{"id":"https://openalex.org/W2401310405","doi":null,"title":"Examining the Effects of Trust-Promoting IT-Features on User Participation: A Content Analysis of Online Communities","display_name":"Examining the Effects of Trust-Promoting IT-Features on User Participation: A Content Analysis of Online Communities","publication_year":2009,"publication_date":"2009-01-01","ids":{"openalex":"https://openalex.org/W2401310405","mag":"2401310405"},"language":"en","primary_location":{"id":"pmh:oai:aisel.aisnet.org:amcis2009-1462","doi":null,"is_oa":false,"landing_page_url":"https://aisel.aisnet.org/amcis2009/465","pdf_url":null,"source":{"id":"https://openalex.org/S30879505","display_name":"Journal of the Association for Information Systems","issn_l":"1536-9323","issn":["1536-9323"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a-star","anvur-scientific","cwts-core","dongbi-a","fnege-1","jufo-3","norway-2","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310321080","host_organization_name":"Association for Information Systems","host_organization_lineage":["https://openalex.org/P4310321080"],"host_organization_lineage_names":["Association for Information Systems"],"type":"journal"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"AMCIS 2009 Proceedings","raw_type":"text"},"volume":null,"type":"article","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5038131360","display_name":"E. H\u00f6hne","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Elizabeth Hoehne","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5082912598","display_name":"Alexander Benlian","orcid":"https://orcid.org/0000-0002-7294-3097","observed_orcids":["https://orcid.org/0000-0002-7294-3097"]},"institutions":[{"id":"https://openalex.org/I31512782","display_name":"Technische Universit\u00e4t Darmstadt","ror":"https://ror.org/05n911h24","country_code":"DE","type":"education","lineage":["https://openalex.org/I31512782"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Alexander Benlian","raw_affiliation_strings":["Technical University of Darmstadt, Darmstadt, Germany"],"raw_orcid":"https://orcid.org/0000-0002-7294-3097","affiliations":[{"raw_affiliation_string":"Technical University of Darmstadt, Darmstadt, Germany","institution_ids":["https://openalex.org/I31512782"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5019959228","display_name":"Thomas He\u00df","orcid":"https://orcid.org/0000-0003-3969-7477","observed_orcids":["https://orcid.org/0000-0003-3969-7477","https://orcid.org/0000-0001-9543-1345","https://orcid.org/0000-0002-6272-3285"]},"institutions":[{"id":"https://openalex.org/I137902535","display_name":"North Carolina State University","ror":"https://ror.org/04tj63d06","country_code":"US","type":"education","lineage":["https://openalex.org/I137902535"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Thomas M. Hess","raw_affiliation_strings":["North Carolina State University, Raleigh, United States"],"raw_orcid":"https://orcid.org/0000-0001-9543-1345","affiliations":[{"raw_affiliation_string":"North Carolina State University, Raleigh, United States","institution_ids":["https://openalex.org/I137902535"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":2.424,"has_fulltext":false,"cited_by_count":3,"citation_normalized_percentile":{"value":0.89981487,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":93},"biblio":{"volume":null,"issue":null,"first_page":"465","last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11045","display_name":"Privacy, Security, and Data Protection","score":0.3944999873638153,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11045","display_name":"Privacy, Security, and Data Protection","score":0.3944999873638153,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.2915000021457672,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.2110999971628189,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/online-communities","display_name":"online communities","score":0.9049999713897705},{"id":"https://openalex.org/keywords/user-trust","display_name":"user trust","score":0.9139999747276306},{"id":"https://openalex.org/keywords/user-participation","display_name":"user participation","score":0.9990000128746033},{"id":"https://openalex.org/keywords/usability","display_name":"usability","score":0.9670000076293945},{"id":"https://openalex.org/keywords/transparency","display_name":"transparency","score":0.9940000176429749},{"id":"https://openalex.org/keywords/security-and-privacy","display_name":"privacy and security","score":0.8600000143051147}],"concepts":[{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.8754486441612244},{"id":"https://openalex.org/C2780586970","wikidata":"https://www.wikidata.org/wiki/Q1357284","display_name":"Popularity","level":2,"score":0.8489311933517456},{"id":"https://openalex.org/C2780233690","wikidata":"https://www.wikidata.org/wiki/Q535347","display_name":"Transparency (behavior)","level":2,"score":0.7315740585327148},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.5955653786659241},{"id":"https://openalex.org/C2778165684","wikidata":"https://www.wikidata.org/wiki/Q6576792","display_name":"Online community","level":2,"score":0.5479471683502197},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5249635577201843},{"id":"https://openalex.org/C2776035688","wikidata":"https://www.wikidata.org/wiki/Q1606558","display_name":"Affect (linguistics)","level":2,"score":0.41591185331344604},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.3827417194843292},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3464745879173279},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.18127524852752686},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.15535783767700195},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.1072649359703064},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.0},{"id":"https://openalex.org/C46312422","wikidata":"https://www.wikidata.org/wiki/Q11024","display_name":"Communication","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"pmh:oai:aisel.aisnet.org:amcis2009-1462","doi":null,"is_oa":false,"landing_page_url":"https://aisel.aisnet.org/amcis2009/465","pdf_url":null,"source":{"id":"https://openalex.org/S30879505","display_name":"Journal of the Association for Information Systems","issn_l":"1536-9323","issn":["1536-9323"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a-star","anvur-scientific","cwts-core","dongbi-a","fnege-1","jufo-3","norway-2","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310321080","host_organization_name":"Association for Information Systems","host_organization_lineage":["https://openalex.org/P4310321080"],"host_organization_lineage_names":["Association for Information Systems"],"type":"journal"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"AMCIS 2009 Proceedings","raw_type":"text"},{"id":"mag:2401310405","doi":null,"is_oa":false,"landing_page_url":"http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1462&context=amcis2009","pdf_url":null,"source":{"id":"https://openalex.org/S4306417665","display_name":"Americas Conference on Information Systems","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"conference"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"Americas Conference on Information Systems","raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":35,"referenced_works":["https://openalex.org/W1534243164","https://openalex.org/W1545924273","https://openalex.org/W1553544680","https://openalex.org/W1592868655","https://openalex.org/W1606410545","https://openalex.org/W1704743582","https://openalex.org/W1979660882","https://openalex.org/W1980996468","https://openalex.org/W1983126665","https://openalex.org/W1984947418","https://openalex.org/W1988987664","https://openalex.org/W1994143423","https://openalex.org/W1994373531","https://openalex.org/W2006765054","https://openalex.org/W2020193641","https://openalex.org/W2040148252","https://openalex.org/W2042214850","https://openalex.org/W2053154970","https://openalex.org/W2055342158","https://openalex.org/W2061504941","https://openalex.org/W2079772740","https://openalex.org/W2083365829","https://openalex.org/W2087877793","https://openalex.org/W2093548531","https://openalex.org/W2110078189","https://openalex.org/W2111617027","https://openalex.org/W2119233164","https://openalex.org/W2125326971","https://openalex.org/W2135746613","https://openalex.org/W2142175015","https://openalex.org/W2148970282","https://openalex.org/W2172245110","https://openalex.org/W2295535820","https://openalex.org/W3184295504","https://openalex.org/W6987325004"],"related_works":["https://openalex.org/W258252582","https://openalex.org/W2052645543","https://openalex.org/W7095417530","https://openalex.org/W1509596934","https://openalex.org/W171219173","https://openalex.org/W1957054986","https://openalex.org/W2373680431","https://openalex.org/W1482348887","https://openalex.org/W2164191679","https://openalex.org/W2165117260"],"abstract_inverted_index":{"Even":[0],"though":[1],"online":[2,99],"communities":[3,100],"enjoy":[4],"a":[5,59,102],"growing":[6],"number":[7],"of":[8,19,66,105,115],"members,":[9],"their":[10,36,96,123,149],"success":[11],"and":[12,79,88,118,143,152],"popularity":[13],"are":[14,38],"regularly":[15],"diminished":[16],"by":[17],"infringements":[18],"user":[20,31,52,93,154],"trust.":[21,32],"Consequently,":[22],"community":[23,41,131],"operators":[24,42],"implement":[25],"IT-based":[26],"trust-promoting":[27,48,67,116],"features":[28],"to":[29,51,112,147],"regain":[30,148],"Not":[33],"knowing":[34],"if":[35],"efforts":[37],"effective,":[39],"for":[40,107,130],"the":[43,64],"question":[44],"remains:":[45],"how":[46],"do":[47],"IT-features":[49,69,117,146],"contribute":[50],"participation?":[53],"In":[54],"this":[55],"paper,":[56],"we":[57,134],"present":[58],"content-analysis-based":[60],"study":[61],"that":[62,85,136],"investigates":[63],"effect":[65],"IT-features.":[68],"fall":[70],"into":[71],"four":[72],"categories:":[73],"usability,":[74,86,141],"transparency,":[75],"quality-assured":[76],"content":[77],"(QAC)":[78],"security/":[80,89,144],"privacy.":[81],"The":[82,125],"results":[83],"show":[84],"QAC,":[87,142],"privacy":[90,145],"strongly":[91],"affect":[92],"participation.":[94,155],"However,":[95],"implementation":[97],"in":[98,139],"leaves":[101],"great":[103],"deal":[104],"room":[106],"improvement.":[108],"This":[109],"work":[110],"contributes":[111],"an":[113],"understanding":[114],"sheds":[119],"some":[120],"light":[121],"on":[122],"efficiency.":[124],"findings":[126],"have":[127],"important":[128],"implications":[129],"operators,":[132],"as":[133],"recommend":[135],"they":[137],"invest":[138],"implementing":[140],"users\u2019":[150],"trust":[151],"increase":[153]},"counts_by_year":[{"year":2012,"cited_by_count":1}],"updated_date":"2026-11-10T11:39:43.021295","created_date":"2016-06-24T00:00:00"}
