{"id":"https://openalex.org/W2755207258","doi":null,"title":"Improving trust in cloud computing: A framework that incorporates the factors that influence trust in cloud services","display_name":"Improving trust in cloud computing: A framework that incorporates the factors that influence trust in cloud services","publication_year":2017,"publication_date":"2017-01-01","ids":{"openalex":"https://openalex.org/W2755207258","mag":"2755207258"},"language":"en","primary_location":{"id":"pmh:oai:tudelft.nl:uuid:007f8c3a-f071-4dee-a440-505da0243699","doi":null,"is_oa":true,"landing_page_url":"http://resolver.tudelft.nl/uuid:007f8c3a-f071-4dee-a440-505da0243699","pdf_url":"https://repository.tudelft.nl/file/File_08976f3d-2766-46c7-a269-ef75e57fcaec","source":{"id":"https://openalex.org/S4306400906","display_name":"Research Repository (Delft University of Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I98358874","host_organization_name":"Delft University of Technology","host_organization_lineage":["https://openalex.org/I98358874"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"master thesis"},"volume":null,"type":"dissertation","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://repository.tudelft.nl/file/File_08976f3d-2766-46c7-a269-ef75e57fcaec","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5063028117","display_name":"Jacco Heins","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Jacco Heins","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":["https://openalex.org/A5063028117"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":true,"cited_by_count":0,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.48510000109672546,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.48510000109672546,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10101","display_name":"Cloud Computing and Resource Management","score":0.19760000705718994,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11614","display_name":"Cloud Data Security Solutions","score":0.16249999403953552,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/trust-in-cloud-services","display_name":"trust in cloud services","score":0.8489999771118164},{"id":"https://openalex.org/keywords/cloud-computing-adoption","display_name":"cloud computing adoption","score":0.9760000109672546},{"id":"https://openalex.org/keywords/organizational-trust","display_name":"organizational trust","score":0.6980000138282776},{"id":"https://openalex.org/keywords/security-computing","display_name":"security (computing)","score":0.4830000102519989},{"id":"https://openalex.org/keywords/privacy","display_name":"privacy","score":0.9959999918937683},{"id":"https://openalex.org/keywords/transparency","display_name":"transparency","score":0.9990000128746033},{"id":"https://openalex.org/keywords/organizational-change","display_name":"organizational change","score":0.8100000023841858},{"id":"https://openalex.org/keywords/q-methodology","display_name":"Q methodology","score":0.4350000023841858},{"id":"https://openalex.org/keywords/conceptual-model","display_name":"conceptual model","score":0.7839999794960022},{"id":"https://openalex.org/keywords/organizational-perspective","display_name":"organizational perspective","score":0.5659999847412109},{"id":"https://openalex.org/keywords/accountability","display_name":"accountability","score":0.39899998903274536},{"id":"https://openalex.org/keywords/reliability","display_name":"reliability","score":0.6269999742507935},{"id":"https://openalex.org/keywords/interoperability","display_name":"interoperability","score":0.7720000147819519},{"id":"https://openalex.org/keywords/cloud-service-management","display_name":"cloud service management","score":0.6480000019073486}],"concepts":[{"id":"https://openalex.org/C79974875","wikidata":"https://www.wikidata.org/wiki/Q483639","display_name":"Cloud computing","level":2,"score":0.8183281421661377},{"id":"https://openalex.org/C2776035091","wikidata":"https://www.wikidata.org/wiki/Q7928819","display_name":"Viewpoints","level":2,"score":0.715836763381958},{"id":"https://openalex.org/C20136886","wikidata":"https://www.wikidata.org/wiki/Q749647","display_name":"Interoperability","level":2,"score":0.6257204413414001},{"id":"https://openalex.org/C2780522230","wikidata":"https://www.wikidata.org/wiki/Q1140419","display_name":"Ambiguity","level":2,"score":0.5676201581954956},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5496819019317627},{"id":"https://openalex.org/C2776007630","wikidata":"https://www.wikidata.org/wiki/Q2798912","display_name":"Accountability","level":2,"score":0.5278491973876953},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4894825220108032},{"id":"https://openalex.org/C182306322","wikidata":"https://www.wikidata.org/wiki/Q1779371","display_name":"Order (exchange)","level":2,"score":0.48895037174224854},{"id":"https://openalex.org/C2780233690","wikidata":"https://www.wikidata.org/wiki/Q535347","display_name":"Transparency (behavior)","level":2,"score":0.47441524267196655},{"id":"https://openalex.org/C2776384856","wikidata":"https://www.wikidata.org/wiki/Q17145767","display_name":"Trust management (information system)","level":2,"score":0.4527979791164398},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.34297996759414673},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.30124980211257935},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.1202077567577362},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C153349607","wikidata":"https://www.wikidata.org/wiki/Q36649","display_name":"Visual arts","level":1,"score":0.0},{"id":"https://openalex.org/C142362112","wikidata":"https://www.wikidata.org/wiki/Q735","display_name":"Art","level":0,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"pmh:oai:tudelft.nl:uuid:007f8c3a-f071-4dee-a440-505da0243699","doi":null,"is_oa":true,"landing_page_url":"http://resolver.tudelft.nl/uuid:007f8c3a-f071-4dee-a440-505da0243699","pdf_url":"https://repository.tudelft.nl/file/File_08976f3d-2766-46c7-a269-ef75e57fcaec","source":{"id":"https://openalex.org/S4306400906","display_name":"Research Repository (Delft University of Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I98358874","host_organization_name":"Delft University of Technology","host_organization_lineage":["https://openalex.org/I98358874"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"master thesis"},{"id":"mag:2755207258","doi":null,"is_oa":false,"landing_page_url":"https://repository.tudelft.nl/islandora/object/uuid%3A007f8c3a-f071-4dee-a440-505da0243699","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null}],"best_oa_location":{"id":"pmh:oai:tudelft.nl:uuid:007f8c3a-f071-4dee-a440-505da0243699","doi":null,"is_oa":true,"landing_page_url":"http://resolver.tudelft.nl/uuid:007f8c3a-f071-4dee-a440-505da0243699","pdf_url":"https://repository.tudelft.nl/file/File_08976f3d-2766-46c7-a269-ef75e57fcaec","source":{"id":"https://openalex.org/S4306400906","display_name":"Research Repository (Delft University of Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I98358874","host_organization_name":"Delft University of Technology","host_organization_lineage":["https://openalex.org/I98358874"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"master thesis"},"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2755207258.pdf","grobid_xml":"https://content.openalex.org/works/W2755207258.grobid-xml"},"referenced_works_count":54,"referenced_works":["https://openalex.org/W15047419","https://openalex.org/W16182129","https://openalex.org/W92976994","https://openalex.org/W206134864","https://openalex.org/W574700118","https://openalex.org/W1606343386","https://openalex.org/W1886606525","https://openalex.org/W1970099119","https://openalex.org/W1972698480","https://openalex.org/W1979767694","https://openalex.org/W1981678666","https://openalex.org/W1984208246","https://openalex.org/W1994788755","https://openalex.org/W2007299806","https://openalex.org/W2013542432","https://openalex.org/W2016521544","https://openalex.org/W2019672983","https://openalex.org/W2024485756","https://openalex.org/W2024552841","https://openalex.org/W2029441469","https://openalex.org/W2050909151","https://openalex.org/W2051957825","https://openalex.org/W2059407171","https://openalex.org/W2066673723","https://openalex.org/W2067980049","https://openalex.org/W2089265633","https://openalex.org/W2102596592","https://openalex.org/W2104710565","https://openalex.org/W2128849179","https://openalex.org/W2130140239","https://openalex.org/W2130745982","https://openalex.org/W2132186017","https://openalex.org/W2133199863","https://openalex.org/W2149085204","https://openalex.org/W2152982407","https://openalex.org/W2169305886","https://openalex.org/W2191668622","https://openalex.org/W2219225017","https://openalex.org/W2321717379","https://openalex.org/W2464220347","https://openalex.org/W2485156192","https://openalex.org/W2562724868","https://openalex.org/W2569378140","https://openalex.org/W2573562446","https://openalex.org/W2577547724","https://openalex.org/W2593645431","https://openalex.org/W2596706004","https://openalex.org/W2602507176","https://openalex.org/W2731183843","https://openalex.org/W4206405501","https://openalex.org/W4231246660","https://openalex.org/W4244037926","https://openalex.org/W4253704791","https://openalex.org/W4312973857"],"related_works":["https://openalex.org/W2464220347","https://openalex.org/W2007299806","https://openalex.org/W7098861565","https://openalex.org/W7006376872","https://openalex.org/W2327525522","https://openalex.org/W2562724868","https://openalex.org/W2528916655","https://openalex.org/W3201762487","https://openalex.org/W2520033851","https://openalex.org/W1968896455"],"abstract_inverted_index":{"One":[0],"of":[1,5,48,77,92,95,103,211,230,234,250],"the":[2,36,66,75,93,101,130,144,148,157,166,185,208,212,227,231,235,240,248],"key":[3],"challenges":[4],"adopting":[6],"cloud":[7,53,82,96,136,216,223,255],"computing":[8,97],"is":[9,14,32,44,58,69,109,117,122,244],"related":[10],"to":[11,86,146,152,165,246],"trust.":[12,64],"Trust":[13],"necessary":[15],"for":[16],"effective":[17],"collaboration":[18],"between":[19],"customers":[20],"and":[21,23,55,98,100,143,173,180,184,190,222],"providers":[22],"reducing":[24],"transaction":[25],"costs,":[26],"however,":[27],"in":[28,52,80,106,135,199,205,237,253],"practice":[29],"this":[30,63,112,200],"trust":[31,51,76,134,249],"often":[33],"lacking.":[34],"From":[35,111],"scientific":[37,107],"literature,":[38],"it":[39,57,243],"becomes":[40],"clear":[41],"that":[42,56],"there":[43,160],"still":[45],"a":[46,81,114,126,254],"lot":[47],"ambiguity":[49],"about":[50],"services":[54],"unclear":[59],"which":[60,72],"factors":[61,73,132],"influence":[62,74],"Hence,":[65],"research":[67],"question":[68],"defined":[70],"as:":[71],"an":[78,90,251],"organisation":[79,149,252],"service?":[83],"In":[84,138],"order":[85],"answer":[87],"this,":[88],"first,":[89],"analysis":[91],"concepts":[94,105],"trust,":[99],"integration":[102],"those":[104],"literature":[108],"performed.":[110],"analysis,":[113],"conceptual":[115,120],"model":[116,121],"derived.":[118],"This":[119],"then":[123],"evaluated":[124],"with":[125,207,239],"Q-method":[127],"study":[128],"on":[129],"potential":[131],"influencing":[133],"services.":[137],"general,":[139],"security,":[140],"privacy,":[141],"transparency":[142],"willingness":[145],"change":[147],"are":[150,161],"found":[151],"be":[153],"important":[154,183],"factors.":[155],"Besides":[156],"general":[158],"viewpoints,":[159],"also":[162],"viewpoints":[163],"specific":[164,232],"three":[167],"perspectives.":[168],"Techno-optimist":[169],"perceive":[170,178,187],"technological":[171,188],"advantage":[172,189],"interoperability":[174],"as":[175,182,192,197],"important,":[176],"responsibility-shifters":[177],"contracting":[179],"accountability":[181],"operational-conservatives":[186],"reliability":[191],"important.":[193],"The":[194],"OPF":[195],"Framework":[196],"proposed":[198],"thesis":[201],"uses":[202],"these":[203],"perspectives":[204],"combination":[206,238],"different":[209],"parts":[210],"organisation:":[213],"strategic":[214],"apex,":[215],"service":[217],"management,":[218],"operational":[219],"IT":[220],"department":[221],"experts.":[224],"By":[225],"addressing":[226],"main":[228],"concerns":[229],"part":[233],"organisation,":[236],"relevant":[241],"perspective,":[242],"possible":[245],"improve":[247],"service.":[256]},"counts_by_year":[],"updated_date":"2026-11-07T11:25:07.637180","created_date":"2017-09-25T00:00:00"}
