{"id":"https://openalex.org/W2562227788","doi":null,"title":"THE VALUE OF TRUST IN CONSTRUCTION SUPPLY CHAINS","display_name":"THE VALUE OF TRUST IN CONSTRUCTION SUPPLY CHAINS","publication_year":2019,"publication_date":"2019-04-28","ids":{"openalex":"https://openalex.org/W2562227788","mag":"2562227788"},"language":"en","primary_location":{"id":"pmh:oai:eprints.ucl.ac.uk.OAI2:10072053","doi":null,"is_oa":false,"landing_page_url":"https://discovery.ucl.ac.uk/id/eprint/10072053/","pdf_url":null,"source":{"id":"https://openalex.org/S4306400024","display_name":"UCL Discovery (University College London)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I45129253","host_organization_name":"University College London","host_organization_lineage":["https://openalex.org/I45129253"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Doctoral thesis, UCL (University College London).","raw_type":"Thesis"},"volume":null,"type":"dissertation","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5011852816","display_name":"Jing Xu","orcid":"https://orcid.org/0000-0002-6186-3198","observed_orcids":["https://orcid.org/0000-0002-6186-3198"]},"institutions":[{"id":"https://openalex.org/I45129253","display_name":"University College London","ror":"https://ror.org/02jx3x895","country_code":"GB","type":"education","lineage":["https://openalex.org/I124357947","https://openalex.org/I45129253"]}],"countries":["GB"],"is_corresponding":true,"raw_author_name":"Jing Xu","raw_affiliation_strings":["University College London\u2020"],"raw_orcid":"https://orcid.org/0000-0002-6186-3198","affiliations":[{"raw_affiliation_string":"University College London\u2020","institution_ids":["https://openalex.org/I45129253"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5011852816"],"corresponding_institution_ids":["https://openalex.org/I45129253"],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":false,"cited_by_count":2,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10395","display_name":"Construction Project Management and Performance","score":0.8720999956130981,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10395","display_name":"Construction Project Management and Performance","score":0.8720999956130981,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.06239999830722809,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.026499999687075615,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/trust","display_name":"trust","score":0.9589999914169312},{"id":"https://openalex.org/keywords/construction-supply-chain","display_name":"construction supply chain","score":0.9990000128746033},{"id":"https://openalex.org/keywords/service-ecosystems","display_name":"service ecosystems","score":0.6179999709129333},{"id":"https://openalex.org/keywords/service-dominant-logic","display_name":"service-dominant logic","score":0.8690000176429749},{"id":"https://openalex.org/keywords/structuration-theory","display_name":"structuration theory","score":0.9800000190734863},{"id":"https://openalex.org/keywords/value-co-creation","display_name":"value co-creation","score":0.8169999718666077},{"id":"https://openalex.org/keywords/service-value","display_name":"service value","score":0.7120000123977661},{"id":"https://openalex.org/keywords/relational-approach","display_name":"relational approach","score":0.4410000145435333},{"id":"https://openalex.org/keywords/construction-project-management","display_name":"construction project management","score":0.8759999871253967},{"id":"https://openalex.org/keywords/supply-chain-relationships","display_name":"supply chain relationships","score":0.6039999723434448}],"concepts":[{"id":"https://openalex.org/C185874996","wikidata":"https://www.wikidata.org/wiki/Q269699","display_name":"Interdependence","level":2,"score":0.6794359087944031},{"id":"https://openalex.org/C108713360","wikidata":"https://www.wikidata.org/wiki/Q1824206","display_name":"Supply chain","level":2,"score":0.6744409203529358},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5678020119667053},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5627681612968445},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.535617470741272},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5330513715744019},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.5324206352233887},{"id":"https://openalex.org/C48840187","wikidata":"https://www.wikidata.org/wiki/Q689042","display_name":"Service management","level":4,"score":0.5161522626876831},{"id":"https://openalex.org/C68489960","wikidata":"https://www.wikidata.org/wiki/Q2370659","display_name":"Transactional leadership","level":2,"score":0.482004314661026},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.4452046751976013},{"id":"https://openalex.org/C44104985","wikidata":"https://www.wikidata.org/wiki/Q492886","display_name":"Supply chain management","level":3,"score":0.36217400431632996},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.31424659490585327},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.2633710503578186},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.11495226621627808},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.09888389706611633},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.08262637257575989},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"pmh:oai:eprints.ucl.ac.uk.OAI2:10072053","doi":null,"is_oa":false,"landing_page_url":"https://discovery.ucl.ac.uk/id/eprint/10072053/","pdf_url":null,"source":{"id":"https://openalex.org/S4306400024","display_name":"UCL Discovery (University College London)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I45129253","host_organization_name":"University College London","host_organization_lineage":["https://openalex.org/I45129253"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Doctoral thesis, UCL (University College London).","raw_type":"Thesis"},{"id":"pmh:oai:eprints.ucl.ac.uk.OAI2:10195730","doi":null,"is_oa":false,"landing_page_url":"https://discovery.ucl.ac.uk/id/eprint/10195730/","pdf_url":null,"source":{"id":"https://openalex.org/S4306400024","display_name":"UCL Discovery (University College London)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I45129253","host_organization_name":"University College London","host_organization_lineage":["https://openalex.org/I45129253"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"In: Proceedings of the 31st Annual Association of Researchers in Construction Management Conference, ARCOM 2015. (pp. pp. 1199-1208). Association of Researchers in Construction Management: Lincoln, UK. (2015)","raw_type":"Proceedings paper"},{"id":"mag:2562227788","doi":null,"is_oa":false,"landing_page_url":"https://www.arcom.ac.uk/-docs/proceedings/e3c01472e8d6cb6c54ce6db6d2815ac9.pdf","pdf_url":null,"source":{"id":"https://openalex.org/S4306508231","display_name":"Doctoral thesis, UCL (University College London).","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"Doctoral thesis, UCL (University College London).","raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","score":0.5378999710083008,"id":"https://metadata.un.org/sdg/9"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":337,"referenced_works":["https://openalex.org/W872687","https://openalex.org/W16182129","https://openalex.org/W19722951","https://openalex.org/W54235218","https://openalex.org/W191563935","https://openalex.org/W230989766","https://openalex.org/W362520126","https://openalex.org/W380575115","https://openalex.org/W572698111","https://openalex.org/W594844210","https://openalex.org/W599313558","https://openalex.org/W611169203","https://openalex.org/W622823963","https://openalex.org/W648613224","https://openalex.org/W656882525","https://openalex.org/W761528549","https://openalex.org/W874398899","https://openalex.org/W919187098","https://openalex.org/W1434968359","https://openalex.org/W1487151070","https://openalex.org/W1498488428","https://openalex.org/W1498957975","https://openalex.org/W1515810707","https://openalex.org/W1527311855","https://openalex.org/W1535153478","https://openalex.org/W1541515907","https://openalex.org/W1546694520","https://openalex.org/W1554022173","https://openalex.org/W1556808170","https://openalex.org/W1560774394","https://openalex.org/W1563232226","https://openalex.org/W1579751598","https://openalex.org/W1582210170","https://openalex.org/W1583297947","https://openalex.org/W1593998659","https://openalex.org/W1600088516","https://openalex.org/W1668427629","https://openalex.org/W1675037971","https://openalex.org/W1815588791","https://openalex.org/W1830194599","https://openalex.org/W1891363781","https://openalex.org/W1895366050","https://openalex.org/W1945524409","https://openalex.org/W1963584904","https://openalex.org/W1964035555","https://openalex.org/W1964741967","https://openalex.org/W1965458615","https://openalex.org/W1965459212","https://openalex.org/W1965500069","https://openalex.org/W1965676447","https://openalex.org/W1966565904","https://openalex.org/W1969411312","https://openalex.org/W1969537148","https://openalex.org/W1970571106","https://openalex.org/W1971031315","https://openalex.org/W1972221163","https://openalex.org/W1972922514","https://openalex.org/W1972970784","https://openalex.org/W1974238439","https://openalex.org/W1974646348","https://openalex.org/W1975038936","https://openalex.org/W1975978277","https://openalex.org/W1977115487","https://openalex.org/W1977685841","https://openalex.org/W1978942994","https://openalex.org/W1979572581","https://openalex.org/W1979784140","https://openalex.org/W1982753553","https://openalex.org/W1983272981","https://openalex.org/W1983486117","https://openalex.org/W1984482899","https://openalex.org/W1984857365","https://openalex.org/W1986015197","https://openalex.org/W1986561999","https://openalex.org/W1986925214","https://openalex.org/W1988487701","https://openalex.org/W1989231976","https://openalex.org/W1991232119","https://openalex.org/W1992851256","https://openalex.org/W1992912511","https://openalex.org/W1993085349","https://openalex.org/W1993210145","https://openalex.org/W1993326409","https://openalex.org/W1993418651","https://openalex.org/W1994685042","https://openalex.org/W1995519941","https://openalex.org/W1995905494","https://openalex.org/W1995910526","https://openalex.org/W1996851732","https://openalex.org/W1996865319","https://openalex.org/W1998149876","https://openalex.org/W1998576806","https://openalex.org/W1998953677","https://openalex.org/W2000465687","https://openalex.org/W2002554683","https://openalex.org/W2002704355","https://openalex.org/W2004845716","https://openalex.org/W2005958665","https://openalex.org/W2006528709","https://openalex.org/W2007097081","https://openalex.org/W2008083575","https://openalex.org/W2008213289","https://openalex.org/W2008945761","https://openalex.org/W2009070185","https://openalex.org/W2009348094","https://openalex.org/W2009638102","https://openalex.org/W2010276444","https://openalex.org/W2010876574","https://openalex.org/W2012984457","https://openalex.org/W2014099586","https://openalex.org/W2014435970","https://openalex.org/W2014817952","https://openalex.org/W2014951657","https://openalex.org/W2015589305","https://openalex.org/W2015785724","https://openalex.org/W2017405187","https://openalex.org/W2017506304","https://openalex.org/W2017558960","https://openalex.org/W2017927498","https://openalex.org/W2020061372","https://openalex.org/W2022520050","https://openalex.org/W2023115322","https://openalex.org/W2023116690","https://openalex.org/W2023430920","https://openalex.org/W2023760245","https://openalex.org/W2024450887","https://openalex.org/W2026392689","https://openalex.org/W2026663002","https://openalex.org/W2026999766","https://openalex.org/W2027899476","https://openalex.org/W2028799738","https://openalex.org/W2028983693","https://openalex.org/W2029101956","https://openalex.org/W2029969606","https://openalex.org/W2031392518","https://openalex.org/W2032530235","https://openalex.org/W2033258244","https://openalex.org/W2033598739","https://openalex.org/W2034753478","https://openalex.org/W2034810225","https://openalex.org/W2035082094","https://openalex.org/W2036515111","https://openalex.org/W2037710531","https://openalex.org/W2037807429","https://openalex.org/W2037955071","https://openalex.org/W2038386361","https://openalex.org/W2039795475","https://openalex.org/W2040742260","https://openalex.org/W2040865812","https://openalex.org/W2041513148","https://openalex.org/W2042478330","https://openalex.org/W2043988622","https://openalex.org/W2044061813","https://openalex.org/W2045072947","https://openalex.org/W2046665443","https://openalex.org/W2047705973","https://openalex.org/W2048452859","https://openalex.org/W2048850964","https://openalex.org/W2050607731","https://openalex.org/W2052471430","https://openalex.org/W2052702047","https://openalex.org/W2053383157","https://openalex.org/W2054022394","https://openalex.org/W2054877429","https://openalex.org/W2055110259","https://openalex.org/W2057299108","https://openalex.org/W2059663374","https://openalex.org/W2059702009","https://openalex.org/W2060998113","https://openalex.org/W2062005308","https://openalex.org/W2062343734","https://openalex.org/W2062556743","https://openalex.org/W2062601477","https://openalex.org/W2066057017","https://openalex.org/W2066149784","https://openalex.org/W2066851460","https://openalex.org/W2067313743","https://openalex.org/W2068288463","https://openalex.org/W2068945477","https://openalex.org/W2070669899","https://openalex.org/W2070906209","https://openalex.org/W2072213554","https://openalex.org/W2073835153","https://openalex.org/W2074306861","https://openalex.org/W2075762372","https://openalex.org/W2077356795","https://openalex.org/W2077548413","https://openalex.org/W2077827785","https://openalex.org/W2078854905","https://openalex.org/W2078989670","https://openalex.org/W2080884491","https://openalex.org/W2081689298","https://openalex.org/W2082282962","https://openalex.org/W2083251709","https://openalex.org/W2084735543","https://openalex.org/W2085089829","https://openalex.org/W2085491458","https://openalex.org/W2085813206","https://openalex.org/W2086034674","https://openalex.org/W2086144435","https://openalex.org/W2086619405","https://openalex.org/W2086642814","https://openalex.org/W2086868061","https://openalex.org/W2088686954","https://openalex.org/W2089203823","https://openalex.org/W2089763434","https://openalex.org/W2091175956","https://openalex.org/W2091542254","https://openalex.org/W2091915526","https://openalex.org/W2093138545","https://openalex.org/W2095026705","https://openalex.org/W2095666781","https://openalex.org/W2096946745","https://openalex.org/W2098408912","https://openalex.org/W2098856479","https://openalex.org/W2100406558","https://openalex.org/W2101234667","https://openalex.org/W2101563543","https://openalex.org/W2103261934","https://openalex.org/W2103342824","https://openalex.org/W2103690899","https://openalex.org/W2108104236","https://openalex.org/W2108183214","https://openalex.org/W2108469387","https://openalex.org/W2108795964","https://openalex.org/W2109215494","https://openalex.org/W2109434325","https://openalex.org/W2110471848","https://openalex.org/W2110672626","https://openalex.org/W2110705950","https://openalex.org/W2111514841","https://openalex.org/W2111813090","https://openalex.org/W2113260194","https://openalex.org/W2115059495","https://openalex.org/W2115497642","https://openalex.org/W2117262684","https://openalex.org/W2118401512","https://openalex.org/W2120341229","https://openalex.org/W2121660868","https://openalex.org/W2123308448","https://openalex.org/W2123709218","https://openalex.org/W2124013233","https://openalex.org/W2124513302","https://openalex.org/W2126840412","https://openalex.org/W2128275616","https://openalex.org/W2128727704","https://openalex.org/W2129617444","https://openalex.org/W2129748332","https://openalex.org/W2130140239","https://openalex.org/W2130525982","https://openalex.org/W2130660952","https://openalex.org/W2131145879","https://openalex.org/W2132454116","https://openalex.org/W2135526934","https://openalex.org/W2136407476","https://openalex.org/W2137240809","https://openalex.org/W2138262344","https://openalex.org/W2139041794","https://openalex.org/W2139449977","https://openalex.org/W2140458300","https://openalex.org/W2140476057","https://openalex.org/W2140833390","https://openalex.org/W2142160117","https://openalex.org/W2142175015","https://openalex.org/W2142827833","https://openalex.org/W2143615203","https://openalex.org/W2144021054","https://openalex.org/W2144538365","https://openalex.org/W2146257737","https://openalex.org/W2147372132","https://openalex.org/W2147517975","https://openalex.org/W2149967678","https://openalex.org/W2151388372","https://openalex.org/W2152565303","https://openalex.org/W2153943092","https://openalex.org/W2157164958","https://openalex.org/W2158122897","https://openalex.org/W2160449301","https://openalex.org/W2162531320","https://openalex.org/W2163728891","https://openalex.org/W2164298839","https://openalex.org/W2164385303","https://openalex.org/W2164405127","https://openalex.org/W2165355790","https://openalex.org/W2166987658","https://openalex.org/W2167141711","https://openalex.org/W2167628669","https://openalex.org/W2167751626","https://openalex.org/W2168290613","https://openalex.org/W2168669537","https://openalex.org/W2169196355","https://openalex.org/W2187267106","https://openalex.org/W2189354070","https://openalex.org/W2271034494","https://openalex.org/W2287462421","https://openalex.org/W2295535820","https://openalex.org/W2295605320","https://openalex.org/W2298203190","https://openalex.org/W2313782691","https://openalex.org/W2319054551","https://openalex.org/W2321396344","https://openalex.org/W2340081814","https://openalex.org/W2344355378","https://openalex.org/W2395773831","https://openalex.org/W2461666051","https://openalex.org/W2477364641","https://openalex.org/W2479573766","https://openalex.org/W2504759319","https://openalex.org/W2519607722","https://openalex.org/W2520407325","https://openalex.org/W2552679581","https://openalex.org/W2554274749","https://openalex.org/W2582377764","https://openalex.org/W2593824811","https://openalex.org/W2601040977","https://openalex.org/W2601946029","https://openalex.org/W2613117996","https://openalex.org/W2613204372","https://openalex.org/W2614185959","https://openalex.org/W2624267282","https://openalex.org/W2766558267","https://openalex.org/W2768557931","https://openalex.org/W2784605920","https://openalex.org/W2799121301","https://openalex.org/W2809972513","https://openalex.org/W2891267295","https://openalex.org/W2891268584","https://openalex.org/W2911079655","https://openalex.org/W3000528734","https://openalex.org/W3022333558","https://openalex.org/W3022339544","https://openalex.org/W3122676019","https://openalex.org/W3122706912","https://openalex.org/W3125416182","https://openalex.org/W3126349953","https://openalex.org/W4237803000","https://openalex.org/W4243252020"],"related_works":["https://openalex.org/W2317894135","https://openalex.org/W3125939233","https://openalex.org/W2020908180","https://openalex.org/W87364706","https://openalex.org/W6983482412","https://openalex.org/W761528549","https://openalex.org/W2531491000","https://openalex.org/W2123561454","https://openalex.org/W2757289580","https://openalex.org/W2128727704"],"abstract_inverted_index":{"Abstract":[0],"Construction":[1],"supply":[2,52,116,131,156,283],"chains":[3,53],"have":[4,54],"a":[5,81],"high":[6],"level":[7],"of":[8,23,112,137,143,176,197,208,219,232,252,254,274],"specialism":[9],"and":[10,13,41,46,59,75,98,124,133,146,172,190,193,257,269,276,282,294,298],"involve":[11],"loosely-coupled":[12],"relatively":[14],"self-contained":[15],"subsystems.":[16],"Value":[17],"is":[18,186,200],"always":[19,62],"co-created":[20,94],"in":[21,33,50,91,114,118,159,215,250,264,278,291],"networks":[22],"relationships.":[24],"Effective":[25],"relationships":[26,120,158],"between":[27,121,205],"those":[28,102,233],"representing":[29],"their":[30],"respective":[31],"organisations":[32],"the":[34,109,141,168,203,212,217,229,235,246,272,288],"project":[35,134,280],"are":[36],"necessary":[37],"for":[38,101,248],"effective":[39,64],"integration":[40],"healthy":[42],"interdependencies":[43],"to":[44,71,107,262],"grow":[45],"be":[47],"maintained.":[48],"Relationships":[49],"construction":[51,115,178,279],"been":[55,68,78,90],"featured":[56],"as":[57,80],"transactional":[58],"do":[60],"not":[61],"generate":[63],"working.":[65],"Collaboration":[66],"has":[67,77,89],"repeatedly":[69],"proposed":[70],"counteract":[72],"these":[73],"trends":[74],"trust":[76,92,113,184,213,220,249,275,297],"identified":[79],"key":[82],"success":[83],"indicator.":[84],"Yet":[85],"less":[86],"research":[87,153],"interest":[88],"dynamically":[93],"through":[95],"service":[96,160,225,230,237,255],"interactions":[97,209],"levering":[99],"value":[100,111,218,226,273],"involved.":[103],"This":[104,259],"thesis":[105],"aims":[106],"demonstrate":[108],"dynamic":[110],"chains,":[117],"particular":[119],"main":[122],"contractors":[123],"second-tier":[125],"subcontractors,":[126],"an":[127,188],"under-researched":[128],"area":[129],"by":[130,227],"chain":[132,157,284],"management":[135,281],"bodies":[136],"knowledge":[138,263],"(BoKs).":[139],"Taking":[140],"perspective":[142],"structuration":[144],"theory":[145],"service-":[147],"dominant":[148],"logic":[149],"(S-DL),":[150],"this":[151],"process-based":[152],"focuses":[154],"on":[155],"ecosystems.":[161],"Seventy-one":[162],"semi-structured":[163],"interviews":[164],"were":[165],"conducted":[166],"at":[167],"preconstruction,":[169],"then":[170],"execution":[171],"finally":[173],"completion":[174],"stage":[175],"three":[177],"projects.":[179],"The":[180,242],"findings":[181],"reveal":[182],"that":[183,202,265],"development":[185],"both":[187,292],"intended":[189],"unintended":[191],"process":[192],"involves":[194],"various":[195],"types":[196,207],"interaction.":[198],"It":[199],"found":[201],"interplay":[204],"different":[206],"can":[210],"form":[211],"phenomenon":[214],"which":[216],"unfolds.":[221],"Trust":[222],"helps":[223],"increase":[224],"improving":[228],"experiences":[231],"involved;":[234],"better":[236],"enables":[238],"higher":[239],"performance":[240],"levels.":[241],"study":[243,260],"also":[244],"demonstrates":[245,271],"conditions":[247],"terms":[251],"structures":[253],"ecosystems":[256],"time.":[258],"contributes":[261],"it":[266],"1)":[267],"theoretically":[268],"empirically":[270],"relationship":[277],"disciplines,":[285],"2)":[286],"advances":[287],"relational":[289,299],"approach":[290],"disciplines":[293],"3)":[295],"links":[296],"concepts":[300],"with":[301],"S-DL.":[302]},"counts_by_year":[{"year":2022,"cited_by_count":1},{"year":2018,"cited_by_count":1}],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2017-01-06T00:00:00"}