{"id":"https://openalex.org/W2788149010","doi":"https://doi.org/10.1108/ijcthr-07-2017-0082","title":"The role of aesthetic experiential qualities for tourist satisfaction and loyalty","display_name":"The role of aesthetic experiential qualities for tourist satisfaction and loyalty","publication_year":2018,"publication_date":"2018-02-21","ids":{"openalex":"https://openalex.org/W2788149010","doi":"https://doi.org/10.1108/ijcthr-07-2017-0082","mag":"2788149010"},"language":"en","primary_location":{"id":"doi:10.1108/ijcthr-07-2017-0082","doi":"https://doi.org/10.1108/ijcthr-07-2017-0082","is_oa":false,"landing_page_url":"https://doi.org/10.1108/ijcthr-07-2017-0082","pdf_url":null,"source":{"id":"https://openalex.org/S115874391","display_name":"International Journal of Culture Tourism and Hospitality Research","issn_l":"1750-6182","issn":["1750-6182","1750-6190"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core","poland-40","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Culture, Tourism and Hospitality Research","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5070515472","display_name":"Monica Adele Breiby","orcid":"https://orcid.org/0000-0002-0132-4141","observed_orcids":["https://orcid.org/0000-0002-0132-4141"]},"institutions":[{"id":"https://openalex.org/I4210116649","display_name":"University of Inland Norway","ror":"https://ror.org/02dx4dc92","country_code":"NO","type":"education","lineage":["https://openalex.org/I4210116649"]}],"countries":["NO"],"is_corresponding":false,"raw_author_name":"Monica Adele Breiby","raw_affiliation_strings":["Inland Norway University of Applied Sciences, Elverum, Norway"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Inland Norway University of Applied Sciences, Elverum, Norway","institution_ids":["https://openalex.org/I4210116649"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5108127632","display_name":"Terje Sl\u00e5tten","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4210116649","display_name":"University of Inland Norway","ror":"https://ror.org/02dx4dc92","country_code":"NO","type":"education","lineage":["https://openalex.org/I4210116649"]}],"countries":["NO"],"is_corresponding":false,"raw_author_name":"Terje Sl\u00e5tten","raw_affiliation_strings":["Department of Economics and Organizational Sciences, Inland Norway University of Applied Sciences, Lillehammer, Norway"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Economics and Organizational Sciences, Inland Norway University of Applied Sciences, Lillehammer, Norway","institution_ids":["https://openalex.org/I4210116649"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I4210116649"],"apc_list":null,"apc_paid":null,"fwci":12.4251,"has_fulltext":false,"cited_by_count":106,"citation_normalized_percentile":{"value":0.98169575,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":97,"max":100},"biblio":{"volume":"12","issue":"1","first_page":"1","last_page":"14"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10055","display_name":"Diverse Aspects of Tourism Research","score":0.9829000234603882,"subfield":{"id":"https://openalex.org/subfields/1409","display_name":"Tourism, Leisure and Hospitality Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10055","display_name":"Diverse Aspects of Tourism Research","score":0.9829000234603882,"subfield":{"id":"https://openalex.org/subfields/1409","display_name":"Tourism, Leisure and Hospitality Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11793","display_name":"Recreation, Leisure, Wilderness Management","score":0.0071000000461936,"subfield":{"id":"https://openalex.org/subfields/1409","display_name":"Tourism, Leisure and Hospitality Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.0031999999191612005,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/tourist-satisfaction","display_name":"tourist satisfaction","score":0.9959999918937683},{"id":"https://openalex.org/keywords/tourist-loyalty","display_name":"tourist loyalty","score":0.9980000257492065},{"id":"https://openalex.org/keywords/revisit-intention","display_name":"revisit intention","score":0.7160000205039978},{"id":"https://openalex.org/keywords/intention-to-recommend","display_name":"recommendation intention","score":0.7929999828338623},{"id":"https://openalex.org/keywords/nature-tourism","display_name":"nature-based tourism","score":0.7239999771118164},{"id":"https://openalex.org/keywords/tourist-routes","display_name":"tourism routes","score":0.5809999704360962},{"id":"https://openalex.org/keywords/scenery","display_name":"scenery","score":0.8080000281333923},{"id":"https://openalex.org/keywords/cleanliness","display_name":"cleanliness","score":0.8769999742507935},{"id":"https://openalex.org/keywords/harmony","display_name":"harmony","score":0.7519999742507935},{"id":"https://openalex.org/keywords/art-and-architecture","display_name":"art and architecture","score":0.9319999814033508},{"id":"https://openalex.org/keywords/genuineness","display_name":"genuineness","score":0.9319999814033508},{"id":"https://openalex.org/keywords/destination-competitiveness","display_name":"destination competitiveness","score":0.796999990940094},{"id":"https://openalex.org/keywords/tourism-promotion","display_name":"tourism promotion","score":0.6200000047683716}],"concepts":[{"id":"https://openalex.org/C37228920","wikidata":"https://www.wikidata.org/wiki/Q1307600","display_name":"Experiential learning","level":2,"score":0.8390530943870544},{"id":"https://openalex.org/C18918823","wikidata":"https://www.wikidata.org/wiki/Q49389","display_name":"Tourism","level":2,"score":0.8323878645896912},{"id":"https://openalex.org/C2776967331","wikidata":"https://www.wikidata.org/wiki/Q1132131","display_name":"Loyalty","level":2,"score":0.7173551917076111},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.6288780570030212},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.6199378371238708},{"id":"https://openalex.org/C2776453491","wikidata":"https://www.wikidata.org/wiki/Q5659234","display_name":"Harmony (color)","level":2,"score":0.5182256698608398},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.5080270767211914},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.4528244435787201},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.44346320629119873},{"id":"https://openalex.org/C120936955","wikidata":"https://www.wikidata.org/wiki/Q2155640","display_name":"Empirical research","level":2,"score":0.41457268595695496},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.36724036931991577},{"id":"https://openalex.org/C107038049","wikidata":"https://www.wikidata.org/wiki/Q35986","display_name":"Aesthetics","level":1,"score":0.3324422240257263},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.13082167506217957},{"id":"https://openalex.org/C205649164","wikidata":"https://www.wikidata.org/wiki/Q1071","display_name":"Geography","level":0,"score":0.1307239830493927},{"id":"https://openalex.org/C142362112","wikidata":"https://www.wikidata.org/wiki/Q735","display_name":"Art","level":0,"score":0.08417430520057678},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C166957645","wikidata":"https://www.wikidata.org/wiki/Q23498","display_name":"Archaeology","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C145420912","wikidata":"https://www.wikidata.org/wiki/Q853077","display_name":"Mathematics education","level":1,"score":0.0},{"id":"https://openalex.org/C153349607","wikidata":"https://www.wikidata.org/wiki/Q36649","display_name":"Visual arts","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/ijcthr-07-2017-0082","doi":"https://doi.org/10.1108/ijcthr-07-2017-0082","is_oa":false,"landing_page_url":"https://doi.org/10.1108/ijcthr-07-2017-0082","pdf_url":null,"source":{"id":"https://openalex.org/S115874391","display_name":"International Journal of Culture Tourism and Hospitality Research","issn_l":"1750-6182","issn":["1750-6182","1750-6190"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core","poland-40","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Culture, Tourism and Hospitality Research","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":51,"referenced_works":["https://openalex.org/W101725400","https://openalex.org/W1527461866","https://openalex.org/W1563572402","https://openalex.org/W1577939261","https://openalex.org/W1593266787","https://openalex.org/W1604909128","https://openalex.org/W1912805050","https://openalex.org/W1964115545","https://openalex.org/W1965108500","https://openalex.org/W1974169035","https://openalex.org/W1975858901","https://openalex.org/W1983538733","https://openalex.org/W2005161784","https://openalex.org/W2015333993","https://openalex.org/W2017708394","https://openalex.org/W2018496829","https://openalex.org/W2018502304","https://openalex.org/W2018657152","https://openalex.org/W2020027256","https://openalex.org/W2026368098","https://openalex.org/W2027448210","https://openalex.org/W2030931215","https://openalex.org/W2038734239","https://openalex.org/W2039022247","https://openalex.org/W2039910164","https://openalex.org/W2043562608","https://openalex.org/W2044352597","https://openalex.org/W2047510877","https://openalex.org/W2049709369","https://openalex.org/W2055597767","https://openalex.org/W2058102133","https://openalex.org/W2078652486","https://openalex.org/W2081621558","https://openalex.org/W2100554038","https://openalex.org/W2123136637","https://openalex.org/W2125445625","https://openalex.org/W2131113076","https://openalex.org/W2138950632","https://openalex.org/W2153383537","https://openalex.org/W2158990337","https://openalex.org/W2159501126","https://openalex.org/W2163944013","https://openalex.org/W2165453435","https://openalex.org/W2175227141","https://openalex.org/W2255831108","https://openalex.org/W2301406577","https://openalex.org/W2588050207","https://openalex.org/W2597089315","https://openalex.org/W2615628151","https://openalex.org/W2617431360","https://openalex.org/W4394705522"],"related_works":["https://openalex.org/W2165453435","https://openalex.org/W4409393027","https://openalex.org/W3014933435","https://openalex.org/W2586357137","https://openalex.org/W4388984029","https://openalex.org/W3111771559","https://openalex.org/W200599391","https://openalex.org/W2402818809","https://openalex.org/W2023024653","https://openalex.org/W4403935799"],"abstract_inverted_index":{"Purpose":[0],"The":[1,58,173],"aim":[2],"of":[3,11,22,43,94,178,187,203,275],"this":[4,38,270],"study":[5,159,271],"is":[6,160],"to":[7,75,97,100,105,107,113,139,162,194,216,239,256,259],"examine":[8],"the":[9,41,62,80,102,119,122,141,179,185,195,204,224,257,273,276],"role":[10,42,186],"aesthetic":[12,45,64,128,164,209,236,262,277],"experiential":[13,46,65,165,210,237,263,278],"qualities":[14,47,166,211,238,264,279],"for":[15,37,181,280],"tourist":[16,27,76,81,84,103,110,116,143,154,171,241,281],"overall":[17,77,85],"satisfaction":[18,78,86,242,282],"and":[19,55,69,112,131,145,221,231,243,245,251,283],"three":[20,63,92],"types":[21,93],"loyalty.":[23,155],"Design/methodology/approach":[24],"A":[25],"national":[26],"route":[28],"in":[29,118,167,189,198,265,285],"Norway":[30],"was":[31],"chosen":[32],"as":[33],"an":[34,286],"empirical":[35],"context":[36],"study.":[39],"Totally,":[40],"five":[44,163],"were":[48,71],"examined,":[49],"namely,":[50],"scenery,":[51,67],"cleanliness":[52,130],"harmony,":[53],"art/architecture":[54],"genuineness.":[56],"Findings":[57],"findings":[59,123],"reveal":[60,124],"that":[61,125],"qualities,":[66,129],"harmony":[68],"genuineness,":[70,132],"all":[72],"positively":[73],"related":[74],"with":[79],"road.":[82],"Moreover,":[83],"had":[87,133],"a":[88,134,148,168,214,217,248,266],"direct":[89,135],"influence":[90],"on":[91,137,184,235,261],"loyalty,":[95,244],"referring":[96],"tourists\u2019":[98],"intentions":[99],"recommend":[101],"road":[104,111],"other,":[106],"revisit":[108,140],"same":[109,142],"visit":[114],"similar":[115],"roads":[117],"future.":[120],"However,":[121],"only":[126],"two":[127],"effect":[136],"intention":[138],"road,":[144],"thus":[146,222],"indicates":[147],"more":[149],"complex":[150],"explanatory":[151],"pattern":[152],"concerning":[153],"Research":[156],"limitations/implications":[157],"This":[158],"limited":[161],"specific":[169],"nature-based":[170,199,218,267],"context.":[172],"results":[174],"open":[175],"up":[176],"some":[177],"areas":[180],"future":[182],"research":[183],"aesthetics":[188],"man-made":[190],"environments":[191],"(in":[192],"addition":[193],"natural":[196],"environment)":[197],"tourism.":[200],"When":[201],"most":[202],"other":[205],"variables":[206],"are":[207],"similar,":[208],"may":[212],"make":[213],"difference":[215],"product\u2019s":[219],"performance,":[220],"provide":[223],"competitive":[225],"edge.":[226],"Practical":[227],"implications":[228],"Destination":[229],"managers":[230],"marketers":[232],"should":[233],"focus":[234,260],"increase":[240],"thereby":[246],"strengthen":[247],"destination":[249,288],"competitiveness":[250],"value":[252],"creation.":[253],"Originality/value":[254],"Responding":[255],"need":[258],"tourism":[268],"context,":[269],"measures":[272],"effects":[274],"loyalty":[284],"original":[287],"setting.":[289]},"counts_by_year":[{"year":2026,"cited_by_count":12},{"year":2025,"cited_by_count":28},{"year":2024,"cited_by_count":14},{"year":2023,"cited_by_count":12},{"year":2022,"cited_by_count":18},{"year":2021,"cited_by_count":11},{"year":2020,"cited_by_count":7},{"year":2019,"cited_by_count":4}],"updated_date":"2026-11-10T11:39:43.021295","created_date":"2018-03-06T00:00:00"}