{"id":"https://openalex.org/W2610240013","doi":null,"title":"Assessment Of Product And Service Attributes And Consumers' Willingness To Pay In The Vacation Ownership Industry Using The Kano Model And Conjoint Analysis","display_name":"Assessment Of Product And Service Attributes And Consumers' Willingness To Pay In The Vacation Ownership Industry Using The Kano Model And Conjoint Analysis","publication_year":2011,"publication_date":"2011-01-01","ids":{"openalex":"https://openalex.org/W2610240013","mag":"2610240013"},"language":"en","primary_location":{"id":"pmh:oai:stars.library.ucf.edu:etd-2930","doi":null,"is_oa":true,"landing_page_url":"https://stars.library.ucf.edu/etd/1931","pdf_url":null,"source":{"id":"https://openalex.org/S4210172555","display_name":"Journal of International Crisis and Risk Communication Research","issn_l":"2576-0017","issn":["2576-0017","2576-0025"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","vabb-shw"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Electronic Theses and Dissertations","raw_type":"text"},"volume":null,"type":"article","indexed_in":[],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://stars.library.ucf.edu/etd/1931","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5055717338","display_name":"Amy M. Gregory","orcid":"https://orcid.org/0000-0002-9725-9320","observed_orcids":["https://orcid.org/0000-0002-9725-9320"]},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Amy Gregory","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0000-0002-9725-9320","affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":["https://openalex.org/A5055717338"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":6,"citation_normalized_percentile":{"value":0.51212953,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":96},"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12945","display_name":"Quality Function Deployment in Product Design","score":0.6338000297546387,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12945","display_name":"Quality Function Deployment in Product Design","score":0.6338000297546387,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.19850000739097595,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10841","display_name":"Economic and Environmental Valuation","score":0.09860000014305115,"subfield":{"id":"https://openalex.org/subfields/2002","display_name":"Economics and Econometrics"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/vacation-ownership","display_name":"vacation ownership","score":0.859000027179718},{"id":"https://openalex.org/keywords/kano-model","display_name":"Kano model","score":0.7919999957084656},{"id":"https://openalex.org/keywords/willingness-to-pay","display_name":"willingness to pay","score":0.8289999961853027},{"id":"https://openalex.org/keywords/customer-satisfaction","display_name":"customer satisfaction","score":0.6290000081062317},{"id":"https://openalex.org/keywords/service-characteristics","display_name":"service attributes","score":0.8450000286102295},{"id":"https://openalex.org/keywords/conjoint-analysis","display_name":"conjoint analysis","score":0.7730000019073486},{"id":"https://openalex.org/keywords/attribute-classification","display_name":"attribute classification","score":0.4300000071525574},{"id":"https://openalex.org/keywords/customer-segments","display_name":"customer segments","score":0.3970000147819519},{"id":"https://openalex.org/keywords/service-quality","display_name":"service quality","score":0.335999995470047},{"id":"https://openalex.org/keywords/customer-expectations","display_name":"customer expectations","score":0.3269999921321869},{"id":"https://openalex.org/keywords/service-intangibility","display_name":"intangible services","score":0.6800000071525574},{"id":"https://openalex.org/keywords/hospitality-industry","display_name":"hospitality industry","score":0.4410000145435333},{"id":"https://openalex.org/keywords/customer-retention","display_name":"customer retention","score":0.527999997138977},{"id":"https://openalex.org/keywords/customer-acquisition","display_name":"customer acquisition","score":0.4009999930858612}],"concepts":[{"id":"https://openalex.org/C2778054375","wikidata":"https://www.wikidata.org/wiki/Q203973","display_name":"Conjoint analysis","level":3,"score":0.8407519459724426},{"id":"https://openalex.org/C2777364431","wikidata":"https://www.wikidata.org/wiki/Q140813","display_name":"Willingness to pay","level":2,"score":0.7583447694778442},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.651351809501648},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6399132013320923},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.6031363606452942},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5558873414993286},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.40057969093322754},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.2794318199157715},{"id":"https://openalex.org/C2781249084","wikidata":"https://www.wikidata.org/wiki/Q908656","display_name":"Preference","level":2,"score":0.20055034756660461},{"id":"https://openalex.org/C175444787","wikidata":"https://www.wikidata.org/wiki/Q39072","display_name":"Microeconomics","level":1,"score":0.14745566248893738},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.11472049355506897},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"pmh:oai:stars.library.ucf.edu:etd-2930","doi":null,"is_oa":true,"landing_page_url":"https://stars.library.ucf.edu/etd/1931","pdf_url":null,"source":{"id":"https://openalex.org/S4210172555","display_name":"Journal of International Crisis and Risk Communication Research","issn_l":"2576-0017","issn":["2576-0017","2576-0025"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","vabb-shw"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Electronic Theses and Dissertations","raw_type":"text"},{"id":"mag:2610240013","doi":null,"is_oa":false,"landing_page_url":"https://stars.library.ucf.edu/cgi/viewcontent.cgi?article=2930&context=etd","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null}],"best_oa_location":{"id":"pmh:oai:stars.library.ucf.edu:etd-2930","doi":null,"is_oa":true,"landing_page_url":"https://stars.library.ucf.edu/etd/1931","pdf_url":null,"source":{"id":"https://openalex.org/S4210172555","display_name":"Journal of International Crisis and Risk Communication Research","issn_l":"2576-0017","issn":["2576-0017","2576-0025"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","vabb-shw"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Electronic Theses and Dissertations","raw_type":"text"},"sustainable_development_goals":[],"study_designs":[{"display_name":"Observational Study","id":"https://openalex.org/study-designs/observational-study"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":65,"referenced_works":["https://openalex.org/W82536842","https://openalex.org/W570995249","https://openalex.org/W1500946313","https://openalex.org/W1507004422","https://openalex.org/W1544073738","https://openalex.org/W1549078745","https://openalex.org/W1562891728","https://openalex.org/W1574912415","https://openalex.org/W1585155070","https://openalex.org/W1602006543","https://openalex.org/W1906700986","https://openalex.org/W1965574139","https://openalex.org/W1965761381","https://openalex.org/W1968792648","https://openalex.org/W1979698978","https://openalex.org/W1983364918","https://openalex.org/W1986282573","https://openalex.org/W1993648269","https://openalex.org/W1996631301","https://openalex.org/W1997176931","https://openalex.org/W1997598919","https://openalex.org/W2004942599","https://openalex.org/W2009072471","https://openalex.org/W2027701367","https://openalex.org/W2028184439","https://openalex.org/W2041538580","https://openalex.org/W2041843379","https://openalex.org/W2047497459","https://openalex.org/W2051588238","https://openalex.org/W2058438353","https://openalex.org/W2061205943","https://openalex.org/W2063413703","https://openalex.org/W2068054895","https://openalex.org/W2068529535","https://openalex.org/W2071692190","https://openalex.org/W2073726723","https://openalex.org/W2074320502","https://openalex.org/W2083329137","https://openalex.org/W2083371358","https://openalex.org/W2084198048","https://openalex.org/W2089651868","https://openalex.org/W2090821444","https://openalex.org/W2099600622","https://openalex.org/W2101713682","https://openalex.org/W2106117924","https://openalex.org/W2110275977","https://openalex.org/W2112220841","https://openalex.org/W2116550022","https://openalex.org/W2119635859","https://openalex.org/W2124758781","https://openalex.org/W2135189768","https://openalex.org/W2138411682","https://openalex.org/W2148598776","https://openalex.org/W2152984704","https://openalex.org/W2153906047","https://openalex.org/W2155027979","https://openalex.org/W2155066197","https://openalex.org/W2158147155","https://openalex.org/W2159066419","https://openalex.org/W2234232270","https://openalex.org/W2331171826","https://openalex.org/W2333954233","https://openalex.org/W2916748912","https://openalex.org/W3124000707","https://openalex.org/W3145861641"],"related_works":["https://openalex.org/W4390847515","https://openalex.org/W2007748959","https://openalex.org/W657805212","https://openalex.org/W1502605725","https://openalex.org/W1980384907","https://openalex.org/W7100683416","https://openalex.org/W4381571827","https://openalex.org/W2522441069","https://openalex.org/W2122261016","https://openalex.org/W7025303959"],"abstract_inverted_index":{"The":[0,171,355,375,566,974,1031],"ongoing":[1],"pursuit":[2],"of":[3,18,27,29,41,48,59,112,157,167,174,195,223,237,262,313,325,353,373,382,391,393,460,484,499,533,547,597,621,633,666,714,717,730,740,747,856,874,880,888,910,947,954,971,976,1006,1033,1048,1099,1154,1164,1205,1219],"understanding":[4,42,852,859],"how":[5,43],"consumers\u2019":[6,553,687,1110],"expectations":[7,1122],"can":[8],"be":[9,140,308,1052,1180,1216],"achieved":[10],"or":[11,46,56,80,119,899,1023],"exceeded":[12],"has":[13,69,188,245,569,639],"long":[14],"been":[15,32,189,247,342,360,640],"an":[16,161,379,724,802,929,1161,1212],"area":[17],"interest":[19],"for":[20,311,422,433,507,557,689,815,935,985,1026,1093,1135,1222],"academics":[21],"and":[22,35,66,71,145,152,197,296,338,349,371,388,402,538,549,558,572,593,630,720,734,738,819,884,960,995,1059,1084,1097,1116,1138,1148,1192,1202],"practitioners":[23],"alike.":[24],"A":[25,214],"multitude":[26],"measures":[28],"satisfaction":[30,92,118,658,898,1022,1083,1191],"have":[31,341,359,862,1017],"developed,":[33],"applied,":[34],"adopted":[36],"with":[37,51,220,258,291,801,826,901,1038,1064],"the":[38,82,88,132,149,154,165,168,175,211,221,228,241,256,277,319,323,326,347,404,418,431,434,440,447,455,479,485,526,531,534,545,562,579,582,607,622,627,631,634,643,653,675,690,701,706,712,728,731,736,741,748,760,766,782,786,830,842,853,872,875,878,885,902,913,945,948,969,972,977,986,1002,1027,1034,1049,1055,1065,1079,1090,1095,1100,1117,1150,1155,1165,1175,1199,1203,1217],"end":[39],"goal":[40],"satisfied":[44,1063],"individuals,":[45,49],"groups":[47],"are":[50,108,446,576,753,835,906,1062,1113],"a":[52,60,136,180,184,193,206,234,250,259,292,302,389,411,458,497,612,660,663,672,777,790,821,881,952,961,1018,1186,1206,1210,1220],"given":[53],"product,":[54],"service,":[55],"specific":[57,508,1170],"attribute":[58,357,509,604,1014,1091],"product.":[61,636,903,1030,1103,1208],"And,":[62],"while":[63,1105],"both":[64,1094,1198],"academic":[65,491],"practical":[67,1171],"research":[68,134,185,272,400,1008,1035,1070,1107,1178],"identified":[70,570,745,1108],"focused":[72],"on":[73,115,179,294,413,590,656,841,866,992,1021,1082,1121,1174],"explicit":[74,1162],"attributes":[75,107,127,147,314,324,551,574,583,650,746,762,857,861,892,905,950,1047,1125],"relevant":[76],"to":[77,86,142,163,240,265,316,344,417,468,518,521,555,585,601,652,671,685,726,756,772,780,813,824,844,896,921,931,943,967,983,1087,1124,1128,1160,1194,1197],"particular":[78,936],"products":[79,445,560],"services,":[81,796],"general":[83],"consensus":[84],"appears":[85],"support":[87],"thinking":[89],"that":[90,104,120,138,187,244,306,575,642,752,893,981,1010,1016,1042,1046,1060,1076,1109,1126,1141],"higher":[91],"is":[93,177,514,646,858,1009,1119,1185],"better.":[94],"But":[95],"this":[96,130,299,408,423,425,542,615,667,870,938,1007,1011,1069,1106,1167],"may":[97,124,139,307,1142],"not":[98,105],"hold":[99],"true":[100],"when":[101],"one":[102,483],"considers":[103],"all":[106],"equal":[109],"in":[110,160,205,210,249,288,454,490,525,552,561,599,648,659,723,912,951,1041,1075,1144],"terms":[111],"their":[113,586,773,897],"effect":[114,589,655,855,865,1081],"overall":[116,925,1129],"customer":[117,122,591,595,603,657,757,1190],"different":[121],"segments":[123],"value":[125],"product":[126,144,550,571,693,751,774,845,867,926,989,993,1050,1066,1136],"differently.":[128],"From":[129],"premise,":[131],"current":[133,567],"proposes":[135],"model":[137,186,668],"used":[141,219,450,488,516,684],"classify":[143],"process":[146,548,573,629],"within":[148,401,606],"services":[150],"industry,":[151],"augments":[153],"traditional":[155,463],"method":[156,217],"data":[158,441],"analysis":[159,384,395,420,452,467,474,513,942],"effort":[162,725,930],"improve":[164,727,968],"efficacy":[166],"information":[169,732],"gathered.":[170],"theoretical":[172],"foundation":[173],"study":[176,229,232,300,376,409,426,477,543,568,616,744,939,949,1012],"based":[178,840,991,1173],"modified":[181,343,664],"Kano":[182,242,278,304,321,328,536,644,681,707,832,915,1057],"Model,":[183,322,1058],"widely":[190,449,515],"applied":[191],"across":[192,396,999],"variety":[194,459],"industries":[196],"products.":[198],"Responses":[199],"from":[200,462,502,924],"3,231":[201],"consumers":[202,1061],"were":[203,763,964,1036],"collected":[204],"nationwide":[207],"survey":[208],"conducted":[209],"United":[212],"States.":[213],"random":[215],"sampling":[216],"was":[218,280,669,683,709,1044],"intention":[222],"achieving":[224],"sufficient":[225],"heterogeneity":[226],"among":[227],"participants.":[230],"This":[231,476,679,743,1177],"provides":[233,378,495,1169],"comprehensive":[235,1187],"review":[236,390],"literature":[238,263,1040],"related":[239,315,755,771,1123,1196],"Model":[243,279,305,329,537,645,682,833,916],"also":[246,377,965,997,1132],"summarized":[248],"tabular":[251],"form":[252],"(Table":[253],"3),":[254],"providing":[255,457],"readers":[257],"robust":[260],"synthesis":[261],"(1984-2010)":[264],"include":[266],"authors,":[267],"publication":[268],"dates,":[269],"sources,":[270],"titles,":[271],"contexts,":[273],"etc.":[274],"Further,":[275,1104],"since":[276,917],"initially":[281],"developed":[282],"more":[283,469,528],"than":[284],"20":[285],"years":[286],"ago":[287],"iii":[289],"1984":[290],"focus":[293],"manufacturing":[295,661],"durable":[297],"goods,":[298],"introduces":[301],"Modified":[303,320,535,680,831,914,1056],"better":[309,345],"suited":[310],"evaluation":[312],"services.":[317,354],"In":[318,611,704,829,869,928,1158],"original":[327],"(Attractive":[330],"Quality,":[331,333,335,337],"One-Dimensional":[332],"Must-be":[334],"Reverse":[336],"Indifferent":[339],"Quality)":[340],"reflect":[346],"intangibility":[348],"other":[350],"distinctive":[351],"characteristics":[352],"revised":[356],"categories":[358],"titled":[361],"as":[362,430,437,439,697,699,768,837,849,851,891,908,1183],"Desirable":[363],"Attributes,":[364,366,368,370],"Positive":[365,838],"Critical":[367],"Negative":[369],"Zone":[372,909],"Indifference.":[374],"extensive":[380],"discussion":[381,1163],"conjoint":[383,394,414,419,451,466,473,494,512,540,941,978],"techniques,":[385],"historical":[386],"evolution,":[387],"application":[392],"various":[397],"industries;":[398],"including":[399],"beyond":[403,1072],"hospitality":[405],"industry.":[406,565,610,678,1157],"Essentially":[407],"delivers":[410],"primer":[412],"methodology.":[415],"Related":[416],"components":[421],"research,":[424],"employs":[427,478],"Sawtooth":[428,443],"Software":[429],"platform":[432],"web-based":[435],"questionnaire,":[436],"well":[438,698],"analysis.":[442],"Software\u2019s":[444],"most":[448,486,1003],"systems":[453],"world":[456],"solutions":[461],"full":[464],"profile":[465],"advanced":[470],"adaptive":[471],"choice":[472,958],"techniques.":[475],"Choice-Based":[480],"Conjoint":[481,721],"technique;":[482],"commonly":[487],"techniques":[489],"research.":[492],"Choicebased":[493],"respondents":[496,767,876],"series":[498,953],"set":[500],"choices":[501],"which":[503,860],"they":[504,834,918],"express":[505],"preferences":[506,596,605,688,1015],"combinations.":[510],"Choice-based":[511],"due":[517],"its":[519,695],"ability":[520,812],"simulate":[522],"consumer":[523,933,1085],"behavior":[524],"marketplace":[527],"precisely.":[529],"Through":[530],"use":[532,632,713,1098],"choice-based":[539],"analysis,":[541],"assessed":[544],"role":[546],"willingness":[554,982,1086,1193],"pay":[556,984,1088,1195],"utilize":[559],"vacation":[563,608,624,676,691,749,822,827,987,1028,1101,1151,1207],"ownership":[564,609,625,677,692,750,988,1029,1102,1152],"preferred":[577],"by":[578,765],"customer,":[580],"categorized":[581,764,877],"according":[584,651],"iv":[587],"anticipated":[588,654,1080],"satisfaction,":[592,1130],"quantified":[594],"each":[598],"order":[600],"establish":[602],"twopronged":[613],"approach,":[614],"explored":[617],"two":[618],"distinct":[619],"aspects":[620],"consumer\u2019s":[623],"experience:":[626],"purchase":[628,702,791,1096,1201],"lodging":[635,1156],"Since":[637],"it":[638,996,1043,1077,1131,1184],"shown":[641],"effective":[647],"categorizing":[649],"environment,":[662],"version":[665],"extended":[670],"service":[673],"sector,":[674],"determine":[686],"during":[694],"use,":[696],"throughout":[700],"process.":[703],"addition,":[705],"methodology":[708],"augmented":[710],"through":[711,785],"Fong\u2019s":[715],"test":[716,944],"statistical":[718],"significance":[719],"Analysis":[722],"quality":[729],"gathered,":[733],"advance":[735],"efficiency":[737],"applicability":[739],"instrument.":[742],"positively":[754,770],"satisfaction.":[758,846,868,927],"Specifically,":[759],"following":[761],"being":[769,1114],"satisfaction:":[775],"1)":[776],"sales":[778,787],"executive":[779],"guide":[781],"prospective":[783],"purchaser":[784],"process,":[788],"2)":[789],"incentive,":[792],"3)":[793],"resort-like":[794],"hotel":[795,816],"i.e.,":[797,808],"concierge,":[798],"4)":[799],"affiliation":[800],"exchange":[803],"company,":[804],"5)":[805],"resort":[806],"amenities,":[807],"fitness":[809],"center,":[810],"6)":[811],"trade":[814],"program":[817],"benefits,":[818],"7)":[820],"counselor":[823],"assist":[825,1143],"planning.":[828],"described":[836],"Attributes":[839],"relationship":[843],"Perhaps":[847],"equally":[848],"important":[850],"positive":[854],"no":[863],"incremental":[864],"study,":[871],"majority":[873],"availability":[879],"finance":[882],"package":[883],"presence":[886],"v":[887],"onsite":[889],"activities":[890],"neither":[894,919],"added":[895],"dissatisfaction":[900],"These":[904],"termed":[907],"Indifference":[911],"add":[920],"nor":[922],"detract":[923],"quantify":[932],"preference":[934],"attributes,":[937],"employed":[940,966],"presence/absence":[946],"simulations.":[955],"Two":[956],"fixed":[957],"sets":[959],"\u201cnone":[962],"option\u201d":[963],"reliability":[970],"results.":[973],"result":[975],"simulation":[979],"revealed":[980],"varied":[990,998],"features,":[994],"respondents.":[1000],"Possibly":[1001],"imperative":[1004],"outcome":[1005],"uncovered":[1013,1133],"significant":[1019],"influence":[1020],"price":[1024],"paid":[1025],"findings":[1032],"consistent":[1037],"previous":[1039,1073],"found":[1045],"could":[1051,1179,1215],"classified":[1053],"using":[1054],"purchased.":[1067],"However,":[1068],"goes":[1071],"studies":[1074],"specifies":[1078],"at":[1089],"level":[1092],"basic":[1111],"needs":[1112],"met":[1115],"industry":[1118],"delivering":[1120],"contribute":[1127],"opportunities":[1134],"development":[1137],"pricing":[1139],"strategies":[1140],"attracting":[1145],"new":[1146],"customers":[1147],"expanding":[1149],"segment":[1153],"addition":[1159],"results,":[1166],"dissertation":[1168],"implications":[1172],"findings.":[1176],"considered":[1181],"unique":[1182],"view":[1188],"into":[1189],"vi":[1200],"consumption":[1204],"As":[1209],"result,":[1211],"additional":[1213],"contribution":[1214],"establishment":[1218],"benchmark":[1221],"future":[1223],"studies.":[1224]},"counts_by_year":[{"year":2020,"cited_by_count":1},{"year":2018,"cited_by_count":1},{"year":2016,"cited_by_count":2},{"year":2015,"cited_by_count":2}],"updated_date":"2026-09-26T08:19:03.415552","created_date":"2017-05-12T00:00:00"}
