{"id":"https://openalex.org/W2332731871","doi":"https://doi.org/10.5171/2011.950191","title":"An Investigation into the Use of ERP Systems in the Public Sector","display_name":"An Investigation into the Use of ERP Systems in the Public Sector","publication_year":2011,"publication_date":"2011-01-01","ids":{"openalex":"https://openalex.org/W2332731871","doi":"https://doi.org/10.5171/2011.950191","mag":"2332731871"},"language":"en","primary_location":{"id":"doi:10.5171/2011.950191","doi":"https://doi.org/10.5171/2011.950191","is_oa":true,"landing_page_url":"https://doi.org/10.5171/2011.950191","pdf_url":"http://ibimapublishing.com/articles/JERPS/2011/950191/950191.pdf","source":{"id":"https://openalex.org/S4210232471","display_name":"Journal of Enterprise Resource Planning Studies","issn_l":"2155-4781","issn":["2155-4781"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Enterprise Resource Planning Studies","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"http://ibimapublishing.com/articles/JERPS/2011/950191/950191.pdf","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5047540554","display_name":"Maria do C\u00e9u Gaspar Alves","orcid":"https://orcid.org/0000-0003-1608-1872","observed_orcids":["https://orcid.org/0000-0003-1608-1872"]},"institutions":[{"id":"https://openalex.org/I161321875","display_name":"University of Beira Interior","ror":"https://ror.org/03nf36p02","country_code":"PT","type":"education","lineage":["https://openalex.org/I161321875"]}],"countries":["PT"],"is_corresponding":false,"raw_author_name":"Maria Alves","raw_affiliation_strings":["University of Beira Interior/NECE, Covilh\u00e3, Portugal"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Beira Interior/NECE, Covilh\u00e3, Portugal","institution_ids":["https://openalex.org/I161321875"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5091078476","display_name":"Sergio Ivo Amaral Matos","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I99682543","display_name":"University of Minho","ror":"https://ror.org/037wpkx04","country_code":"PT","type":"education","lineage":["https://openalex.org/I99682543"]}],"countries":["PT"],"is_corresponding":false,"raw_author_name":"Sergio Matos","raw_affiliation_strings":["University of Minho, Braga, Portugal"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Minho, Braga, Portugal","institution_ids":["https://openalex.org/I99682543"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":1.0914,"has_fulltext":true,"cited_by_count":15,"citation_normalized_percentile":{"value":0.85827656,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":97},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"6"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.0,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12415","display_name":"Employer Branding and e-HRM","score":0.0,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/enterprise-resource-planning","display_name":"enterprise resource planning","score":0.9340000152587891},{"id":"https://openalex.org/keywords/erp-implementation","display_name":"ERP implementation","score":0.7229999899864197},{"id":"https://openalex.org/keywords/public-sector-organizations","display_name":"public sector organizations","score":0.9200000166893005},{"id":"https://openalex.org/keywords/real-time-information","display_name":"real-time information","score":0.8820000290870667},{"id":"https://openalex.org/keywords/decision-support","display_name":"decision support","score":0.6869999766349792},{"id":"https://openalex.org/keywords/application-integration","display_name":"application integration","score":0.621999979019165}],"concepts":[{"id":"https://openalex.org/C147859227","wikidata":"https://www.wikidata.org/wiki/Q294217","display_name":"Public sector","level":2,"score":0.8089340925216675},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5603989958763123},{"id":"https://openalex.org/C2777960535","wikidata":"https://www.wikidata.org/wiki/Q131508","display_name":"Enterprise resource planning","level":2,"score":0.4291003942489624},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.2922708988189697},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.12066864967346191},{"id":"https://openalex.org/C136264566","wikidata":"https://www.wikidata.org/wiki/Q159810","display_name":"Economy","level":1,"score":0.06769701838493347}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.5171/2011.950191","doi":"https://doi.org/10.5171/2011.950191","is_oa":true,"landing_page_url":"https://doi.org/10.5171/2011.950191","pdf_url":"http://ibimapublishing.com/articles/JERPS/2011/950191/950191.pdf","source":{"id":"https://openalex.org/S4210232471","display_name":"Journal of Enterprise Resource Planning Studies","issn_l":"2155-4781","issn":["2155-4781"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Enterprise Resource Planning Studies","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.5171/2011.950191","doi":"https://doi.org/10.5171/2011.950191","is_oa":true,"landing_page_url":"https://doi.org/10.5171/2011.950191","pdf_url":"http://ibimapublishing.com/articles/JERPS/2011/950191/950191.pdf","source":{"id":"https://openalex.org/S4210232471","display_name":"Journal of Enterprise Resource Planning Studies","issn_l":"2155-4781","issn":["2155-4781"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Enterprise Resource Planning Studies","raw_type":"journal-article"},"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2332731871.pdf","grobid_xml":"https://content.openalex.org/works/W2332731871.grobid-xml"},"referenced_works_count":8,"referenced_works":["https://openalex.org/W180100095","https://openalex.org/W1524237663","https://openalex.org/W2037492115","https://openalex.org/W2042117926","https://openalex.org/W2064925735","https://openalex.org/W2077917807","https://openalex.org/W2100379340","https://openalex.org/W2117253505"],"related_works":["https://openalex.org/W2017073082","https://openalex.org/W7097004141","https://openalex.org/W2612179560","https://openalex.org/W2089364139","https://openalex.org/W2992980436","https://openalex.org/W7100693926","https://openalex.org/W4411068208","https://openalex.org/W7217273335","https://openalex.org/W2906702560","https://openalex.org/W2136002489"],"abstract_inverted_index":{"During":[0],"recent":[1],"years,":[2],"public":[3,69,98,107,190],"organizations":[4,72,99,108],"have":[5,51],"invested":[6],"considerable":[7],"resources":[8],"in":[9,32,132],"the":[10,29,33,38,77,86,115,120,133,139,143,154,178,183],"implementation":[11,58,196],"of":[12,40,68,88,106,122,156],"Enterprise":[13],"Resource":[14],"Planning":[15],"(ERP)":[16],"systems,":[17,124],"even":[18],"using":[19],"solutions":[20],"initially":[21],"targeted":[22],"for":[23,56,145,151,185],"manufacturing":[24],"companies.The":[25],"interest":[26],"generated":[27],"by":[28],"ERP":[30,57,81,101,123,165,195],"phenomenon":[31],"public-sector":[34,54,198],"still":[35],"growing":[36],"and":[37,59,70,113,125,128,153,173],"particularities":[39],"this":[41,89,207],"sector":[42,191],"make":[43],"specific":[44],"studies":[45,50,64],"necessary.Just":[46],"a":[47,104],"few":[48],"empirical":[49],"looked":[52],"at":[53],"motivations":[55,116],"it":[60],"appears":[61],"from":[62],"previous":[63],"that":[65,76,117,138,170],"organizational":[66],"conditions":[67],"private":[71],"are":[73,177],"different.This":[74],"suggests":[75],"reasons":[78,161],"to":[79,92,111,119,126,141,148,162,205],"implement":[80,163],"system":[82],"may":[83],"also":[84,168],"differ.Consequently,":[85],"aim":[87],"paper":[90,181,203],"is":[91,199],"get":[93],"an":[94,164],"insight":[95],"into":[96],"how":[97],"approach":[100],"implementation.Based":[102],"on":[103,189,194,197],"survey":[105],"we":[109],"try":[110],"identified":[112],"characterize":[114],"lead":[118],"adoption":[121,131],"identify":[127],"understand":[129],"modules":[130,176],"public-sector.Overall,":[134],"our":[135,202],"findings":[136],"reveal":[137],"need":[140,184],"increase":[142],"demand":[144],"realtime":[146],"information,":[147],"obtain":[149],"information":[150],"decision-making":[152],"integration":[155],"applications":[157],"appear":[158],"as":[159],"main":[160],"system.The":[166],"study":[167],"reveals":[169],"Financial":[171],"Accounting":[172],"Material":[174],"Management":[175],"most":[179],"implemented.This":[180],"reinforces":[182],"more":[186],"research":[187],"focused":[188],"organizations.Since":[192],"literature":[193],"relatively":[200],"sparse,":[201],"helps":[204],"narrow":[206],"knowledge":[208],"gap.":[209]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":1},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":3},{"year":2017,"cited_by_count":1},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":3},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":1}],"updated_date":"2026-11-07T11:25:07.637180","created_date":"2016-06-24T00:00:00"}