{"id":"https://openalex.org/W2554572089","doi":"https://doi.org/10.1016/j.tra.2016.10.021","title":"Analyzing the gap between the QOS demanded by PT users and QOS supplied by service operators","display_name":"Analyzing the gap between the QOS demanded by PT users and QOS supplied by service operators","publication_year":2016,"publication_date":"2016-11-07","ids":{"openalex":"https://openalex.org/W2554572089","doi":"https://doi.org/10.1016/j.tra.2016.10.021","mag":"2554572089"},"language":"en","primary_location":{"id":"doi:10.1016/j.tra.2016.10.021","doi":"https://doi.org/10.1016/j.tra.2016.10.021","is_oa":false,"landing_page_url":"https://doi.org/10.1016/j.tra.2016.10.021","pdf_url":null,"source":{"id":"https://openalex.org/S159637997","display_name":"Transportation Research Part A Policy and Practice","issn_l":"0965-8564","issn":["0965-8564","1879-2375"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a-star","anvur-class-a","anvur-scientific","cwts-core","dongbi-b","fnege-2","jufo-2","norway-2","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Transportation Research Part A: Policy and Practice","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5060667610","display_name":"Bryan Epstein","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I16391192","display_name":"Tel Aviv University","ror":"https://ror.org/04mhzgx49","country_code":"IL","type":"education","lineage":["https://openalex.org/I16391192"]}],"countries":["IL"],"is_corresponding":true,"raw_author_name":"Bryan Epstein","raw_affiliation_strings":["Transport Research Unit, Department of Geography and the Human Environment, Tel Aviv University, Israel"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Transport Research Unit, Department of Geography and the Human Environment, Tel Aviv University, Israel","institution_ids":["https://openalex.org/I16391192"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5054800066","display_name":"Moshe Givoni","orcid":"https://orcid.org/0000-0002-6797-1229","observed_orcids":["https://orcid.org/0000-0002-6797-1229"]},"institutions":[{"id":"https://openalex.org/I16391192","display_name":"Tel Aviv University","ror":"https://ror.org/04mhzgx49","country_code":"IL","type":"education","lineage":["https://openalex.org/I16391192"]}],"countries":["IL"],"is_corresponding":false,"raw_author_name":"Moshe Givoni","raw_affiliation_strings":["Transport Research Unit, Department of Geography and the Human Environment, Tel Aviv University, Israel"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Transport Research Unit, Department of Geography and the Human Environment, Tel Aviv University, Israel","institution_ids":["https://openalex.org/I16391192"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5060667610"],"corresponding_institution_ids":["https://openalex.org/I16391192"],"apc_list":{"value":3270,"currency":"USD","value_usd":3270},"apc_paid":null,"fwci":1.6478,"has_fulltext":false,"cited_by_count":10,"citation_normalized_percentile":{"value":0.87377823,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":97},"biblio":{"volume":"94","issue":null,"first_page":"622","last_page":"637"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10698","display_name":"Transportation Planning and Optimization","score":0.9496999979019165,"subfield":{"id":"https://openalex.org/subfields/3313","display_name":"Transportation"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10698","display_name":"Transportation Planning and Optimization","score":0.9496999979019165,"subfield":{"id":"https://openalex.org/subfields/3313","display_name":"Transportation"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13439","display_name":"Transport and Economic Policies","score":0.04639999940991402,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11939","display_name":"Public-Private Partnership Projects","score":0.0012000000569969416,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/quality-of-service","display_name":"quality of service","score":0.9559999704360962},{"id":"https://openalex.org/keywords/passenger-satisfaction","display_name":"passenger satisfaction","score":0.7799999713897705},{"id":"https://openalex.org/keywords/service-contracts","display_name":"service contracts","score":0.6639999747276306},{"id":"https://openalex.org/keywords/privatization-of-public-transport","display_name":"public transport privatization","score":0.699999988079071},{"id":"https://openalex.org/keywords/competitive-bidding","display_name":"tendering","score":0.4749999940395355},{"id":"https://openalex.org/keywords/service-operators","display_name":"service operators","score":0.36899998784065247},{"id":"https://openalex.org/keywords/sustainable-transport","display_name":"sustainable transport","score":0.7720000147819519},{"id":"https://openalex.org/keywords/israel","display_name":"Israel","score":0.49399998784065247},{"id":"https://openalex.org/keywords/service-flexibility","display_name":"service flexibility","score":0.3149999976158142}],"concepts":[{"id":"https://openalex.org/C5119721","wikidata":"https://www.wikidata.org/wiki/Q220501","display_name":"Quality of service","level":2,"score":0.8187103271484375},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5709888339042664},{"id":"https://openalex.org/C182306322","wikidata":"https://www.wikidata.org/wiki/Q1779371","display_name":"Order (exchange)","level":2,"score":0.5500919222831726},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5287953019142151},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.5219456553459167},{"id":"https://openalex.org/C31173074","wikidata":"https://www.wikidata.org/wiki/Q2632514","display_name":"Attractiveness","level":2,"score":0.4937659204006195},{"id":"https://openalex.org/C140781008","wikidata":"https://www.wikidata.org/wiki/Q1221081","display_name":"Service quality","level":3,"score":0.45508816838264465},{"id":"https://openalex.org/C169761439","wikidata":"https://www.wikidata.org/wiki/Q6886951","display_name":"Mobile QoS","level":4,"score":0.4472337067127228},{"id":"https://openalex.org/C539828613","wikidata":"https://www.wikidata.org/wiki/Q178512","display_name":"Public transport","level":2,"score":0.4365800619125366},{"id":"https://openalex.org/C29122968","wikidata":"https://www.wikidata.org/wiki/Q1414816","display_name":"Incentive","level":2,"score":0.4347411096096039},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.37113308906555176},{"id":"https://openalex.org/C134560507","wikidata":"https://www.wikidata.org/wiki/Q753291","display_name":"Environmental economics","level":1,"score":0.3642942011356354},{"id":"https://openalex.org/C42475967","wikidata":"https://www.wikidata.org/wiki/Q194292","display_name":"Operations research","level":1,"score":0.3335280418395996},{"id":"https://openalex.org/C40700","wikidata":"https://www.wikidata.org/wiki/Q1411783","display_name":"Industrial organization","level":1,"score":0.3249747157096863},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.31782397627830505},{"id":"https://openalex.org/C68595000","wikidata":"https://www.wikidata.org/wiki/Q2274177","display_name":"Service delivery framework","level":3,"score":0.30459064245224},{"id":"https://openalex.org/C76155785","wikidata":"https://www.wikidata.org/wiki/Q418","display_name":"Telecommunications","level":1,"score":0.25244778394699097},{"id":"https://openalex.org/C22212356","wikidata":"https://www.wikidata.org/wiki/Q775325","display_name":"Transport engineering","level":1,"score":0.22444811463356018},{"id":"https://openalex.org/C175444787","wikidata":"https://www.wikidata.org/wiki/Q39072","display_name":"Microeconomics","level":1,"score":0.21377059817314148},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.19878482818603516},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.14303657412528992},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.12286466360092163},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.0},{"id":"https://openalex.org/C11171543","wikidata":"https://www.wikidata.org/wiki/Q41630","display_name":"Psychoanalysis","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1016/j.tra.2016.10.021","doi":"https://doi.org/10.1016/j.tra.2016.10.021","is_oa":false,"landing_page_url":"https://doi.org/10.1016/j.tra.2016.10.021","pdf_url":null,"source":{"id":"https://openalex.org/S159637997","display_name":"Transportation Research Part A Policy and Practice","issn_l":"0965-8564","issn":["0965-8564","1879-2375"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a-star","anvur-class-a","anvur-scientific","cwts-core","dongbi-b","fnege-2","jufo-2","norway-2","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Transportation Research Part A: Policy and Practice","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:eee:transa:v:94:y:2016:i:c:p:622-637","doi":null,"is_oa":false,"landing_page_url":"http://www.sciencedirect.com/science/article/pii/S0965856416302403","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Sustainable cities and communities","score":0.8787999749183655,"id":"https://metadata.un.org/sdg/11"},{"display_name":"Industry, innovation and infrastructure","score":0.7207000255584717,"id":"https://metadata.un.org/sdg/9"}],"sustainable_development_goals_aurora":[{"display_name":"Industry, innovation and infrastructure","score":0.4099999964237213,"id":"https://metadata.un.org/sdg/9"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":35,"referenced_works":["https://openalex.org/W607702006","https://openalex.org/W1550660038","https://openalex.org/W1717386756","https://openalex.org/W1968949149","https://openalex.org/W1973121281","https://openalex.org/W1977803689","https://openalex.org/W1980482122","https://openalex.org/W1980490682","https://openalex.org/W1992561186","https://openalex.org/W2008065817","https://openalex.org/W2014028765","https://openalex.org/W2015566995","https://openalex.org/W2020469041","https://openalex.org/W2028778474","https://openalex.org/W2030585329","https://openalex.org/W2051680276","https://openalex.org/W2052487949","https://openalex.org/W2054729015","https://openalex.org/W2056292725","https://openalex.org/W2062228572","https://openalex.org/W2072469550","https://openalex.org/W2075881619","https://openalex.org/W2083691699","https://openalex.org/W2090463512","https://openalex.org/W2103132756","https://openalex.org/W2116716048","https://openalex.org/W2120886406","https://openalex.org/W2124055537","https://openalex.org/W2148588064","https://openalex.org/W2151664384","https://openalex.org/W2155017761","https://openalex.org/W2176943815","https://openalex.org/W2566356000","https://openalex.org/W3124171379","https://openalex.org/W7131715663"],"related_works":["https://openalex.org/W3082714134","https://openalex.org/W2559957268","https://openalex.org/W331486908","https://openalex.org/W1992561186","https://openalex.org/W2792663862","https://openalex.org/W4410202387","https://openalex.org/W568058357","https://openalex.org/W2018585307","https://openalex.org/W310988313","https://openalex.org/W282488640"],"abstract_inverted_index":null,"counts_by_year":[{"year":2023,"cited_by_count":3},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":2}],"updated_date":"2026-10-16T09:59:22.235173","created_date":"2016-11-30T00:00:00"}