{"id":"https://openalex.org/W2490907770","doi":"https://doi.org/10.4018/978-1-87828-991-9.ch068","title":"Web Mining for Public E-Services Personalization","display_name":"Web Mining for Public E-Services Personalization","publication_year":2009,"publication_date":"2009-01-01","ids":{"openalex":"https://openalex.org/W2490907770","doi":"https://doi.org/10.4018/978-1-87828-991-9.ch068","mag":"2490907770"},"language":"en","primary_location":{"id":"doi:10.4018/978-1-87828-991-9.ch068","doi":"https://doi.org/10.4018/978-1-87828-991-9.ch068","is_oa":false,"landing_page_url":"https://doi.org/10.4018/978-1-87828-991-9.ch068","pdf_url":null,"source":{"id":"https://openalex.org/S4306463409","display_name":"IGI Global eBooks","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"ebook platform"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Human Computer Interaction","raw_type":"book-chapter"},"volume":{"id":"https://openalex.org/W1536510463","display_name":"Human Computer Interaction"},"type":"book-chapter","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5083860578","display_name":"Penelope Markellou","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I174878644","display_name":"University of Patras","ror":"https://ror.org/017wvtq80","country_code":"GR","type":"education","lineage":["https://openalex.org/I174878644"]}],"countries":["GR"],"is_corresponding":false,"raw_author_name":"Penelope Markellou","raw_affiliation_strings":["University of Patras, Greece"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Patras, Greece","institution_ids":["https://openalex.org/I174878644"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5085054526","display_name":"Angeliki Panayiotaki","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I174878644","display_name":"University of Patras","ror":"https://ror.org/017wvtq80","country_code":"GR","type":"education","lineage":["https://openalex.org/I174878644"]}],"countries":["GR"],"is_corresponding":false,"raw_author_name":"Angeliki Panayiotaki","raw_affiliation_strings":["University of Patras, Greece"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Patras, Greece","institution_ids":["https://openalex.org/I174878644"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5111647071","display_name":"Athanasios Tsakalidis","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I174878644","display_name":"University of Patras","ror":"https://ror.org/017wvtq80","country_code":"GR","type":"education","lineage":["https://openalex.org/I174878644"]}],"countries":["GR"],"is_corresponding":false,"raw_author_name":"Athanasios Tsakalidis","raw_affiliation_strings":["University of Patras, Greece"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Patras, Greece","institution_ids":["https://openalex.org/I174878644"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I174878644"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.0,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":93},"biblio":{"volume":null,"issue":null,"first_page":"1079","last_page":"1086"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12016","display_name":"Web Data Mining and Analysis","score":0.9775000214576721,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12016","display_name":"Web Data Mining and Analysis","score":0.9775000214576721,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.0142000000923872,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14435","display_name":"Information Retrieval and Data Mining","score":0.004900000058114529,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/web-mining","display_name":"web mining","score":0.7269999980926514},{"id":"https://openalex.org/keywords/web-personalization","display_name":"web personalization","score":0.8420000076293945},{"id":"https://openalex.org/keywords/e-government","display_name":"e-government","score":0.6389999985694885},{"id":"https://openalex.org/keywords/e-government-services","display_name":"e-government services","score":0.828000009059906},{"id":"https://openalex.org/keywords/web-usage-mining","display_name":"web usage mining","score":0.9210000038146973},{"id":"https://openalex.org/keywords/web-content-mining","display_name":"web content mining","score":0.7839999794960022},{"id":"https://openalex.org/keywords/web-structure-mining","display_name":"web structure mining","score":0.9559999704360962},{"id":"https://openalex.org/keywords/information-overload","display_name":"information overload","score":0.9210000038146973},{"id":"https://openalex.org/keywords/user-modeling","display_name":"user modeling","score":0.5590000152587891},{"id":"https://openalex.org/keywords/web-log-data","display_name":"web log data","score":0.5230000019073486},{"id":"https://openalex.org/keywords/user-behavior-patterns","display_name":"user behavior patterns","score":0.3269999921321869},{"id":"https://openalex.org/keywords/web-page-classification","display_name":"web page classification","score":0.4059999883174896},{"id":"https://openalex.org/keywords/web-recommendation","display_name":"web recommendation","score":0.4449999928474426}],"concepts":[{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.78782057762146},{"id":"https://openalex.org/C197046077","wikidata":"https://www.wikidata.org/wiki/Q785337","display_name":"Web mining","level":3,"score":0.7609403133392334},{"id":"https://openalex.org/C79373723","wikidata":"https://www.wikidata.org/wiki/Q386275","display_name":"Web development","level":3,"score":0.7297337055206299},{"id":"https://openalex.org/C544335954","wikidata":"https://www.wikidata.org/wiki/Q2553348","display_name":"Web intelligence","level":4,"score":0.6901925206184387},{"id":"https://openalex.org/C182321512","wikidata":"https://www.wikidata.org/wiki/Q1153289","display_name":"Web standards","level":3,"score":0.656844437122345},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6563205718994141},{"id":"https://openalex.org/C130436687","wikidata":"https://www.wikidata.org/wiki/Q7978591","display_name":"Web modeling","level":3,"score":0.6524897217750549},{"id":"https://openalex.org/C162005631","wikidata":"https://www.wikidata.org/wiki/Q54837","display_name":"Data Web","level":3,"score":0.603877067565918},{"id":"https://openalex.org/C516187249","wikidata":"https://www.wikidata.org/wiki/Q10719477","display_name":"Web analytics","level":5,"score":0.5924054980278015},{"id":"https://openalex.org/C21959979","wikidata":"https://www.wikidata.org/wiki/Q36774","display_name":"Web page","level":2,"score":0.5699424147605896},{"id":"https://openalex.org/C61096286","wikidata":"https://www.wikidata.org/wiki/Q7978592","display_name":"Web navigation","level":3,"score":0.5490329265594482},{"id":"https://openalex.org/C24733836","wikidata":"https://www.wikidata.org/wiki/Q649186","display_name":"Web mapping","level":4,"score":0.49434852600097656},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.4723193347454071},{"id":"https://openalex.org/C521306242","wikidata":"https://www.wikidata.org/wiki/Q190637","display_name":"Web design","level":3,"score":0.4498521387577057}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.4018/978-1-87828-991-9.ch068","doi":"https://doi.org/10.4018/978-1-87828-991-9.ch068","is_oa":false,"landing_page_url":"https://doi.org/10.4018/978-1-87828-991-9.ch068","pdf_url":null,"source":{"id":"https://openalex.org/S4306463409","display_name":"IGI Global eBooks","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"ebook platform"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Human Computer Interaction","raw_type":"book-chapter"},{"id":"doi:10.4018/9781878289919.ch068","doi":"https://doi.org/10.4018/9781878289919.ch068","is_oa":false,"landing_page_url":"https://doi.org/10.4018/9781878289919.ch068","pdf_url":null,"source":{"id":"https://openalex.org/S4306463409","display_name":"IGI Global eBooks","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"ebook platform"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Human Computer Interaction","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W4254827139","https://openalex.org/W7097292252","https://openalex.org/W2188057791","https://openalex.org/W850753724","https://openalex.org/W7098174766","https://openalex.org/W2134078223","https://openalex.org/W7099752407","https://openalex.org/W4231696432","https://openalex.org/W2383862025","https://openalex.org/W2184429147"],"abstract_inverted_index":{"Over":[0],"the":[1,11,15,41,55,68,80,87,139,147,169,190,210,218,228,231,238,258,279,288,302,307,352,371,414,424,431,454,462,467,471],"last":[2],"decade,":[3],"we":[4,429,452],"have":[5],"witnessed":[6],"an":[7,46,433],"explosive":[8],"growth":[9,290],"in":[10,119,172,216,225,287,343,441,470],"information":[12,43,136,164,201,327,334],"available":[13],"on":[14,62,86,138,155],"Web.":[16],"Today,":[17],"Web":[18,77,88,101,104,108,111,121,130,140,148,151,157,170,191,264,280,303,329,353,361,372,388,393,438],"browsers":[19],"provide":[20],"easy":[21,47],"access":[22,158,473],"to":[23,67,134,174,209,255,345,350,355,378,418,443,477],"myriad":[24],"sources":[25,162],"of":[26,51,82,163,205,212,233,260,293,323,374,387,392,400,413,416,426],"text":[27],"and":[28,39,93,107,160,177,182,184,196,203,223,268,291,296,313,325,349,383,396,402,406,411,446,465],"multimedia":[29],"data.":[30],"Search":[31],"engines":[32],"index":[33],"more":[34],"than":[35],"a":[36,283,320,340,375],"billion":[37],"pages":[38],"finding":[40],"desired":[42],"is":[44,79,304,319,337],"not":[45],"task.":[48],"This":[49],"profusion":[50],"resources":[52],"has":[53,240,281],"prompted":[54],"need":[56],"for":[57,89,116,310,421],"developing":[58],"automatic":[59],"mining":[60,78,84,113,132,153,439],"techniques":[61,85,115,440],"Web,":[63],"thereby":[64,185],"giving":[65],"rise":[66],"term":[69],"\u201cWeb":[70],"mining\u201d":[71],"(Pal,":[72],"Talwar,":[73],"&":[74,358],"Mitra,":[75],"2002).":[76],"application":[81,435],"data":[83,143,145],"discovering":[90,135],"useful":[91],"patterns":[92,181],"can":[94,274,363,436],"be":[95,275,364,419],"divided":[96],"into":[97],"three":[98],"basic":[99],"categories:":[100],"content":[102,112],"mining,":[103,106],"structure":[105,131,142],"usage":[109,152],"mining.":[110],"includes":[114],"assisting":[117],"users":[118,234,330,356],"locating":[120],"documents":[122],"(i.e.,":[123],"pages)":[124],"that":[125,369,456],"meet":[126],"certain":[127],"criteria,":[128],"while":[129],"relates":[133],"based":[137],"site":[141,149,171],"(the":[144],"depicting":[146],"map).":[150],"focuses":[154],"analyzing":[156],"logs":[159],"other":[161],"regarding":[165],"user":[166,376],"interactions":[167,448],"within":[168],"order":[173,344,442],"capture,":[175],"understand":[176],"model":[178],"their":[179,187,263],"behavioral":[180],"profiles":[183],"improve":[186],"experience":[188,373],"with":[189,237,257,270,449],"site.":[192],"As":[193],"citizens":[194],"requirements":[195],"needs":[197,382],"change":[198],"continuously,":[199],"traditional":[200],"searching,":[202],"fulfillment":[204],"various":[206],"tasks":[207,455],"result":[208],"loss":[211],"valuable":[213],"time":[214],"spent":[215],"identifying":[217],"responsible":[219],"actor":[220],"(public":[221],"authority)":[222],"waiting":[224],"queues.":[226],"At":[227],"same":[229],"time,":[230],"percentage":[232],"who":[235],"acquaint":[236],"Internet":[239],"been":[241,282],"remarkably":[242],"increased":[243],"(Internet":[244],"World":[245],"Stats,":[246],"2005).":[247],"These":[248],"two":[249],"facts":[250],"motivate":[251],"many":[252],"governmental":[253],"organizations":[254],"proceed":[256],"provision":[259],"e-services":[261],"via":[262],"sites.":[265],"The":[266],"ease":[267],"speed":[269],"which":[271],"business":[272,311],"transactions":[273,312],"carried":[276],"out":[277],"over":[278],"key":[284],"driving":[285],"force":[286],"rapid":[289],"popularity":[292],"e-government,":[294],"e-commerce,":[295],"e-business":[297],"applications.":[298],"In":[299,423],"this":[300,347,427,459,479],"framework,":[301],"emerging":[305],"as":[306,339,366],"appropriate":[308],"environment":[309,354],"user-organization":[314],"interactions.":[315],"However,":[316],"since":[317],"it":[318],"large":[321],"collection":[322],"semi-structured":[324],"structured":[326],"sources,":[328],"often":[331],"suffer":[332],"from":[333,474],"overload.":[335],"Personalization":[336],"considered":[338],"popular":[341],"solution":[342],"alleviate":[346],"problem":[348],"customize":[351],"(Eirinaki":[357],"Vazirgiannis,":[359],"2003).":[360],"personalization":[362,389],"described,":[365],"any":[367],"action":[368],"makes":[370],"personalized":[377,447],"his":[379],"or":[380],"her":[381],"wishes.":[384],"Principal":[385],"elements":[386],"include":[390],"modeling":[391],"objects":[394,401,408],"(pages)":[395],"subjects":[397],"(users),":[398],"categorization":[399],"subjects,":[403,410],"matching":[404],"between":[405],"across":[407],"and/or":[409],"determination":[412],"set":[415],"actions":[417],"recommended":[420],"personalization.":[422],"remainder":[425],"article,":[428],"present":[430],"way":[432],"e-government":[434],"deploy":[437],"support":[444],"intelligent":[445],"citizens.":[450],"Specifically,":[451],"describe":[453],"typically":[457],"comprise":[458],"process,":[460],"illustrate":[461],"future":[463],"trends,":[464],"discuss":[466],"open":[468],"issues":[469],"field.Request":[472],"your":[475],"librarian":[476],"read":[478],"chapter's":[480],"full":[481],"text.":[482]},"counts_by_year":[{"year":2013,"cited_by_count":1}],"updated_date":"2026-11-11T12:16:26.678958","created_date":"2016-08-23T00:00:00"}
