{"id":"https://openalex.org/W236836855","doi":null,"title":"The relationship between servant leadership and trust in a South African public sector organisation","display_name":"The relationship between servant leadership and trust in a South African public sector organisation","publication_year":2013,"publication_date":"2013-04-25","ids":{"openalex":"https://openalex.org/W236836855","mag":"236836855"},"language":"en","primary_location":{"id":"pmh:oai:repository.up.ac.za:2263/23261","doi":null,"is_oa":true,"landing_page_url":"http://hdl.handle.net/2263/23261","pdf_url":"http://hdl.handle.net/2263/23261","source":{"id":"https://openalex.org/S4306401870","display_name":"UpSpace Institutional Repository (University of Pretoria)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I69552723","host_organization_name":"University of Pretoria","host_organization_lineage":["https://openalex.org/I69552723"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Dissertation"},"volume":null,"type":"dissertation","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"http://hdl.handle.net/2263/23261","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5085169852","display_name":"Ellenise Pedro","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Ellenise Pedro","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":["https://openalex.org/A5085169852"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":true,"cited_by_count":2,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10006","display_name":"Job Satisfaction and Organizational Behavior","score":0.42260000109672546,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10006","display_name":"Job Satisfaction and Organizational Behavior","score":0.42260000109672546,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12751","display_name":"Leadership and Management in Organizations","score":0.36399999260902405,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13884","display_name":"Educational Leadership and Practices","score":0.06679999828338623,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/servant-leadership","display_name":"servant leadership","score":1.0},{"id":"https://openalex.org/keywords/organizational-trust","display_name":"organizational trust","score":0.9179999828338623},{"id":"https://openalex.org/keywords/interpersonal-trust","display_name":"interpersonal trust","score":0.9959999918937683},{"id":"https://openalex.org/keywords/public-sector-organizations","display_name":"public sector organizations","score":0.9549999833106995},{"id":"https://openalex.org/keywords/leadership-styles","display_name":"leadership styles","score":0.5820000171661377},{"id":"https://openalex.org/keywords/government-accountability","display_name":"government accountability","score":0.6010000109672546},{"id":"https://openalex.org/keywords/employee-trust","display_name":"employee trust","score":0.5180000066757202},{"id":"https://openalex.org/keywords/south-africa","display_name":"South Africa","score":0.4950000047683716}],"concepts":[{"id":"https://openalex.org/C67126808","wikidata":"https://www.wikidata.org/wiki/Q2912387","display_name":"Servant leadership","level":3,"score":0.7504152059555054},{"id":"https://openalex.org/C2993022102","wikidata":"https://www.wikidata.org/wiki/Q11771944","display_name":"Public servant","level":2,"score":0.5463330149650574},{"id":"https://openalex.org/C147859227","wikidata":"https://www.wikidata.org/wiki/Q294217","display_name":"Public sector","level":2,"score":0.5059778094291687},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.46519577503204346},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.37412235140800476},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.30466723442077637},{"id":"https://openalex.org/C3116431","wikidata":"https://www.wikidata.org/wiki/Q31728","display_name":"Public administration","level":1,"score":0.2700467109680176},{"id":"https://openalex.org/C197386563","wikidata":"https://www.wikidata.org/wiki/Q6508686","display_name":"Leadership style","level":2,"score":0.2389264702796936},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.060182780027389526},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.05981320142745972}],"mesh":[],"locations_count":2,"locations":[{"id":"pmh:oai:repository.up.ac.za:2263/23261","doi":null,"is_oa":true,"landing_page_url":"http://hdl.handle.net/2263/23261","pdf_url":"http://hdl.handle.net/2263/23261","source":{"id":"https://openalex.org/S4306401870","display_name":"UpSpace Institutional Repository (University of Pretoria)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I69552723","host_organization_name":"University of Pretoria","host_organization_lineage":["https://openalex.org/I69552723"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Dissertation"},{"id":"mag:236836855","doi":null,"is_oa":false,"landing_page_url":"https://repository.up.ac.za/bitstream/handle/2263/23261/dissertation.pdf?sequence=1&isAllowed=y","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null}],"best_oa_location":{"id":"pmh:oai:repository.up.ac.za:2263/23261","doi":null,"is_oa":true,"landing_page_url":"http://hdl.handle.net/2263/23261","pdf_url":"http://hdl.handle.net/2263/23261","source":{"id":"https://openalex.org/S4306401870","display_name":"UpSpace Institutional Repository (University of Pretoria)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I69552723","host_organization_name":"University of Pretoria","host_organization_lineage":["https://openalex.org/I69552723"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Dissertation"},"sustainable_development_goals":[{"score":0.6601999998092651,"id":"https://metadata.un.org/sdg/16","display_name":"Peace, justice, and strong institutions"}],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[{"id":"https://openalex.org/F4320320692","display_name":"University of Pretoria","ror":"https://ror.org/00g0p6g84"}],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W236836855.pdf","grobid_xml":"https://content.openalex.org/works/W236836855.grobid-xml"},"referenced_works_count":21,"referenced_works":["https://openalex.org/W1527890691","https://openalex.org/W1822641505","https://openalex.org/W1824082261","https://openalex.org/W1969423783","https://openalex.org/W1980027679","https://openalex.org/W2002605930","https://openalex.org/W2015360439","https://openalex.org/W2019161708","https://openalex.org/W2020506654","https://openalex.org/W2034041884","https://openalex.org/W2043698138","https://openalex.org/W2053532036","https://openalex.org/W2107059158","https://openalex.org/W2130660952","https://openalex.org/W2133668584","https://openalex.org/W2145876987","https://openalex.org/W2157637163","https://openalex.org/W2167023322","https://openalex.org/W2169205424","https://openalex.org/W2256865913","https://openalex.org/W2623834980"],"related_works":["https://openalex.org/W2104919275","https://openalex.org/W2277154967","https://openalex.org/W205012319","https://openalex.org/W2025750946","https://openalex.org/W2034041884","https://openalex.org/W7045556827","https://openalex.org/W2006752053","https://openalex.org/W3191499356","https://openalex.org/W1955625508","https://openalex.org/W7105973254"],"abstract_inverted_index":{"In":[0],"recent":[1],"years,":[2],"there":[3],"has":[4],"been":[5],"an":[6],"increased":[7],"demand":[8],"by":[9,146],"the":[10,30,39,55,60,63,70,88,97,125,140,152,160,164,179],"South":[11,71,116],"African":[12,72],"communities":[13],"and":[14,35,102,170,188,214],"society":[15],"at":[16],"large":[17],"for":[18,52,201],"public":[19,40,56,93,112,211],"institutions":[20],"to":[21,28,58,86],"become":[22],"more":[23],"accountable.":[24],"The":[25,118],"literature":[26,165],"seems":[27],"support":[29],"view":[31],"that":[32,66,82],"managerial":[33],"trust":[34,37,109,187,220],"organisational":[36,108,189],"in":[38,54,69,110,115,135,196,210],"sector":[41,57,113,212],"is":[42,50,67,83],"globally":[43],"acknowledged":[44],"as":[45,78,105,107,223],"a":[46,79,91,111,136,174],"strategic":[47],"goal.":[48],"It":[49,172],"imperative":[51],"leaders":[53],"recognise":[59],"nature":[61],"of":[62,90,121,124,127,159,181,198,205],"business":[64],"leadership":[65,75,80,101,169,183,206],"required":[68],"context.":[73],"Servant":[74,141],"was":[76],"identified":[77],"style":[81],"most":[84],"likely":[85],"achieve":[87],"objective":[89],"trusting":[92],"sector.The":[94],"paper":[95],"examines":[96],"relationship":[98,177],"between":[99,178],"servant":[100,168,182],"interpersonal":[103,186],"trust,":[104],"well":[106],"organisation":[114],"Africa.":[117],"sample":[119],"consisted":[120],"54":[122],"employees":[123,222],"City":[126],"Johannesburg":[128],"Property":[129],"Company":[130],"(SOC)":[131],"Ltd":[132],"who":[133],"participated":[134],"survey":[137],"designed":[138],"around":[139],"Leadership":[142],"Behaviour":[143],"Scale":[144],"developed":[145],"(Sendjaya,":[147],"Sarros&Santora,":[148],"2008)":[149],"along":[150],"with":[151,184],"Organisational":[153],"Trust":[154],"Indicator":[155],"(Nyhan&Marlowe,":[156],"1997).The":[157],"results":[158],"investigation":[161],"confirmed":[162],"what":[163,203],"says":[166],"on":[167],"trust.":[171,190],"revealed":[173],"statistically":[175],"significant":[176],"opinions":[180],"both":[185],"These":[191],"findings":[192],"will":[193],"be":[194],"discussed":[195],"terms":[197],"their":[199],"implications":[200],"establishing":[202],"kind":[204],"model":[207],"might":[208,218],"work":[209],"organisations":[213],"how":[215],"this":[216],"approach":[217],"build":[219],"among":[221],"key":[224],"stakeholders.":[225]},"counts_by_year":[{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":1}],"updated_date":"2026-11-07T11:25:07.637180","created_date":"2016-06-24T00:00:00"}