{"id":"https://openalex.org/W2394743071","doi":"https://doi.org/10.1145/2945408.2945410","title":"Management challenges for DevOps adoption within UK SMEs","display_name":"Management challenges for DevOps adoption within UK SMEs","publication_year":2016,"publication_date":"2016-07-06","ids":{"openalex":"https://openalex.org/W2394743071","doi":"https://doi.org/10.1145/2945408.2945410","mag":"2394743071"},"language":"en","primary_location":{"id":"doi:10.1145/2945408.2945410","doi":"https://doi.org/10.1145/2945408.2945410","is_oa":false,"landing_page_url":"https://doi.org/10.1145/2945408.2945410","pdf_url":null,"source":{"id":"https://openalex.org/S7407121592","display_name":"International Workshop on Quality-Aware DevOps (QUDOS)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"conference"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2nd International Workshop on Quality-Aware DevOps","raw_type":"proceedings-article"},"volume":null,"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://ueaeprints.uea.ac.uk/id/eprint/59131/4/Accepted_manuscript.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":null,"display_name":"Stephen Jones","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I1118541","display_name":"University of East Anglia","ror":"https://ror.org/026k5mg93","country_code":"GB","type":"education","lineage":["https://openalex.org/I1118541"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Stephen Jones","raw_affiliation_strings":["University of East Anglia, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of East Anglia, UK","institution_ids":["https://openalex.org/I1118541"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5014697247","display_name":"Joost Noppen","orcid":"https://orcid.org/0009-0004-4203-1582","observed_orcids":["https://orcid.org/0009-0004-4203-1582"]},"institutions":[{"id":"https://openalex.org/I1118541","display_name":"University of East Anglia","ror":"https://ror.org/026k5mg93","country_code":"GB","type":"education","lineage":["https://openalex.org/I1118541"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Joost Noppen","raw_affiliation_strings":["University of East Anglia, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of East Anglia, UK","institution_ids":["https://openalex.org/I1118541"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5086497535","display_name":"Fiona Lettice","orcid":"https://orcid.org/0000-0003-1304-4435","observed_orcids":["https://orcid.org/0000-0003-1304-4435"]},"institutions":[{"id":"https://openalex.org/I1118541","display_name":"University of East Anglia","ror":"https://ror.org/026k5mg93","country_code":"GB","type":"education","lineage":["https://openalex.org/I1118541"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Fiona Lettice","raw_affiliation_strings":["University of East Anglia, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of East Anglia, UK","institution_ids":["https://openalex.org/I1118541"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I1118541"],"apc_list":null,"apc_paid":null,"fwci":1.9821,"has_fulltext":true,"cited_by_count":52,"citation_normalized_percentile":{"value":0.87401639,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":null,"issue":null,"first_page":"7","last_page":"11"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12127","display_name":"Software System Performance and Reliability","score":0.0,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10763","display_name":"Digital Transformation in Industry","score":0.0,"subfield":{"id":"https://openalex.org/subfields/2209","display_name":"Industrial and Manufacturing Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/devops-adoption","display_name":"DevOps adoption","score":0.9900000095367432},{"id":"https://openalex.org/keywords/management-problems","display_name":"management problems","score":0.6510000228881836},{"id":"https://openalex.org/keywords/small-and-medium-sized-enterprises","display_name":"small and medium-sized enterprises","score":0.9369999766349792},{"id":"https://openalex.org/keywords/organizational-change","display_name":"organizational change","score":0.9710000157356262},{"id":"https://openalex.org/keywords/legacy-systems","display_name":"legacy systems","score":0.8309999704360962},{"id":"https://openalex.org/keywords/management-structure","display_name":"management structure","score":0.7850000262260437},{"id":"https://openalex.org/keywords/resistance-to-change","display_name":"resistance to change","score":0.9739999771118164},{"id":"https://openalex.org/keywords/job-crafting","display_name":"job crafting","score":0.9990000128746033},{"id":"https://openalex.org/keywords/software-developers","display_name":"software developers","score":0.7519999742507935},{"id":"https://openalex.org/keywords/software-engineering-management","display_name":"software engineering management","score":0.6499999761581421}],"concepts":[{"id":"https://openalex.org/C9903902","wikidata":"https://www.wikidata.org/wiki/Q3025536","display_name":"DevOps","level":3,"score":0.9920576810836792},{"id":"https://openalex.org/C153083717","wikidata":"https://www.wikidata.org/wiki/Q6535263","display_name":"Leverage (statistics)","level":2,"score":0.5534065365791321},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4710892140865326},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.46830689907073975},{"id":"https://openalex.org/C529173508","wikidata":"https://www.wikidata.org/wiki/Q638608","display_name":"Software development","level":3,"score":0.4584704041481018},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4493076801300049},{"id":"https://openalex.org/C2777526511","wikidata":"https://www.wikidata.org/wiki/Q691543","display_name":"Pace","level":2,"score":0.4466526210308075},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.3462318778038025},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.272497296333313},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.19812101125717163},{"id":"https://openalex.org/C105339364","wikidata":"https://www.wikidata.org/wiki/Q2297740","display_name":"Software deployment","level":2,"score":0.17703378200531006},{"id":"https://openalex.org/C13280743","wikidata":"https://www.wikidata.org/wiki/Q131089","display_name":"Geodesy","level":1,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C205649164","wikidata":"https://www.wikidata.org/wiki/Q1071","display_name":"Geography","level":0,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1145/2945408.2945410","doi":"https://doi.org/10.1145/2945408.2945410","is_oa":false,"landing_page_url":"https://doi.org/10.1145/2945408.2945410","pdf_url":null,"source":{"id":"https://openalex.org/S7407121592","display_name":"International Workshop on Quality-Aware DevOps (QUDOS)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"conference"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2nd International Workshop on Quality-Aware DevOps","raw_type":"proceedings-article"},{"id":"pmh:oai:ueaeprints.uea.ac.uk:59131","doi":null,"is_oa":true,"landing_page_url":"https://ueaeprints.uea.ac.uk/id/eprint/59131/4/Accepted_manuscript.pdf","pdf_url":"https://ueaeprints.uea.ac.uk/id/eprint/59131/4/Accepted_manuscript.pdf","source":{"id":"https://openalex.org/S4306400384","display_name":"UEA Digital Repository (University of East Anglia)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I1118541","host_organization_name":"University of East Anglia","host_organization_lineage":["https://openalex.org/I1118541"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Book Section"}],"best_oa_location":{"id":"pmh:oai:ueaeprints.uea.ac.uk:59131","doi":null,"is_oa":true,"landing_page_url":"https://ueaeprints.uea.ac.uk/id/eprint/59131/4/Accepted_manuscript.pdf","pdf_url":"https://ueaeprints.uea.ac.uk/id/eprint/59131/4/Accepted_manuscript.pdf","source":{"id":"https://openalex.org/S4306400384","display_name":"UEA Digital Repository (University of East Anglia)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I1118541","host_organization_name":"University of East Anglia","host_organization_lineage":["https://openalex.org/I1118541"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Book Section"},"sustainable_development_goals":[{"score":0.48510000109672546,"display_name":"Decent work and economic growth","id":"https://metadata.un.org/sdg/8"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2394743071.pdf","grobid_xml":"https://content.openalex.org/works/W2394743071.grobid-xml"},"referenced_works_count":11,"referenced_works":["https://openalex.org/W1977503924","https://openalex.org/W2022833100","https://openalex.org/W2065245104","https://openalex.org/W2075189632","https://openalex.org/W2113953571","https://openalex.org/W2114252209","https://openalex.org/W2121599268","https://openalex.org/W2185159841","https://openalex.org/W3083105620","https://openalex.org/W3158256989","https://openalex.org/W3189457999"],"related_works":["https://openalex.org/W4387504654","https://openalex.org/W4389544412","https://openalex.org/W4393932049","https://openalex.org/W2517300079","https://openalex.org/W4380568725","https://openalex.org/W4403375062","https://openalex.org/W7113581759","https://openalex.org/W4206544185","https://openalex.org/W4281672484","https://openalex.org/W4410035439"],"abstract_inverted_index":{"The":[0],"DevOps":[1,54,71,90,169],"phenomenon":[2],"is":[3,27,92,119,127,170],"gathering":[4],"pace":[5],"as":[6],"more":[7],"UK":[8,74],"organisations":[9],"seek":[10],"to":[11,19,29,111,122,129],"leverage":[12],"the":[13,50,68,89,96,158,166],"benefits":[14],"it":[15],"can":[16],"potentially":[17,182],"bring":[18],"software":[20,159],"engineering":[21],"functions.":[22],"However":[23],"substantial":[24],"organisational":[25],"change":[26],"inherent":[28],"adopting":[30],"DevOps,":[31,108],"especially":[32,156],"where":[33],"there":[34],"are":[35,150],"prior":[36],"and":[37,105,146,181],"established":[38],"methods.":[39],"As":[40],"part":[41],"of":[42,46,53,60,70,98,132,140,153],"a":[43,61,73,99,130,136],"wider":[44],"piece":[45],"doctoral":[47],"research":[48,185],"investigating":[49],"management":[51,142,180],"challenges":[52],"adoption,":[55],"we":[56,149,163],"present":[57],"early":[58],"findings":[59],"six":[62],"month":[63],"qualitative":[64],"diary":[65],"study":[66,87],"following":[67],"adoption":[69],"within":[72,84],"based":[75],"SME":[76],"with":[77,157],"over":[78],"200":[79],"employees.":[80],"We":[81],"find":[82],"that":[83,168],"our":[85],"case":[86],"organisation,":[88],"approach":[91],"being":[93],"adopted":[94],"for":[95],"development":[97],"new":[100],"system":[101],"used":[102],"both":[103],"internally":[104],"by":[106],"customers.":[107],"conceptually,":[109],"appears":[110],"be":[112],"generally":[113],"well":[114],"regarded,":[115],"but":[116],"in":[117,134],"reality":[118],"proving":[120],"difficult":[121],"fully":[123],"adopt.":[124],"This":[125],"difficulty":[126],"down":[128],"combination":[131],"necessity":[133],"maintaining":[135],"legacy":[137],"system,":[138],"lack":[139],"senior":[141],"buy-in,":[143],"managerial":[144],"structure":[145],"resistance.":[147],"Additionally,":[148],"finding":[151],"evidence":[152],"job":[154],"crafting,":[155],"developers.":[160],"Taken":[161],"together,":[162],"put":[164],"forward":[165],"argument":[167],"an":[171],"interdisciplinary":[172],"topic":[173],"which":[174],"would":[175],"greatly":[176],"benefit":[177],"from":[178],"further":[179],"psychology":[183],"oriented":[184],"attention.":[186]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":8},{"year":2023,"cited_by_count":9},{"year":2022,"cited_by_count":10},{"year":2021,"cited_by_count":7},{"year":2020,"cited_by_count":9},{"year":2019,"cited_by_count":3},{"year":2018,"cited_by_count":2},{"year":2017,"cited_by_count":1},{"year":2016,"cited_by_count":1}],"updated_date":"2026-10-28T10:33:24.094632","created_date":"2016-06-24T00:00:00"}