{"id":"https://openalex.org/W23968648","doi":null,"title":"Effects of Emotional Valence and Arousal on Consumer Perceptions of Online Review Helpfulness","display_name":"Effects of Emotional Valence and Arousal on Consumer Perceptions of Online Review Helpfulness","publication_year":2014,"publication_date":"2014-01-01","ids":{"openalex":"https://openalex.org/W23968648","mag":"23968648"},"language":"en","primary_location":{"id":"pmh:oai:aisel.aisnet.org:amcis2014-1659","doi":null,"is_oa":false,"landing_page_url":"http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1659&context=amcis2014","pdf_url":null,"source":{"id":"https://openalex.org/S30879505","display_name":"Journal of the Association for Information Systems","issn_l":"1536-9323","issn":["1536-9323"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a-star","anvur-scientific","cwts-core","dongbi-a","fnege-1","jufo-3","norway-2","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310321080","host_organization_name":"Association for Information Systems","host_organization_lineage":["https://openalex.org/P4310321080"],"host_organization_lineage_names":["Association for Information Systems"],"type":"journal"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"AMCIS 2014 Proceedings","raw_type":"text"},"volume":null,"type":"article","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5102222492","display_name":"Guopeng Yin","orcid":"https://orcid.org/0000-0001-9800-1447","observed_orcids":["https://orcid.org/0000-0001-9800-1447"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Guopeng Yin","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"middle","author":{"id":null,"display_name":"Qingyuan Zhang","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Qingyuan Zhang","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5100696474","display_name":"Yimeng Li","orcid":"https://orcid.org/0000-0003-3855-0756","observed_orcids":["https://orcid.org/0000-0003-3855-0756"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Yimeng Li","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0000-0003-3855-0756","affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":1.6745,"has_fulltext":false,"cited_by_count":19,"citation_normalized_percentile":{"value":0.88240576,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":98},"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9937000274658203,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9937000274658203,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10664","display_name":"Sentiment Analysis and Opinion Mining","score":0.003800000064074993,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T14244","display_name":"Consumer Behavior and Marketing Influence","score":0.0005000000237487257,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/online-reviews","display_name":"online reviews","score":0.9779999852180481},{"id":"https://openalex.org/keywords/review-helpfulness","display_name":"review helpfulness","score":0.9919999837875366},{"id":"https://openalex.org/keywords/emotional-valence","display_name":"emotional valence","score":0.9750000238418579},{"id":"https://openalex.org/keywords/emotional-arousal","display_name":"emotional arousal","score":0.8389999866485596},{"id":"https://openalex.org/keywords/consumer-perception","display_name":"consumer perception","score":0.7549999952316284},{"id":"https://openalex.org/keywords/information-overload","display_name":"information overload","score":0.9169999957084656},{"id":"https://openalex.org/keywords/e-commerce","display_name":"e-commerce","score":0.6919999718666077},{"id":"https://openalex.org/keywords/online-review-management","display_name":"online review management","score":0.7440000176429749}],"concepts":[{"id":"https://openalex.org/C2781265381","wikidata":"https://www.wikidata.org/wiki/Q5710255","display_name":"Helpfulness","level":2,"score":0.9913887977600098},{"id":"https://openalex.org/C168900304","wikidata":"https://www.wikidata.org/wiki/Q171407","display_name":"Valence (chemistry)","level":2,"score":0.786060094833374},{"id":"https://openalex.org/C36951298","wikidata":"https://www.wikidata.org/wiki/Q379784","display_name":"Arousal","level":2,"score":0.6700558662414551},{"id":"https://openalex.org/C186625053","wikidata":"https://www.wikidata.org/wiki/Q1130191","display_name":"Information overload","level":2,"score":0.6186942458152771},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.5995572805404663},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.5744262337684631},{"id":"https://openalex.org/C520049643","wikidata":"https://www.wikidata.org/wiki/Q189760","display_name":"Voting","level":3,"score":0.46701058745384216},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.4217883348464966},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.3142159581184387},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.25251060724258423},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.18711209297180176},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.142604261636734},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.10925638675689697},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.06829729676246643},{"id":"https://openalex.org/C94625758","wikidata":"https://www.wikidata.org/wiki/Q7163","display_name":"Politics","level":2,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"pmh:oai:aisel.aisnet.org:amcis2014-1659","doi":null,"is_oa":false,"landing_page_url":"http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1659&context=amcis2014","pdf_url":null,"source":{"id":"https://openalex.org/S30879505","display_name":"Journal of the Association for Information Systems","issn_l":"1536-9323","issn":["1536-9323"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a-star","anvur-scientific","cwts-core","dongbi-a","fnege-1","jufo-3","norway-2","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310321080","host_organization_name":"Association for Information Systems","host_organization_lineage":["https://openalex.org/P4310321080"],"host_organization_lineage_names":["Association for Information Systems"],"type":"journal"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"AMCIS 2014 Proceedings","raw_type":"text"},{"id":"mag:23968648","doi":null,"is_oa":false,"landing_page_url":"https://aisel.aisnet.org/amcis2014/Posters/SocialComputing/6/","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":48,"referenced_works":["https://openalex.org/W33714547","https://openalex.org/W1842100376","https://openalex.org/W1964000966","https://openalex.org/W1966503997","https://openalex.org/W1968744458","https://openalex.org/W1972570464","https://openalex.org/W1977614311","https://openalex.org/W1982188321","https://openalex.org/W1991440668","https://openalex.org/W1999615887","https://openalex.org/W2010413126","https://openalex.org/W2010844754","https://openalex.org/W2012662675","https://openalex.org/W2025551169","https://openalex.org/W2035102161","https://openalex.org/W2037733767","https://openalex.org/W2040924390","https://openalex.org/W2045565604","https://openalex.org/W2047390227","https://openalex.org/W2069927273","https://openalex.org/W2072322795","https://openalex.org/W2074618860","https://openalex.org/W2075827992","https://openalex.org/W2076576373","https://openalex.org/W2082398729","https://openalex.org/W2098173428","https://openalex.org/W2102478385","https://openalex.org/W2112204913","https://openalex.org/W2115016638","https://openalex.org/W2119233164","https://openalex.org/W2122412231","https://openalex.org/W2125387256","https://openalex.org/W2130995195","https://openalex.org/W2135567766","https://openalex.org/W2149628368","https://openalex.org/W2150007828","https://openalex.org/W2150678469","https://openalex.org/W2150901716","https://openalex.org/W2157684370","https://openalex.org/W2167557160","https://openalex.org/W2416868893","https://openalex.org/W3121315632","https://openalex.org/W3121402432","https://openalex.org/W3122724846","https://openalex.org/W3123091093","https://openalex.org/W3124679280","https://openalex.org/W3141714916","https://openalex.org/W4244541774"],"related_works":["https://openalex.org/W2477816806","https://openalex.org/W4400722657","https://openalex.org/W4380324063","https://openalex.org/W4323838393","https://openalex.org/W2912658340","https://openalex.org/W7130501917","https://openalex.org/W2391738564","https://openalex.org/W1823785405","https://openalex.org/W3176479383","https://openalex.org/W4312984846"],"abstract_inverted_index":{"With":[0],"the":[1,18,22,27,44,85],"prevalence":[2],"of":[3,9,24,46,57,88],"online":[4,31,58,104,117],"reviews,":[5],"an":[6],"unwieldy":[7],"glut":[8],"information":[10,25],"may":[11],"be":[12],"in":[13,51,95,115],"some":[14],"cases":[15],"presented":[16],"to":[17,103,112],"consumers.":[19],"To":[20],"address":[21],"problem":[23],"overload,":[26],"voting":[28],"mechanism":[29],"for":[30],"review":[32,52,59,78,82,105],"helpfulness":[33,106],"has":[34,62],"been":[35],"used":[36],"by":[37],"many":[38],"websites.":[39],"This":[40,97],"study":[41,98],"focuses":[42],"on":[43,54],"effects":[45],"emotional":[47,89],"valence":[48,90],"and":[49,71,91,108],"arousal":[50,92],"content":[53,79],"consumer":[55],"perceptions":[56],"helpfulness,":[60],"which":[61],"not":[63],"received":[64],"enough":[65],"attentions":[66],"before.":[67],"Using":[68],"real-world":[69],"data":[70],"econometric":[72],"model,":[73],"we":[74],"found":[75],"emotions":[76],"within":[77],"significantly":[80],"influence":[81],"helpfulness.":[83],"Furthermore,":[84],"interaction":[86],"effect":[87],"is":[93],"investigated":[94],"details.":[96],"makes":[99],"a":[100],"theoretical":[101],"contribution":[102],"research":[107],"also":[109],"provides":[110],"guidance":[111],"e-commerce":[113],"companies":[114],"managing":[116],"reviews.":[118]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":3},{"year":2020,"cited_by_count":4},{"year":2018,"cited_by_count":5},{"year":2017,"cited_by_count":1},{"year":2015,"cited_by_count":1}],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2016-06-24T00:00:00"}