{"id":"https://openalex.org/W2497322285","doi":"https://doi.org/10.1007/978-3-319-29877-1_10","title":"Value Co-creation in Project Exchange","display_name":"Value Co-creation in Project Exchange","publication_year":2016,"publication_date":"2016-01-01","ids":{"openalex":"https://openalex.org/W2497322285","doi":"https://doi.org/10.1007/978-3-319-29877-1_10","mag":"2497322285"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-319-29877-1_10","doi":"https://doi.org/10.1007/978-3-319-29877-1_10","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-319-29877-1_10","pdf_url":null,"source":{"id":"https://openalex.org/S4210172023","display_name":"Developments in marketing science: proceedings of the Academy of Marketing Science","issn_l":"2363-6173","issn":["2363-6173","2363-6165"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310319972","host_organization_name":"Springer International Publishing","host_organization_lineage":["https://openalex.org/P4310319972","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer International Publishing","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Developments in Marketing Science: Proceedings of the Academy of Marketing Science","raw_type":"book-chapter"},"volume":{"id":"https://openalex.org/W2497719343","display_name":"Rediscovering the Essentiality of Marketing"},"type":"book-chapter","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5047398767","display_name":"Kamran Razmdoost","orcid":"https://orcid.org/0000-0002-2222-2021","observed_orcids":["https://orcid.org/0000-0002-2222-2021"]},"institutions":[{"id":"https://openalex.org/I45129253","display_name":"University College London","ror":"https://ror.org/02jx3x895","country_code":"GB","type":"education","lineage":["https://openalex.org/I124357947","https://openalex.org/I45129253"]}],"countries":["GB"],"is_corresponding":true,"raw_author_name":"Kamran Razmdoost","raw_affiliation_strings":["University College London, London, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University College London, London, UK","institution_ids":["https://openalex.org/I45129253"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5061051382","display_name":"Hedley Smyth","orcid":"https://orcid.org/0000-0002-6920-3485","observed_orcids":["https://orcid.org/0000-0002-6920-3485"]},"institutions":[{"id":"https://openalex.org/I45129253","display_name":"University College London","ror":"https://ror.org/02jx3x895","country_code":"GB","type":"education","lineage":["https://openalex.org/I124357947","https://openalex.org/I45129253"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Hedley J. Smyth","raw_affiliation_strings":["University College London, London, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University College London, London, UK","institution_ids":["https://openalex.org/I45129253"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5047398767"],"corresponding_institution_ids":["https://openalex.org/I45129253"],"apc_list":null,"apc_paid":null,"fwci":3.3676,"has_fulltext":false,"cited_by_count":5,"citation_normalized_percentile":{"value":0.89826255,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":95},"biblio":{"volume":null,"issue":null,"first_page":"53","last_page":"54"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":9.999999747378752e-05,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14058","display_name":"Value Engineering and Management","score":0.0,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/value-co-creation","display_name":"value co-creation","score":0.9950000047683716},{"id":"https://openalex.org/keywords/client-provider-interaction","display_name":"customer-provider interaction","score":0.7580000162124634},{"id":"https://openalex.org/keywords/direct-interaction","display_name":"direct interaction","score":0.7509999871253967},{"id":"https://openalex.org/keywords/value-in-use","display_name":"value-in-use","score":0.6510000228881836},{"id":"https://openalex.org/keywords/service-exchange","display_name":"service exchange","score":0.3499999940395355},{"id":"https://openalex.org/keywords/construction-contractors","display_name":"construction contractors","score":0.5730000138282776},{"id":"https://openalex.org/keywords/service-recovery","display_name":"service recovery","score":0.40400001406669617},{"id":"https://openalex.org/keywords/service-failure-management","display_name":"service failure management","score":0.5509999990463257},{"id":"https://openalex.org/keywords/service-failure-prevention","display_name":"service failure prevention","score":0.4300000071525574}],"concepts":[{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.6506406664848328},{"id":"https://openalex.org/C2781155252","wikidata":"https://www.wikidata.org/wiki/Q2270945","display_name":"Co-creation","level":2,"score":0.631151020526886},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5390521883964539},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.499253511428833},{"id":"https://openalex.org/C116537","wikidata":"https://www.wikidata.org/wiki/Q2169973","display_name":"Service provider","level":3,"score":0.48885291814804077},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4265252351760864},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.36176103353500366},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.2883121073246002},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/978-3-319-29877-1_10","doi":"https://doi.org/10.1007/978-3-319-29877-1_10","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-319-29877-1_10","pdf_url":null,"source":{"id":"https://openalex.org/S4210172023","display_name":"Developments in marketing science: proceedings of the Academy of Marketing Science","issn_l":"2363-6173","issn":["2363-6173","2363-6165"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310319972","host_organization_name":"Springer International Publishing","host_organization_lineage":["https://openalex.org/P4310319972","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer International Publishing","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Developments in Marketing Science: Proceedings of the Academy of Marketing Science","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W2604786996","https://openalex.org/W4312128630","https://openalex.org/W2902651313","https://openalex.org/W2943879068","https://openalex.org/W4417198785","https://openalex.org/W2570009650","https://openalex.org/W3023727746","https://openalex.org/W142674488","https://openalex.org/W2734510031","https://openalex.org/W2909187424"],"abstract_inverted_index":null,"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2022,"cited_by_count":1},{"year":2020,"cited_by_count":1},{"year":2018,"cited_by_count":1},{"year":2016,"cited_by_count":1}],"updated_date":"2026-11-12T12:28:57.059296","created_date":"2016-08-23T00:00:00"}