{"id":"https://openalex.org/W2609986326","doi":"https://doi.org/10.1007/s11747-017-0531-z","title":"Business models as service strategy","display_name":"Business models as service strategy","publication_year":2017,"publication_date":"2017-04-24","ids":{"openalex":"https://openalex.org/W2609986326","doi":"https://doi.org/10.1007/s11747-017-0531-z","mag":"2609986326"},"language":"en","primary_location":{"id":"doi:10.1007/s11747-017-0531-z","doi":"https://doi.org/10.1007/s11747-017-0531-z","is_oa":false,"landing_page_url":"https://doi.org/10.1007/s11747-017-0531-z","pdf_url":null,"source":{"id":"https://openalex.org/S92522684","display_name":"Journal of the Academy of Marketing Science","issn_l":"0092-0703","issn":["0092-0703","1552-7824"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a-star","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-1","fnege-3","ft50","jufo-3","norway-2","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of the Academy of Marketing Science","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5017622229","display_name":"Heiko Wieland","orcid":"https://orcid.org/0000-0002-6947-7048","observed_orcids":["https://orcid.org/0000-0002-6947-7048"]},"institutions":[{"id":"https://openalex.org/I135369504","display_name":"California State University, Monterey Bay","ror":"https://ror.org/00mjdtw98","country_code":"US","type":"education","lineage":["https://openalex.org/I135369504"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Heiko Wieland","raw_affiliation_strings":["College of Business, California State University Monterey Bay, 100 Campus Center, Seaside, CA, 93955, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"College of Business, California State University Monterey Bay, 100 Campus Center, Seaside, CA, 93955, USA","institution_ids":["https://openalex.org/I135369504"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5058354670","display_name":"Nathaniel N. Hartmann","orcid":"https://orcid.org/0000-0002-0374-2689","observed_orcids":["https://orcid.org/0000-0002-0374-2689"]},"institutions":[{"id":"https://openalex.org/I117965899","display_name":"University of Hawai\u02bbi at M\u0101noa","ror":"https://ror.org/01wspgy28","country_code":"US","type":"education","lineage":["https://openalex.org/I117965899"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Nathaniel N. Hartmann","raw_affiliation_strings":["Shidler College of Business, University of Hawai\u2019i at M\u0101noa, 2404 Maile Way, Honolulu, HI, 96822, USA","Shidler College of Business, University of Hawai'i at M\u0101noa, 2404 Maile Way, Honolulu, HI, 96822, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Shidler College of Business, University of Hawai\u2019i at M\u0101noa, 2404 Maile Way, Honolulu, HI, 96822, USA","institution_ids":["https://openalex.org/I117965899"]},{"raw_affiliation_string":"Shidler College of Business, University of Hawai'i at M\u0101noa, 2404 Maile Way, Honolulu, HI, 96822, USA","institution_ids":["https://openalex.org/I117965899"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5034061494","display_name":"Stephen Louis Vargo","orcid":"https://orcid.org/0000-0002-2401-8358","observed_orcids":["https://orcid.org/0000-0002-2401-8358"]},"institutions":[{"id":"https://openalex.org/I117965899","display_name":"University of Hawai\u02bbi at M\u0101noa","ror":"https://ror.org/01wspgy28","country_code":"US","type":"education","lineage":["https://openalex.org/I117965899"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Stephen L. Vargo","raw_affiliation_strings":["Shidler College of Business, University of Hawai\u2019i at Manoa, 2404 Maile Way, Honolulu, HI, 96822, USA","Shidler College of Business, University of Hawai'i at Manoa, 2404 Maile Way, Honolulu, HI, 96822, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Shidler College of Business, University of Hawai\u2019i at Manoa, 2404 Maile Way, Honolulu, HI, 96822, USA","institution_ids":["https://openalex.org/I117965899"]},{"raw_affiliation_string":"Shidler College of Business, University of Hawai'i at Manoa, 2404 Maile Way, Honolulu, HI, 96822, USA","institution_ids":["https://openalex.org/I117965899"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5017622229"],"corresponding_institution_ids":["https://openalex.org/I135369504"],"apc_list":{"value":4790,"currency":"USD","value_usd":4790},"apc_paid":null,"fwci":28.1429,"has_fulltext":false,"cited_by_count":179,"citation_normalized_percentile":{"value":0.99543878,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":97,"max":100},"biblio":{"volume":"45","issue":"6","first_page":"925","last_page":"943"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.3747999966144562,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.3747999966144562,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13151","display_name":"Business Strategies and Innovation","score":0.3732999861240387,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10003","display_name":"Innovation and Knowledge Management","score":0.24120000004768372,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/business-models","display_name":"business models","score":1.0},{"id":"https://openalex.org/keywords/service-strategy","display_name":"service strategy","score":0.9430000185966492},{"id":"https://openalex.org/keywords/marketing-strategy","display_name":"marketing strategy","score":0.7699999809265137},{"id":"https://openalex.org/keywords/business-model-definition","display_name":"business model definition","score":0.7509999871253967},{"id":"https://openalex.org/keywords/fractal-approach","display_name":"fractal approach","score":0.7580000162124634},{"id":"https://openalex.org/keywords/technological-innovation","display_name":"technological innovation","score":0.9800000190734863},{"id":"https://openalex.org/keywords/market-formation","display_name":"market formation","score":0.8389999866485596},{"id":"https://openalex.org/keywords/institutional-change","display_name":"institutional change","score":0.8939999938011169},{"id":"https://openalex.org/keywords/resource-based-view","display_name":"resource-based view","score":0.5770000219345093}],"concepts":[{"id":"https://openalex.org/C2780616401","wikidata":"https://www.wikidata.org/wiki/Q1133673","display_name":"Cornerstone","level":2,"score":0.638495683670044},{"id":"https://openalex.org/C4216890","wikidata":"https://www.wikidata.org/wiki/Q815823","display_name":"Business model","level":2,"score":0.615489661693573},{"id":"https://openalex.org/C34630208","wikidata":"https://www.wikidata.org/wiki/Q7016388","display_name":"New business development","level":3,"score":0.6121984720230103},{"id":"https://openalex.org/C181282483","wikidata":"https://www.wikidata.org/wiki/Q5001958","display_name":"Business transformation","level":5,"score":0.5672941207885742},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5372085571289062},{"id":"https://openalex.org/C198082294","wikidata":"https://www.wikidata.org/wiki/Q3399648","display_name":"Position (finance)","level":2,"score":0.469093918800354},{"id":"https://openalex.org/C162754035","wikidata":"https://www.wikidata.org/wiki/Q17006331","display_name":"Artifact-centric business process model","level":5,"score":0.45696112513542175},{"id":"https://openalex.org/C189076506","wikidata":"https://www.wikidata.org/wiki/Q1518232","display_name":"Business analysis","level":3,"score":0.4410931468009949},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.4341892600059509},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.43221738934516907},{"id":"https://openalex.org/C65257409","wikidata":"https://www.wikidata.org/wiki/Q734253","display_name":"Electronic business","level":3,"score":0.3582758903503418},{"id":"https://openalex.org/C199364280","wikidata":"https://www.wikidata.org/wiki/Q5001929","display_name":"Business relationship management","level":4,"score":0.3558833599090576},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3485243022441864},{"id":"https://openalex.org/C207505557","wikidata":"https://www.wikidata.org/wiki/Q4374012","display_name":"Business process modeling","level":4,"score":0.2331543266773224},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.22892960906028748},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.21119430661201477},{"id":"https://openalex.org/C153349607","wikidata":"https://www.wikidata.org/wiki/Q36649","display_name":"Visual arts","level":1,"score":0.0},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.0},{"id":"https://openalex.org/C142362112","wikidata":"https://www.wikidata.org/wiki/Q735","display_name":"Art","level":0,"score":0.0},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1007/s11747-017-0531-z","doi":"https://doi.org/10.1007/s11747-017-0531-z","is_oa":false,"landing_page_url":"https://doi.org/10.1007/s11747-017-0531-z","pdf_url":null,"source":{"id":"https://openalex.org/S92522684","display_name":"Journal of the Academy of Marketing Science","issn_l":"0092-0703","issn":["0092-0703","1552-7824"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a-star","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-1","fnege-3","ft50","jufo-3","norway-2","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of the Academy of Marketing Science","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:spr:joamsc:v:45:y:2017:i:6:d:10.1007_s11747-017-0531-z","doi":null,"is_oa":false,"landing_page_url":"http://link.springer.com/10.1007/s11747-017-0531-z","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[],"sustainable_development_goals_aurora":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":144,"referenced_works":["https://openalex.org/W79371628","https://openalex.org/W80194568","https://openalex.org/W123313771","https://openalex.org/W178164085","https://openalex.org/W246897612","https://openalex.org/W279724836","https://openalex.org/W640744729","https://openalex.org/W642807518","https://openalex.org/W643682141","https://openalex.org/W919187098","https://openalex.org/W1495393897","https://openalex.org/W1511029770","https://openalex.org/W1522352445","https://openalex.org/W1529670513","https://openalex.org/W1554945187","https://openalex.org/W1566172004","https://openalex.org/W1597572790","https://openalex.org/W1600188765","https://openalex.org/W1700208790","https://openalex.org/W1944038571","https://openalex.org/W1961310889","https://openalex.org/W1970237540","https://openalex.org/W1970326724","https://openalex.org/W1971106437","https://openalex.org/W1972698480","https://openalex.org/W1974636593","https://openalex.org/W1980156264","https://openalex.org/W1985727537","https://openalex.org/W1987281765","https://openalex.org/W1989941882","https://openalex.org/W2002704355","https://openalex.org/W2002757881","https://openalex.org/W2004755290","https://openalex.org/W2005257538","https://openalex.org/W2006561382","https://openalex.org/W2009248339","https://openalex.org/W2013186623","https://openalex.org/W2013759460","https://openalex.org/W2015662544","https://openalex.org/W2015706988","https://openalex.org/W2015930340","https://openalex.org/W2017685754","https://openalex.org/W2022873147","https://openalex.org/W2027100880","https://openalex.org/W2027863734","https://openalex.org/W2032285541","https://openalex.org/W2034908742","https://openalex.org/W2035136090","https://openalex.org/W2038712546","https://openalex.org/W2040484478","https://openalex.org/W2042349004","https://openalex.org/W2044204909","https://openalex.org/W2045301937","https://openalex.org/W2045756266","https://openalex.org/W2049596600","https://openalex.org/W2049792501","https://openalex.org/W2053583812","https://openalex.org/W2054683942","https://openalex.org/W2054877429","https://openalex.org/W2057424099","https://openalex.org/W2059380138","https://openalex.org/W2060827592","https://openalex.org/W2061977616","https://openalex.org/W2062420996","https://openalex.org/W2064398145","https://openalex.org/W2064808927","https://openalex.org/W2077617176","https://openalex.org/W2078941804","https://openalex.org/W2086837466","https://openalex.org/W2091579301","https://openalex.org/W2093505263","https://openalex.org/W2093643082","https://openalex.org/W2096010043","https://openalex.org/W2103537410","https://openalex.org/W2106502075","https://openalex.org/W2109170153","https://openalex.org/W2110064109","https://openalex.org/W2111450434","https://openalex.org/W2117566259","https://openalex.org/W2119176305","https://openalex.org/W2122407370","https://openalex.org/W2123709218","https://openalex.org/W2125261476","https://openalex.org/W2126840412","https://openalex.org/W2127148641","https://openalex.org/W2132368357","https://openalex.org/W2135197917","https://openalex.org/W2135526934","https://openalex.org/W2136071264","https://openalex.org/W2140409505","https://openalex.org/W2140497364","https://openalex.org/W2140956556","https://openalex.org/W2141647475","https://openalex.org/W2142700825","https://openalex.org/W2143615203","https://openalex.org/W2143834698","https://openalex.org/W2145958506","https://openalex.org/W2147372132","https://openalex.org/W2154482656","https://openalex.org/W2158536104","https://openalex.org/W2162412465","https://openalex.org/W2166737518","https://openalex.org/W2166792323","https://openalex.org/W2167358276","https://openalex.org/W2171173475","https://openalex.org/W2175925953","https://openalex.org/W2185176023","https://openalex.org/W2232839779","https://openalex.org/W2254581393","https://openalex.org/W2297901714","https://openalex.org/W2318735428","https://openalex.org/W2330945352","https://openalex.org/W2331731971","https://openalex.org/W2334930053","https://openalex.org/W2511845513","https://openalex.org/W2556211367","https://openalex.org/W2767994998","https://openalex.org/W2970744670","https://openalex.org/W3046509492","https://openalex.org/W3121147769","https://openalex.org/W3122012141","https://openalex.org/W3123281582","https://openalex.org/W3124536214","https://openalex.org/W4213183334","https://openalex.org/W4229502521","https://openalex.org/W4234414578","https://openalex.org/W4237683388","https://openalex.org/W4238399289","https://openalex.org/W4241742455","https://openalex.org/W4242920368","https://openalex.org/W4248061457","https://openalex.org/W4249953509","https://openalex.org/W4251385499","https://openalex.org/W4252459496","https://openalex.org/W4289257187","https://openalex.org/W4297081765","https://openalex.org/W4298413470","https://openalex.org/W4301031038","https://openalex.org/W4301056702","https://openalex.org/W6631698277","https://openalex.org/W6634024652","https://openalex.org/W6665817117","https://openalex.org/W6767559560","https://openalex.org/W6794202239"],"related_works":["https://openalex.org/W646538940","https://openalex.org/W2186885558","https://openalex.org/W636410951","https://openalex.org/W2530356178","https://openalex.org/W582516197","https://openalex.org/W1578918838","https://openalex.org/W4245916050","https://openalex.org/W584863487","https://openalex.org/W1993147421","https://openalex.org/W4237000566"],"abstract_inverted_index":null,"counts_by_year":[{"year":2026,"cited_by_count":10},{"year":2025,"cited_by_count":22},{"year":2024,"cited_by_count":19},{"year":2023,"cited_by_count":15},{"year":2022,"cited_by_count":23},{"year":2021,"cited_by_count":33},{"year":2020,"cited_by_count":18},{"year":2019,"cited_by_count":22},{"year":2018,"cited_by_count":13},{"year":2017,"cited_by_count":4}],"updated_date":"2026-10-16T09:59:22.235173","created_date":"2025-10-10T00:00:00"}