{"id":"https://openalex.org/W2592830305","doi":null,"title":"Human Resource Management in Hotel Units: The Portuguese Case","display_name":"Human Resource Management in Hotel Units: The Portuguese Case","publication_year":2017,"publication_date":"2017-01-22","ids":{"openalex":"https://openalex.org/W2592830305","mag":"2592830305"},"language":"en","primary_location":{"id":"pmh:oai:RePEc:prp:jattij:v:9:y:2016:i:1:p:5-18","doi":null,"is_oa":false,"landing_page_url":"http://www.hippocampus.si/ISSN/2335-4194/9-1_5-18.pdf","pdf_url":"http://www.hippocampus.si/ISSN/2335-4194/9-1_5-18.pdf","source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"},"volume":null,"type":"article","indexed_in":[],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"http://hdl.handle.net/10400.22/9182","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5100712070","display_name":"Susana Silva","orcid":"https://orcid.org/0000-0003-4760-7662","observed_orcids":["https://orcid.org/0000-0003-4760-7662","https://orcid.org/0000-0001-5853-9349"]},"institutions":[{"id":"https://openalex.org/I83863532","display_name":"Universidade T\u00e9cnica do Porto","ror":"https://ror.org/04988re48","country_code":"PT","type":"education","lineage":["https://openalex.org/I83863532"]}],"countries":["PT"],"is_corresponding":false,"raw_author_name":"Susana Silva","raw_affiliation_strings":["School of Management and Industrial Studies (ESEIG), Polytechnic Institute of Porto, Vila do Conde, Portugal"],"raw_orcid":"https://orcid.org/0000-0003-4760-7662","affiliations":[{"raw_affiliation_string":"School of Management and Industrial Studies (ESEIG), Polytechnic Institute of Porto, Vila do Conde, Portugal","institution_ids":["https://openalex.org/I83863532"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5050350190","display_name":"Dora Martins","orcid":"https://orcid.org/0000-0002-2474-5483","observed_orcids":["https://orcid.org/0000-0002-2474-5483"]},"institutions":[{"id":"https://openalex.org/I83863532","display_name":"Universidade T\u00e9cnica do Porto","ror":"https://ror.org/04988re48","country_code":"PT","type":"education","lineage":["https://openalex.org/I83863532"]}],"countries":["PT"],"is_corresponding":false,"raw_author_name":"Dora Martins","raw_affiliation_strings":["School of Management and Industrial Studies (ESEIG), Polytechnic Institute of Porto, Vila do Conde, Portugal"],"raw_orcid":"https://orcid.org/0000-0002-2474-5483","affiliations":[{"raw_affiliation_string":"School of Management and Industrial Studies (ESEIG), Polytechnic Institute of Porto, Vila do Conde, Portugal","institution_ids":["https://openalex.org/I83863532"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I83863532"],"apc_list":null,"apc_paid":null,"fwci":6.619,"has_fulltext":false,"cited_by_count":7,"citation_normalized_percentile":{"value":0.95684973,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":"9","issue":"1","first_page":"5","last_page":"18"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12584","display_name":"Hospitality and Tourism Education","score":0.4291999936103821,"subfield":{"id":"https://openalex.org/subfields/1409","display_name":"Tourism, Leisure and Hospitality Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12584","display_name":"Hospitality and Tourism Education","score":0.4291999936103821,"subfield":{"id":"https://openalex.org/subfields/1409","display_name":"Tourism, Leisure and Hospitality Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12843","display_name":"Human Resource and Talent Management","score":0.28760001063346863,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14309","display_name":"Employee Performance and Management","score":0.07620000094175339,"subfield":{"id":"https://openalex.org/subfields/3307","display_name":"Human Factors and Ergonomics"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/human-resource-management","display_name":"human resource management","score":0.9789999723434448},{"id":"https://openalex.org/keywords/hotel-industry","display_name":"hotel industry","score":0.8550000190734863},{"id":"https://openalex.org/keywords/human-resource-management-practices","display_name":"human resource management practices","score":0.7910000085830688},{"id":"https://openalex.org/keywords/organizational-performance","display_name":"organizational performance","score":0.9229999780654907},{"id":"https://openalex.org/keywords/service-quality","display_name":"service quality","score":0.9610000252723694},{"id":"https://openalex.org/keywords/pro-environmental-behavior","display_name":"pro-environmental behavior","score":0.8920000195503235},{"id":"https://openalex.org/keywords/customer-satisfaction","display_name":"customer satisfaction","score":0.9710000157356262},{"id":"https://openalex.org/keywords/competitiveness","display_name":"competitiveness","score":0.9490000009536743},{"id":"https://openalex.org/keywords/human-capital-management","display_name":"human capital management","score":0.7319999933242798},{"id":"https://openalex.org/keywords/portuguese-hotels","display_name":"Portuguese hotels","score":0.5529999732971191},{"id":"https://openalex.org/keywords/tourism-industry","display_name":"tourism industry","score":0.6880000233650208}],"concepts":[{"id":"https://openalex.org/C35219183","wikidata":"https://www.wikidata.org/wiki/Q5146","display_name":"Portuguese","level":2,"score":0.7050800919532776},{"id":"https://openalex.org/C202372285","wikidata":"https://www.wikidata.org/wiki/Q1056396","display_name":"Human resource management","level":2,"score":0.6918634176254272},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6653024554252625},{"id":"https://openalex.org/C18918823","wikidata":"https://www.wikidata.org/wiki/Q49389","display_name":"Tourism","level":2,"score":0.6326800584793091},{"id":"https://openalex.org/C107645774","wikidata":"https://www.wikidata.org/wiki/Q5467169","display_name":"Human resources","level":2,"score":0.6194283366203308},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.585802435874939},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.5761200189590454},{"id":"https://openalex.org/C2776943663","wikidata":"https://www.wikidata.org/wiki/Q165687","display_name":"Human capital","level":2,"score":0.4747519791126251},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.44926708936691284},{"id":"https://openalex.org/C525551149","wikidata":"https://www.wikidata.org/wiki/Q1495452","display_name":"Hospitality industry","level":3,"score":0.4459437429904938},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.24267786741256714},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.18464845418930054},{"id":"https://openalex.org/C205649164","wikidata":"https://www.wikidata.org/wiki/Q1071","display_name":"Geography","level":0,"score":0.10759952664375305},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.08760082721710205},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.08556288480758667},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.08523648977279663},{"id":"https://openalex.org/C166957645","wikidata":"https://www.wikidata.org/wiki/Q23498","display_name":"Archaeology","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"pmh:oai:RePEc:prp:jattij:v:9:y:2016:i:1:p:5-18","doi":null,"is_oa":false,"landing_page_url":"http://www.hippocampus.si/ISSN/2335-4194/9-1_5-18.pdf","pdf_url":"http://www.hippocampus.si/ISSN/2335-4194/9-1_5-18.pdf","source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"},{"id":"pmh:oai:recipp.ipp.pt:10400.22/9182","doi":null,"is_oa":true,"landing_page_url":"http://hdl.handle.net/10400.22/9182","pdf_url":null,"source":{"id":"https://openalex.org/S4306402433","display_name":"Portuguese National Funding Agency for Science, Research and Technology (RCAAP Project by FCT)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"journal article"},{"id":"mag:2592830305","doi":null,"is_oa":false,"landing_page_url":"http://academica.turistica.si/index.php/AT-TIJ/article/download/50/12","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null}],"best_oa_location":{"id":"pmh:oai:recipp.ipp.pt:10400.22/9182","doi":null,"is_oa":true,"landing_page_url":"http://hdl.handle.net/10400.22/9182","pdf_url":null,"source":{"id":"https://openalex.org/S4306402433","display_name":"Portuguese National Funding Agency for Science, Research and Technology (RCAAP Project by FCT)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"journal article"},"sustainable_development_goals":[{"display_name":"Decent work and economic growth","score":0.7825999855995178,"id":"https://metadata.un.org/sdg/8"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W2289828333","https://openalex.org/W3186520887","https://openalex.org/W129336129","https://openalex.org/W7000738835","https://openalex.org/W4409979143","https://openalex.org/W65290567","https://openalex.org/W1498458679","https://openalex.org/W1568965335","https://openalex.org/W1969260161","https://openalex.org/W341356477"],"abstract_inverted_index":{"This":[0,52,92,121],"paper":[1,93,122,221],"presents":[2],"the":[3,17,31,44,59,97,116,129,182,195,199,212,220,223,233],"main":[4],"Human":[5,87,117],"Resources":[6,118],"Management":[7],"(hrm)":[8],"distinctives":[9],"for":[10,229],"Portuguese":[11,60,103],"hotel":[12,39,104,143],"units.We":[13],"attempt":[14],"to":[15,67,85,99,110,163,197,217],"understand":[16],"role":[18],"of":[19,33,96,181,202,211],"various":[20],"hrm":[21,82,159,234],"practices":[22,160],"promoted":[23],"on":[24,30,43,102,125,176,206],"organizational":[25],"performance":[26,201],"and":[27,35,90,106,170,179,209,226],"their":[28,86,168],"effect":[29,175],"behaviour":[32,166],"coworkers":[34],"quality":[36],"service":[37],"in":[38,47,58,74,146,167,194,214,232],"units;":[40],"some":[41,192],"reflections":[42],"future":[45,230],"trends":[46],"this":[48,63],"field":[49],"are":[50,161],"offered.":[51],"phenomenon":[53],"has":[54],"a":[55,70,173,189],"particular":[56],"relevance":[57],"context,":[61],"because":[62],"country":[64],"is":[65,79,94,123,154,188],"known":[66,80],"have":[68,172],"had":[69],"growing":[71],"tourism":[72],"industry":[73],"recent":[75],"years.":[76],"However,":[77,184],"little":[78],"about":[81],"departments\u2019":[83],"contributions":[84],"capital":[88],"management":[89],"development.":[91],"one":[95],"first":[98],"focus":[100],"specifically":[101],"units":[105,144],"it":[107],"also":[108],"seeks":[109],"present":[111],"findings":[112],"that":[113,151],"stem":[114],"from":[115,141],"Managers\u2019":[119],"perspective.":[120],"based":[124],"qualitative":[126],"case":[127],"studies;":[128],"data":[130],"were":[131],"collected":[132],"through":[133],"semi-structured":[134],"interviews":[135],"with":[136,204],"12":[137,142],"human":[138],"resource":[139],"managers":[140,185],"located":[145],"Portugal.":[147,215],"The":[148],"results":[149],"show":[150],"although":[152],"there":[153,187],"not":[155],"effective":[156],"hrm,":[157],"current":[158],"sufficient":[162],"encourage":[164],"pro-environmental":[165],"staff,":[169],"they":[171],"direct":[174],"customer":[177,207],"satisfaction":[178,208],"competitiveness":[180,210],"sector.":[183],"recognize":[186],"need":[190],"introduce":[191],"change":[193],"short-term":[196],"promote":[198],"better":[200],"staff":[203],"effects":[205],"sector":[213],"According":[216],"these":[218],"results,":[219],"discusses":[222],"major":[224],"theoretical":[225],"practical":[227],"implications":[228],"research":[231],"field.":[235]},"counts_by_year":[{"year":2023,"cited_by_count":1},{"year":2020,"cited_by_count":5},{"year":2017,"cited_by_count":1}],"updated_date":"2026-10-08T09:06:37.294493","created_date":"2017-03-16T00:00:00"}
