{"id":"https://openalex.org/W2765764428","doi":"https://doi.org/10.1108/whatt-09-2017-0047","title":"Are millennials transforming global tourism? Challenges for destinations and companies","display_name":"Are millennials transforming global tourism? Challenges for destinations and companies","publication_year":2017,"publication_date":"2017-10-16","ids":{"openalex":"https://openalex.org/W2765764428","doi":"https://doi.org/10.1108/whatt-09-2017-0047","mag":"2765764428"},"language":"en","primary_location":{"id":"doi:10.1108/whatt-09-2017-0047","doi":"https://doi.org/10.1108/whatt-09-2017-0047","is_oa":false,"landing_page_url":"https://doi.org/10.1108/whatt-09-2017-0047","pdf_url":null,"source":{"id":"https://openalex.org/S204918980","display_name":"Worldwide Hospitality and Tourism Themes","issn_l":"1755-4217","issn":["1755-4217","1755-4225"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-c","anvur-class-a","anvur-scientific","cwts-core","jufo-1","norway-1","poland-20","russia-white-list-2"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Worldwide Hospitality and Tourism Themes","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"http://hdl.handle.net/10400.1/13298","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5061486414","display_name":"C\u00e9lia Veiga","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I71503853","display_name":"University of Algarve","ror":"https://ror.org/014g34x36","country_code":"PT","type":"education","lineage":["https://openalex.org/I71503853"]}],"countries":["PT"],"is_corresponding":false,"raw_author_name":"C\u00e9lia Veiga","raw_affiliation_strings":["School of Management, Hospitality and Tourism, University of Algarve, Faro, Portugal"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Management, Hospitality and Tourism, University of Algarve, Faro, Portugal","institution_ids":["https://openalex.org/I71503853"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5001839177","display_name":"Margarida Cust\u00f3dio Santos","orcid":"https://orcid.org/0000-0003-3383-5699","observed_orcids":["https://orcid.org/0000-0003-3383-5699"]},"institutions":[{"id":"https://openalex.org/I71503853","display_name":"University of Algarve","ror":"https://ror.org/014g34x36","country_code":"PT","type":"education","lineage":["https://openalex.org/I71503853"]}],"countries":["PT"],"is_corresponding":false,"raw_author_name":"Margarida Cust\u00f3dio Santos","raw_affiliation_strings":["School of Management, Hospitality and Tourism, University of Algarve, Faro, Portugal"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Management, Hospitality and Tourism, University of Algarve, Faro, Portugal","institution_ids":["https://openalex.org/I71503853"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5028829483","display_name":"Paulo \u00c1guas","orcid":"https://orcid.org/0000-0002-6046-8540","observed_orcids":["https://orcid.org/0000-0002-6046-8540"]},"institutions":[{"id":"https://openalex.org/I71503853","display_name":"University of Algarve","ror":"https://ror.org/014g34x36","country_code":"PT","type":"education","lineage":["https://openalex.org/I71503853"]}],"countries":["PT"],"is_corresponding":false,"raw_author_name":"Paulo \u00c1guas","raw_affiliation_strings":["School of Management, Hospitality and Tourism, University of Algarve, Faro, Portugal"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Management, Hospitality and Tourism, University of Algarve, Faro, Portugal","institution_ids":["https://openalex.org/I71503853"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5031610023","display_name":"Jos\u00e9 Ant\u00f3nio C. Santos","orcid":"https://orcid.org/0000-0002-2675-3487","observed_orcids":["https://orcid.org/0000-0002-2675-3487"]},"institutions":[{"id":"https://openalex.org/I71503853","display_name":"University of Algarve","ror":"https://ror.org/014g34x36","country_code":"PT","type":"education","lineage":["https://openalex.org/I71503853"]}],"countries":["PT"],"is_corresponding":false,"raw_author_name":"Jos\u00e9 Ant\u00f3nio C. Santos","raw_affiliation_strings":["School of Management, Hospitality and Tourism, University of Algarve, Faro, Portugal"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Management, Hospitality and Tourism, University of Algarve, Faro, Portugal","institution_ids":["https://openalex.org/I71503853"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I71503853"],"apc_list":null,"apc_paid":null,"fwci":23.1036,"has_fulltext":false,"cited_by_count":111,"citation_normalized_percentile":{"value":0.99337281,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":93,"max":100},"biblio":{"volume":"9","issue":"6","first_page":"603","last_page":"616"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10055","display_name":"Diverse Aspects of Tourism Research","score":0.9848999977111816,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10055","display_name":"Diverse Aspects of Tourism Research","score":0.9848999977111816,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13839","display_name":"Tourism, Volunteerism, and Development","score":0.005400000140070915,"subfield":{"id":"https://openalex.org/subfields/3317","display_name":"Demography"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12783","display_name":"Migration, Aging, and Tourism Studies","score":0.004100000020116568,"subfield":{"id":"https://openalex.org/subfields/3317","display_name":"Demography"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/millennials","display_name":"millennials","score":0.9919999837875366},{"id":"https://openalex.org/keywords/tourism-disruption","display_name":"tourism disruption","score":0.593999981880188},{"id":"https://openalex.org/keywords/tourist-destination-management","display_name":"destination management","score":0.6549999713897705},{"id":"https://openalex.org/keywords/tourism-marketing","display_name":"tourism marketing","score":0.7459999918937683},{"id":"https://openalex.org/keywords/digital-skills","display_name":"digital skills","score":0.722000002861023},{"id":"https://openalex.org/keywords/volunteer-tourism","display_name":"volunteer tourism","score":0.6610000133514404},{"id":"https://openalex.org/keywords/altruism","display_name":"altruism","score":0.7689999938011169},{"id":"https://openalex.org/keywords/disruptive-technologies","display_name":"disruptive technologies","score":0.9309999942779541},{"id":"https://openalex.org/keywords/tourist-experience","display_name":"tourist experience","score":0.6790000200271606}],"concepts":[{"id":"https://openalex.org/C18918823","wikidata":"https://www.wikidata.org/wiki/Q49389","display_name":"Tourism","level":2,"score":0.8918572068214417},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.7091536521911621},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.6901213526725769},{"id":"https://openalex.org/C2776687071","wikidata":"https://www.wikidata.org/wiki/Q5265193","display_name":"Destinations","level":3,"score":0.6273103952407837},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5479596853256226},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.5071780681610107},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.3822768032550812},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.20882025361061096},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.16162264347076416},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.14655324816703796},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1108/whatt-09-2017-0047","doi":"https://doi.org/10.1108/whatt-09-2017-0047","is_oa":false,"landing_page_url":"https://doi.org/10.1108/whatt-09-2017-0047","pdf_url":null,"source":{"id":"https://openalex.org/S204918980","display_name":"Worldwide Hospitality and Tourism Themes","issn_l":"1755-4217","issn":["1755-4217","1755-4225"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-c","anvur-class-a","anvur-scientific","cwts-core","jufo-1","norway-1","poland-20","russia-white-list-2"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Worldwide Hospitality and Tourism Themes","raw_type":"journal-article"},{"id":"pmh:oai:sapientia.ualg.pt:10400.1/13298","doi":null,"is_oa":true,"landing_page_url":"http://hdl.handle.net/10400.1/13298","pdf_url":null,"source":{"id":"https://openalex.org/S4306402433","display_name":"Portuguese National Funding Agency for Science, Research and Technology (RCAAP Project by FCT)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"journal article"}],"best_oa_location":{"id":"pmh:oai:sapientia.ualg.pt:10400.1/13298","doi":null,"is_oa":true,"landing_page_url":"http://hdl.handle.net/10400.1/13298","pdf_url":null,"source":{"id":"https://openalex.org/S4306402433","display_name":"Portuguese National Funding Agency for Science, Research and Technology (RCAAP Project by FCT)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"journal article"},"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":43,"referenced_works":["https://openalex.org/W600340863","https://openalex.org/W974480840","https://openalex.org/W1484754496","https://openalex.org/W1496253462","https://openalex.org/W1524077272","https://openalex.org/W1606766073","https://openalex.org/W1607125416","https://openalex.org/W1844711027","https://openalex.org/W1904578759","https://openalex.org/W1950870036","https://openalex.org/W1978447194","https://openalex.org/W1986147534","https://openalex.org/W1988132756","https://openalex.org/W1992777957","https://openalex.org/W2004988827","https://openalex.org/W2007269221","https://openalex.org/W2028327917","https://openalex.org/W2029624842","https://openalex.org/W2073588509","https://openalex.org/W2100454530","https://openalex.org/W2107522868","https://openalex.org/W2116454389","https://openalex.org/W2131948679","https://openalex.org/W2140856763","https://openalex.org/W2142735926","https://openalex.org/W2145745611","https://openalex.org/W2153507950","https://openalex.org/W2170462170","https://openalex.org/W2289329452","https://openalex.org/W2300200629","https://openalex.org/W2340596894","https://openalex.org/W2362048104","https://openalex.org/W2509111991","https://openalex.org/W2530539999","https://openalex.org/W2557367481","https://openalex.org/W2558405823","https://openalex.org/W2587643489","https://openalex.org/W2588132253","https://openalex.org/W2602966559","https://openalex.org/W2607217676","https://openalex.org/W2618631537","https://openalex.org/W2728373526","https://openalex.org/W2728969030"],"related_works":["https://openalex.org/W3206539532","https://openalex.org/W7067508369","https://openalex.org/W3121351679","https://openalex.org/W3207842950","https://openalex.org/W2993626102","https://openalex.org/W2884715331","https://openalex.org/W2605049592","https://openalex.org/W7132065907","https://openalex.org/W3102630725","https://openalex.org/W2787182667"],"abstract_inverted_index":{"Purpose":[0],"The":[1,55,84,115],"purpose":[2],"of":[3,11,35,45,68,86,105,127,136,148,159,177,189,195,200,207,242],"this":[4,36],"study":[5],"is":[6,16,30,156],"to":[7,19,64,93,186,213,250,260],"identify":[8],"the":[9,12,25,27,46,69,73,80,87,90,95,130,134,187,205,215,243,252,257],"characteristics":[10,85,121,245],"millennials":[13,70,88,227,244],"segment":[14,37],"that":[15,246],"most":[17,248],"likely":[18,249],"cause":[20],"a":[21,124],"significant":[22],"disruption":[23],"in":[24,79,129,169],"way":[26],"tourism":[28,52,81,96,145,155,211,253],"sector":[29,97],"currently":[31],"structured.":[32],"A":[33],"profile":[34,71],"has":[38],"been":[39],"developed":[40],"along":[41],"with":[42,89,123,144],"an":[43,66,157],"analysis":[44],"marketing":[47],"implications":[48,165],"for":[49,109,140,166,218],"destinations":[50,168],"and":[51,61,72,112,146,197,268],"providers.":[53],"Design/methodology/approach":[54],"research":[56],"involved":[57],"examining":[58],"academic,":[59],"institutional":[60],"trade":[62],"literature":[63],"provide":[65],"overview":[67],"related":[74],"developments":[75],"causing":[76],"disruptive":[77,150,208],"changes":[78],"sector.":[82],"Findings":[83],"greatest":[91],"potential":[92,265],"disrupt":[94,251],"are":[98,133,247],"their":[99],"strong":[100],"digital":[101],"skills,":[102],"high":[103,125],"degree":[104],"permanent":[106],"connectivity,":[107],"search":[108,139],"outstanding":[110],"experiences":[111],"altruistic":[113],"behaviours.":[114],"results":[116],"already":[117],"present":[118],"from":[119,191,238],"these":[120,192,201],"\u2013":[122,132],"probability":[126],"intensifying":[128],"future":[131],"practice":[135],"volunteer":[137,154],"tourism,":[138],"places":[141,178],"not":[142],"connected":[143],"adoption":[147,206],"new,":[149],"technologies.":[151],"Even":[152],"though":[153],"act":[158],"altruism,":[160],"it":[161,171],"can":[162,184],"have":[163],"harmful":[164],"tourist":[167,175],"which":[170],"occurs.":[172],"In":[173],"addition,":[174],"invasions":[176],"traditionally":[179],"occupied":[180],"only":[181],"by":[182,210,226],"residents":[183],"lead":[185],"removal":[188],"locals":[190],"places,":[193],"manifestations":[194],"\u201ctourismphobia\u201d":[196],"ultimately":[198],"degradation":[199],"tourists\u2019":[202],"experiences.":[203],"Finally,":[204],"technologies":[209],"agents":[212],"fulfil":[214],"millennials\u2019":[216],"demands":[217],"immediate":[219],"responses":[220],"reduces":[221],"human":[222],"interactions":[223],"highly":[224],"valued":[225],"and,":[228],"therefore,":[229],"requires":[230],"close":[231],"monitoring.":[232],"Originality/value":[233],"This":[234],"study\u2019s":[235],"value":[236],"arises":[237],"its":[239],"systematic":[240],"identification":[241],"sector\u2019s":[254],"functioning,":[255],"allowing":[256],"relevant":[258],"stakeholders":[259],"adopt":[261],"proactive":[262],"strategies,":[263],"minimise":[264],"negative":[266],"impacts":[267],"maximise":[269],"opportunities.":[270]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":6},{"year":2024,"cited_by_count":14},{"year":2023,"cited_by_count":17},{"year":2022,"cited_by_count":22},{"year":2021,"cited_by_count":18},{"year":2020,"cited_by_count":17},{"year":2019,"cited_by_count":7},{"year":2018,"cited_by_count":9}],"updated_date":"2026-10-12T09:40:04.860316","created_date":"2017-11-10T00:00:00"}