{"id":"https://openalex.org/W2337623655","doi":"https://doi.org/10.1108/jpbafm-12-01-2000-b005","title":"Benchmarking as a performance management tool: experiences among municipalities in North Carolina","display_name":"Benchmarking as a performance management tool: experiences among municipalities in North Carolina","publication_year":2000,"publication_date":"2000-03-01","ids":{"openalex":"https://openalex.org/W2337623655","doi":"https://doi.org/10.1108/jpbafm-12-01-2000-b005","mag":"2337623655"},"language":"en","primary_location":{"id":"doi:10.1108/jpbafm-12-01-2000-b005","doi":"https://doi.org/10.1108/jpbafm-12-01-2000-b005","is_oa":false,"landing_page_url":"https://doi.org/10.1108/jpbafm-12-01-2000-b005","pdf_url":null,"source":{"id":"https://openalex.org/S2912564958","display_name":"Journal of Public Budgeting Accounting & Financial Management","issn_l":"1096-3367","issn":["1096-3367","1945-1814"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-class-a","anvur-scientific","cwts-core","fnege-4","jufo-1","norway-1","poland-40","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Public Budgeting, Accounting & Financial Management","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5085682974","display_name":"David N. Ammons","orcid":"https://orcid.org/0000-0002-1335-2625","observed_orcids":["https://orcid.org/0000-0002-1335-2625"]},"institutions":[{"id":"https://openalex.org/I114027177","display_name":"University of North Carolina at Chapel Hill","ror":"https://ror.org/0130frc33","country_code":"US","type":"education","lineage":["https://openalex.org/I114027177"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"David N. Ammons","raw_affiliation_strings":["University of North Carolina at Chapel Hill"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of North Carolina at Chapel Hill","institution_ids":["https://openalex.org/I114027177"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5085682974"],"corresponding_institution_ids":["https://openalex.org/I114027177"],"apc_list":null,"apc_paid":null,"fwci":4.9869,"has_fulltext":false,"cited_by_count":45,"citation_normalized_percentile":{"value":0.95214498,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":88,"max":98},"biblio":{"volume":"12","issue":"1","first_page":"106","last_page":"124"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10213","display_name":"Public Policy and Administration Research","score":0.9740999937057495,"subfield":{"id":"https://openalex.org/subfields/3321","display_name":"Public Administration"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10213","display_name":"Public Policy and Administration Research","score":0.9740999937057495,"subfield":{"id":"https://openalex.org/subfields/3321","display_name":"Public Administration"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10797","display_name":"Accounting and Organizational Management","score":0.009399999864399433,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11461","display_name":"Local Government Finance and Decentralization","score":0.0035000001080334187,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/benchmarking","display_name":"benchmarking","score":0.9909999966621399},{"id":"https://openalex.org/keywords/performance-management","display_name":"performance management","score":0.9599999785423279},{"id":"https://openalex.org/keywords/municipal-government","display_name":"municipal government","score":0.6980000138282776},{"id":"https://openalex.org/keywords/public-sector-performance-improvement","display_name":"public sector performance improvement","score":0.8370000123977661},{"id":"https://openalex.org/keywords/local-government","display_name":"local government","score":0.5669999718666077},{"id":"https://openalex.org/keywords/greensboro-north-carolina","display_name":"Greensboro, North Carolina","score":0.8629999756813049},{"id":"https://openalex.org/keywords/wilmington","display_name":"Wilmington","score":0.9990000128746033},{"id":"https://openalex.org/keywords/winston-salem-north-carolina","display_name":"Winston-Salem","score":1.0}],"concepts":[{"id":"https://openalex.org/C86251818","wikidata":"https://www.wikidata.org/wiki/Q816754","display_name":"Benchmarking","level":2,"score":0.9941184520721436},{"id":"https://openalex.org/C134121241","wikidata":"https://www.wikidata.org/wiki/Q899301","display_name":"Yield (engineering)","level":2,"score":0.485624223947525},{"id":"https://openalex.org/C147859227","wikidata":"https://www.wikidata.org/wiki/Q294217","display_name":"Public sector","level":2,"score":0.46690163016319275},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.36036330461502075},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.35681822896003723},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.35452690720558167},{"id":"https://openalex.org/C42475967","wikidata":"https://www.wikidata.org/wiki/Q194292","display_name":"Operations research","level":1,"score":0.3336128294467926},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.33060649037361145},{"id":"https://openalex.org/C110354214","wikidata":"https://www.wikidata.org/wiki/Q6314146","display_name":"Engineering management","level":1,"score":0.32753825187683105},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.25338226556777954},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.19971635937690735},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C192562407","wikidata":"https://www.wikidata.org/wiki/Q228736","display_name":"Materials science","level":0,"score":0.0},{"id":"https://openalex.org/C191897082","wikidata":"https://www.wikidata.org/wiki/Q11467","display_name":"Metallurgy","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/jpbafm-12-01-2000-b005","doi":"https://doi.org/10.1108/jpbafm-12-01-2000-b005","is_oa":false,"landing_page_url":"https://doi.org/10.1108/jpbafm-12-01-2000-b005","pdf_url":null,"source":{"id":"https://openalex.org/S2912564958","display_name":"Journal of Public Budgeting Accounting & Financial Management","issn_l":"1096-3367","issn":["1096-3367","1945-1814"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-class-a","anvur-scientific","cwts-core","fnege-4","jufo-1","norway-1","poland-40","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Public Budgeting, Accounting & Financial Management","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W7015920779","https://openalex.org/W105862076","https://openalex.org/W2736502179","https://openalex.org/W2086898575","https://openalex.org/W7045385102","https://openalex.org/W656854361","https://openalex.org/W2605461167","https://openalex.org/W2017130973","https://openalex.org/W2075669226","https://openalex.org/W6907766362"],"abstract_inverted_index":{"Benchmarking":[0],"takes":[1],"three":[2],"distinct":[3],"forms":[4],"in":[5],"the":[6,34],"public":[7],"sector,":[8],"each":[9],"serving":[10],"a":[11,22],"different":[12],"purpose.":[13],"When":[14],"applied":[15],"properly":[16],"and":[17,41],"with":[18],"care,":[19],"benchmarking":[20],"is":[21],"performance":[23],"improvement":[24],"technique":[25],"that":[26],"can":[27],"yield":[28],"tangible":[29],"results,":[30],"as":[31],"demonstrated":[32],"by":[33],"North":[35],"Carolina":[36],"cities":[37],"of":[38],"Greensboro,":[39],"Wilmington,":[40],"Winston-Salem.":[42]},"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":2},{"year":2019,"cited_by_count":5},{"year":2018,"cited_by_count":2},{"year":2017,"cited_by_count":3},{"year":2016,"cited_by_count":3},{"year":2015,"cited_by_count":2},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":4},{"year":2012,"cited_by_count":2}],"updated_date":"2026-05-21T06:26:12.895304","created_date":"2016-06-24T00:00:00"}