formats","display_name":"business formats","score":0.7129999995231628},{"id":"https://openalex.org/keywords/relationship-quality","display_name":"relationship quality","score":0.949999988079071}],"concepts":[{"id":"https://openalex.org/C2778440429","wikidata":"https://www.wikidata.org/wiki/Q171947","display_name":"Franchise","level":2,"score":0.601426899433136},{"id":"https://openalex.org/C14224292","wikidata":"https://www.wikidata.org/wiki/Q13600188","display_name":"Conceptual framework","level":2,"score":0.5077635049819946},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.47541481256484985},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.4568215012550354},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.4434919059276581},{"id":"https://openalex.org/C120936955","wikidata":"https://www.wikidata.org/wiki/Q2155640","display_name":"Empirical research","level":2,"score":0.4378350079059601},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.40584078431129456},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.3667120039463043},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.2823352813720703},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.1606050431728363},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.12234902381896973},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.09946760535240173},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.08583080768585205},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"pmh:oai:etd.uum.edu.my:6722","doi":null,"is_oa":true,"landing_page_url":"http://etd.uum.edu.my/6722/","pdf_url":"http://etd.uum.edu.my/6722/1/s900005_01.pdf","source":{"id":"https://openalex.org/S4377196727","display_name":"UUM Electronic Theses and Dissertation [eTheses] (Northern University of Malaysia)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I94625822","host_organization_name":"Universiti Utara Malaysia","host_organization_lineage":["https://openalex.org/I94625822"],"host_organization_lineage_names":[],"type":"repository"},"license":"public-domain","license_id":"https://openalex.org/licenses/public-domain","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Thesis"},{"id":"mag:2803012206","doi":null,"is_oa":false,"landing_page_url":"https://etd.uum.edu.my/6722/","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null}],"best_oa_location":{"id":"pmh:oai:etd.uum.edu.my:6722","doi":null,"is_oa":true,"landing_page_url":"http://etd.uum.edu.my/6722/","pdf_url":"http://etd.uum.edu.my/6722/1/s900005_01.pdf","source":{"id":"https://openalex.org/S4377196727","display_name":"UUM Electronic Theses and Dissertation [eTheses] (Northern University of Malaysia)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I94625822","host_organization_name":"Universiti Utara Malaysia","host_organization_lineage":["https://openalex.org/I94625822"],"host_organization_lineage_names":[],"type":"repository"},"license":"public-domain","license_id":"https://openalex.org/licenses/public-domain","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Thesis"},"sustainable_development_goals":[{"score":0.6452000141143799,"display_name":"Decent work and economic growth","id":"https://metadata.un.org/sdg/8"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2803012206.pdf","grobid_xml":"https://content.openalex.org/works/W2803012206.grobid-xml"},"referenced_works_count":156,"referenced_works":["https://openalex.org/W56218459","https://openalex.org/W165025367","https://openalex.org/W932878390","https://openalex.org/W968799478","https://openalex.org/W1260594065","https://openalex.org/W1485070345","https://openalex.org/W1492516513","https://openalex.org/W1554405763","https://openalex.org/W1580976522","https://openalex.org/W1585758193","https://openalex.org/W1589275176","https://openalex.org/W1593885540","https://openalex.org/W1599421226","https://openalex.org/W1632503440","https://openalex.org/W1638796381","https://openalex.org/W1664132170","https://openalex.org/W1804531170","https://openalex.org/W1810305852","https://openalex.org/W1855252388","https://openalex.org/W1936440459","https://openalex.org/W1937155619","https://openalex.org/W1965516070","https://openalex.org/W1967021619","https://openalex.org/W1967211749","https://openalex.org/W1967525283","https://openalex.org/W1969289382","https://openalex.org/W1969719588","https://openalex.org/W1970384645","https://openalex.org/W1972557675","https://openalex.org/W1973012942","https://openalex.org/W1975367216","https://openalex.org/W1975733460","https://openalex.org/W1977334056","https://openalex.org/W1978081480","https://openalex.org/W1978318411","https://openalex.org/W1978444522","https://openalex.org/W1979427798","https://openalex.org/W1980363173","https://openalex.org/W1984490164","https://openalex.org/W1987016659","https://openalex.org/W1988665323","https://openalex.org/W1989304788","https://openalex.org/W1989822956","https://openalex.org/W1991455465","https://openalex.org/W1991623719","https://openalex.org/W1991931641","https://openalex.org/W1993485364","https://openalex.org/W1993728136","https://openalex.org/W2009440265","https://openalex.org/W2009527196","https://openalex.org/W2010427130","https://openalex.org/W2017104863","https://openalex.org/W2017613618","https://openalex.org/W2018723568","https://openalex.org/W2019180885","https://openalex.org/W2021738922","https://openalex.org/W2023381492","https://openalex.org/W2023809147","https://openalex.org/W2024047025","https://openalex.org/W2024698690","https://openalex.org/W2030246188","https://openalex.org/W2032663979","https://openalex.org/W2033928061","https://openalex.org/W2033952602","https://openalex.org/W2034876292","https://openalex.org/W2038543987","https://openalex.org/W2040871305","https://openalex.org/W2041524502","https://openalex.org/W2043189549","https://openalex.org/W2047221432","https://openalex.org/W2047276519","https://openalex.org/W2049091228","https://openalex.org/W2050753516","https://openalex.org/W2053679864","https://openalex.org/W2057098266","https://openalex.org/W2058881822","https://openalex.org/W2059319038","https://openalex.org/W2061699337","https://openalex.org/W2061977616","https://openalex.org/W2062005308","https://openalex.org/W2068655234","https://openalex.org/W2068808489","https://openalex.org/W2069932235","https://openalex.org/W2070054856","https://openalex.org/W2070951272","https://openalex.org/W2072320926","https://openalex.org/W2072413363","https://openalex.org/W2072488265","https://openalex.org/W2073731381","https://openalex.org/W2075471492","https://openalex.org/W2075505499","https://openalex.org/W2075788093","https://openalex.org/W2080720731","https://openalex.org/W2082486089","https://openalex.org/W2083739463","https://openalex.org/W2083782094","https://openalex.org/W2083958937","https://openalex.org/W2085643406","https://openalex.org/W2085739212","https://openalex.org/W2089736272","https://openalex.org/W2089880281","https://openalex.org/W2091354455","https://openalex.org/W2095299437","https://openalex.org/W2098741851","https://openalex.org/W2100087827","https://openalex.org/W2101265665","https://openalex.org/W2102136291","https://openalex.org/W2103514299","https://openalex.org/W2108396086","https://openalex.org/W2111150834","https://openalex.org/W2113101591","https://openalex.org/W2113330981","https://openalex.org/W2114188280","https://openalex.org/W2115200990","https://openalex.org/W2117835634","https://openalex.org/W2118226378","https://openalex.org/W2120135958","https://openalex.org/W2133897848","https://openalex.org/W2138839019","https://openalex.org/W2140956556","https://openalex.org/W2142426364","https://openalex.org/W2146618193","https://openalex.org/W2147837664","https://openalex.org/W2148683894","https://openalex.org/W2154535529","https://openalex.org/W2155905890","https://openalex.org/W2156737072","https://openalex.org/W2157864327","https://openalex.org/W2162023433","https://openalex.org/W2166675230","https://openalex.org/W2167268322","https://openalex.org/W2203545851","https://openalex.org/W2271135647","https://openalex.org/W2284792920","https://openalex.org/W2315084850","https://openalex.org/W2317483239","https://openalex.org/W2322174668","https://openalex.org/W2410874457","https://openalex.org/W2465604442","https://openalex.org/W2582582632","https://openalex.org/W2585843807","https://openalex.org/W2586624520","https://openalex.org/W2587685211","https://openalex.org/W2595774051","https://openalex.org/W2601369674","https://openalex.org/W2900509361","https://openalex.org/W2905821330","https://openalex.org/W2910572681","https://openalex.org/W2971035958","https://openalex.org/W2971283276","https://openalex.org/W3005651898","https://openalex.org/W3047614709","https://openalex.org/W3121590070","https://openalex.org/W3121933442","https://openalex.org/W3123936769","https://openalex.org/W3186358886"],"related_works":["https://openalex.org/W3209554023","https://openalex.org/W4220914273","https://openalex.org/W2579586393","https://openalex.org/W2911314128","https://openalex.org/W2184597576","https://openalex.org/W7038183777","https://openalex.org/W124945975","https://openalex.org/W3038143661","https://openalex.org/W3135620573","https://openalex.org/W2578260112"],"abstract_inverted_index":{"This":[0],"study":[1,225,233,261],"explores":[2],"factors":[3,15,123,139,184,195,210],"that":[4,173,271],"influence":[5,128,186],"franchisees\u2019":[6],"business":[7,131,189,199,257],"performance":[8,19,132,190],"in":[9,73,90,95,102,133,143,154,191,230,239],"Nigeria.":[10,134,192],"Using":[11],"a":[12,21,46,118,179],"model":[13],"of":[14,29,40,83,120,137,161,181,228,255],"influencing":[16],"franchise":[17],"system":[18],"as":[20,126,141],"conceptual":[22],"framework,":[23],"an":[24],"extensive":[25],"review":[26],"and":[27,45,55,78,99,109,178,211,216,251,268],"synthesis":[28,35],"literature":[30,34,238],"was":[31,71,171],"done.":[32],"The":[33,53,69],"led":[36],"to":[37,60,224,236],"the":[38,51,56,91,96,103,116,144,155,159,220,226,256,260],"development":[39],"four":[41,174,197,263],"(4)":[42,175,198,264],"research":[43,70],"issues":[44,54,177],"preliminary":[47,76,97,145],"theoretical":[48,146],"framework":[49,57,147],"for":[50],"research.":[52],"were":[58,107,124,151,168],"subjected":[59],"empirical":[61],"exploration":[62],"using":[63,111],"data":[64],"collected":[65],"through":[66],"in-depth":[67],"interviews.":[68],"conducted":[72],"two":[74],"stages:":[75],"stage":[77,98],"main":[79,104],"stage.":[80,105],"A":[81],"total":[82,119,180],"thirty-two":[84],"(32)":[85],"purposively":[86],"selected":[87],"franchisees":[88,130,188,214],"participated":[89],"study;":[92],"six":[93,202,206],"(6)":[94,203,207],"twenty-six":[100],"(26)":[101],"Data":[106],"managed":[108],"analysed":[110],"NVivo":[112],"version":[113],"11.":[114],"Through":[115],"analysis,":[117],"twenty-one":[121,182],"(21)":[122,183],"confirmed":[125],"having":[127],"on":[129,158,187],"Fourteen":[135],"(14)":[136],"these":[138,194,274],"are":[140,196],"identified":[142],"while":[148],"seven":[149],"(7)":[150],"newly":[152],"found":[153],"study.":[156],"Based":[157],"findings":[160],"this":[162,232],"study,":[163],"eight":[164],"(8)":[165],"key":[166],"conclusions":[167],"drawn.":[169],"It":[170],"concluded":[172],"major":[176,265],"have":[185],"Among":[193],"format":[200],"factors,":[201,205],"contract":[204],"relationship":[208],"quality":[209],"five":[212],"(5)":[213],"attitude":[215],"skill":[217],"factors.":[218],"Being":[219],"first":[221],"comprehensive":[222],"attempt":[223],"practice":[227],"franchising":[229,237],"Nigeria,":[231],"makes":[234],"contributions":[235],"three":[240],"important":[241],"ways,":[242],"namely;":[243],"it":[244],"reaffirms":[245],"current":[246],"understanding,":[247],"identifies":[248],"new":[249],"insights":[250],"enhances":[252],"contextual":[253],"knowledge":[254],"model.":[258],"Finally,":[259],"highlights":[262],"managerial":[266],"implications":[267],"offers":[269],"recommendations":[270],"could":[272],"address":[273],"implications.":[275]},"counts_by_year":[{"year":2021,"cited_by_count":1}],"updated_date":"2026-11-07T11:25:07.637180","created_date":"2018-05-17T00:00:00"}
