{"id":"https://openalex.org/W2736757751","doi":"https://doi.org/10.9734/ajmah/2017/34513","title":"Assessment Patients\u2019 Satisfaction Related on Quality of Care: A Cross-sectional Descriptive Study","display_name":"Assessment Patients\u2019 Satisfaction Related on Quality of Care: A Cross-sectional Descriptive Study","publication_year":2017,"publication_date":"2017-01-10","ids":{"openalex":"https://openalex.org/W2736757751","doi":"https://doi.org/10.9734/ajmah/2017/34513","mag":"2736757751"},"language":"en","primary_location":{"id":"doi:10.9734/ajmah/2017/34513","doi":"https://doi.org/10.9734/ajmah/2017/34513","is_oa":true,"landing_page_url":"https://doi.org/10.9734/ajmah/2017/34513","pdf_url":"https://journalajmah.com/index.php/AJMAH/article/download/146/291","source":{"id":"https://openalex.org/S4210233959","display_name":"Asian Journal of Medicine and Health","issn_l":"2456-8414","issn":["2456-8414"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Asian Journal of Medicine and Health","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://journalajmah.com/index.php/AJMAH/article/download/146/291","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5108029809","display_name":"Mohammad Heidari","orcid":"https://orcid.org/0000-0001-7767-5645","observed_orcids":["https://orcid.org/0000-0001-7767-5645"]},"institutions":[{"id":"https://openalex.org/I119025939","display_name":"Shahed University","ror":"https://ror.org/01e8ff003","country_code":"IR","type":"education","lineage":["https://openalex.org/I119025939"]}],"countries":["IR"],"is_corresponding":false,"raw_author_name":"Mohammad Heidari","raw_affiliation_strings":["Faculty of Midwifery and Nursing, Shahed University, Tehran, Iran"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Midwifery and Nursing, Shahed University, Tehran, Iran","institution_ids":["https://openalex.org/I119025939"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5112028970","display_name":"Hossein Asgar Pour","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I76806599","display_name":"Adnan Menderes University","ror":"https://ror.org/03n7yzv56","country_code":"TR","type":"education","lineage":["https://openalex.org/I76806599"]}],"countries":["TR"],"is_corresponding":false,"raw_author_name":"Hossein Pour","raw_affiliation_strings":["Department of Surgical Nursing, Faculty of Nursing, Adnan Menderes University, P.O.Box 09100, Ayd\u0131n, Turkey"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Surgical Nursing, Faculty of Nursing, Adnan Menderes University, P.O.Box 09100, Ayd\u0131n, Turkey","institution_ids":["https://openalex.org/I76806599"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5082445816","display_name":"Reza Norouzzadeh","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I119025939","display_name":"Shahed University","ror":"https://ror.org/01e8ff003","country_code":"IR","type":"education","lineage":["https://openalex.org/I119025939"]}],"countries":["IR"],"is_corresponding":false,"raw_author_name":"Reza Norouzzadeh","raw_affiliation_strings":["Faculty of Midwifery and Nursing, Shahed University, Tehran, Iran"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Midwifery and Nursing, Shahed University, Tehran, Iran","institution_ids":["https://openalex.org/I119025939"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5059929577","display_name":"Ezgi Temel","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I76806599","display_name":"Adnan Menderes University","ror":"https://ror.org/03n7yzv56","country_code":"TR","type":"education","lineage":["https://openalex.org/I76806599"]}],"countries":["TR"],"is_corresponding":false,"raw_author_name":"Ezgi Temel","raw_affiliation_strings":["Department of Surgical Nursing, Faculty of Nursing, Adnan Menderes University, P.O.Box 09100, Ayd\u0131n, Turkey"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Surgical Nursing, Faculty of Nursing, Adnan Menderes University, P.O.Box 09100, Ayd\u0131n, Turkey","institution_ids":["https://openalex.org/I76806599"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5007457717","display_name":"B\u00fc\u015fra \u015eahin","orcid":"https://orcid.org/0000-0003-0341-4076","observed_orcids":["https://orcid.org/0000-0003-0341-4076","https://orcid.org/0000-0001-5125-1254"]},"institutions":[{"id":"https://openalex.org/I76806599","display_name":"Adnan Menderes University","ror":"https://ror.org/03n7yzv56","country_code":"TR","type":"education","lineage":["https://openalex.org/I76806599"]}],"countries":["TR"],"is_corresponding":false,"raw_author_name":"B\u00fc\u015fra \u015eahin","raw_affiliation_strings":["Department of Surgical Nursing, Faculty of Nursing, Adnan Menderes University, P.O.Box 09100, Ayd\u0131n, Turkey"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Surgical Nursing, Faculty of Nursing, Adnan Menderes University, P.O.Box 09100, Ayd\u0131n, Turkey","institution_ids":["https://openalex.org/I76806599"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.3295,"has_fulltext":true,"cited_by_count":8,"citation_normalized_percentile":{"value":0.64701667,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":87,"max":96},"biblio":{"volume":"5","issue":"4","first_page":"1","last_page":"8"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11722","display_name":"Patient Satisfaction in Healthcare","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},"topics":[{"id":"https://openalex.org/T11722","display_name":"Patient Satisfaction in Healthcare","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T12871","display_name":"Healthcare Quality and Management","score":9.999999747378752e-05,"subfield":{"id":"https://openalex.org/subfields/2739","display_name":"Public Health, Environmental and Occupational Health"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T14358","display_name":"Healthcare Quality and Satisfaction","score":9.999999747378752e-05,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/patient-satisfaction","display_name":"patient satisfaction","score":1.0},{"id":"https://openalex.org/keywords/quality-of-care","display_name":"quality of care","score":0.9909999966621399},{"id":"https://openalex.org/keywords/nursing-care","display_name":"nursing care","score":0.6949999928474426},{"id":"https://openalex.org/keywords/hospital-discharge","display_name":"hospital discharge","score":0.6620000004768372},{"id":"https://openalex.org/keywords/health-insurance-status","display_name":"health insurance status","score":0.6930000185966492},{"id":"https://openalex.org/keywords/marital-status","display_name":"marital status","score":0.9909999966621399},{"id":"https://openalex.org/keywords/hospital-reimbursement","display_name":"hospital reimbursement","score":0.718999981880188},{"id":"https://openalex.org/keywords/quality-improvement","display_name":"quality improvement","score":0.527999997138977},{"id":"https://openalex.org/keywords/university-hospital","display_name":"university hospital","score":0.6790000200271606}],"concepts":[{"id":"https://openalex.org/C142052008","wikidata":"https://www.wikidata.org/wiki/Q954027","display_name":"Cross-sectional study","level":2,"score":0.7374169230461121},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.5765373110771179},{"id":"https://openalex.org/C39896193","wikidata":"https://www.wikidata.org/wiki/Q380344","display_name":"Descriptive statistics","level":2,"score":0.5704402327537537},{"id":"https://openalex.org/C142546437","wikidata":"https://www.wikidata.org/wiki/Q2661195","display_name":"Descriptive research","level":2,"score":0.5627726316452026},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.4966164231300354},{"id":"https://openalex.org/C2775944032","wikidata":"https://www.wikidata.org/wiki/Q22907659","display_name":"Patient satisfaction","level":2,"score":0.4628407955169678},{"id":"https://openalex.org/C512399662","wikidata":"https://www.wikidata.org/wiki/Q3505712","display_name":"Family medicine","level":1,"score":0.3568735718727112},{"id":"https://openalex.org/C159110408","wikidata":"https://www.wikidata.org/wiki/Q121176","display_name":"Nursing","level":1,"score":0.30078089237213135},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.06850472092628479},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.039621829986572266},{"id":"https://openalex.org/C142724271","wikidata":"https://www.wikidata.org/wiki/Q7208","display_name":"Pathology","level":1,"score":0.03235936164855957},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0}],"mesh":[],"locations_count":4,"locations":[{"id":"doi:10.9734/ajmah/2017/34513","doi":"https://doi.org/10.9734/ajmah/2017/34513","is_oa":true,"landing_page_url":"https://doi.org/10.9734/ajmah/2017/34513","pdf_url":"https://journalajmah.com/index.php/AJMAH/article/download/146/291","source":{"id":"https://openalex.org/S4210233959","display_name":"Asian Journal of Medicine and Health","issn_l":"2456-8414","issn":["2456-8414"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Asian Journal of Medicine and Health","raw_type":"journal-article"},{"id":"pmh:oai:journalajmah.com:article/146","doi":null,"is_oa":true,"landing_page_url":"https://journalajmah.com/index.php/AJMAH/article/view/146","pdf_url":null,"source":{"id":"https://openalex.org/S4210233959","display_name":"Asian Journal of Medicine and Health","issn_l":"2456-8414","issn":["2456-8414"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2456-8414","raw_type":"info:eu-repo/semantics/article"},{"id":"pmh:199506d3-0f51-488a-bd89-d6024b9bcfab","doi":null,"is_oa":false,"landing_page_url":"https://avesis.comu.edu.tr/publication/details/199506d3-0f51-488a-bd89-d6024b9bcfab/oai","pdf_url":null,"source":{"id":"https://openalex.org/S7407055198","display_name":"\u00c7anakkale Onsekiz Mart University AVESIS","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"info:eu-repo/semantics/article"},{"id":"pmh:oai:zenodo.org:834136","doi":null,"is_oa":true,"landing_page_url":"https://zenodo.org/record/834136","pdf_url":null,"source":{"id":"https://openalex.org/S4306400562","display_name":"Zenodo (CERN European Organization for Nuclear Research)","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I67311998","host_organization_name":"European Organization for Nuclear Research","host_organization_lineage":["https://openalex.org/I67311998"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Asian Journal of Medicine and Health 5(4) 1-8","raw_type":"info:eu-repo/semantics/article"}],"best_oa_location":{"id":"doi:10.9734/ajmah/2017/34513","doi":"https://doi.org/10.9734/ajmah/2017/34513","is_oa":true,"landing_page_url":"https://doi.org/10.9734/ajmah/2017/34513","pdf_url":"https://journalajmah.com/index.php/AJMAH/article/download/146/291","source":{"id":"https://openalex.org/S4210233959","display_name":"Asian Journal of Medicine and Health","issn_l":"2456-8414","issn":["2456-8414"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Asian Journal of Medicine and Health","raw_type":"journal-article"},"sustainable_development_goals":[{"score":0.9789000153541565,"display_name":"Good health and well-being","id":"https://metadata.un.org/sdg/3"}],"study_designs":[{"display_name":"Observational Study","id":"https://openalex.org/study-designs/observational-study"}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2736757751.pdf","grobid_xml":"https://content.openalex.org/works/W2736757751.grobid-xml"},"referenced_works_count":13,"referenced_works":["https://openalex.org/W1501680605","https://openalex.org/W2032141175","https://openalex.org/W2058758775","https://openalex.org/W2105522759","https://openalex.org/W2135298472","https://openalex.org/W2145142880","https://openalex.org/W2170714302","https://openalex.org/W2183462612","https://openalex.org/W2259341708","https://openalex.org/W2407030859","https://openalex.org/W2760654492","https://openalex.org/W4242720796","https://openalex.org/W4299980079"],"related_works":["https://openalex.org/W2156443242","https://openalex.org/W4414487787","https://openalex.org/W7217976906","https://openalex.org/W2907976452","https://openalex.org/W4389955242","https://openalex.org/W2152232598","https://openalex.org/W7135680132","https://openalex.org/W2742637533","https://openalex.org/W874003527","https://openalex.org/W2897380698"],"abstract_inverted_index":{"Patient":[0],"satisfaction":[1,10,31,62,97,111,124,137],"has":[2],"become":[3],"increasingly":[4],"popular":[5],"and":[6,37,60,92,128],"assessment":[7],"of":[8,19,24,35],"patient":[9,136],"is":[11],"an":[12],"important":[13],"tool":[14],"for":[15,145],"monitoring":[16],"the":[17,77,93,109],"quality":[18,34,147],"care":[20,36],"in":[21,50],"hospitals.The":[22],"aim":[23],"this":[25,53],"study":[26,43,80],"was":[27,44,63,70,85,99,112,118],"to":[28,33,114,142],"assess":[29],"patients":[30,56],"related":[32,113],"factors":[38],"affecting":[39],"this.This":[40],"cross-sectional":[41],"descriptive":[42],"conducted":[45],"at":[46,105],"a":[47,66,86,119],"university":[48],"hospital":[49,115],"Tehran,":[51],"Iran.In":[52],"study,":[54],"500":[55],"were":[57],"randomly":[58],"selected":[59],"their":[61],"measured":[64],"by":[65,103],"standardized":[67],"questionnaire.Data":[68],"collection":[69],"done":[71],"during":[72],"four":[73],"months":[74],"period":[75],"before":[76],"discharge":[78],"process.The":[79],"results":[81,132],"showed":[82],"that":[83,134],"there":[84],"directly":[87],"relatiopship":[88],"betwwen":[89],"nurses":[90,104],"caring":[91],"patients'":[94],"satisfaction.The":[95],"most":[96],"reported":[98],"regular":[100],"health":[101],"checks":[102],"day":[106],"shift":[107],"(4.69\u00b10.67)and":[108],"least":[110],"payment":[116],"(1.20\u00b10.16),respectively.There":[117],"significant":[120],"correlation":[121],"with":[122],"overall":[123],"between":[125],"insurance":[126],"status":[127,130],"marital":[129],"(P<0.05).The":[131],"indicate":[133],"periodic":[135],"survey":[138],"should":[139],"be":[140],"institutionalized":[141],"provide":[143],"feedback":[144],"continuous":[146],"improvement.":[148]},"counts_by_year":[{"year":2025,"cited_by_count":2},{"year":2023,"cited_by_count":3},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":1}],"updated_date":"2026-11-07T11:25:07.637180","created_date":"2017-07-31T00:00:00"}