{"id":"https://openalex.org/W2600538628","doi":"https://doi.org/10.1108/ijrdm-11-2016-0205","title":"Segmenting female consumers: high-involvement personal services","display_name":"Segmenting female consumers: high-involvement personal services","publication_year":2017,"publication_date":"2017-03-24","ids":{"openalex":"https://openalex.org/W2600538628","doi":"https://doi.org/10.1108/ijrdm-11-2016-0205","mag":"2600538628"},"language":"en","primary_location":{"id":"doi:10.1108/ijrdm-11-2016-0205","doi":"https://doi.org/10.1108/ijrdm-11-2016-0205","is_oa":false,"landing_page_url":"https://doi.org/10.1108/ijrdm-11-2016-0205","pdf_url":null,"source":{"id":"https://openalex.org/S65353606","display_name":"International Journal of Retail & Distribution Management","issn_l":"0959-0552","issn":["0959-0552","1758-6690"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","fnege-3","jufo-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Retail &amp; Distribution Management","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5069414181","display_name":"Borut Milfelner","orcid":"https://orcid.org/0000-0003-4469-3972","observed_orcids":["https://orcid.org/0000-0003-4469-3972"]},"institutions":[{"id":"https://openalex.org/I37696226","display_name":"University of Maribor","ror":"https://ror.org/01d5jce07","country_code":"SI","type":"education","lineage":["https://openalex.org/I37696226"]}],"countries":["SI"],"is_corresponding":false,"raw_author_name":"Borut Milfelner","raw_affiliation_strings":["Faculty of Economics and Business, University of Maribor, Maribor, Slovenia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Economics and Business, University of Maribor, Maribor, Slovenia","institution_ids":["https://openalex.org/I37696226"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5061793469","display_name":"Tanja Vidergar Kikel","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I37696226","display_name":"University of Maribor","ror":"https://ror.org/01d5jce07","country_code":"SI","type":"education","lineage":["https://openalex.org/I37696226"]}],"countries":["SI"],"is_corresponding":false,"raw_author_name":"Tanja Vidergar Kikel","raw_affiliation_strings":["Faculty of Economics and Business, University of Maribor, Maribor, Slovenia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Economics and Business, University of Maribor, Maribor, Slovenia","institution_ids":["https://openalex.org/I37696226"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5089517271","display_name":"Damijan Mumel","orcid":"https://orcid.org/0000-0003-4389-2267","observed_orcids":["https://orcid.org/0000-0003-4389-2267"]},"institutions":[{"id":"https://openalex.org/I37696226","display_name":"University of Maribor","ror":"https://ror.org/01d5jce07","country_code":"SI","type":"education","lineage":["https://openalex.org/I37696226"]}],"countries":["SI"],"is_corresponding":false,"raw_author_name":"Damijan Mumel","raw_affiliation_strings":["Faculty of Economics and Business, University of Maribor, Maribor, Slovenia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Economics and Business, University of Maribor, Maribor, Slovenia","institution_ids":["https://openalex.org/I37696226"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5080552980","display_name":"Aleksandra Pisnik","orcid":"https://orcid.org/0000-0002-8680-4143","observed_orcids":["https://orcid.org/0000-0002-8680-4143"]},"institutions":[{"id":"https://openalex.org/I37696226","display_name":"University of Maribor","ror":"https://ror.org/01d5jce07","country_code":"SI","type":"education","lineage":["https://openalex.org/I37696226"]}],"countries":["SI"],"is_corresponding":false,"raw_author_name":"Aleksandra Pisnik","raw_affiliation_strings":["Faculty of Economics and Business, University of Maribor, Maribor, Slovenia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Economics and Business, University of Maribor, Maribor, Slovenia","institution_ids":["https://openalex.org/I37696226"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I37696226"],"apc_list":null,"apc_paid":null,"fwci":0.3974,"has_fulltext":false,"cited_by_count":7,"citation_normalized_percentile":{"value":0.74777721,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":87,"max":96},"biblio":{"volume":"45","issue":"5","first_page":"485","last_page":"497"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13169","display_name":"Consumer Perception and Purchasing Behavior","score":0.9115999937057495,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T13169","display_name":"Consumer Perception and Purchasing Behavior","score":0.9115999937057495,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12807","display_name":"Consumer Behavior and Market Dynamics","score":0.02850000001490116,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12663","display_name":"Body Image and Dysmorphia Studies","score":0.020800000056624413,"subfield":{"id":"https://openalex.org/subfields/3203","display_name":"Clinical Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/customer-segmentation","display_name":"customer segmentation","score":0.8740000128746033},{"id":"https://openalex.org/keywords/female-consumers","display_name":"women consumers","score":0.9020000100135803},{"id":"https://openalex.org/keywords/cosmetic-surgery","display_name":"cosmetic surgery","score":0.9359999895095825},{"id":"https://openalex.org/keywords/body-image","display_name":"body image","score":0.7609999775886536},{"id":"https://openalex.org/keywords/self-esteem","display_name":"self-esteem","score":0.9940000176429749},{"id":"https://openalex.org/keywords/appearance-concerns","display_name":"appearance concerns","score":0.6349999904632568},{"id":"https://openalex.org/keywords/marketing-communication","display_name":"marketing communication","score":0.4519999921321869},{"id":"https://openalex.org/keywords/slovenian-women","display_name":"Slovenian women","score":0.6420000195503235}],"concepts":[{"id":"https://openalex.org/C125308379","wikidata":"https://www.wikidata.org/wiki/Q363057","display_name":"Market segmentation","level":2,"score":0.771442174911499},{"id":"https://openalex.org/C153721897","wikidata":"https://www.wikidata.org/wiki/Q3436149","display_name":"Intrapersonal communication","level":3,"score":0.6704367399215698},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.6398059129714966},{"id":"https://openalex.org/C198531522","wikidata":"https://www.wikidata.org/wiki/Q485146","display_name":"Sample (material)","level":2,"score":0.6275607347488403},{"id":"https://openalex.org/C89600930","wikidata":"https://www.wikidata.org/wiki/Q1423946","display_name":"Segmentation","level":2,"score":0.574899435043335},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.5215025544166565},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.5083240866661072},{"id":"https://openalex.org/C2908647359","wikidata":"https://www.wikidata.org/wiki/Q2625603","display_name":"Population","level":2,"score":0.5034551024436951},{"id":"https://openalex.org/C165957694","wikidata":"https://www.wikidata.org/wiki/Q5421350","display_name":"Exploratory factor analysis","level":3,"score":0.5000731945037842},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.3974143862724304},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.29511862993240356},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.2377905547618866},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.21501412987709045},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.15741750597953796},{"id":"https://openalex.org/C11012388","wikidata":"https://www.wikidata.org/wiki/Q170658","display_name":"Creativity","level":2,"score":0.1193898618221283},{"id":"https://openalex.org/C164850336","wikidata":"https://www.wikidata.org/wiki/Q3685487","display_name":"Interpersonal communication","level":2,"score":0.11561411619186401},{"id":"https://openalex.org/C149923435","wikidata":"https://www.wikidata.org/wiki/Q37732","display_name":"Demography","level":1,"score":0.11156255006790161},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.10951799154281616},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.10830062627792358},{"id":"https://openalex.org/C185592680","wikidata":"https://www.wikidata.org/wiki/Q2329","display_name":"Chemistry","level":0,"score":0.0},{"id":"https://openalex.org/C43617362","wikidata":"https://www.wikidata.org/wiki/Q170050","display_name":"Chromatography","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/ijrdm-11-2016-0205","doi":"https://doi.org/10.1108/ijrdm-11-2016-0205","is_oa":false,"landing_page_url":"https://doi.org/10.1108/ijrdm-11-2016-0205","pdf_url":null,"source":{"id":"https://openalex.org/S65353606","display_name":"International Journal of Retail & Distribution Management","issn_l":"0959-0552","issn":["0959-0552","1758-6690"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","fnege-3","jufo-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Retail &amp; Distribution Management","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.6000000238418579,"display_name":"Gender equality","id":"https://metadata.un.org/sdg/5"},{"score":0.5683000087738037,"display_name":"Good health and well-being","id":"https://metadata.un.org/sdg/3"}],"study_designs":[{"display_name":"Observational Study","id":"https://openalex.org/study-designs/observational-study"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":32,"referenced_works":["https://openalex.org/W5403676","https://openalex.org/W229498736","https://openalex.org/W1587636877","https://openalex.org/W1602024611","https://openalex.org/W1963775560","https://openalex.org/W1972748657","https://openalex.org/W1976244642","https://openalex.org/W1996411989","https://openalex.org/W2001916422","https://openalex.org/W2013189026","https://openalex.org/W2014291281","https://openalex.org/W2017618365","https://openalex.org/W2023294702","https://openalex.org/W2029944835","https://openalex.org/W2034004905","https://openalex.org/W2042605568","https://openalex.org/W2045917006","https://openalex.org/W2046169740","https://openalex.org/W2065618601","https://openalex.org/W2083124236","https://openalex.org/W2092932016","https://openalex.org/W2111386815","https://openalex.org/W2137077602","https://openalex.org/W2148304069","https://openalex.org/W2159847024","https://openalex.org/W2165281856","https://openalex.org/W2167305768","https://openalex.org/W2497864069","https://openalex.org/W2908816527","https://openalex.org/W2950638324","https://openalex.org/W2999341070","https://openalex.org/W3141435694"],"related_works":["https://openalex.org/W4238361613","https://openalex.org/W2986375196","https://openalex.org/W3117198877","https://openalex.org/W4411188914","https://openalex.org/W4399917495","https://openalex.org/W2995047027","https://openalex.org/W4205258258","https://openalex.org/W2338913525","https://openalex.org/W7135450274","https://openalex.org/W2898237657"],"abstract_inverted_index":{"Purpose":[0],"The":[1,40,69,92,120],"purpose":[2],"of":[3,22,47,64,144,151,155,180,194,221,232,236,255],"this":[4,58,181,222],"paper":[5,223],"is":[6,224],"to":[7,17,25,130,225],"measure":[8],"attitudes":[9,27,81,233,268],"towards":[10,28,82,269],"cosmetic":[11,29,83,195,241,270],"surgery":[12,30,84],"services":[13,31,85],"among":[14,37,253],"women":[15,23,49,145],"and":[16,32,109,136,159,169,214,230,234],"determine":[18],"the":[19,34,61,65,80,111,149,153,205,219,264],"potential":[20],"segments":[21,143,166,185,254],"according":[24,129],"their":[26],"discover":[33],"main":[35],"differences":[36,250],"them.":[38],"Design/methodology/approach":[39],"research":[41,59],"was":[42,55,74,86,96,107,117],"implemented":[43,97],"on":[44,204,210,249],"a":[45,211,216,227,245],"sample":[46,54],"258":[48],"in":[50,98,110],"Slovenia.":[51],"A":[52],"quota":[53],"chosen":[56],"for":[57,79,192],"following":[60],"age":[62],"characteristics":[63],"Slovenian":[66],"female":[67,256],"population.":[68],"data":[70],"collection":[71],"method":[72,106],"used":[73],"personal":[75],"interviews.":[76],"Convergent":[77],"validity":[78],"assessed":[87],"with":[88,104],"exploratory":[89],"factor":[90],"analysis.":[91],"segmentation":[93,177],"analysis":[94,116,229],"procedure":[95],"two":[99,184],"phases.":[100],"First,":[101],"hierarchical":[102],"clustering":[103],"Ward\u2019s":[105],"deployed,":[108],"second":[112],"step":[113],"K-means":[114],"cluster":[115],"used.":[118],"Findings":[119],"results":[121],"show":[122,162],"that":[123,163,188,251,266],"four":[124,142,165],"clusters":[125],"were":[126,146],"clearly":[127],"distinctive":[128],"three":[131],"dimensions,":[132],"namely,":[133],"intrapersonal,":[134],"social":[135],"consider":[137],"component.":[138],"In":[139],"further":[140],"analysis,":[141,178],"analysed":[147],"regarding":[148,240],"fear":[150],"ageing,":[152],"importance":[154],"appearance,":[156],"body":[157],"image":[158],"self-esteem.":[160],"Results":[161],"all":[164],"are":[167,189],"unique":[168],"distinguish":[170],"one":[171],"from":[172],"another.":[173],"Practical":[174],"implications":[175],"Through":[176],"authors":[179],"study":[182],"indicate":[183],"(target":[186],"groups)":[187],"possibly":[190],"interesting":[191],"providers":[193],"services.":[196],"Marketing":[197],"communication":[198],"activities":[199],"should":[200],"mainly":[201],"be":[202],"focussed":[203],"woman\u2019s":[206],"appearance.":[207],"Originality/value":[208],"Based":[209],"theoretical":[212],"hypothesis":[213],"use":[215],"quantitative":[217],"method,":[218],"aim":[220],"provide":[226],"deeper":[228],"understanding":[231],"views":[235],"different":[237],"woman":[238],"profile":[239],"surgeries.":[242],"It":[243],"presents":[244],"more":[246],"structured":[247],"view":[248],"exist":[252],"consumers":[257],"while":[258],"also":[259],"adding":[260],"new":[261],"insights":[262],"into":[263],"factors":[265],"influence":[267],"procedures.":[271]},"counts_by_year":[{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":1}],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2017-04-07T00:00:00"}
