{"id":"https://openalex.org/W2405996459","doi":"https://doi.org/10.61426/sjbcm.v3i2.232","title":"INFLUENCE OF TRANSFORMATIONAL LEADERSHIP ON EMPLOYEE PERFORMANCE. A CASE STUDY OF SAFARICOM LIMITED","display_name":"INFLUENCE OF TRANSFORMATIONAL LEADERSHIP ON EMPLOYEE PERFORMANCE. A CASE STUDY OF SAFARICOM LIMITED","publication_year":2016,"publication_date":"2016-04-08","ids":{"openalex":"https://openalex.org/W2405996459","doi":"https://doi.org/10.61426/sjbcm.v3i2.232","mag":"2405996459"},"language":"en","primary_location":{"id":"doi:10.61426/sjbcm.v3i2.232","doi":"https://doi.org/10.61426/sjbcm.v3i2.232","is_oa":true,"landing_page_url":"http://dx.doi.org/10.61426/sjbcm.v3i2.232","pdf_url":"https://strategicjournals.com/index.php/journal/article/download/232/249","source":{"id":"https://openalex.org/S2765070305","display_name":"Strategic Journal of Business & Change Management","issn_l":"2312-9492","issn":["2312-9492","2414-8970"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4353108604","host_organization_name":"Strategic Journals of Business & Change Management","host_organization_lineage":["https://openalex.org/P4353108604"],"host_organization_lineage_names":["Strategic Journals of Business & Change Management"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Strategic Journal of Business & Change Management","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://strategicjournals.com/index.php/journal/article/download/232/249","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5036594818","display_name":"Ndisya Susan","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I26805570","display_name":"Jomo Kenyatta University of Agriculture and Technology","ror":"https://ror.org/015h5sy57","country_code":"KE","type":"education","lineage":["https://openalex.org/I26805570"]}],"countries":["KE"],"is_corresponding":true,"raw_author_name":"Ndisya Susan","raw_affiliation_strings":["Jomo Kenya University of Agriculture and Technology (JKUAT), Kenya"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Jomo Kenya University of Agriculture and Technology (JKUAT), Kenya","institution_ids":["https://openalex.org/I26805570"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5036594818"],"corresponding_institution_ids":["https://openalex.org/I26805570"],"apc_list":null,"apc_paid":null,"fwci":4.5659,"has_fulltext":true,"cited_by_count":23,"citation_normalized_percentile":{"value":0.94113619,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":88,"max":98},"biblio":{"volume":"3","issue":"2","first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T14436","display_name":"Employee Performance and Leadership","score":0.9926999807357788,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T14436","display_name":"Employee Performance and Leadership","score":0.9926999807357788,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14309","display_name":"Employee Performance and Management","score":0.0044999998062849045,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12952","display_name":"School Leadership and Teacher Performance","score":0.0012000000569969416,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/transformational-leadership","display_name":"transformational leadership","score":0.9950000047683716},{"id":"https://openalex.org/keywords/job-performance","display_name":"employee performance","score":1.0},{"id":"https://openalex.org/keywords/inspirational-motivation","display_name":"inspirational motivation","score":0.9909999966621399},{"id":"https://openalex.org/keywords/individualized-consideration","display_name":"individualized consideration","score":0.9980000257492065},{"id":"https://openalex.org/keywords/intellectual-stimulation","display_name":"intellectual stimulation","score":1.0},{"id":"https://openalex.org/keywords/transactional-leadership","display_name":"transactional leadership","score":0.6800000071525574},{"id":"https://openalex.org/keywords/workplace-conflict-management","display_name":"workplace conflict management","score":0.871999979019165},{"id":"https://openalex.org/keywords/job-satisfaction","display_name":"job satisfaction","score":0.4440000057220459},{"id":"https://openalex.org/keywords/telecommunications-companies","display_name":"telecommunications companies","score":0.5320000052452087},{"id":"https://openalex.org/keywords/leadership-and-organizational-performance","display_name":"leadership and organizational performance","score":0.5580000281333923},{"id":"https://openalex.org/keywords/employee-empowerment","display_name":"employee empowerment","score":0.48100000619888306}],"concepts":[{"id":"https://openalex.org/C38775462","wikidata":"https://www.wikidata.org/wiki/Q1569376","display_name":"Transformational leadership","level":2,"score":0.7877423167228699},{"id":"https://openalex.org/C68489960","wikidata":"https://www.wikidata.org/wiki/Q2370659","display_name":"Transactional leadership","level":2,"score":0.6331431865692139},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.609334409236908},{"id":"https://openalex.org/C2718322","wikidata":"https://www.wikidata.org/wiki/Q629463","display_name":"Job satisfaction","level":2,"score":0.4993879795074463},{"id":"https://openalex.org/C99753626","wikidata":"https://www.wikidata.org/wiki/Q14937678","display_name":"Employee engagement","level":2,"score":0.4640793800354004},{"id":"https://openalex.org/C133462117","wikidata":"https://www.wikidata.org/wiki/Q4929239","display_name":"Data collection","level":2,"score":0.4607831537723541},{"id":"https://openalex.org/C2778564829","wikidata":"https://www.wikidata.org/wiki/Q17010605","display_name":"Employee motivation","level":2,"score":0.4555285573005676},{"id":"https://openalex.org/C182021174","wikidata":"https://www.wikidata.org/wiki/Q5374295","display_name":"Employee research","level":3,"score":0.42880186438560486},{"id":"https://openalex.org/C198531522","wikidata":"https://www.wikidata.org/wiki/Q485146","display_name":"Sample (material)","level":2,"score":0.42075881361961365},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.381714403629303},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3517289161682129},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.3108557462692261},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.29988694190979004},{"id":"https://openalex.org/C83030740","wikidata":"https://www.wikidata.org/wiki/Q267236","display_name":"Organizational commitment","level":2,"score":0.25241732597351074},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.1388736367225647},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.12409693002700806},{"id":"https://openalex.org/C43617362","wikidata":"https://www.wikidata.org/wiki/Q170050","display_name":"Chromatography","level":1,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C185592680","wikidata":"https://www.wikidata.org/wiki/Q2329","display_name":"Chemistry","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.61426/sjbcm.v3i2.232","doi":"https://doi.org/10.61426/sjbcm.v3i2.232","is_oa":true,"landing_page_url":"http://dx.doi.org/10.61426/sjbcm.v3i2.232","pdf_url":"https://strategicjournals.com/index.php/journal/article/download/232/249","source":{"id":"https://openalex.org/S2765070305","display_name":"Strategic Journal of Business & Change Management","issn_l":"2312-9492","issn":["2312-9492","2414-8970"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4353108604","host_organization_name":"Strategic Journals of Business & Change Management","host_organization_lineage":["https://openalex.org/P4353108604"],"host_organization_lineage_names":["Strategic Journals of Business & Change Management"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Strategic Journal of Business & Change Management","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.61426/sjbcm.v3i2.232","doi":"https://doi.org/10.61426/sjbcm.v3i2.232","is_oa":true,"landing_page_url":"http://dx.doi.org/10.61426/sjbcm.v3i2.232","pdf_url":"https://strategicjournals.com/index.php/journal/article/download/232/249","source":{"id":"https://openalex.org/S2765070305","display_name":"Strategic Journal of Business & Change Management","issn_l":"2312-9492","issn":["2312-9492","2414-8970"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4353108604","host_organization_name":"Strategic Journals of Business & Change Management","host_organization_lineage":["https://openalex.org/P4353108604"],"host_organization_lineage_names":["Strategic Journals of Business & Change Management"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Strategic Journal of Business & Change Management","raw_type":"journal-article"},"sustainable_development_goals":[{"display_name":"Decent work and economic growth","id":"https://metadata.un.org/sdg/8","score":0.833299994468689}],"study_designs":[{"display_name":"Observational Study","id":"https://openalex.org/study-designs/observational-study"}],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2405996459.pdf","grobid_xml":"https://content.openalex.org/works/W2405996459.grobid-xml"},"referenced_works_count":43,"referenced_works":["https://openalex.org/W378828710","https://openalex.org/W778798760","https://openalex.org/W1483406987","https://openalex.org/W1492127447","https://openalex.org/W1511956487","https://openalex.org/W1594467550","https://openalex.org/W1966814609","https://openalex.org/W1989241379","https://openalex.org/W1992044892","https://openalex.org/W1997958613","https://openalex.org/W1998596856","https://openalex.org/W2019247333","https://openalex.org/W2022873351","https://openalex.org/W2040473432","https://openalex.org/W2041204043","https://openalex.org/W2043808401","https://openalex.org/W2048070124","https://openalex.org/W2073800519","https://openalex.org/W2085250855","https://openalex.org/W2092992662","https://openalex.org/W2094849124","https://openalex.org/W2101386978","https://openalex.org/W2105953655","https://openalex.org/W2111609317","https://openalex.org/W2122290994","https://openalex.org/W2133105829","https://openalex.org/W2139362405","https://openalex.org/W2152157485","https://openalex.org/W2153656501","https://openalex.org/W2156077929","https://openalex.org/W2182011215","https://openalex.org/W2188822269","https://openalex.org/W2238515813","https://openalex.org/W2333130350","https://openalex.org/W2742490706","https://openalex.org/W2774300306","https://openalex.org/W3114889654","https://openalex.org/W3138266876","https://openalex.org/W4255981017","https://openalex.org/W6668404241","https://openalex.org/W6756151738","https://openalex.org/W6815061375","https://openalex.org/W7071638812"],"related_works":["https://openalex.org/W4388140030","https://openalex.org/W7222614747","https://openalex.org/W4303633801","https://openalex.org/W7112131112","https://openalex.org/W7217933173","https://openalex.org/W7095096703","https://openalex.org/W3186574309","https://openalex.org/W3213121431","https://openalex.org/W249488938","https://openalex.org/W2994366459"],"abstract_inverted_index":{"Safaricom":[0,31,420],"Limited":[1,421],"has":[2,32],"enjoyed":[3],"phenomenon":[4],"success":[5,29],"in":[6,23,177,185,192,195,199,206,262,350,369,393],"its":[7,37],"organizational":[8,417],"history":[9],"starting":[10],"as":[11,39,314],"a":[12,40,92,133,296,323,351,409],"department":[13],"of":[14,30,46,56,95,117,152,166,211,228,242,257,267,276,292,300,334,374,378,390,403,413,419,425],"the":[15,20,44,53,78,81,86,118,127,150,183,186,212,229,233,303,320,335,400,423],"state":[16],"Telkom":[17],"parastatal":[18],"to":[19,36,147,154,203,244,259,269,295,306,315,348,358,366,376,388],"largest":[21],"company":[22],"East":[24],"and":[25,65,85,98,120,139,158,171,217,223,273,329,385,422,437],"Central":[26],"Africa.":[27],"The":[28,50,71,89,102,110,122,130,209,226,281,332,396],"largely":[33],"been":[34,75,383],"attributed":[35],"innovativeness":[38],"competitive":[41],"strategy":[42],"under":[43],"leadership":[45,58,83,274,304,405,415,427],"visionary":[47],"management":[48,311],"team.":[49],"study":[51,79,90,112,131,321,397],"examined":[52,342],"three":[54],"components":[55],"transformational":[57,82,404,414,426],"that":[59,73,182,380],"is":[60],"inspirational":[61,137,187,200],"motivation,":[62],"individualized":[63,215,230],"consideration":[64,216,231],"intellectual":[66,327,336],"stimulation":[67,328,337],"application":[68],"at":[69],"Safaricom.":[70],"theories":[72],"have":[74],"used":[76,114,125],"for":[77,107,115,126,161,283,362,406],"included":[80],"theory":[84],"transactional":[87],"theory.":[88],"utilized":[91,106],"sample":[93],"size":[94],"109":[96],"respondents":[97],"proportionate":[99],"stratified":[100],"sampling.":[101],"structured":[103],"questionnaire":[104],"was":[105,113,124,220,341],"data":[108,128],"collection.":[109],"pilot":[111],"checking":[116],"reliability":[119],"validity.":[121],"SPSS":[123],"analysis.":[129],"found":[132,322],"positive":[134,324],"influence":[135,227,325,333],"between":[136,214,326],"motivation":[138,153,188,201],"employee":[140,193,207,218,234,317,330,339],"performance":[141,194,219,235,278,340,418,430],".":[142,280],"Respondents":[143],"on":[144,232,246,309,338,411,416,428,431],"average":[145],"tended":[146],"agree":[148],"with":[149,251,286],"presence":[151],"accomplish":[155],"job":[156,271,277],"goals":[157],"objectives,":[159],"support":[160,243,268],"team":[162],"building,":[163],"leader\u2019s":[164],"expression":[165],"what":[167],"employees":[168,174],"should":[169],"do,":[170],"leaders\u2019":[172],"helping":[173],"find":[175,260],"meaning":[176,261],"their":[178,263],"work.":[179],"This":[180],"implied":[181],"changes":[184,191],"had":[189,381],"significant":[190],"which":[196],"an":[197,204],"increase":[198,205],"led":[202],"performance.":[208,318,331],"analysis":[210],"relationship":[213],"negatively":[221],"correlated":[222],"statistically":[224],"significant.":[225],"were":[236],"measured":[237],"using":[238,343],"five":[239,344],"metrics:":[240,345],"receipt":[241,256,266,373],"improve":[245,316],"employee\u2019s":[247,249,255,265,284,356,364,372],"work;":[248,264],"satisfaction":[250,285],"workplace":[252,287],"conflicts":[253,288],"settlements;":[254],"help":[258,375],"overcome":[270],"challenges;":[272],"issuance":[275],"feedback":[279],"responses":[282],"settlements":[289],"indicated":[290],"lack":[291],"consensus":[293],"due":[294],"high":[297],"standard":[298],"deviation":[299],"1.151":[301],"therefore":[302,398],"need":[305],"put":[307],"emphasis":[308],"conflict":[310],"mechanism":[312],"so":[313],"Finally,":[319],"Employee\u2019s":[346],"opportunity":[347],"work":[349],"way":[352],"he":[353],"thinks\u2019":[354],"best;":[355],"permission":[357],"set":[359],"own":[360],"pace":[361],"change;":[363],"allowance":[365],"make":[367],"judgment":[368],"solving":[370],"problem;":[371],"rethink":[377],"ideas":[379],"never":[382],"questioned;":[384],"employees\u2019":[386],"challenge":[387],"think":[389],"old":[391],"problems":[392],"new":[394],"ways.":[395],"suggests":[399],"following":[401],"aspects":[402],"further":[407],"studies;":[408],"research":[410],"effect":[412,424],"financial":[429],"other":[432],"communication":[433],"service":[434],"providers,":[435],"government":[436],"private":[438],"sector.":[439],"Key":[440],"Words:":[441],"Transformational":[442],"Leadership,":[443],"Employee":[444],"Performance,":[445],"Inspirational":[446],"Motivation,":[447],"Intellectual":[448],"Stimulation,":[449],"Individualized":[450],"Consideration":[451]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":5},{"year":2022,"cited_by_count":2},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":4},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":4},{"year":2017,"cited_by_count":2}],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2016-06-24T00:00:00"}