{"id":"https://openalex.org/W2481975413","doi":"https://doi.org/10.1108/ijem-10-2014-0139","title":"Participation behaviour among international students","display_name":"Participation behaviour among international students","publication_year":2016,"publication_date":"2016-06-06","ids":{"openalex":"https://openalex.org/W2481975413","doi":"https://doi.org/10.1108/ijem-10-2014-0139","mag":"2481975413"},"language":"en","primary_location":{"id":"doi:10.1108/ijem-10-2014-0139","doi":"https://doi.org/10.1108/ijem-10-2014-0139","is_oa":false,"landing_page_url":"https://doi.org/10.1108/ijem-10-2014-0139","pdf_url":null,"source":{"id":"https://openalex.org/S196762031","display_name":"International Journal of Educational Management","issn_l":"0951-354X","issn":["0951-354X","1758-6518"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-class-a","anvur-scientific","cwts-core","erih-plus","jufo-1","norway-2","poland-70","russia-white-list-2","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Educational Management","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5014890154","display_name":"Tamer H. Elsharnouby","orcid":"https://orcid.org/0000-0003-2860-014X","observed_orcids":["https://orcid.org/0000-0003-2860-014X"]},"institutions":[{"id":"https://openalex.org/I145487455","display_name":"Cairo University","ror":"https://ror.org/03q21mh05","country_code":"EG","type":"education","lineage":["https://openalex.org/I145487455"]},{"id":"https://openalex.org/I60342839","display_name":"Qatar University","ror":"https://ror.org/00yhnba62","country_code":"QA","type":"education","lineage":["https://openalex.org/I60342839"]}],"countries":["EG","QA"],"is_corresponding":true,"raw_author_name":"Tamer H. Elsharnouby","raw_affiliation_strings":["Department of Management and Marketing, College of Business and Economics, Qatar University, Doha, QatarANDDepartment of Business Administration, Cairo University,Giza, Egypt"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Management and Marketing, College of Business and Economics, Qatar University, Doha, QatarANDDepartment of Business Administration, Cairo University,Giza, Egypt","institution_ids":["https://openalex.org/I145487455","https://openalex.org/I60342839"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5014890154"],"corresponding_institution_ids":["https://openalex.org/I145487455","https://openalex.org/I60342839"],"apc_list":null,"apc_paid":null,"fwci":3.9761,"has_fulltext":false,"cited_by_count":21,"citation_normalized_percentile":{"value":0.93364331,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":"30","issue":"5","first_page":"679","last_page":"697"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9761000275611877,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9761000275611877,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.018400000408291817,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10145","display_name":"Consumer Behavior in Brand Consumption and Identification","score":0.0013000000035390258,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/international-students","display_name":"international students","score":0.875},{"id":"https://openalex.org/keywords/student-satisfaction","display_name":"student satisfaction","score":0.8550000190734863},{"id":"https://openalex.org/keywords/student-life","display_name":"student life","score":0.6629999876022339},{"id":"https://openalex.org/keywords/maintenance-services","display_name":"maintenance services","score":0.6299999952316284},{"id":"https://openalex.org/keywords/university-branding","display_name":"university branding","score":0.6100000143051147},{"id":"https://openalex.org/keywords/service-experience","display_name":"service experience","score":0.5389999747276306}],"concepts":[{"id":"https://openalex.org/C2779628136","wikidata":"https://www.wikidata.org/wiki/Q621206","display_name":"Disappointment","level":2,"score":0.7394152283668518},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.5939103960990906},{"id":"https://openalex.org/C191511416","wikidata":"https://www.wikidata.org/wiki/Q999278","display_name":"Customer satisfaction","level":2,"score":0.5726714134216309},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.5589463710784912},{"id":"https://openalex.org/C2780795282","wikidata":"https://www.wikidata.org/wiki/Q1221094","display_name":"Services marketing","level":3,"score":0.5391746759414673},{"id":"https://openalex.org/C120912362","wikidata":"https://www.wikidata.org/wiki/Q136822","display_name":"Higher education","level":2,"score":0.4794444143772125},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.46493905782699585},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.445582777261734},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.4312017261981964},{"id":"https://openalex.org/C71104824","wikidata":"https://www.wikidata.org/wiki/Q1476639","display_name":"Structural equation modeling","level":2,"score":0.4145497679710388},{"id":"https://openalex.org/C2779177650","wikidata":"https://www.wikidata.org/wiki/Q3595759","display_name":"International education","level":3,"score":0.41414040327072144},{"id":"https://openalex.org/C120936955","wikidata":"https://www.wikidata.org/wiki/Q2155640","display_name":"Empirical research","level":2,"score":0.41405317187309265},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.33296817541122437},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.32460370659828186},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.25928041338920593},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.21021270751953125},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.19880595803260803},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C11012388","wikidata":"https://www.wikidata.org/wiki/Q170658","display_name":"Creativity","level":2,"score":0.0},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1108/ijem-10-2014-0139","doi":"https://doi.org/10.1108/ijem-10-2014-0139","is_oa":false,"landing_page_url":"https://doi.org/10.1108/ijem-10-2014-0139","pdf_url":null,"source":{"id":"https://openalex.org/S196762031","display_name":"International Journal of Educational Management","issn_l":"0951-354X","issn":["0951-354X","1758-6518"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-class-a","anvur-scientific","cwts-core","erih-plus","jufo-1","norway-2","poland-70","russia-white-list-2","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Educational Management","raw_type":"journal-article"},{"id":"pmh:oai:qspace.qu.edu.qa:10576/22450","doi":null,"is_oa":false,"landing_page_url":"http://hdl.handle.net/10576/22450","pdf_url":null,"source":{"id":"https://openalex.org/S4306400014","display_name":"Qatar University QSpace (Qatar University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I60342839","host_organization_name":"Qatar University","host_organization_lineage":["https://openalex.org/I60342839"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Quality education","score":0.8278999924659729,"id":"https://metadata.un.org/sdg/4"}],"study_designs":[{"display_name":"Observational Study","id":"https://openalex.org/study-designs/observational-study"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":56,"referenced_works":["https://openalex.org/W79937781","https://openalex.org/W251743883","https://openalex.org/W1513943390","https://openalex.org/W1574378514","https://openalex.org/W1608238977","https://openalex.org/W1971440513","https://openalex.org/W1973343172","https://openalex.org/W1974418097","https://openalex.org/W1976072437","https://openalex.org/W1978942994","https://openalex.org/W1979907230","https://openalex.org/W1983883977","https://openalex.org/W1989455011","https://openalex.org/W1992888550","https://openalex.org/W1998772841","https://openalex.org/W2003134386","https://openalex.org/W2006002219","https://openalex.org/W2010438979","https://openalex.org/W2017797915","https://openalex.org/W2021606694","https://openalex.org/W2027719129","https://openalex.org/W2028184439","https://openalex.org/W2031561325","https://openalex.org/W2033953221","https://openalex.org/W2038125955","https://openalex.org/W2038702827","https://openalex.org/W2042113379","https://openalex.org/W2042186425","https://openalex.org/W2044593836","https://openalex.org/W2044689916","https://openalex.org/W2044776966","https://openalex.org/W2047385639","https://openalex.org/W2050681421","https://openalex.org/W2053180270","https://openalex.org/W2065550942","https://openalex.org/W2072117561","https://openalex.org/W2077627952","https://openalex.org/W2081774187","https://openalex.org/W2089416852","https://openalex.org/W2090266480","https://openalex.org/W2093505263","https://openalex.org/W2094155829","https://openalex.org/W2094956222","https://openalex.org/W2095060413","https://openalex.org/W2095351608","https://openalex.org/W2101124683","https://openalex.org/W2145262937","https://openalex.org/W2151694441","https://openalex.org/W2159158715","https://openalex.org/W2163754207","https://openalex.org/W2163970785","https://openalex.org/W2538191171","https://openalex.org/W2743113377","https://openalex.org/W2954627247","https://openalex.org/W2992906311","https://openalex.org/W3015634246"],"related_works":["https://openalex.org/W4233719837","https://openalex.org/W1768382655","https://openalex.org/W2310609149","https://openalex.org/W4220756161","https://openalex.org/W4287665721","https://openalex.org/W4390596935","https://openalex.org/W2738856649","https://openalex.org/W2000646837","https://openalex.org/W2124053720","https://openalex.org/W2964449222"],"abstract_inverted_index":{"Purpose":[0],"\u2013":[1,56,78,149,226],"The":[2,79,112,134,180,273,289],"purpose":[3],"of":[4,45,62,136,177,218,279,303],"this":[5,239],"paper":[6,240],"is":[7,143],"to":[8,17,101,122,131,154,158,214,257],"integrate":[9],"service":[10,37,85,264],"marketing":[11],"and":[12,19,52,96,170,237,266,310],"higher":[13],"education":[14,178],"(HE)":[15],"literature":[16,265,268,295],"develop":[18],"test":[20],"a":[21,183,259],"model":[22,70],"that":[23,32,82,116],"links":[24],"customer":[25,248],"participation":[26,53,141,249,312],"behaviour":[27,142,250],"with":[28,36],"student":[29,92],"overall":[30],"satisfaction":[31,35,51,108,309],"stems":[33],"from":[34,231],"augmentation":[38,287],"elements.":[39],"It":[40,255],"also":[41,114,291],"examines":[42],"the":[43,69,103,127,175,216,222,245,252,280,283,293,301],"influence":[44],"brand":[46,137,193,304],"choice":[47,138,194,305],"attainment":[48,139,306],"on":[49,58,140,162,186,191,233,247],"both":[50,308],"behaviour.":[54,313],"Design/methodology/approach":[55],"Drawing":[57],"an":[59],"empirical":[60],"survey":[61],"238":[63],"international":[64,110,168,188],"students":[65,118,169,189],"in":[66,90,106,125,282,307],"UK":[67],"universities,":[68],"was":[71],"tested":[72],"using":[73],"structural":[74],"equation":[75],"modelling.":[76],"Findings":[77],"findings":[80],"reveal":[81],"not":[83,208,219],"all":[84],"augmenters":[86,98],"are":[87,99,119],"equally":[88],"important":[89],"creating":[91],"satisfaction.":[93,146],"Campus":[94],"life":[95],"maintenance":[97],"found":[100],"be":[102,201],"crucial":[104,166],"elements":[105,164],"generating":[107],"for":[109,167,204],"students.":[111,133],"results":[113],"suggest":[115],"satisfied":[117],"more":[120,160],"likely":[121],"participate":[123],"actively":[124],"co-producing":[126],"university":[128,198],"services":[129,234],"compared":[130],"dissatisfied":[132],"effect":[135],"mediated":[144],"by":[145,243,299],"Practical":[147],"implications":[148],"University":[150],"administrations":[151],"might":[152],"need":[153],"prioritize":[155],"their":[156,192,211],"efforts":[157],"put":[159],"emphasis":[161],"some":[163,276],"especially":[165],"could":[171],"embellish":[172],"or":[173],"deplete":[174],"core":[176],"services.":[179],"study":[181,274,290],"provides":[182],"fresh":[184],"perspective":[185],"segmenting":[187],"based":[190],"attainment.":[195],"A":[196],"superior":[197],"experience":[199],"should":[200],"created,":[202],"particularly":[203],"those":[205],"who":[206],"did":[207],"get":[209],"into":[210,251],"preferred":[212,223],"university,":[213],"overcome":[215],"disappointment":[217],"studying":[220],"at":[221,270],"university.":[224],"Originality/value":[225],"By":[227],"synthesizing":[228],"diverse":[229],"concepts":[230],"research":[232,246],"marketing,":[235],"branding":[236],"HE,":[238],"contributes":[241],"theoretically":[242],"extending":[244],"HE":[253,267,284,294],"domain.":[254],"attempts":[256],"address":[258],"clear":[260],"gap":[261],"between":[262],"how":[263],"look":[269],"\u201cservice":[271],"experience\u201d.":[272],"captures":[275],"missing":[277],"aspects":[278],"\u201cservice\u201d":[281],"sector":[285],"(e.g.":[286],"aspects).":[288],"takes":[292],"one":[296],"step":[297],"further":[298],"identifying":[300],"role":[302],"students\u2019":[311]},"counts_by_year":[{"year":2025,"cited_by_count":4},{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":2},{"year":2021,"cited_by_count":3},{"year":2020,"cited_by_count":2},{"year":2019,"cited_by_count":6},{"year":2018,"cited_by_count":1}],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2016-08-23T00:00:00"}