{"id":"https://openalex.org/W2529286122","doi":"https://doi.org/10.1007/s11115-016-0364-0","title":"Adopting and Refining e-services \u2014 the Role of Organization Size","display_name":"Adopting and Refining e-services \u2014 the Role of Organization Size","publication_year":2016,"publication_date":"2016-10-07","ids":{"openalex":"https://openalex.org/W2529286122","doi":"https://doi.org/10.1007/s11115-016-0364-0","mag":"2529286122"},"language":"en","primary_location":{"id":"doi:10.1007/s11115-016-0364-0","doi":"https://doi.org/10.1007/s11115-016-0364-0","is_oa":false,"landing_page_url":"https://doi.org/10.1007/s11115-016-0364-0","pdf_url":null,"source":{"id":"https://openalex.org/S162137778","display_name":"Public Organization Review","issn_l":"1566-7170","issn":["1566-7170","1573-7098"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-class-a","anvur-scientific","cwts-core","fnege-4","jufo-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Public Organization Review","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5025073464","display_name":"Dag Ingvar Jacobsen","orcid":"https://orcid.org/0000-0003-1963-679X","observed_orcids":["https://orcid.org/0000-0003-1963-679X"]},"institutions":[{"id":"https://openalex.org/I200650556","display_name":"University of Agder","ror":"https://ror.org/03x297z98","country_code":"NO","type":"education","lineage":["https://openalex.org/I200650556"]}],"countries":["NO"],"is_corresponding":true,"raw_author_name":"Dag Ingvar Jacobsen","raw_affiliation_strings":["Department of Political Science and Management, Agder University, 4604, Kristiansand, Norway"],"raw_orcid":"https://orcid.org/0000-0003-1963-679X","affiliations":[{"raw_affiliation_string":"Department of Political Science and Management, Agder University, 4604, Kristiansand, Norway","institution_ids":["https://openalex.org/I200650556"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5025073464"],"corresponding_institution_ids":["https://openalex.org/I200650556"],"apc_list":{"value":3190,"currency":"USD","value_usd":3190},"apc_paid":null,"fwci":7.4961,"has_fulltext":false,"cited_by_count":19,"citation_normalized_percentile":{"value":0.96827349,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":88,"max":98},"biblio":{"volume":"18","issue":"1","first_page":"111","last_page":"123"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10213","display_name":"Public Policy and Administration Research","score":9.999999747378752e-05,"subfield":{"id":"https://openalex.org/subfields/3321","display_name":"Public Administration"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12687","display_name":"Public Administration in Developing Nations","score":9.999999747378752e-05,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/online-services","display_name":"online services","score":0.9670000076293945},{"id":"https://openalex.org/keywords/organizational-size","display_name":"organizational size","score":0.9539999961853027},{"id":"https://openalex.org/keywords/e-service-adoption","display_name":"e-service adoption","score":0.8859999775886536},{"id":"https://openalex.org/keywords/e-service-quality","display_name":"e-service quality","score":0.984000027179718},{"id":"https://openalex.org/keywords/municipal-websites","display_name":"municipal websites","score":0.6940000057220459},{"id":"https://openalex.org/keywords/public-service-delivery","display_name":"public service delivery","score":0.7960000038146973},{"id":"https://openalex.org/keywords/local-government","display_name":"local government","score":0.6449999809265137},{"id":"https://openalex.org/keywords/ict-adoption","display_name":"ICT adoption","score":0.6150000095367432},{"id":"https://openalex.org/keywords/norwegian-municipalities","display_name":"Norwegian municipalities","score":0.5139999985694885}],"concepts":[{"id":"https://openalex.org/C63428231","wikidata":"https://www.wikidata.org/wiki/Q9043","display_name":"Norwegian","level":2,"score":0.6908901333808899},{"id":"https://openalex.org/C178283979","wikidata":"https://www.wikidata.org/wiki/Q274490","display_name":"Public finance","level":2,"score":0.6454674005508423},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.5977416038513184},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5715062022209167},{"id":"https://openalex.org/C67363961","wikidata":"https://www.wikidata.org/wiki/Q5268834","display_name":"Information and Communications Technology","level":2,"score":0.49900364875793457},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.49756792187690735},{"id":"https://openalex.org/C140781008","wikidata":"https://www.wikidata.org/wiki/Q1221081","display_name":"Service quality","level":3,"score":0.4561729431152344},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3921924829483032},{"id":"https://openalex.org/C121955636","wikidata":"https://www.wikidata.org/wiki/Q4116214","display_name":"Accounting","level":1,"score":0.350109726190567},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.21566161513328552},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.15974509716033936},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C139719470","wikidata":"https://www.wikidata.org/wiki/Q39680","display_name":"Macroeconomics","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1007/s11115-016-0364-0","doi":"https://doi.org/10.1007/s11115-016-0364-0","is_oa":false,"landing_page_url":"https://doi.org/10.1007/s11115-016-0364-0","pdf_url":null,"source":{"id":"https://openalex.org/S162137778","display_name":"Public Organization Review","issn_l":"1566-7170","issn":["1566-7170","1573-7098"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-class-a","anvur-scientific","cwts-core","fnege-4","jufo-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Public Organization Review","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:kap:porgrv:v:18:y:2018:i:1:d:10.1007_s11115-016-0364-0","doi":null,"is_oa":false,"landing_page_url":"http://link.springer.com/10.1007/s11115-016-0364-0","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":71,"referenced_works":["https://openalex.org/W7515716","https://openalex.org/W15047419","https://openalex.org/W130451020","https://openalex.org/W136222256","https://openalex.org/W303030079","https://openalex.org/W366728794","https://openalex.org/W437054828","https://openalex.org/W614151238","https://openalex.org/W1138187636","https://openalex.org/W1492301466","https://openalex.org/W1546358298","https://openalex.org/W1547879404","https://openalex.org/W1547904863","https://openalex.org/W1551653989","https://openalex.org/W1560145245","https://openalex.org/W1569203931","https://openalex.org/W1593656854","https://openalex.org/W1877711111","https://openalex.org/W1905368172","https://openalex.org/W1966674954","https://openalex.org/W1966936697","https://openalex.org/W1967055352","https://openalex.org/W1969944485","https://openalex.org/W1975242268","https://openalex.org/W1976911783","https://openalex.org/W1978980364","https://openalex.org/W1983636876","https://openalex.org/W1990355556","https://openalex.org/W2007893250","https://openalex.org/W2029798649","https://openalex.org/W2039235732","https://openalex.org/W2050411577","https://openalex.org/W2050825106","https://openalex.org/W2051400476","https://openalex.org/W2052424763","https://openalex.org/W2055681702","https://openalex.org/W2062818403","https://openalex.org/W2073917207","https://openalex.org/W2077942624","https://openalex.org/W2080050226","https://openalex.org/W2082783429","https://openalex.org/W2091019653","https://openalex.org/W2091486593","https://openalex.org/W2093230814","https://openalex.org/W2093913321","https://openalex.org/W2099769998","https://openalex.org/W2109543686","https://openalex.org/W2119840165","https://openalex.org/W2121125513","https://openalex.org/W2131177617","https://openalex.org/W2139355902","https://openalex.org/W2141822947","https://openalex.org/W2143465259","https://openalex.org/W2149163211","https://openalex.org/W2150929043","https://openalex.org/W2151430150","https://openalex.org/W2160196038","https://openalex.org/W2162713456","https://openalex.org/W2163040809","https://openalex.org/W2317241154","https://openalex.org/W2611219899","https://openalex.org/W3121227600","https://openalex.org/W3123322703","https://openalex.org/W4205103263","https://openalex.org/W4242016886","https://openalex.org/W4244558877","https://openalex.org/W4254499267","https://openalex.org/W4388174391","https://openalex.org/W4408487818","https://openalex.org/W6600611307","https://openalex.org/W6647975832"],"related_works":["https://openalex.org/W2984800040","https://openalex.org/W6960082564","https://openalex.org/W1975242268","https://openalex.org/W2150929043","https://openalex.org/W4281778292","https://openalex.org/W7000327750","https://openalex.org/W7100940070","https://openalex.org/W3123322703","https://openalex.org/W4321443444","https://openalex.org/W2912608113"],"abstract_inverted_index":null,"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2023,"cited_by_count":5},{"year":2022,"cited_by_count":3},{"year":2021,"cited_by_count":3},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":3},{"year":2018,"cited_by_count":2},{"year":2017,"cited_by_count":1}],"updated_date":"2026-11-07T11:25:07.637180","created_date":"2016-10-14T00:00:00"}