{"id":"https://openalex.org/W2785451625","doi":"https://doi.org/10.1108/ijbm-03-2017-0044","title":"Consumers\u2019 acceptance and use of plastic money in Harare, Zimbabwe","display_name":"Consumers\u2019 acceptance and use of plastic money in Harare, Zimbabwe","publication_year":2018,"publication_date":"2018-02-06","ids":{"openalex":"https://openalex.org/W2785451625","doi":"https://doi.org/10.1108/ijbm-03-2017-0044","mag":"2785451625"},"language":"en","primary_location":{"id":"doi:10.1108/ijbm-03-2017-0044","doi":"https://doi.org/10.1108/ijbm-03-2017-0044","is_oa":false,"landing_page_url":"https://doi.org/10.1108/ijbm-03-2017-0044","pdf_url":null,"source":{"id":"https://openalex.org/S170810187","display_name":"International Journal of Bank Marketing","issn_l":"0265-2323","issn":["0265-2323","1758-5937"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","fnege-4","jufo-1","norway-1","poland-100","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Bank Marketing","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5060213963","display_name":"Charles Makanyeza","orcid":"https://orcid.org/0000-0003-1020-7665","observed_orcids":["https://orcid.org/0000-0003-1020-7665"]},"institutions":[{"id":"https://openalex.org/I121645547","display_name":"Chinhoyi University of Technology","ror":"https://ror.org/005f4y685","country_code":"ZW","type":"education","lineage":["https://openalex.org/I121645547"]}],"countries":["ZW"],"is_corresponding":false,"raw_author_name":"Charles Makanyeza","raw_affiliation_strings":["Chinhoyi University of Technology, Chinhoyi, Zimbabwe"],"raw_orcid":"https://orcid.org/0000-0003-1020-7665","affiliations":[{"raw_affiliation_string":"Chinhoyi University of Technology, Chinhoyi, Zimbabwe","institution_ids":["https://openalex.org/I121645547"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5002955795","display_name":"Simolini Mutambayashata","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Simolini Mutambayashata","raw_affiliation_strings":["ZESA Enterprises, Harare, Zimbabwe"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"ZESA Enterprises, Harare, Zimbabwe","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":4.238,"has_fulltext":false,"cited_by_count":79,"citation_normalized_percentile":{"value":0.93725812,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":91,"max":100},"biblio":{"volume":"36","issue":"2","first_page":"379","last_page":"392"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14416","display_name":"Health, Technology, Consumer Behavior","score":0.00019999999494757503,"subfield":{"id":"https://openalex.org/subfields/3605","display_name":"Health Information Management"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T14244","display_name":"Consumer Behavior and Marketing Influence","score":9.999999747378752e-05,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/plastic-money","display_name":"plastic money","score":0.9879999756813049},{"id":"https://openalex.org/keywords/smart-cards","display_name":"smart cards","score":0.515999972820282},{"id":"https://openalex.org/keywords/consumer-acceptance","display_name":"consumer acceptance","score":0.4659999907016754},{"id":"https://openalex.org/keywords/technology-acceptance","display_name":"technology acceptance","score":0.7689999938011169},{"id":"https://openalex.org/keywords/utaut","display_name":"UTAUT","score":0.7120000123977661},{"id":"https://openalex.org/keywords/behavioral-intention","display_name":"behavioral intention","score":0.8149999976158142},{"id":"https://openalex.org/keywords/performance-expectancy","display_name":"performance expectancy","score":0.8960000276565552},{"id":"https://openalex.org/keywords/effort-expectancy","display_name":"effort expectancy","score":0.9980000257492065},{"id":"https://openalex.org/keywords/hedonic-motivation","display_name":"hedonic motivation","score":0.9800000190734863},{"id":"https://openalex.org/keywords/habit","display_name":"habit","score":0.9679999947547913},{"id":"https://openalex.org/keywords/developing-countries","display_name":"developing countries","score":0.5270000100135803},{"id":"https://openalex.org/keywords/zimbabwe","display_name":"Zimbabwe","score":0.6629999876022339},{"id":"https://openalex.org/keywords/harare","display_name":"Harare","score":0.734000027179718},{"id":"https://openalex.org/keywords/fintech-adoption","display_name":"fintech adoption","score":0.4350000023841858}],"concepts":[{"id":"https://openalex.org/C188353592","wikidata":"https://www.wikidata.org/wiki/Q450586","display_name":"Expectancy theory","level":2,"score":0.8725511431694031},{"id":"https://openalex.org/C2780346085","wikidata":"https://www.wikidata.org/wiki/Q7884986","display_name":"Unified theory of acceptance and use of technology","level":3,"score":0.6637459993362427},{"id":"https://openalex.org/C44670240","wikidata":"https://www.wikidata.org/wiki/Q1299714","display_name":"Habit","level":2,"score":0.6046738624572754},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.5959404110908508},{"id":"https://openalex.org/C83864248","wikidata":"https://www.wikidata.org/wiki/Q177323","display_name":"Developing country","level":2,"score":0.5800043344497681},{"id":"https://openalex.org/C182306322","wikidata":"https://www.wikidata.org/wiki/Q1779371","display_name":"Order (exchange)","level":2,"score":0.5561474561691284},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.543757975101471},{"id":"https://openalex.org/C198531522","wikidata":"https://www.wikidata.org/wiki/Q485146","display_name":"Sample (material)","level":2,"score":0.5430516600608826},{"id":"https://openalex.org/C133925201","wikidata":"https://www.wikidata.org/wiki/Q188419","display_name":"Life expectancy","level":3,"score":0.5065559148788452},{"id":"https://openalex.org/C23213687","wikidata":"https://www.wikidata.org/wiki/Q301468","display_name":"Consumer behaviour","level":2,"score":0.4386623799800873},{"id":"https://openalex.org/C71104824","wikidata":"https://www.wikidata.org/wiki/Q1476639","display_name":"Structural equation modeling","level":2,"score":0.4354046881198883},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.37506961822509766},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.31580811738967896},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.27365630865097046},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.1501268744468689},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.10498636960983276},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.08706575632095337},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.08151587843894958},{"id":"https://openalex.org/C185592680","wikidata":"https://www.wikidata.org/wiki/Q2329","display_name":"Chemistry","level":0,"score":0.0},{"id":"https://openalex.org/C149923435","wikidata":"https://www.wikidata.org/wiki/Q37732","display_name":"Demography","level":1,"score":0.0},{"id":"https://openalex.org/C43617362","wikidata":"https://www.wikidata.org/wiki/Q170050","display_name":"Chromatography","level":1,"score":0.0},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.0},{"id":"https://openalex.org/C2908647359","wikidata":"https://www.wikidata.org/wiki/Q2625603","display_name":"Population","level":2,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C11012388","wikidata":"https://www.wikidata.org/wiki/Q170658","display_name":"Creativity","level":2,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/ijbm-03-2017-0044","doi":"https://doi.org/10.1108/ijbm-03-2017-0044","is_oa":false,"landing_page_url":"https://doi.org/10.1108/ijbm-03-2017-0044","pdf_url":null,"source":{"id":"https://openalex.org/S170810187","display_name":"International Journal of Bank Marketing","issn_l":"0265-2323","issn":["0265-2323","1758-5937"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","fnege-4","jufo-1","norway-1","poland-100","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Bank Marketing","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/12","display_name":"Responsible consumption and production","score":0.7811999917030334}],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":41,"referenced_works":["https://openalex.org/W62824994","https://openalex.org/W1499782738","https://openalex.org/W1560371066","https://openalex.org/W1791587663","https://openalex.org/W1975224424","https://openalex.org/W1977501590","https://openalex.org/W1989195020","https://openalex.org/W1989528006","https://openalex.org/W1990290172","https://openalex.org/W2001298008","https://openalex.org/W2006912789","https://openalex.org/W2015394557","https://openalex.org/W2015624516","https://openalex.org/W2025055001","https://openalex.org/W2031071309","https://openalex.org/W2036056954","https://openalex.org/W2038001094","https://openalex.org/W2088504266","https://openalex.org/W2100379340","https://openalex.org/W2101042707","https://openalex.org/W2104098571","https://openalex.org/W2110361771","https://openalex.org/W2120931187","https://openalex.org/W2126442156","https://openalex.org/W2139794205","https://openalex.org/W2145510968","https://openalex.org/W2168808298","https://openalex.org/W2170017523","https://openalex.org/W2181537885","https://openalex.org/W2184264031","https://openalex.org/W2271987746","https://openalex.org/W2324880225","https://openalex.org/W2342619699","https://openalex.org/W2398373886","https://openalex.org/W2410532214","https://openalex.org/W2486384350","https://openalex.org/W2550495751","https://openalex.org/W3125976894","https://openalex.org/W4235678817","https://openalex.org/W4243667233","https://openalex.org/W6977215317"],"related_works":["https://openalex.org/W4405138491","https://openalex.org/W7218128853","https://openalex.org/W2803117829","https://openalex.org/W2054530174","https://openalex.org/W4406900430","https://openalex.org/W2184264031","https://openalex.org/W4385967040","https://openalex.org/W2945807531","https://openalex.org/W2621533574","https://openalex.org/W2339746103"],"abstract_inverted_index":{"Purpose":[0],"The":[1,200,248],"purpose":[2],"of":[3,11,15,25,34,45,54,143,175,192,195,224,233,259],"this":[4,146,166,176,260],"paper":[5],"is":[6,139],"to":[7,18,60,68,78,99,121,162,186,204,208,220,256],"apply":[8],"unified":[9],"theory":[10],"acceptance":[12,22],"and":[13,23,92,107,150,215],"use":[14,24,130],"technology":[16],"2":[17],"determine":[19],"factors":[20],"influencing":[21],"plastic":[26,101,123,133,196,225,234],"money":[27,235],"in":[28,49,58,145,148,180,184,246],"Zimbabwe.":[29,51,247],"Design/methodology/approach":[30],"Using":[31],"a":[32,62,70,115,188,253],"cross-section":[33],"528":[35],"consumers,":[36],"respondents":[37],"were":[38,66],"randomly":[39],"intercepted":[40],"as":[41,243],"they":[42],"walked":[43],"out":[44],"five":[46],"major":[47],"supermarkets":[48],"Harare,":[50],"Random":[52],"selection":[53],"consumers":[55],"was":[56,76],"done":[57],"order":[59,185],"ensure":[61],"representative":[63],"sample.":[64],"Consumers":[65],"asked":[67],"complete":[69],"structured":[71],"questionnaire.":[72],"Structural":[73],"equation":[74],"modelling":[75],"applied":[77],"test":[79],"research":[80,144],"hypotheses.":[81],"Findings":[82],"Results":[83],"show":[84],"that":[85,172,229],"performance":[86,209],"expectancy,":[87,89,210,212],"effort":[88,211],"hedonic":[90,213],"motivation":[91,214],"habit":[93,216],"all":[94,111],"positively":[95,127],"influenced":[96,128],"behavioural":[97,119],"intention":[98,120,126],"adopt":[100,122],"money.":[102,124,134,197,226],"Social":[103],"influence,":[104],"facilitating":[105],"conditions":[106],"perceived":[108],"financial":[109,250],"cost":[110],"did":[112],"not":[113,237],"have":[114,187],"significant":[116],"effect":[117],"on":[118,132],"Behavioural":[125],"consumers\u2019":[129,193],"behaviour":[131],"Research":[135],"limitations/implications":[136],"This":[137],"study":[138,201],"among":[140],"the":[141,222,231],"pioneers":[142],"field":[147],"Zimbabwe":[149],"other":[151,181],"developing":[152,182],"countries.":[153],"Likewise,":[154],"caution":[155],"must":[156],"be":[157,178],"taken":[158],"when":[159,217],"researchers":[160],"try":[161],"generalise":[163],"findings":[164],"from":[165],"study.":[167],"It":[168],"is,":[169],"therefore,":[170],"recommended":[171],"more":[173,189],"studies":[174,258],"nature":[177],"conducted":[179],"countries":[183],"solid":[190],"understanding":[191],"adoption":[194,223,232],"Practical":[198],"implications":[199],"advises":[202],"banks":[203],"pay":[205],"particular":[206],"attention":[207],"devising":[218],"strategies":[219],"increase":[221],"Originality/value":[227],"Factors":[228],"influence":[230],"are":[236],"widely":[238],"researched":[239],"under":[240],"circumstances":[241],"such":[242],"those":[244],"existing":[245],"Zimbabwean":[249],"sector":[251],"provides":[252],"unique":[254],"environment":[255],"conduct":[257],"nature.":[261]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":10},{"year":2024,"cited_by_count":10},{"year":2023,"cited_by_count":19},{"year":2022,"cited_by_count":15},{"year":2021,"cited_by_count":8},{"year":2020,"cited_by_count":9},{"year":2019,"cited_by_count":5},{"year":2018,"cited_by_count":2}],"updated_date":"2026-11-07T11:25:07.637180","created_date":"2018-02-23T00:00:00"}