{"id":"https://openalex.org/W2476529944","doi":"https://doi.org/10.4018/978-1-4666-1740-7.ch007","title":"Adoption of E-Government Services in Developing Countries","display_name":"Adoption of E-Government Services in Developing Countries","publication_year":2012,"publication_date":"2012-01-01","ids":{"openalex":"https://openalex.org/W2476529944","doi":"https://doi.org/10.4018/978-1-4666-1740-7.ch007","mag":"2476529944"},"language":"en","primary_location":{"id":"doi:10.4018/978-1-4666-1740-7.ch007","doi":"https://doi.org/10.4018/978-1-4666-1740-7.ch007","is_oa":false,"landing_page_url":"https://doi.org/10.4018/978-1-4666-1740-7.ch007","pdf_url":null,"source":{"id":"https://openalex.org/S4306463409","display_name":"IGI Global eBooks","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"ebook platform"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Digital Democracy","raw_type":"book-chapter"},"volume":{"id":"https://openalex.org/W4205327325","display_name":"Digital Democracy"},"type":"book-chapter","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5072191146","display_name":"Suha A. AlAwadhi","orcid":"https://orcid.org/0000-0003-0183-0500","observed_orcids":["https://orcid.org/0000-0003-0183-0500"]},"institutions":[{"id":"https://openalex.org/I36721946","display_name":"Kuwait University","ror":"https://ror.org/021e5j056","country_code":"KW","type":"education","lineage":["https://openalex.org/I36721946"]}],"countries":["KW"],"is_corresponding":false,"raw_author_name":"Suha AlAwadhi","raw_affiliation_strings":["Kuwait University, Kuwait"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Kuwait University, Kuwait","institution_ids":["https://openalex.org/I36721946"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5004147969","display_name":"Anne Morris","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I143804889","display_name":"Loughborough University","ror":"https://ror.org/04vg4w365","country_code":"GB","type":"education","lineage":["https://openalex.org/I143804889"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Anne Morris","raw_affiliation_strings":["Loughborough University, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Loughborough University, UK","institution_ids":["https://openalex.org/I143804889"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":2.7702,"has_fulltext":false,"cited_by_count":6,"citation_normalized_percentile":{"value":0.89308029,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":93},"biblio":{"volume":null,"issue":null,"first_page":"121","last_page":"145"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9940999746322632,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9940999746322632,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.00570000009611249,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12687","display_name":"Public Administration in Developing Nations","score":0.0,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/e-government-adoption","display_name":"e-government adoption","score":0.9279999732971191},{"id":"https://openalex.org/keywords/citizen-attitudes","display_name":"citizen attitudes","score":0.656000018119812},{"id":"https://openalex.org/keywords/utaut","display_name":"UTAUT","score":0.7799999713897705},{"id":"https://openalex.org/keywords/technology-acceptance","display_name":"technology acceptance","score":0.7310000061988831},{"id":"https://openalex.org/keywords/usability","display_name":"usability","score":0.6850000023841858},{"id":"https://openalex.org/keywords/developing-countries","display_name":"developing countries","score":0.7570000290870667},{"id":"https://openalex.org/keywords/kuwait","display_name":"Kuwait","score":0.777999997138977},{"id":"https://openalex.org/keywords/public-services","display_name":"public services","score":0.4300000071525574}],"concepts":[{"id":"https://openalex.org/C2780346085","wikidata":"https://www.wikidata.org/wiki/Q7884986","display_name":"Unified theory of acceptance and use of technology","level":3,"score":0.796894907951355},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.7401624321937561},{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.7197286486625671},{"id":"https://openalex.org/C83864248","wikidata":"https://www.wikidata.org/wiki/Q177323","display_name":"Developing country","level":2,"score":0.7130264639854431},{"id":"https://openalex.org/C170007233","wikidata":"https://www.wikidata.org/wiki/Q211017","display_name":"E-Government","level":3,"score":0.6724789142608643},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5810960531234741},{"id":"https://openalex.org/C2776185967","wikidata":"https://www.wikidata.org/wiki/Q112945","display_name":"Technology acceptance model","level":3,"score":0.5153847932815552},{"id":"https://openalex.org/C56995899","wikidata":"https://www.wikidata.org/wiki/Q1126687","display_name":"Focus group","level":2,"score":0.49971675872802734},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.4666929841041565},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.4615369737148285},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4173865020275116},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3618392050266266},{"id":"https://openalex.org/C188353592","wikidata":"https://www.wikidata.org/wiki/Q450586","display_name":"Expectancy theory","level":2,"score":0.27426043152809143},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.2629871368408203},{"id":"https://openalex.org/C67363961","wikidata":"https://www.wikidata.org/wiki/Q5268834","display_name":"Information and Communications Technology","level":2,"score":0.245581716299057},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.22662746906280518},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.1829392910003662},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.11569094657897949},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.09610030055046082},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.06268316507339478},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.4018/978-1-4666-1740-7.ch007","doi":"https://doi.org/10.4018/978-1-4666-1740-7.ch007","is_oa":false,"landing_page_url":"https://doi.org/10.4018/978-1-4666-1740-7.ch007","pdf_url":null,"source":{"id":"https://openalex.org/S4306463409","display_name":"IGI Global eBooks","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"ebook platform"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Digital Democracy","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":50,"referenced_works":["https://openalex.org/W182323574","https://openalex.org/W434459907","https://openalex.org/W604753157","https://openalex.org/W756890330","https://openalex.org/W1542127163","https://openalex.org/W1870925656","https://openalex.org/W1965608668","https://openalex.org/W1968476241","https://openalex.org/W1987198869","https://openalex.org/W2007973439","https://openalex.org/W2013285456","https://openalex.org/W2021189905","https://openalex.org/W2022762906","https://openalex.org/W2031564544","https://openalex.org/W2037057633","https://openalex.org/W2037189162","https://openalex.org/W2042069313","https://openalex.org/W2042199936","https://openalex.org/W2050962288","https://openalex.org/W2056604038","https://openalex.org/W2057955016","https://openalex.org/W2064842243","https://openalex.org/W2065109389","https://openalex.org/W2067575191","https://openalex.org/W2069315104","https://openalex.org/W2071435387","https://openalex.org/W2071827478","https://openalex.org/W2071943694","https://openalex.org/W2078051082","https://openalex.org/W2078518420","https://openalex.org/W2078723963","https://openalex.org/W2084831631","https://openalex.org/W2087556180","https://openalex.org/W2097425870","https://openalex.org/W2100379340","https://openalex.org/W2123024197","https://openalex.org/W2126716625","https://openalex.org/W2136941206","https://openalex.org/W2149679803","https://openalex.org/W2152340553","https://openalex.org/W2156000542","https://openalex.org/W2163974399","https://openalex.org/W2261300951","https://openalex.org/W2371249644","https://openalex.org/W2503584389","https://openalex.org/W2566196582","https://openalex.org/W2888949376","https://openalex.org/W3193532866","https://openalex.org/W4285719527","https://openalex.org/W6754722378"],"related_works":["https://openalex.org/W2109550146","https://openalex.org/W2305758009","https://openalex.org/W2143299545","https://openalex.org/W1560974461","https://openalex.org/W2108567811","https://openalex.org/W1483778029","https://openalex.org/W7096015024","https://openalex.org/W14212942","https://openalex.org/W2649785187","https://openalex.org/W1531199054"],"abstract_inverted_index":{"E-government":[0],"initiatives":[1,14],"are":[2],"in":[3,6,31,51],"their":[4],"infancy":[5],"many":[7],"developing":[8,55],"countries.":[9],"The":[10,57,92],"success":[11],"of":[12,25,43,48,73,77,81,102,118],"these":[13,104],"is":[15],"dependent":[16],"on":[17,113],"government":[18],"support":[19],"as":[20,22,53,84,86],"well":[21,85],"citizens\u2019":[23],"adoption":[24,47,101],"e-government":[26,49,130],"services.":[27,131],"This":[28],"chapter":[29],"explains":[30],"detail":[32],"a":[33,54,66,109],"study":[34,58],"that":[35,96],"aimed":[36],"to":[37,124],"explore":[38],"the":[39,46,70,74,100,114,119,129],"attitudes":[40],"and":[41,62,79,89,98,116],"perceptions":[42],"citizens":[44],"regarding":[45],"services":[50],"Kuwait,":[52],"country.":[56],"employed":[59],"both":[60],"quantitative":[61],"qualitative":[63],"methods,":[64],"including":[65],"questionnaire":[67],"survey":[68],"incorporating":[69],"amended":[71],"version":[72],"Unified":[75],"Theory":[76],"Acceptance":[78],"Use":[80],"Technology":[82],"(UTAUT),":[83],"usability":[87],"testing":[88],"focus":[90],"groups.":[91],"findings":[93],"identified":[94],"factors":[95],"determine":[97],"influence":[99],"e-government;":[103],"were":[105,122],"then":[106],"modeled":[107],"taking":[108],"systemic":[110],"approach.":[111],"Based":[112],"results":[115],"conclusions":[117],"study,":[120],"recommendations":[121],"made":[123],"Kuwaiti":[125],"officials":[126],"responsible":[127],"for":[128]},"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":1},{"year":2018,"cited_by_count":1},{"year":2016,"cited_by_count":1},{"year":2014,"cited_by_count":1}],"updated_date":"2026-11-07T11:25:07.637180","created_date":"2016-08-23T00:00:00"}