{"id":"https://openalex.org/W239484369","doi":null,"title":"Capturing The Longitudinal Dynamics Of Customer-supplier Relationships: An Empirical Examination Of The Roles Of IT, Transaction Economics And Social Exchange","display_name":"Capturing The Longitudinal Dynamics Of Customer-supplier Relationships: An Empirical Examination Of The Roles Of IT, Transaction Economics And Social Exchange","publication_year":2007,"publication_date":"2007-08-23","ids":{"openalex":"https://openalex.org/W239484369","mag":"239484369"},"language":"en","primary_location":{"id":"pmh:oai:CiteSeerX.psu:10.1.1.605.5131","doi":null,"is_oa":false,"landing_page_url":"http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.605.5131","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"http://dspace.uta.edu/bitstream/handle/10106/147/umi-uta-1533.pdf?sequence=1","raw_type":"text"},"volume":null,"type":"article","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5014526302","display_name":"William Wayne Willette","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"William Wayne Willette","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":["https://openalex.org/A5014526302"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":2,"citation_normalized_percentile":{"value":0.0,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":87,"max":93},"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":0.9580000042915344,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":0.9580000042915344,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.02160000056028366,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.015200000256299973,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/customer-supplier-relationships","display_name":"customer-supplier relationships","score":0.9959999918937683},{"id":"https://openalex.org/keywords/transaction-costs","display_name":"transaction costs","score":0.8119999766349792},{"id":"https://openalex.org/keywords/information-technology","display_name":"information technology","score":0.7070000171661377},{"id":"https://openalex.org/keywords/social-exchange-theory","display_name":"social exchange theory","score":0.9909999966621399},{"id":"https://openalex.org/keywords/resource-dependence-theory","display_name":"resource dependence theory","score":0.6970000267028809},{"id":"https://openalex.org/keywords/relational-exchange-theory","display_name":"relational exchange theory","score":0.9769999980926514},{"id":"https://openalex.org/keywords/cooperatives","display_name":"cooperatives","score":0.7390000224113464},{"id":"https://openalex.org/keywords/longitudinal-dynamics","display_name":"longitudinal dynamics","score":0.4869999885559082}],"concepts":[{"id":"https://openalex.org/C2993069335","wikidata":"https://www.wikidata.org/wiki/Q2155640","display_name":"Empirical examination","level":2,"score":0.7689287662506104},{"id":"https://openalex.org/C75949130","wikidata":"https://www.wikidata.org/wiki/Q848010","display_name":"Database transaction","level":2,"score":0.6475886106491089},{"id":"https://openalex.org/C98965940","wikidata":"https://www.wikidata.org/wiki/Q877496","display_name":"Transaction cost","level":2,"score":0.535454511642456},{"id":"https://openalex.org/C145912823","wikidata":"https://www.wikidata.org/wiki/Q113558","display_name":"Dynamics (music)","level":2,"score":0.5150027275085449},{"id":"https://openalex.org/C120936955","wikidata":"https://www.wikidata.org/wiki/Q2155640","display_name":"Empirical research","level":2,"score":0.5114470720291138},{"id":"https://openalex.org/C172256602","wikidata":"https://www.wikidata.org/wiki/Q780716","display_name":"Social exchange theory","level":2,"score":0.4887950122356415},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4387434124946594},{"id":"https://openalex.org/C2777895361","wikidata":"https://www.wikidata.org/wiki/Q1758614","display_name":"Longitudinal study","level":2,"score":0.41033902764320374},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3766067922115326},{"id":"https://openalex.org/C40700","wikidata":"https://www.wikidata.org/wiki/Q1411783","display_name":"Industrial organization","level":1,"score":0.34098243713378906},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.19020995497703552},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.1721401810646057},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.16932913661003113},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.1170683205127716},{"id":"https://openalex.org/C162118730","wikidata":"https://www.wikidata.org/wiki/Q1128453","display_name":"Actuarial science","level":1,"score":0.11346971988677979},{"id":"https://openalex.org/C77088390","wikidata":"https://www.wikidata.org/wiki/Q8513","display_name":"Database","level":1,"score":0.08372050523757935},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0761779248714447},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C19417346","wikidata":"https://www.wikidata.org/wiki/Q7922","display_name":"Pedagogy","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"pmh:oai:CiteSeerX.psu:10.1.1.605.5131","doi":null,"is_oa":false,"landing_page_url":"http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.605.5131","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"http://dspace.uta.edu/bitstream/handle/10106/147/umi-uta-1533.pdf?sequence=1","raw_type":"text"},{"id":"pmh:oai:uta-ir.tdl.org:10106/147","doi":null,"is_oa":false,"landing_page_url":"http://hdl.handle.net/10106/147","pdf_url":null,"source":{"id":"https://openalex.org/S4306400392","display_name":"UTA ResearchCommons (University of Texas Arlington)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I189196454","host_organization_name":"The University of Texas at Arlington","host_organization_lineage":["https://openalex.org/I189196454"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Ph.D."},{"id":"mag:239484369","doi":null,"is_oa":false,"landing_page_url":"https://rc.library.uta.edu/uta-ir/handle/10106/147","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":116,"referenced_works":["https://openalex.org/W30254738","https://openalex.org/W55754930","https://openalex.org/W116282327","https://openalex.org/W149324788","https://openalex.org/W1481773499","https://openalex.org/W1483421916","https://openalex.org/W1487531252","https://openalex.org/W1487557448","https://openalex.org/W1500319018","https://openalex.org/W1502487491","https://openalex.org/W1519196938","https://openalex.org/W1542403765","https://openalex.org/W1546787249","https://openalex.org/W1547879404","https://openalex.org/W1549329683","https://openalex.org/W1554115063","https://openalex.org/W1566310586","https://openalex.org/W1575426788","https://openalex.org/W1575705031","https://openalex.org/W1577625922","https://openalex.org/W1582587411","https://openalex.org/W1585825907","https://openalex.org/W1606368101","https://openalex.org/W1608836379","https://openalex.org/W1787844928","https://openalex.org/W1788719434","https://openalex.org/W1862276743","https://openalex.org/W1962360624","https://openalex.org/W1967333344","https://openalex.org/W1967614935","https://openalex.org/W1967856994","https://openalex.org/W1971440513","https://openalex.org/W1971729993","https://openalex.org/W1972689824","https://openalex.org/W1973836970","https://openalex.org/W1977402696","https://openalex.org/W1979213790","https://openalex.org/W1980009335","https://openalex.org/W1986401249","https://openalex.org/W1987959705","https://openalex.org/W1990126808","https://openalex.org/W1991358063","https://openalex.org/W1991670833","https://openalex.org/W1994479732","https://openalex.org/W1995082048","https://openalex.org/W1999543153","https://openalex.org/W2003939026","https://openalex.org/W2005717660","https://openalex.org/W2006408085","https://openalex.org/W2007070420","https://openalex.org/W2009108522","https://openalex.org/W2010880342","https://openalex.org/W2013695941","https://openalex.org/W2016215833","https://openalex.org/W2016238164","https://openalex.org/W2016285530","https://openalex.org/W2016770192","https://openalex.org/W2017806383","https://openalex.org/W2021301441","https://openalex.org/W2022516791","https://openalex.org/W2025001207","https://openalex.org/W2025198341","https://openalex.org/W2030007028","https://openalex.org/W2030799799","https://openalex.org/W2034640466","https://openalex.org/W2035934714","https://openalex.org/W2037710531","https://openalex.org/W2042478330","https://openalex.org/W2047479647","https://openalex.org/W2049949638","https://openalex.org/W2052471430","https://openalex.org/W2054183388","https://openalex.org/W2056621186","https://openalex.org/W2059144060","https://openalex.org/W2060383494","https://openalex.org/W2061977616","https://openalex.org/W2064304778","https://openalex.org/W2068155429","https://openalex.org/W2076158631","https://openalex.org/W2084019458","https://openalex.org/W2097927444","https://openalex.org/W2107192340","https://openalex.org/W2111135535","https://openalex.org/W2112959820","https://openalex.org/W2116808919","https://openalex.org/W2118785525","https://openalex.org/W2122465344","https://openalex.org/W2124066355","https://openalex.org/W2124687760","https://openalex.org/W2124927217","https://openalex.org/W2126993164","https://openalex.org/W2127027722","https://openalex.org/W2130660952","https://openalex.org/W2132081716","https://openalex.org/W2134884007","https://openalex.org/W2135871035","https://openalex.org/W2138167391","https://openalex.org/W2141898774","https://openalex.org/W2146458355","https://openalex.org/W2147517975","https://openalex.org/W2150384762","https://openalex.org/W2150721786","https://openalex.org/W2151388372","https://openalex.org/W2161132835","https://openalex.org/W2164304787","https://openalex.org/W2166482401","https://openalex.org/W2169855821","https://openalex.org/W2171272451","https://openalex.org/W2171394132","https://openalex.org/W2184535128","https://openalex.org/W2313817391","https://openalex.org/W2319054551","https://openalex.org/W2319771682","https://openalex.org/W2887546492","https://openalex.org/W3122093892","https://openalex.org/W3124528066"],"related_works":["https://openalex.org/W7052647638","https://openalex.org/W1549329683","https://openalex.org/W2145807263","https://openalex.org/W4244544540","https://openalex.org/W6998991616","https://openalex.org/W2014435970","https://openalex.org/W7097491193","https://openalex.org/W1962360624","https://openalex.org/W1203804068","https://openalex.org/W7095409432"],"abstract_inverted_index":{"The":[0,112,189],"forms":[1,37],"of":[2,8,30,47,51,74,87,108,118,128,166,192,230],"cooperative":[3,35],"business":[4,36],"hold":[5],"the":[6,27,43,121,125,134,138,145,163,167,198],"promise":[7],"reduced":[9],"costs,":[10,181],"increased":[11],"efficiencies,":[12],"rapid":[13],"market":[14,19],"and":[15,26,45,64,77,91,110,133,152,202,217],"environmental":[16],"responses,":[17],"expanded":[18],"opportunities,":[20],"new":[21],"resources,":[22],"faster":[23],"product":[24],"developments,":[25],"most":[28],"coveted":[29],"all":[31],"benefits--competitive":[32],"advantage.":[33],"These":[34],"are":[38,195],"a":[39,48,71,83,88,92,115,211],"rich":[40],"matrix":[41],"for":[42],"exploration":[44],"testing":[46],"wide":[49],"range":[50],"theories,":[52],"such":[53],"as":[54],"Transaction":[55],"Cost":[56],"Economics,":[57],"Social":[58],"Exchange":[59,66],"Theory,":[60,63],"Resource":[61],"Dependence":[62],"Relational":[65],"Theory.":[67],"\\nThis":[68],"thesis":[69,113],"presents":[70,114],"process":[72],"view":[73],"how":[75],"IT":[76,122,151,172,201,208],"trust":[78,153,187,193],"affect":[79],"transaction":[80,84,131,148,170,180,205,215,225],"costs":[81,132,149,216,226],"in":[82,130,169,204,222],"dyad":[85],"consisting":[86],"small":[89],"supplier":[90],"large":[93],"customer.":[94],"It":[95],"goes":[96],"beyond":[97],"functional":[98],"relationships":[99],"between":[100,106,200,227],"variables":[101],"to":[102,161],"examine":[103],"empirical":[104],"connections":[105],"sequences":[107],"events":[109],"outcomes.":[111],"dual":[116],"perspective":[117],"affective":[119],"elements;":[120],"buildup":[123,136,158,173,194],"represents":[124,137],"technological":[126],"aspects":[127],"changes":[129,203],"Trust":[135,157],"human":[139],"aspects.":[140],"\\nThe":[141],"base":[142],"model":[143],"emphasized":[144],"impact":[146,213],"on":[147,197,214],"by":[150],"buildups":[154],"over":[155],"time.":[156],"was":[159],"shown":[160],"be":[162],"strongest":[164],"determinant":[165],"reduction":[168],"costs;":[171],"demonstrated":[174],"that":[175],"it":[176],"too":[177],"could":[178],"reduce":[179],"but":[182],"with":[183],"less":[184],"influence":[185],"than":[186],"buildup.":[188],"mediating":[190],"effects":[191],"significant":[196],"relationship":[199],"costs.":[206],"However,":[207],"does":[209],"have":[210],"direct":[212],"is":[218],"an":[219],"important":[220],"consideration":[221],"decisions":[223],"regarding":[224],"trading":[228],"partners":[229],"unequal":[231],"size.":[232]},"counts_by_year":[{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":1}],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2016-06-24T00:00:00"}
