{"id":"https://openalex.org/W24841635","doi":null,"title":"Improving ERP Requirement Specification Process of SMEs with a Customer-Centered Analysis Method","display_name":"Improving ERP Requirement Specification Process of SMEs with a Customer-Centered Analysis Method","publication_year":2005,"publication_date":"2005-01-01","ids":{"openalex":"https://openalex.org/W24841635","mag":"24841635"},"language":"en","primary_location":{"id":"mag:24841635","doi":null,"is_oa":false,"landing_page_url":"https://www.researchgate.net/profile/Ilkka_Kouri/publication/228813193_Improving_ERP_requirement_specification_process_of_SMEs_with_a_customer-centered_analysis_method/links/0fcfd508649604c39c000000.pdf","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null},"volume":null,"type":"article","indexed_in":[],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5045007703","display_name":"Inka Vilpola","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4387152565","display_name":"Tampere University of Technology","ror":"https://ror.org/02ba3pt07","country_code":"FI","type":"education","lineage":["https://openalex.org/I166825849","https://openalex.org/I4387152565"]}],"countries":["FI"],"is_corresponding":false,"raw_author_name":"Inka Vilpola","raw_affiliation_strings":["[Tampere Univ. of Tech.]"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"[Tampere Univ. of Tech.]","institution_ids":["https://openalex.org/I4387152565"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5045779728","display_name":"Ilkka Kouri","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4387152565","display_name":"Tampere University of Technology","ror":"https://ror.org/02ba3pt07","country_code":"FI","type":"education","lineage":["https://openalex.org/I166825849","https://openalex.org/I4387152565"]}],"countries":["FI"],"is_corresponding":false,"raw_author_name":"Ilkka Kouri","raw_affiliation_strings":["[Tampere Univ. of Tech.]"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"[Tampere Univ. of Tech.]","institution_ids":["https://openalex.org/I4387152565"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I4387152565"],"apc_list":null,"apc_paid":null,"fwci":1.9618,"has_fulltext":true,"cited_by_count":18,"citation_normalized_percentile":{"value":0.87790966,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":97},"biblio":{"volume":null,"issue":null,"first_page":"140","last_page":"151"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":9.999999747378752e-05,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.0,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/enterprise-resource-planning","display_name":"enterprise resource planning","score":0.9570000171661377},{"id":"https://openalex.org/keywords/small-and-medium-sized-enterprises","display_name":"small and medium-sized enterprises","score":0.9359999895095825},{"id":"https://openalex.org/keywords/erp-system-selection","display_name":"ERP selection","score":0.9049999713897705},{"id":"https://openalex.org/keywords/business-process-analysis","display_name":"business process analysis","score":0.8379999995231628},{"id":"https://openalex.org/keywords/operations-analysis","display_name":"operational analysis","score":0.7129999995231628},{"id":"https://openalex.org/keywords/contextual-analysis","display_name":"contextual analysis","score":0.9819999933242798},{"id":"https://openalex.org/keywords/risk-analysis","display_name":"risk analysis","score":0.9909999966621399},{"id":"https://openalex.org/keywords/erp-implementation","display_name":"ERP implementation","score":0.4569999873638153}],"concepts":[{"id":"https://openalex.org/C2777960535","wikidata":"https://www.wikidata.org/wiki/Q131508","display_name":"Enterprise resource planning","level":2,"score":0.8342458009719849},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.5990009903907776},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5749516487121582},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.49565112590789795},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.47553157806396484},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.36739373207092285},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.32315731048583984},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.16276228427886963},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"mag:24841635","doi":null,"is_oa":false,"landing_page_url":"https://www.researchgate.net/profile/Ilkka_Kouri/publication/228813193_Improving_ERP_requirement_specification_process_of_SMEs_with_a_customer-centered_analysis_method/links/0fcfd508649604c39c000000.pdf","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[],"sustainable_development_goals_aurora":[{"score":0.46000000834465027,"display_name":"Decent work and economic growth","id":"https://metadata.un.org/sdg/8"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":12,"referenced_works":["https://openalex.org/W39733587","https://openalex.org/W85194748","https://openalex.org/W1500842519","https://openalex.org/W1500925229","https://openalex.org/W1509316523","https://openalex.org/W1520384651","https://openalex.org/W2009207952","https://openalex.org/W2018749469","https://openalex.org/W2110671736","https://openalex.org/W2113206143","https://openalex.org/W2113222723","https://openalex.org/W2338664601"],"related_works":["https://openalex.org/W7098929435","https://openalex.org/W2212212725","https://openalex.org/W2158056643","https://openalex.org/W813686874","https://openalex.org/W1487074613","https://openalex.org/W1906022130","https://openalex.org/W287360858","https://openalex.org/W4254131810","https://openalex.org/W114749301","https://openalex.org/W1480888249"],"abstract_inverted_index":{"Nowadays":[0],"enterprise":[1],"resource":[2],"planning":[3],"(ERP)":[4],"systems":[5,55],"are":[6,44,64,74],"mostly":[7],"ready-made":[8],"software":[9,61,83],"packages,":[10],"which":[11,167],"raises":[12],"the":[13,16,78,82,91,142,145,151,157,168,183],"importance":[14],"of":[15,53,60,93,136,162,188],"ERP":[17,30,38,54,95,118,147,158,184],"system":[18,31],"selection.":[19,39,84],"For":[20],"SMEs":[21],"a":[22,34,112,132,163,177],"good":[23],"fit":[24],"between":[25],"company":[26,137],"business":[27,138],"processes":[28],"and":[29,46,51,67,97,125,149,153,179],"functionality":[32],"is":[33,56],"top":[35],"priority":[36],"in":[37,166,182],"However,":[40],"SME":[41],"companies\u2019":[42],"resources":[43],"limited":[45],"quite":[47],"often":[48],"their":[49],"experience":[50],"knowledge":[52],"inadequate.":[57],"Current":[58],"models":[59,73],"requirement":[62,119],"specification":[63,120,186],"too":[65],"expensive":[66],"cumbersome":[68],"for":[69,116,144],"SMEs.":[70,189],"Typically,":[71],"these":[72,129],"targeted":[75],"at":[76],"supporting":[77],"implementation":[79],"process":[80,139,187],"after":[81],"In":[85],"this":[86],"study":[87,165],"we":[88],"first":[89],"present":[90],"characteristics":[92],"SMEs\u2019":[94,117],"projects":[96],"through":[98],"case":[99,164],"studies":[100],"discuss":[101],"how":[102],"they":[103],"could":[104],"be":[105],"evolved":[106],"more":[107],"effectively.":[108],"We":[109],"then":[110],"propose":[111],"new":[113,146],"advanced":[114],"method":[115,169],"that":[121],"includes":[122],"operational,":[123],"contextual":[124],"risk":[126],"analysis.":[127],"Together":[128],"analyses":[130],"provide":[131],"complete":[133],"in-depth":[134],"description":[135],"development,":[140],"specify":[141],"requirements":[143,185],"system,":[148],"identify":[150],"restrictions":[152],"risks":[154],"related":[155],"to":[156],"project.":[159],"The":[160],"results":[161],"has":[170],"been":[171],"applied,":[172],"support":[173],"further":[174],"development":[175],"towards":[176],"holistic":[178],"multidisciplinary":[180],"approach":[181]},"counts_by_year":[{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":1},{"year":2017,"cited_by_count":2},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":2},{"year":2012,"cited_by_count":3}],"updated_date":"2026-08-08T07:41:36.138363","created_date":"2016-06-24T00:00:00"}
