{"id":"https://openalex.org/W2396916029","doi":"https://doi.org/10.1109/infoman.2016.7477538","title":"A survey on the implementation of Total Quality Management (TQM) at manufacturing industries in north region, Kingdom of Saudi Arabia","display_name":"A survey on the implementation of Total Quality Management (TQM) at manufacturing industries in north region, Kingdom of Saudi Arabia","publication_year":2016,"publication_date":"2016-05-01","ids":{"openalex":"https://openalex.org/W2396916029","doi":"https://doi.org/10.1109/infoman.2016.7477538","mag":"2396916029"},"language":"en","primary_location":{"id":"doi:10.1109/infoman.2016.7477538","doi":"https://doi.org/10.1109/infoman.2016.7477538","is_oa":false,"landing_page_url":"https://doi.org/10.1109/infoman.2016.7477538","pdf_url":null,"source":{"id":"https://openalex.org/S4306419552","display_name":"International Conference on Information Management","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"conference"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2016 2nd International Conference on Information Management (ICIM)","raw_type":"proceedings-article"},"volume":null,"type":"conference-paper","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5030508396","display_name":"Yusoff Way","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4210088963","display_name":"University of Ha'il","ror":"https://ror.org/013w98a82","country_code":"SA","type":"education","lineage":["https://openalex.org/I4210088963"]}],"countries":["SA"],"is_corresponding":false,"raw_author_name":"Yusoff Way","raw_affiliation_strings":["University of Hail, Hail, SA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Hail, Hail, SA","institution_ids":["https://openalex.org/I4210088963"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5088648395","display_name":"Mohamed Ahmed Aichouni","orcid":"https://orcid.org/0000-0001-7283-3640","observed_orcids":["https://orcid.org/0000-0001-7283-3640"]},"institutions":[{"id":"https://openalex.org/I4210088963","display_name":"University of Ha'il","ror":"https://ror.org/013w98a82","country_code":"SA","type":"education","lineage":["https://openalex.org/I4210088963"]}],"countries":["SA"],"is_corresponding":false,"raw_author_name":"M. Aichouni","raw_affiliation_strings":["College of Engineering, University of Hail, Kingdom of Saudi Arabia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"College of Engineering, University of Hail, Kingdom of Saudi Arabia","institution_ids":["https://openalex.org/I4210088963"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5022718913","display_name":"Issam Badawi","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4210088963","display_name":"University of Ha'il","ror":"https://ror.org/013w98a82","country_code":"SA","type":"education","lineage":["https://openalex.org/I4210088963"]}],"countries":["SA"],"is_corresponding":false,"raw_author_name":"Issam Badawi","raw_affiliation_strings":["College of Engineering, University of Hail, Kingdom of Saudi Arabia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"College of Engineering, University of Hail, Kingdom of Saudi Arabia","institution_ids":["https://openalex.org/I4210088963"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5079985870","display_name":"Boujelbene Mohamad","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4210088963","display_name":"University of Ha'il","ror":"https://ror.org/013w98a82","country_code":"SA","type":"education","lineage":["https://openalex.org/I4210088963"]}],"countries":["SA"],"is_corresponding":false,"raw_author_name":"Mohamad Boujelbene","raw_affiliation_strings":["College of Engineering, University of Hail, Kingdom of Saudi Arabia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"College of Engineering, University of Hail, Kingdom of Saudi Arabia","institution_ids":["https://openalex.org/I4210088963"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I4210088963"],"apc_list":null,"apc_paid":null,"fwci":0.9041,"has_fulltext":false,"cited_by_count":7,"citation_normalized_percentile":{"value":0.65537241,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":87,"max":95},"biblio":{"volume":null,"issue":null,"first_page":"84","last_page":"88"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.9951000213623047,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.9951000213623047,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12905","display_name":"Management Systems and Quality Improvement","score":0.003800000064074993,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13164","display_name":"Quality and Management Systems","score":0.0006000000284984708,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/total-quality-management","display_name":"total quality management","score":0.949999988079071},{"id":"https://openalex.org/keywords/tqm-implementation","display_name":"TQM implementation","score":0.9959999918937683},{"id":"https://openalex.org/keywords/manufacturing-industry","display_name":"manufacturing industry","score":0.9559999704360962},{"id":"https://openalex.org/keywords/continuous-improvement","display_name":"continuous improvement","score":0.8830000162124634},{"id":"https://openalex.org/keywords/employee-training-and-education","display_name":"employee training and education","score":0.7250000238418579},{"id":"https://openalex.org/keywords/managerial-attitudes","display_name":"managerial attitudes","score":0.6439999938011169},{"id":"https://openalex.org/keywords/customer-requirements","display_name":"customer requirements","score":0.5490000247955322},{"id":"https://openalex.org/keywords/gulf-cooperation-council","display_name":"Gulf Cooperation Council","score":0.953000009059906}],"concepts":[{"id":"https://openalex.org/C138897024","wikidata":"https://www.wikidata.org/wiki/Q381001","display_name":"Total quality management","level":3,"score":0.9114855527877808},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6261929273605347},{"id":"https://openalex.org/C175700187","wikidata":"https://www.wikidata.org/wiki/Q187939","display_name":"Manufacturing","level":2,"score":0.5754696726799011},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.5147311687469482},{"id":"https://openalex.org/C2994232186","wikidata":"https://www.wikidata.org/wiki/Q50324608","display_name":"World class","level":2,"score":0.5015437602996826},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.3353767991065979},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.32592836022377014},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.28495651483535767},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.13105851411819458},{"id":"https://openalex.org/C117671659","wikidata":"https://www.wikidata.org/wiki/Q11049265","display_name":"Manufacturing engineering","level":1,"score":0.12023177742958069},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/infoman.2016.7477538","doi":"https://doi.org/10.1109/infoman.2016.7477538","is_oa":false,"landing_page_url":"https://doi.org/10.1109/infoman.2016.7477538","pdf_url":null,"source":{"id":"https://openalex.org/S4306419552","display_name":"International Conference on Information Management","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"conference"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2016 2nd International Conference on Information Management (ICIM)","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure","score":0.6773999929428101}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":4,"referenced_works":["https://openalex.org/W95993764","https://openalex.org/W110274841","https://openalex.org/W2076990041","https://openalex.org/W2185736673"],"related_works":["https://openalex.org/W2297004789","https://openalex.org/W95993764","https://openalex.org/W2924117580","https://openalex.org/W2859818310","https://openalex.org/W7096705689","https://openalex.org/W7010482156","https://openalex.org/W2733633131","https://openalex.org/W1989232016","https://openalex.org/W3113328896","https://openalex.org/W2810943300"],"abstract_inverted_index":{"The":[0,153],"main":[1],"objectives":[2,48],"in":[3,9,67,75,166,172,188],"implementing":[4,138],"Total":[5],"Quality":[6],"Management":[7],"(TQM)":[8],"any":[10],"organizations":[11],"are":[12,52],"to":[13,44,55,63,110,142,177,184],"ensure":[14],"their":[15,23,135],"products":[16],"manufactured":[17],"or":[18],"services":[19],"provided":[20],"shall":[21],"satisfy":[22],"customers'":[24],"requirements":[25],"and":[26,62,97,126,134,141],"needs.":[27],"Therefore,":[28],"the":[29,39,47,57,88,95,112,128,144,150,161,167,190],"level":[30,58,113,129],"of":[31,33,49,59,73,80,91,114,130,156,163,192],"awareness":[32,133],"TQM":[34,60,117,139,164],"has":[35],"increased":[36],"considerably":[37],"over":[38],"past":[40],"few":[41],"years.":[42],"Due":[43],"this":[45,50,103,157],"reason,":[46,104],"research":[51,85,158],"carried":[53],"out":[54],"investigate":[56,111],"implementation":[61,68],"pinpoint":[64],"areas":[65],"lacking":[66],"among":[69],"a":[70,105,121],"various":[71,92],"type":[72],"industries":[74],"north":[76],"region":[77],"province,":[78],"Kingdom":[79],"Saudi":[81,173],"Arabia":[82,174],"(KSA).":[83],"This":[84],"systematically":[86],"categorizes":[87],"related":[89],"literature":[90,96],"studies,":[93],"analyzes":[94],"finally":[98],"reviews":[99],"it":[100],"methodologically.":[101],"For":[102],"survey":[106],"will":[107],"be":[108],"conducted":[109],"practice":[115],"on":[116],"elements":[118],"such":[119],"as":[120],"continuous":[122],"improvement":[123],"system,":[124],"education":[125],"training,":[127],"senior":[131],"management's":[132],"attitude":[136],"towards":[137],"activities":[140],"find":[143],"most":[145],"critical":[146],"factors":[147],"perceived":[148],"by":[149],"manufacturing":[151,168],"industries.":[152],"key":[154],"finding":[155],"would":[159],"highlight":[160],"importance":[162],"adoption":[165],"industry":[169],"not":[170],"only":[171],"but":[175],"also":[176],"other":[178],"Gulf":[179],"Cooperation":[180],"Council":[181],"countries":[182],"(GCC)":[183],"meet":[185],"future":[186],"challenges":[187],"realizing":[189],"vision,":[191],"world-class":[193],"organizations.":[194]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":2},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":1}],"updated_date":"2026-11-07T11:25:07.637180","created_date":"2016-06-24T00:00:00"}