{"id":"https://openalex.org/W2798213630","doi":"https://doi.org/10.1097/jom.0000000000001331","title":"Patient Satisfaction Measurement in Occupational and Environmental Medicine Practice","display_name":"Patient Satisfaction Measurement in Occupational and Environmental Medicine Practice","publication_year":2018,"publication_date":"2018-04-11","ids":{"openalex":"https://openalex.org/W2798213630","doi":"https://doi.org/10.1097/jom.0000000000001331","mag":"2798213630","pmid":"https://pubmed.ncbi.nlm.nih.gov/29642097"},"language":"en","primary_location":{"id":"doi:10.1097/jom.0000000000001331","doi":"https://doi.org/10.1097/jom.0000000000001331","is_oa":false,"landing_page_url":"https://doi.org/10.1097/jom.0000000000001331","pdf_url":null,"source":{"id":"https://openalex.org/S156862075","display_name":"Journal of Occupational and Environmental Medicine","issn_l":"1076-2752","issn":["1076-2752","1536-5948"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core","dongbi-d","doyens","jufo-1","ki-jl-1","medline","norway-1","poland-70","russia-white-list-2","vabb-shw"],"host_organization":"https://openalex.org/P4310315671","host_organization_name":"Lippincott Williams & Wilkins","host_organization_lineage":["https://openalex.org/P4310315671","https://openalex.org/P4310318547"],"host_organization_lineage_names":["Lippincott Williams & Wilkins","Wolters Kluwer"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Occupational & Environmental Medicine","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref","pubmed"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5063837695","display_name":"David L. Drury","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"David L. Drury","raw_affiliation_strings":["American College of Occupational and Environmental Medicine, Elk Grove, Illinois","The authors declare no conflicts of interest","This position paper was developed by the ACOEM Ad Hoc Committee on Patient Satisfaction Surveys, reviewed by the ACOEM Committee on Policy, Procedures, and Public Positions, and approved by the ACOEM Board of Directors. ACOEM requires all substantive contributors to its documents to disclose any potential competing interests, which are carefully considered. ACOEM emphasizes that the judgments expressed herein represent the best available evidence at the time of publication and shall be considered the position of ACOEM and not the individual opinions of contributing authors"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"American College of Occupational and Environmental Medicine, Elk Grove, Illinois","institution_ids":[]},{"raw_affiliation_string":"The authors declare no conflicts of interest","institution_ids":[]},{"raw_affiliation_string":"This position paper was developed by the ACOEM Ad Hoc Committee on Patient Satisfaction Surveys, reviewed by the ACOEM Committee on Policy, Procedures, and Public Positions, and approved by the ACOEM Board of Directors. ACOEM requires all substantive contributors to its documents to disclose any potential competing interests, which are carefully considered. ACOEM emphasizes that the judgments expressed herein represent the best available evidence at the time of publication and shall be considered the position of ACOEM and not the individual opinions of contributing authors","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5040660658","display_name":"Philip Adamo","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Philip Adamo","raw_affiliation_strings":["American College of Occupational and Environmental Medicine, Elk Grove, Illinois","Marianne Dreger, MA, ACOEM, 25 Northwest Point Blvd, Suite 700, Elk Grove Village, IL 60007 ([email\u00a0protected])","The authors declare no conflicts of interest","This position paper was developed by the ACOEM Ad Hoc Committee on Patient Satisfaction Surveys, reviewed by the ACOEM Committee on Policy, Procedures, and Public Positions, and approved by the ACOEM Board of Directors. ACOEM requires all substantive contributors to its documents to disclose any potential competing interests, which are carefully considered. ACOEM emphasizes that the judgments expressed herein represent the best available evidence at the time of publication and shall be considered the position of ACOEM and not the individual opinions of contributing authors"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"American College of Occupational and Environmental Medicine, Elk Grove, Illinois","institution_ids":[]},{"raw_affiliation_string":"Marianne Dreger, MA, ACOEM, 25 Northwest Point Blvd, Suite 700, Elk Grove Village, IL 60007 ([email\u00a0protected])","institution_ids":[]},{"raw_affiliation_string":"The authors declare no conflicts of interest","institution_ids":[]},{"raw_affiliation_string":"This position paper was developed by the ACOEM Ad Hoc Committee on Patient Satisfaction Surveys, reviewed by the ACOEM Committee on Policy, Procedures, and Public Positions, and approved by the ACOEM Board of Directors. ACOEM requires all substantive contributors to its documents to disclose any potential competing interests, which are carefully considered. ACOEM emphasizes that the judgments expressed herein represent the best available evidence at the time of publication and shall be considered the position of ACOEM and not the individual opinions of contributing authors","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5031585867","display_name":"Marianne Cloeren","orcid":"https://orcid.org/0000-0003-3805-6504","observed_orcids":["https://orcid.org/0000-0003-3805-6504"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Marianne Cloeren","raw_affiliation_strings":["American College of Occupational and Environmental Medicine, Elk Grove, Illinois","Marianne Dreger, MA, ACOEM, 25 Northwest Point Blvd, Suite 700, Elk Grove Village, IL 60007 ([email\u00a0protected])","The authors declare no conflicts of interest","This position paper was developed by the ACOEM Ad Hoc Committee on Patient Satisfaction Surveys, reviewed by the ACOEM Committee on Policy, Procedures, and Public Positions, and approved by the ACOEM Board of Directors. ACOEM requires all substantive contributors to its documents to disclose any potential competing interests, which are carefully considered. ACOEM emphasizes that the judgments expressed herein represent the best available evidence at the time of publication and shall be considered the position of ACOEM and not the individual opinions of contributing authors"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"American College of Occupational and Environmental Medicine, Elk Grove, Illinois","institution_ids":[]},{"raw_affiliation_string":"Marianne Dreger, MA, ACOEM, 25 Northwest Point Blvd, Suite 700, Elk Grove Village, IL 60007 ([email\u00a0protected])","institution_ids":[]},{"raw_affiliation_string":"The authors declare no conflicts of interest","institution_ids":[]},{"raw_affiliation_string":"This position paper was developed by the ACOEM Ad Hoc Committee on Patient Satisfaction Surveys, reviewed by the ACOEM Committee on Policy, Procedures, and Public Positions, and approved by the ACOEM Board of Directors. ACOEM requires all substantive contributors to its documents to disclose any potential competing interests, which are carefully considered. ACOEM emphasizes that the judgments expressed herein represent the best available evidence at the time of publication and shall be considered the position of ACOEM and not the individual opinions of contributing authors","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5073028184","display_name":"Kurt T. Hegmann","orcid":"https://orcid.org/0000-0002-0743-1888","observed_orcids":["https://orcid.org/0000-0002-0743-1888"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Kurt T. Hegmann","raw_affiliation_strings":["American College of Occupational and Environmental Medicine, Elk Grove, Illinois","Marianne Dreger, MA, ACOEM, 25 Northwest Point Blvd, Suite 700, Elk Grove Village, IL 60007 ([email\u00a0protected])","The authors declare no conflicts of interest","This position paper was developed by the ACOEM Ad Hoc Committee on Patient Satisfaction Surveys, reviewed by the ACOEM Committee on Policy, Procedures, and Public Positions, and approved by the ACOEM Board of Directors. ACOEM requires all substantive contributors to its documents to disclose any potential competing interests, which are carefully considered. ACOEM emphasizes that the judgments expressed herein represent the best available evidence at the time of publication and shall be considered the position of ACOEM and not the individual opinions of contributing authors"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"American College of Occupational and Environmental Medicine, Elk Grove, Illinois","institution_ids":[]},{"raw_affiliation_string":"Marianne Dreger, MA, ACOEM, 25 Northwest Point Blvd, Suite 700, Elk Grove Village, IL 60007 ([email\u00a0protected])","institution_ids":[]},{"raw_affiliation_string":"The authors declare no conflicts of interest","institution_ids":[]},{"raw_affiliation_string":"This position paper was developed by the ACOEM Ad Hoc Committee on Patient Satisfaction Surveys, reviewed by the ACOEM Committee on Policy, Procedures, and Public Positions, and approved by the ACOEM Board of Directors. ACOEM requires all substantive contributors to its documents to disclose any potential competing interests, which are carefully considered. ACOEM emphasizes that the judgments expressed herein represent the best available evidence at the time of publication and shall be considered the position of ACOEM and not the individual opinions of contributing authors","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5108655688","display_name":"Douglas W. Martin","orcid":"https://orcid.org/0009-0004-4148-0722","observed_orcids":["https://orcid.org/0009-0004-4148-0722"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Douglas W. Martin","raw_affiliation_strings":["American College of Occupational and Environmental Medicine, Elk Grove, Illinois","Marianne Dreger, MA, ACOEM, 25 Northwest Point Blvd, Suite 700, Elk Grove Village, IL 60007 ([email\u00a0protected])","The authors declare no conflicts of interest","This position paper was developed by the ACOEM Ad Hoc Committee on Patient Satisfaction Surveys, reviewed by the ACOEM Committee on Policy, Procedures, and Public Positions, and approved by the ACOEM Board of Directors. ACOEM requires all substantive contributors to its documents to disclose any potential competing interests, which are carefully considered. ACOEM emphasizes that the judgments expressed herein represent the best available evidence at the time of publication and shall be considered the position of ACOEM and not the individual opinions of contributing authors"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"American College of Occupational and Environmental Medicine, Elk Grove, Illinois","institution_ids":[]},{"raw_affiliation_string":"Marianne Dreger, MA, ACOEM, 25 Northwest Point Blvd, Suite 700, Elk Grove Village, IL 60007 ([email\u00a0protected])","institution_ids":[]},{"raw_affiliation_string":"The authors declare no conflicts of interest","institution_ids":[]},{"raw_affiliation_string":"This position paper was developed by the ACOEM Ad Hoc Committee on Patient Satisfaction Surveys, reviewed by the ACOEM Committee on Policy, Procedures, and Public Positions, and approved by the ACOEM Board of Directors. ACOEM requires all substantive contributors to its documents to disclose any potential competing interests, which are carefully considered. ACOEM emphasizes that the judgments expressed herein represent the best available evidence at the time of publication and shall be considered the position of ACOEM and not the individual opinions of contributing authors","institution_ids":[]}]},{"author_position":"middle","author":{"id":null,"display_name":"Michael J. Levine","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Michael J. Levine","raw_affiliation_strings":["American College of Occupational and Environmental Medicine, Elk Grove, Illinois","Marianne Dreger, MA, ACOEM, 25 Northwest Point Blvd, Suite 700, Elk Grove Village, IL 60007 ([email\u00a0protected])","The authors declare no conflicts of interest","This position paper was developed by the ACOEM Ad Hoc Committee on Patient Satisfaction Surveys, reviewed by the ACOEM Committee on Policy, Procedures, and Public Positions, and approved by the ACOEM Board of Directors. ACOEM requires all substantive contributors to its documents to disclose any potential competing interests, which are carefully considered. ACOEM emphasizes that the judgments expressed herein represent the best available evidence at the time of publication and shall be considered the position of ACOEM and not the individual opinions of contributing authors"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"American College of Occupational and Environmental Medicine, Elk Grove, Illinois","institution_ids":[]},{"raw_affiliation_string":"Marianne Dreger, MA, ACOEM, 25 Northwest Point Blvd, Suite 700, Elk Grove Village, IL 60007 ([email\u00a0protected])","institution_ids":[]},{"raw_affiliation_string":"The authors declare no conflicts of interest","institution_ids":[]},{"raw_affiliation_string":"This position paper was developed by the ACOEM Ad Hoc Committee on Patient Satisfaction Surveys, reviewed by the ACOEM Committee on Policy, Procedures, and Public Positions, and approved by the ACOEM Board of Directors. ACOEM requires all substantive contributors to its documents to disclose any potential competing interests, which are carefully considered. ACOEM emphasizes that the judgments expressed herein represent the best available evidence at the time of publication and shall be considered the position of ACOEM and not the individual opinions of contributing authors","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5076163537","display_name":"Shawn M. Olson","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Shawn M. 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ACOEM emphasizes that the judgments expressed herein represent the best available evidence at the time of publication and shall be considered the position of ACOEM and not the individual opinions of contributing authors"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"American College of Occupational and Environmental Medicine, Elk Grove, Illinois","institution_ids":[]},{"raw_affiliation_string":"Marianne Dreger, MA, ACOEM, 25 Northwest Point Blvd, Suite 700, Elk Grove Village, IL 60007 ([email\u00a0protected])","institution_ids":[]},{"raw_affiliation_string":"The authors declare no conflicts of interest","institution_ids":[]},{"raw_affiliation_string":"This position paper was developed by the ACOEM Ad Hoc Committee on Patient Satisfaction Surveys, reviewed by the ACOEM Committee on Policy, Procedures, and Public Positions, and approved by the ACOEM Board of Directors. ACOEM requires all substantive contributors to its documents to disclose any potential competing interests, which are carefully considered. ACOEM emphasizes that the judgments expressed herein represent the best available evidence at the time of publication and shall be considered the position of ACOEM and not the individual opinions of contributing authors","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5067596835","display_name":"Glenn Pransky","orcid":"https://orcid.org/0000-0002-4585-3723","observed_orcids":["https://orcid.org/0000-0002-4585-3723"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Glenn S. Pransky","raw_affiliation_strings":["American College of Occupational and Environmental Medicine, Elk Grove, Illinois","Marianne Dreger, MA, ACOEM, 25 Northwest Point Blvd, Suite 700, Elk Grove Village, IL 60007 ([email\u00a0protected])","The authors declare no conflicts of interest","This position paper was developed by the ACOEM Ad Hoc Committee on Patient Satisfaction Surveys, reviewed by the ACOEM Committee on Policy, Procedures, and Public Positions, and approved by the ACOEM Board of Directors. ACOEM requires all substantive contributors to its documents to disclose any potential competing interests, which are carefully considered. ACOEM emphasizes that the judgments expressed herein represent the best available evidence at the time of publication and shall be considered the position of ACOEM and not the individual opinions of contributing authors"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"American College of Occupational and Environmental Medicine, Elk Grove, Illinois","institution_ids":[]},{"raw_affiliation_string":"Marianne Dreger, MA, ACOEM, 25 Northwest Point Blvd, Suite 700, Elk Grove Village, IL 60007 ([email\u00a0protected])","institution_ids":[]},{"raw_affiliation_string":"The authors declare no conflicts of interest","institution_ids":[]},{"raw_affiliation_string":"This position paper was developed by the ACOEM Ad Hoc Committee on Patient Satisfaction Surveys, reviewed by the ACOEM Committee on Policy, Procedures, and Public Positions, and approved by the ACOEM Board of Directors. ACOEM requires all substantive contributors to its documents to disclose any potential competing interests, which are carefully considered. ACOEM emphasizes that the judgments expressed herein represent the best available evidence at the time of publication and shall be considered the position of ACOEM and not the individual opinions of contributing authors","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5006917296","display_name":"James A. Tacci","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"James A. Tacci","raw_affiliation_strings":["American College of Occupational and Environmental Medicine, Elk Grove, Illinois","Marianne Dreger, MA, ACOEM, 25 Northwest Point Blvd, Suite 700, Elk Grove Village, IL 60007 ([email\u00a0protected])","The authors declare no conflicts of interest","This position paper was developed by the ACOEM Ad Hoc Committee on Patient Satisfaction Surveys, reviewed by the ACOEM Committee on Policy, Procedures, and Public Positions, and approved by the ACOEM Board of Directors. ACOEM requires all substantive contributors to its documents to disclose any potential competing interests, which are carefully considered. ACOEM emphasizes that the judgments expressed herein represent the best available evidence at the time of publication and shall be considered the position of ACOEM and not the individual opinions of contributing authors"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"American College of Occupational and Environmental Medicine, Elk Grove, Illinois","institution_ids":[]},{"raw_affiliation_string":"Marianne Dreger, MA, ACOEM, 25 Northwest Point Blvd, Suite 700, Elk Grove Village, IL 60007 ([email\u00a0protected])","institution_ids":[]},{"raw_affiliation_string":"The authors declare no conflicts of interest","institution_ids":[]},{"raw_affiliation_string":"This position paper was developed by the ACOEM Ad Hoc Committee on Patient Satisfaction Surveys, reviewed by the ACOEM Committee on Policy, Procedures, and Public Positions, and approved by the ACOEM Board of Directors. ACOEM requires all substantive contributors to its documents to disclose any potential competing interests, which are carefully considered. ACOEM emphasizes that the judgments expressed herein represent the best available evidence at the time of publication and shall be considered the position of ACOEM and not the individual opinions of contributing authors","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5059314361","display_name":"Matthew S. 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ACOEM emphasizes that the judgments expressed herein represent the best available evidence at the time of publication and shall be considered the position of ACOEM and not the individual opinions of contributing authors"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"American College of Occupational and Environmental Medicine, Elk Grove, Illinois","institution_ids":[]},{"raw_affiliation_string":"Marianne Dreger, MA, ACOEM, 25 Northwest Point Blvd, Suite 700, Elk Grove Village, IL 60007 ([email\u00a0protected])","institution_ids":[]},{"raw_affiliation_string":"The authors declare no conflicts of interest","institution_ids":[]},{"raw_affiliation_string":"This position paper was developed by the ACOEM Ad Hoc Committee on Patient Satisfaction Surveys, reviewed by the ACOEM Committee on Policy, Procedures, and Public Positions, and approved by the ACOEM Board of Directors. 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ACOEM emphasizes that the judgments expressed herein represent the best available evidence at the time of publication and shall be considered the position of ACOEM and not the individual opinions of contributing authors","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.8672,"has_fulltext":false,"cited_by_count":5,"citation_normalized_percentile":{"value":0.75033643,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":95},"biblio":{"volume":"60","issue":"5","first_page":"e227","last_page":"e231"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11722","display_name":"Patient Satisfaction in Healthcare","score":0.9970999956130981,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health 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