{"id":"https://openalex.org/W2593766749","doi":"https://doi.org/10.15728/bbr.2017.14.2.3","title":"Knowledge Management as a Determining Factor in the Retention of Professionals in the Industry: A Case Study in an Organization in the Furniture Industry","display_name":"Knowledge Management as a Determining Factor in the Retention of Professionals in the Industry: A Case Study in an Organization in the Furniture Industry","publication_year":2017,"publication_date":"2017-03-01","ids":{"openalex":"https://openalex.org/W2593766749","doi":"https://doi.org/10.15728/bbr.2017.14.2.3","mag":"2593766749"},"language":"en","primary_location":{"id":"doi:10.15728/bbr.2017.14.2.3","doi":"https://doi.org/10.15728/bbr.2017.14.2.3","is_oa":true,"landing_page_url":"https://doi.org/10.15728/bbr.2017.14.2.3","pdf_url":"http://bbronline.com.br/index.php/bbr/article/download/35/53","source":{"id":"https://openalex.org/S2764758797","display_name":"Brazilian Business Review","issn_l":"1808-2386","issn":["1808-2386"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","norway-1","poland-20","russia-white-list-2","scielo"],"host_organization":"https://openalex.org/I4210094603","host_organization_name":"Fucape Business School","host_organization_lineage":["https://openalex.org/I4210094603"],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Brazilian Business Review","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"http://bbronline.com.br/index.php/bbr/article/download/35/53","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5037685169","display_name":"Osmarina Pedro Garcia Garcia","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I193876067","display_name":"Universidade Estadual do Oeste do Paran\u00e1","ror":"https://ror.org/05ne20t07","country_code":"BR","type":"education","lineage":["https://openalex.org/I193876067"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Osmarina Garcia","raw_affiliation_strings":["Universidade Estadual do Oeste do Paran\u00e1",". UNIOESTE -Universidade Estadual do Oeste do Paran\u00e1 Rua Rio de Janeiro 1405, Cascavel -PR CEP 85801-030"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universidade Estadual do Oeste do Paran\u00e1","institution_ids":["https://openalex.org/I193876067"]},{"raw_affiliation_string":". UNIOESTE -Universidade Estadual do Oeste do Paran\u00e1 Rua Rio de Janeiro 1405, Cascavel -PR CEP 85801-030","institution_ids":["https://openalex.org/I193876067"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5046822614","display_name":"Sandra Maria Coltre","orcid":"https://orcid.org/0000-0001-6699-0500","observed_orcids":["https://orcid.org/0000-0001-6699-0500"]},"institutions":[{"id":"https://openalex.org/I193876067","display_name":"Universidade Estadual do Oeste do Paran\u00e1","ror":"https://ror.org/05ne20t07","country_code":"BR","type":"education","lineage":["https://openalex.org/I193876067"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Sandra Coltre","raw_affiliation_strings":["Universidade Estadual do Oeste do Paran\u00e1","Universidade Estadual do Oeste do Paran\u00e1 Rua S\u00e3o Paulo, 500 -Cascavel -Paran\u00e1 -CEP: 85801-020"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universidade Estadual do Oeste do Paran\u00e1","institution_ids":["https://openalex.org/I193876067"]},{"raw_affiliation_string":"Universidade Estadual do Oeste do Paran\u00e1 Rua S\u00e3o Paulo, 500 -Cascavel -Paran\u00e1 -CEP: 85801-020","institution_ids":["https://openalex.org/I193876067"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I193876067"],"apc_list":null,"apc_paid":null,"fwci":5.7264,"has_fulltext":true,"cited_by_count":14,"citation_normalized_percentile":{"value":0.95581185,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":88,"max":98},"biblio":{"volume":"14","issue":"1","first_page":"182","last_page":"203"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.5547000169754028,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.5547000169754028,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12843","display_name":"Human Resource and Talent Management","score":0.2515000104904175,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12815","display_name":"Management and Organizational Practices","score":0.07880000025033951,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/knowledge-management","display_name":"knowledge management","score":0.9990000128746033},{"id":"https://openalex.org/keywords/employee-retention","display_name":"employee retention","score":0.9900000095367432},{"id":"https://openalex.org/keywords/tacit-knowledge","display_name":"tacit knowledge","score":0.9950000047683716},{"id":"https://openalex.org/keywords/explicit-knowledge","display_name":"explicit knowledge","score":1.0},{"id":"https://openalex.org/keywords/furniture-industry","display_name":"furniture industry","score":0.8830000162124634},{"id":"https://openalex.org/keywords/human-resource-management","display_name":"human resource management","score":0.843999981880188},{"id":"https://openalex.org/keywords/organizational-knowledge","display_name":"organizational knowledge","score":0.47600001096725464}],"concepts":[{"id":"https://openalex.org/C105776082","wikidata":"https://www.wikidata.org/wiki/Q617473","display_name":"Likert scale","level":2,"score":0.7818703055381775},{"id":"https://openalex.org/C165957694","wikidata":"https://www.wikidata.org/wiki/Q5421350","display_name":"Exploratory factor analysis","level":3,"score":0.7057050466537476},{"id":"https://openalex.org/C2986548036","wikidata":"https://www.wikidata.org/wiki/Q726474","display_name":"Factorial analysis","level":2,"score":0.6827313899993896},{"id":"https://openalex.org/C2779561248","wikidata":"https://www.wikidata.org/wiki/Q743861","display_name":"Tacit knowledge","level":2,"score":0.6797585487365723},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5174742341041565},{"id":"https://openalex.org/C2776436953","wikidata":"https://www.wikidata.org/wiki/Q5163215","display_name":"Consistency (knowledge bases)","level":2,"score":0.4908962845802307},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.4901807904243469},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.48528167605400085},{"id":"https://openalex.org/C2778755073","wikidata":"https://www.wikidata.org/wiki/Q10858537","display_name":"Scale (ratio)","level":2,"score":0.4788629710674286},{"id":"https://openalex.org/C2988083511","wikidata":"https://www.wikidata.org/wiki/Q14745","display_name":"Furniture industry","level":2,"score":0.43587666749954224},{"id":"https://openalex.org/C2777267654","wikidata":"https://www.wikidata.org/wiki/Q3519023","display_name":"Test (biology)","level":2,"score":0.4270375967025757},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.31070154905319214},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.23258036375045776},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.1715751588344574},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.11933028697967529},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C54750564","wikidata":"https://www.wikidata.org/wiki/Q26643","display_name":"Commerce","level":1,"score":0.0},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C138496976","wikidata":"https://www.wikidata.org/wiki/Q175002","display_name":"Developmental psychology","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0}],"mesh":[],"locations_count":7,"locations":[{"id":"doi:10.15728/bbr.2017.14.2.3","doi":"https://doi.org/10.15728/bbr.2017.14.2.3","is_oa":true,"landing_page_url":"https://doi.org/10.15728/bbr.2017.14.2.3","pdf_url":"http://bbronline.com.br/index.php/bbr/article/download/35/53","source":{"id":"https://openalex.org/S2764758797","display_name":"Brazilian Business Review","issn_l":"1808-2386","issn":["1808-2386"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","norway-1","poland-20","russia-white-list-2","scielo"],"host_organization":"https://openalex.org/I4210094603","host_organization_name":"Fucape Business School","host_organization_lineage":["https://openalex.org/I4210094603"],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Brazilian Business Review","raw_type":"journal-article"},{"id":"pmh:oai:scielo:S1808-23862017000200182","doi":null,"is_oa":true,"landing_page_url":"http://www.scielo.br/scielo.php?script=sci_arttext&pid=S1808-23862017000200182","pdf_url":null,"source":{"id":"https://openalex.org/S4306402641","display_name":"LA Referencia (Red Federada de Repositorios Institucionales de Publicaciones Cient\u00edficas)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I4383465926","host_organization_name":"LA Referencia","host_organization_lineage":["https://openalex.org/I4383465926"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"BBR. Brazilian Business Review v.14 n.2 2017","raw_type":"info:eu-repo/semantics/article"},{"id":"pmh:oai:tede.unioeste.br:tede/1001","doi":null,"is_oa":true,"landing_page_url":"http://tede.unioeste.br:8080/tede/handle/tede/1001","pdf_url":null,"source":{"id":"https://openalex.org/S4306402641","display_name":"LA Referencia (Red Federada de Repositorios Institucionales de Publicaciones Cient\u00edficas)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I4383465926","host_organization_name":"LA Referencia","host_organization_lineage":["https://openalex.org/I4383465926"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"instacron:UNIOESTE","raw_type":"info:eu-repo/semantics/masterThesis"},{"id":"pmh:oai:RePEc:bbz:fcpbbr:v:14:y:2017:i:2:p182-203","doi":null,"is_oa":false,"landing_page_url":"http://www.bbronline.com.br/index.php/bbr/article/download/35/53","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"},{"id":"pmh:oai:americanae.aecid.es:2619385","doi":null,"is_oa":true,"landing_page_url":"http://www.scielo.br/scielo.php?script=sci_arttext&pid=S1808-23862017000200182","pdf_url":null,"source":{"id":"https://openalex.org/S4306400786","display_name":"Americanae (AECID Library)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-nc-sa","license_id":"https://openalex.org/licenses/cc-by-nc-sa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"BBR. Brazilian Business Review v.14 n.2 2017","raw_type":"info:eu-repo/semantics/article"},{"id":"pmh:oai:doaj.org/article:1fd3e359aa4e430aa800a9b31e0cec01","doi":null,"is_oa":true,"landing_page_url":"https://doaj.org/article/1fd3e359aa4e430aa800a9b31e0cec01","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"BBR: Brazilian Business Review, Vol 14, Iss 2, Pp 182-203 (2017)","raw_type":"article"},{"id":"pmh:oai:redalyc.org:123050102003","doi":null,"is_oa":false,"landing_page_url":"https://www.redalyc.org/articulo.oa?id=123050102003","pdf_url":null,"source":{"id":"https://openalex.org/S4377196100","display_name":"Redalyc (Universidad Aut\u00f3noma del Estado de M\u00e9xico)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I179647637","host_organization_name":"Universidad Aut\u00f3noma del Estado de M\u00e9xico","host_organization_lineage":["https://openalex.org/I179647637"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"BBR - Brazilian Business Review (Brasil) Num.2 Vol.14","raw_type":"art\u00edculo cient\u00edfico"}],"best_oa_location":{"id":"doi:10.15728/bbr.2017.14.2.3","doi":"https://doi.org/10.15728/bbr.2017.14.2.3","is_oa":true,"landing_page_url":"https://doi.org/10.15728/bbr.2017.14.2.3","pdf_url":"http://bbronline.com.br/index.php/bbr/article/download/35/53","source":{"id":"https://openalex.org/S2764758797","display_name":"Brazilian Business Review","issn_l":"1808-2386","issn":["1808-2386"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","norway-1","poland-20","russia-white-list-2","scielo"],"host_organization":"https://openalex.org/I4210094603","host_organization_name":"Fucape Business School","host_organization_lineage":["https://openalex.org/I4210094603"],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Brazilian Business Review","raw_type":"journal-article"},"sustainable_development_goals":[{"display_name":"Decent work and economic growth","score":0.7825999855995178,"id":"https://metadata.un.org/sdg/8"}],"study_designs":[{"display_name":"Observational Study","id":"https://openalex.org/study-designs/observational-study"}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2593766749.pdf","grobid_xml":"https://content.openalex.org/works/W2593766749.grobid-xml"},"referenced_works_count":10,"referenced_works":["https://openalex.org/W1506839928","https://openalex.org/W1603324535","https://openalex.org/W1605176579","https://openalex.org/W1932388044","https://openalex.org/W1992324015","https://openalex.org/W2044712220","https://openalex.org/W2289205268","https://openalex.org/W3123487730","https://openalex.org/W3169540198","https://openalex.org/W3174312184"],"related_works":["https://openalex.org/W6946035442","https://openalex.org/W4405431815","https://openalex.org/W2165472659","https://openalex.org/W7066297560","https://openalex.org/W1524919619","https://openalex.org/W7220039127","https://openalex.org/W2551284994","https://openalex.org/W7220053107","https://openalex.org/W4319299362","https://openalex.org/W4410734520"],"abstract_inverted_index":{"This":[0],"study":[1],"investigates":[2],"which":[3],"one(s)":[4],"of":[5,52,62,87,148,150],"the":[6,11,25,75,85,94,96,105,111,131,137,141,146,151],"knowledge":[7],"management":[8],"factor(s),":[9],"via":[10],"tacit":[12,126],"and/or":[13],"explicit":[14,128],"way,":[15],"are":[16],"crucial":[17],"in":[18,21,24,48,104,140],"retaining":[19],"professionals":[20],"a":[22,49,56],"company":[23],"furniture":[26,50],"industry.":[27],"The":[28,81],"research":[29],"was":[30],"exploratory,":[31],"with":[32],"lifting":[33],"procedure,":[34],"and":[35,37,65,77,121,127],"qualitative":[36],"quantitative":[38],"approach.":[39],"Data":[40],"were":[41],"collected":[42],"from":[43],"June":[44],"to":[45,59,93],"August":[46],"2014":[47],"industry":[51],"Francisco":[53],"Beltr\u00e3o/PR,":[54],"through":[55,136],"questionnaire":[57],"applied":[58,110],"224":[60],"employees":[61,149],"administrative,":[63],"industrial":[64],"commercial":[66],"areas,":[67],"as":[68],"follows:":[69],"11":[70],"managers,":[71],"44":[72],"responsible":[73],"for":[74,125],"area":[76],"169":[78],"operational":[79],"employees.":[80],"Likert":[82],"scale":[83],"detected":[84],"frequency":[86],"respondents\u2019":[88],"views.":[89],"To":[90],"provide":[91],"consistency":[92],"findings,":[95],"data":[97],"obtained":[98],"Multivariate":[99],"Analysis":[100,120],"statistical":[101],"treatment,":[102],"developed":[103],"free":[106],"R":[107],"software.":[108],"We":[109],"Main":[112],"Component":[113],"Analysis,":[114,116,118],"Factorial":[115],"Correspondence":[117],"Correlation":[119],"Chi-squared":[122],"Test":[123],"separately":[124],"ways.":[129],"After":[130],"analysis,":[132],"we":[133],"concluded":[134],"that":[135],"factors":[138],"shown":[139],"study,":[142],"both":[143],"pathways":[144],"influence":[145],"retention":[147],"surveyed":[152],"company.":[153]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":1},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":5},{"year":2018,"cited_by_count":1},{"year":2017,"cited_by_count":2}],"updated_date":"2026-10-07T09:51:55.459714","created_date":"2017-03-16T00:00:00"}