{"id":"https://openalex.org/W248451841","doi":null,"title":"Adding Value as a Professional Technical Communicator.","display_name":"Adding Value as a Professional Technical Communicator.","publication_year":1995,"publication_date":"1995-01-01","ids":{"openalex":"https://openalex.org/W248451841","mag":"248451841"},"language":"en","primary_location":{"id":"mag:248451841","doi":null,"is_oa":false,"landing_page_url":"https://eric.ed.gov/?id=EJ498796","pdf_url":null,"source":{"id":"https://openalex.org/S2764477884","display_name":"Technical Communication: Journal of the Society for Technical Communication","issn_l":"0049-3155","issn":["0049-3155","1938-369X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","erih-plus","jufo-1","norway-1","poland-70","russia-white-list-2"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"Technical Communication: Journal of the Society for Technical Communication","raw_type":null},"volume":null,"type":"article","indexed_in":[],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5005893143","display_name":"Janice C. Redish","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Janice C. Redish","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":["https://openalex.org/A5005893143"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":5.4152,"has_fulltext":false,"cited_by_count":52,"citation_normalized_percentile":{"value":0.94296824,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":88,"max":98},"biblio":{"volume":"42","issue":"1","first_page":"26","last_page":"36"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13355","display_name":"Marketing and Advertising Strategies","score":0.09860000014305115,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T13355","display_name":"Marketing and Advertising Strategies","score":0.09860000014305115,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13803","display_name":"Organizational Strategy and Culture","score":0.09059999883174896,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13795","display_name":"Language, Communication, and Linguistic Studies","score":0.0843999981880188,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/value-added","display_name":"value added","score":0.9810000061988831},{"id":"https://openalex.org/keywords/technical-communication","display_name":"technical communication","score":0.546999990940094},{"id":"https://openalex.org/keywords/return-on-investment","display_name":"return on investment","score":0.9789999723434448},{"id":"https://openalex.org/keywords/professional-roles","display_name":"professional roles","score":0.5860000252723694},{"id":"https://openalex.org/keywords/cost-reduction","display_name":"cost reduction","score":0.6290000081062317},{"id":"https://openalex.org/keywords/customer-service","display_name":"customer service","score":0.7080000042915344},{"id":"https://openalex.org/keywords/accounting-systems","display_name":"accounting systems","score":0.6129999756813049},{"id":"https://openalex.org/keywords/user-satisfaction","display_name":"user satisfaction","score":0.6100000143051147}],"concepts":[{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.6991835832595825},{"id":"https://openalex.org/C27548731","wikidata":"https://www.wikidata.org/wiki/Q88272","display_name":"Investment (military)","level":3,"score":0.6843581199645996},{"id":"https://openalex.org/C169549615","wikidata":"https://www.wikidata.org/wiki/Q939134","display_name":"Return on investment","level":3,"score":0.6416890621185303},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.541375458240509},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5202580690383911},{"id":"https://openalex.org/C64364511","wikidata":"https://www.wikidata.org/wiki/Q1132530","display_name":"Technical communication","level":2,"score":0.4896450638771057},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.44043707847595215},{"id":"https://openalex.org/C121955636","wikidata":"https://www.wikidata.org/wiki/Q4116214","display_name":"Accounting","level":1,"score":0.3394349217414856},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.2564246654510498},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.23174411058425903},{"id":"https://openalex.org/C175444787","wikidata":"https://www.wikidata.org/wiki/Q39072","display_name":"Microeconomics","level":1,"score":0.1792910397052765},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.15347009897232056},{"id":"https://openalex.org/C2778348673","wikidata":"https://www.wikidata.org/wiki/Q739302","display_name":"Production (economics)","level":2,"score":0.10175490379333496},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.07595318555831909},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C94625758","wikidata":"https://www.wikidata.org/wiki/Q7163","display_name":"Politics","level":2,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C119599485","wikidata":"https://www.wikidata.org/wiki/Q43035","display_name":"Electrical engineering","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"mag:248451841","doi":null,"is_oa":false,"landing_page_url":"https://eric.ed.gov/?id=EJ498796","pdf_url":null,"source":{"id":"https://openalex.org/S2764477884","display_name":"Technical Communication: Journal of the Society for Technical Communication","issn_l":"0049-3155","issn":["0049-3155","1938-369X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","erih-plus","jufo-1","norway-1","poland-70","russia-white-list-2"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"Technical Communication: Journal of the Society for Technical Communication","raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":9,"referenced_works":["https://openalex.org/W43661809","https://openalex.org/W1491862280","https://openalex.org/W1545968654","https://openalex.org/W1547818279","https://openalex.org/W1936022305","https://openalex.org/W2033243567","https://openalex.org/W2065291615","https://openalex.org/W2725143751","https://openalex.org/W3140414570"],"related_works":["https://openalex.org/W2165367362","https://openalex.org/W237597328","https://openalex.org/W2742409375","https://openalex.org/W177724337","https://openalex.org/W176218917","https://openalex.org/W2006966313","https://openalex.org/W2365920387","https://openalex.org/W2752011233","https://openalex.org/W1980490466","https://openalex.org/W308829152"],"abstract_inverted_index":{"Value":[0,41],"added":[1,42],"means":[2],"generating":[3],"greater":[4],"return":[5],"on":[6,16],"investment":[7,17],"than":[8],"the":[9,12,36,121],"cost":[10,37],"of":[11,38,55,67,75,114],"initial":[13],"investment.":[14],"Return":[15],"can":[18,30,49,96],"mean":[19,31],"bringing":[20],"in":[21,51,59,63,86],"more":[22],"money":[23],"(or":[24],"increasing":[25],"users'":[26],"satisfaction)":[27],"or":[28,73],"it":[29],"reducing":[32],"costs,":[33],"such":[34],"as":[35,71],"supporting":[39],"customers.":[40],"is":[43,125],"a":[44,52,64],"concept":[45],"that":[46,93,143],"technical":[47,82,94,105],"communicators":[48,83,95,106],"use":[50,97],"wide":[53,65],"range":[54,66],"fields":[56,88],"(not":[57,69],"just":[58,70],"high-tech":[60],"companies)":[61],"and":[62,79,84],"roles":[68],"writers":[72],"producers":[74],"documents).":[76],"Case":[77],"studies":[78],"literature":[80],"from":[81],"professionals":[85],"related":[87],"suggest":[89],"many":[90],"different":[91],"measures":[92],"to":[98,131,138],"show":[99],"how":[100],"they":[101,110,144],"add":[102],"value.":[103],"As":[104],"consider":[107],"value":[108,142],"added,":[109],"should":[111],"be":[112],"aware":[113],"two":[115],"important":[116],"issues:":[117],"Numbers":[118],"don't":[119],"tell":[120],"whole":[122],"story;":[123],"process":[124],"also":[126],"critical.":[127],"They":[128],"may":[129],"have":[130],"go":[132],"beyond":[133],"traditional":[134],"corporate":[135],"accounting":[136],"systems":[137],"get":[139],"credit":[140],"for":[141],"add.":[145]},"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2022,"cited_by_count":2},{"year":2021,"cited_by_count":1},{"year":2019,"cited_by_count":4},{"year":2018,"cited_by_count":3},{"year":2017,"cited_by_count":2},{"year":2016,"cited_by_count":1},{"year":2013,"cited_by_count":2}],"updated_date":"2026-07-28T07:46:37.118299","created_date":"2016-06-24T00:00:00"}