{"id":"https://openalex.org/W2397669253","doi":null,"title":"Understanding the Patient 2.0: Gaining Insight into Patients' Rating Behavior by User-generated Physician Review Mining","display_name":"Understanding the Patient 2.0: Gaining Insight into Patients' Rating Behavior by User-generated Physician Review Mining","publication_year":2015,"publication_date":"2015-01-01","ids":{"openalex":"https://openalex.org/W2397669253","mag":"2397669253"},"language":"en","primary_location":{"id":"mag:2397669253","doi":null,"is_oa":false,"landing_page_url":"https://dblp.uni-trier.de/db/conf/context/context2015.html#GeierhosBSK15","pdf_url":null,"source":{"id":"https://openalex.org/S46746144","display_name":"Contexts","issn_l":"1536-5042","issn":["1536-5042","1537-6052"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":["jufo-1"],"host_organization":"https://openalex.org/P4310320017","host_organization_name":"SAGE Publishing","host_organization_lineage":["https://openalex.org/P4310320017"],"host_organization_lineage_names":["SAGE Publishing"],"type":"journal"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"Contexts","raw_type":null},"volume":null,"type":"article","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5011713768","display_name":"Michaela Geierhos","orcid":"https://orcid.org/0000-0002-8180-5606","observed_orcids":["https://orcid.org/0000-0002-8180-5606"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Michaela Geierhos","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0000-0002-8180-5606","affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5069784506","display_name":"Frederik Simon B\u00e4umer","orcid":"https://orcid.org/0000-0002-0826-0144","observed_orcids":["https://orcid.org/0000-0002-0826-0144"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Frederik Simon B\u00e4umer","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0000-0002-0826-0144","affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5044175968","display_name":"Sabine Schulze","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Sabine Schulze","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5028639305","display_name":"Caterina Klotz","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Caterina Klotz","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":{"value":3450,"currency":"USD","value_usd":3450},"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.27144682,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"9405","issue":null,"first_page":"159","last_page":"171"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11722","display_name":"Patient Satisfaction in Healthcare","score":0.850600004196167,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},"topics":[{"id":"https://openalex.org/T11722","display_name":"Patient Satisfaction in Healthcare","score":0.850600004196167,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.05730000138282776,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14416","display_name":"Health, Technology, Consumer Behavior","score":0.035999998450279236,"subfield":{"id":"https://openalex.org/subfields/3605","display_name":"Health Information Management"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/physician-ratings","display_name":"physician ratings","score":0.6790000200271606},{"id":"https://openalex.org/keywords/patient-reviews","display_name":"patient reviews","score":0.6240000128746033},{"id":"https://openalex.org/keywords/user-generated-content","display_name":"user-generated content","score":0.7289999723434448},{"id":"https://openalex.org/keywords/rating-behavior","display_name":"rating behavior","score":0.6650000214576721},{"id":"https://openalex.org/keywords/treatment-quality","display_name":"treatment quality","score":0.6809999942779541},{"id":"https://openalex.org/keywords/patient-choice","display_name":"patient choice","score":0.5289999842643738},{"id":"https://openalex.org/keywords/online-health-information","display_name":"online health information","score":0.5139999985694885},{"id":"https://openalex.org/keywords/complaint-behavior","display_name":"complaint behavior","score":0.6779999732971191},{"id":"https://openalex.org/keywords/age-effects","display_name":"age effects","score":0.4560000002384186}],"concepts":[{"id":"https://openalex.org/C2780838233","wikidata":"https://www.wikidata.org/wiki/Q836925","display_name":"Complaint","level":2,"score":0.7074717879295349},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.6695636510848999},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.4763643741607666},{"id":"https://openalex.org/C83849319","wikidata":"https://www.wikidata.org/wiki/Q7295720","display_name":"Rating scale","level":2,"score":0.423282265663147},{"id":"https://openalex.org/C2779473830","wikidata":"https://www.wikidata.org/wiki/Q1540899","display_name":"MEDLINE","level":2,"score":0.41930148005485535},{"id":"https://openalex.org/C75630572","wikidata":"https://www.wikidata.org/wiki/Q538904","display_name":"Applied psychology","level":1,"score":0.38401278853416443},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.36193233728408813},{"id":"https://openalex.org/C512399662","wikidata":"https://www.wikidata.org/wiki/Q3505712","display_name":"Family medicine","level":1,"score":0.358803391456604},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C138496976","wikidata":"https://www.wikidata.org/wiki/Q175002","display_name":"Developmental psychology","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"mag:2397669253","doi":null,"is_oa":false,"landing_page_url":"https://dblp.uni-trier.de/db/conf/context/context2015.html#GeierhosBSK15","pdf_url":null,"source":{"id":"https://openalex.org/S46746144","display_name":"Contexts","issn_l":"1536-5042","issn":["1536-5042","1537-6052"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":["jufo-1"],"host_organization":"https://openalex.org/P4310320017","host_organization_name":"SAGE Publishing","host_organization_lineage":["https://openalex.org/P4310320017"],"host_organization_lineage_names":["SAGE Publishing"],"type":"journal"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"Contexts","raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.4043000042438507,"id":"https://metadata.un.org/sdg/3","display_name":"Good health and well-being"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":6,"referenced_works":["https://openalex.org/W148337999","https://openalex.org/W1975505844","https://openalex.org/W2027013786","https://openalex.org/W2081307860","https://openalex.org/W2122558801","https://openalex.org/W2137260826"],"related_works":["https://openalex.org/W2284964604","https://openalex.org/W3185431543","https://openalex.org/W6927579641","https://openalex.org/W2790214623","https://openalex.org/W2889353251","https://openalex.org/W2944752852","https://openalex.org/W2946411809","https://openalex.org/W2419572962","https://openalex.org/W2736941932","https://openalex.org/W4407158174"],"abstract_inverted_index":{"Patients":[0],"2.0":[1],"increasingly":[2],"inform":[3],"themselves":[4],"about":[5,19],"the":[6,21,30,36],"quality":[7,31,76,83],"of":[8,32,101],"medical":[9],"services":[10,33],"on":[11,25,38,57,114],"physician":[12,55,61,111],"rating":[13,47,62,104],"websites.":[14],"However,":[15],"little":[16],"is":[17],"known":[18],"whether":[20,35],"reviews":[22,56],"and":[23,88],"ratings":[24,37,70],"these":[26,39,115],"websites":[27,40],"truly":[28],"reflect":[29,74],"or":[34],"are":[41,78],"rather":[42],"influenced":[43,80],"by":[44,81],"patients\u2019":[45,69],"individual":[46],"behavior.":[48,90],"Therefore,":[49],"we":[50,92],"investigate":[51],"more":[52],"than":[53],"790,000":[54],"Germany\u2019s":[58],"most":[59],"used":[60],"website":[63],"jameda.de.":[64],"Our":[65],"results":[66],"show":[67],"that":[68,95],"do":[71],"not":[72],"only":[73],"treatment":[75,82],"but":[77],"also":[79],"independent":[84],"factors":[85],"like":[86],"age":[87],"complaint":[89],"Hence,":[91],"provide":[93],"evidence":[94],"users":[96],"should":[97],"be":[98],"well":[99],"aware":[100],"user":[102],"specific":[103],"distortions":[105],"when":[106],"intending":[107],"to":[108],"make":[109],"their":[110],"choice":[112],"based":[113],"ratings.":[116]},"counts_by_year":[],"updated_date":"2026-08-21T09:56:20.448147","created_date":"2016-06-24T00:00:00"}