{"id":"https://openalex.org/W2331138083","doi":"https://doi.org/10.1177/154193120104500601","title":"From User-Centered Design to Senior-Centered Design: Designing Internet Health Information Portals","display_name":"From User-Centered Design to Senior-Centered Design: Designing Internet Health Information Portals","publication_year":2001,"publication_date":"2001-10-01","ids":{"openalex":"https://openalex.org/W2331138083","doi":"https://doi.org/10.1177/154193120104500601","mag":"2331138083"},"language":"en","primary_location":{"id":"doi:10.1177/154193120104500601","doi":"https://doi.org/10.1177/154193120104500601","is_oa":false,"landing_page_url":"https://doi.org/10.1177/154193120104500601","pdf_url":null,"source":{"id":"https://openalex.org/S4210176815","display_name":"Proceedings of the Human Factors and Ergonomics Society Annual Meeting","issn_l":"0163-5182","issn":["0163-5182","1071-1813","1541-9312","2169-5067"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","norway-1"],"host_organization":"https://openalex.org/P4310320017","host_organization_name":"SAGE Publishing","host_organization_lineage":["https://openalex.org/P4310320017"],"host_organization_lineage_names":["SAGE Publishing"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the Human Factors and Ergonomics Society Annual Meeting","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5009458783","display_name":"Jiyoung Kwahk","orcid":"https://orcid.org/0000-0002-6226-2992","observed_orcids":["https://orcid.org/0000-0002-6226-2992"]},"institutions":[{"id":"https://openalex.org/I859038795","display_name":"Virginia Tech","ror":"https://ror.org/02smfhw86","country_code":"US","type":"education","lineage":["https://openalex.org/I859038795"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Jiyoung Kwahk","raw_affiliation_strings":["Grado Department of Industrial and Systems Engineering Virginia Polytechnic Institute and State University Blacksburg, Virginia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Grado Department of Industrial and Systems Engineering Virginia Polytechnic Institute and State University Blacksburg, Virginia","institution_ids":["https://openalex.org/I859038795"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5017460095","display_name":"Tonya L. Smith\u2010Jackson","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I859038795","display_name":"Virginia Tech","ror":"https://ror.org/02smfhw86","country_code":"US","type":"education","lineage":["https://openalex.org/I859038795"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Tonya L. Smith-Jackson","raw_affiliation_strings":["Grado Department of Industrial and Systems Engineering Virginia Polytechnic Institute and State University Blacksburg, Virginia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Grado Department of Industrial and Systems Engineering Virginia Polytechnic Institute and State University Blacksburg, Virginia","institution_ids":["https://openalex.org/I859038795"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5082589375","display_name":"Robert C. Williges","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I859038795","display_name":"Virginia Tech","ror":"https://ror.org/02smfhw86","country_code":"US","type":"education","lineage":["https://openalex.org/I859038795"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Robert C. Williges","raw_affiliation_strings":["Grado Department of Industrial and Systems Engineering Virginia Polytechnic Institute and State University Blacksburg, Virginia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Grado Department of Industrial and Systems Engineering Virginia Polytechnic Institute and State University Blacksburg, Virginia","institution_ids":["https://openalex.org/I859038795"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I859038795"],"apc_list":{"value":1500,"currency":"USD","value_usd":1500},"apc_paid":null,"fwci":1.0427,"has_fulltext":false,"cited_by_count":9,"citation_normalized_percentile":{"value":0.83994211,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":95},"biblio":{"volume":"45","issue":"6","first_page":"580","last_page":"584"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11977","display_name":"Technology Use by Older Adults","score":0.9541000127792358,"subfield":{"id":"https://openalex.org/subfields/2717","display_name":"Geriatrics and Gerontology"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},"topics":[{"id":"https://openalex.org/T11977","display_name":"Technology Use by Older Adults","score":0.9541000127792358,"subfield":{"id":"https://openalex.org/subfields/2717","display_name":"Geriatrics and Gerontology"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T10470","display_name":"Usability and User Interface Design","score":0.03700000047683716,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10737","display_name":"Health Literacy and Information Accessibility","score":0.0024999999441206455,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/user-centered-design","display_name":"user-centered design","score":0.9440000057220459},{"id":"https://openalex.org/keywords/older-adults","display_name":"older adults","score":0.9580000042915344},{"id":"https://openalex.org/keywords/participatory-design","display_name":"participatory design","score":0.843999981880188},{"id":"https://openalex.org/keywords/usability-evaluation","display_name":"usability evaluation","score":0.6539999842643738},{"id":"https://openalex.org/keywords/website-navigation","display_name":"web navigation","score":0.828000009059906},{"id":"https://openalex.org/keywords/health-information-websites","display_name":"health information websites","score":0.5950000286102295},{"id":"https://openalex.org/keywords/needs-assessment","display_name":"needs assessment","score":0.6110000014305115},{"id":"https://openalex.org/keywords/requirements-specification","display_name":"requirements specification","score":0.6759999990463257},{"id":"https://openalex.org/keywords/content-design","display_name":"content design","score":0.6150000095367432},{"id":"https://openalex.org/keywords/prototype-design","display_name":"prototype design","score":0.5609999895095825},{"id":"https://openalex.org/keywords/focus-groups","display_name":"focus groups","score":0.46000000834465027}],"concepts":[{"id":"https://openalex.org/C161772715","wikidata":"https://www.wikidata.org/wiki/Q1136996","display_name":"User-centered design","level":2,"score":0.757161021232605},{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.7175906896591187},{"id":"https://openalex.org/C2777455480","wikidata":"https://www.wikidata.org/wiki/Q1038171","display_name":"Participatory design","level":3,"score":0.6489770412445068},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5601412653923035},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.5285485982894897},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.5067642331123352},{"id":"https://openalex.org/C521306242","wikidata":"https://www.wikidata.org/wiki/Q190637","display_name":"Web design","level":3,"score":0.49081334471702576},{"id":"https://openalex.org/C106246047","wikidata":"https://www.wikidata.org/wiki/Q4928435","display_name":"Iterative design","level":3,"score":0.4408547580242157},{"id":"https://openalex.org/C4237393","wikidata":"https://www.wikidata.org/wiki/Q1636686","display_name":"Web usability","level":3,"score":0.4296819865703583},{"id":"https://openalex.org/C143267671","wikidata":"https://www.wikidata.org/wiki/Q7901856","display_name":"User requirements document","level":2,"score":0.4274849593639374},{"id":"https://openalex.org/C48262172","wikidata":"https://www.wikidata.org/wiki/Q16908765","display_name":"Design process","level":3,"score":0.42496585845947266},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.4248582124710083},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.29374366998672485},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.24981310963630676},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.1736755669116974},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.10820087790489197},{"id":"https://openalex.org/C42360764","wikidata":"https://www.wikidata.org/wiki/Q83588","display_name":"Chemical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C2778648169","wikidata":"https://www.wikidata.org/wiki/Q967768","display_name":"Compatibility (geochemistry)","level":2,"score":0.0},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.0},{"id":"https://openalex.org/C2775922551","wikidata":"https://www.wikidata.org/wiki/Q7135033","display_name":"Parallels","level":2,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1177/154193120104500601","doi":"https://doi.org/10.1177/154193120104500601","is_oa":false,"landing_page_url":"https://doi.org/10.1177/154193120104500601","pdf_url":null,"source":{"id":"https://openalex.org/S4210176815","display_name":"Proceedings of the Human Factors and Ergonomics Society Annual Meeting","issn_l":"0163-5182","issn":["0163-5182","1071-1813","1541-9312","2169-5067"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","norway-1"],"host_organization":"https://openalex.org/P4310320017","host_organization_name":"SAGE Publishing","host_organization_lineage":["https://openalex.org/P4310320017"],"host_organization_lineage_names":["SAGE Publishing"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the Human Factors and Ergonomics Society Annual Meeting","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/3","score":0.8199999928474426,"display_name":"Good health and well-being"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":5,"referenced_works":["https://openalex.org/W2018415007","https://openalex.org/W2037057633","https://openalex.org/W2041765503","https://openalex.org/W2099538722","https://openalex.org/W2111066451"],"related_works":["https://openalex.org/W2072527911","https://openalex.org/W2955719348","https://openalex.org/W2056177227","https://openalex.org/W2601326286","https://openalex.org/W7056728711","https://openalex.org/W7142158736","https://openalex.org/W1980332913","https://openalex.org/W2128225950","https://openalex.org/W7098298938","https://openalex.org/W7219475816"],"abstract_inverted_index":{"Seniors":[0,72],"are":[1],"increasingly":[2],"using":[3],"websites":[4],"to":[5,27,111,140,144,158],"access":[6],"health-related":[7],"information.":[8],"We":[9,150],"developed":[10],"a":[11,22,42,85,125],"portal":[12],"website":[13,32,120],"that":[14,29,128,152],"provides":[15],"health":[16],"information":[17],"for":[18],"seniors":[19],"based":[20],"on":[21],"user-centered,":[23],"participatory":[24],"design":[25,80,103,117,143,154,160],"approach":[26,51],"ensure":[28],"the":[30,34,47,57,79],"resulting":[31],"meets":[33],"special":[35,146],"needs":[36,60],"and":[37,69,90,105,119,133],"requirements":[38,62,104],"of":[39,78,87,148],"senior":[40],"users,":[41],"group":[43],"traditionally":[44],"neglected":[45],"in":[46,56,84,101,106],"development":[48,58,95,131],"process.":[49,96],"Our":[50],"included":[52],"five":[53],"major":[54],"steps":[55],"process:":[59],"analysis,":[61],"specification,":[63],"content":[64],"design,":[65,68],"iterative":[66],"prototype":[67],"usability":[70,108],"evaluation.":[71],"were":[73,98],"actively":[74],"involved":[75],"as":[76],"part":[77],"team":[81],"by":[82],"participating":[83],"variety":[86],"focus":[88],"groups":[89],"online":[91],"surveys":[92],"throughout":[93],"this":[94,145],"They":[97],"particularly":[99],"helpful":[100],"providing":[102],"identifying":[107],"problems":[109],"related":[110],"both":[112],"web":[113,116],"page":[114],"content,":[115],"features,":[118],"navigation.":[121],"This":[122],"paper":[123],"is":[124],"case":[126],"study":[127],"explains":[129],"our":[130,138],"process":[132],"summarizes":[134],"lessons":[135],"learned":[136],"from":[137],"efforts":[139],"extend":[141],"user-centered":[142,153],"population":[147],"users.":[149],"concluded":[151],"could":[155],"be":[156],"extended":[157],"senior-centered":[159],"quite":[161],"successfully.":[162]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2023,"cited_by_count":1},{"year":2021,"cited_by_count":2},{"year":2018,"cited_by_count":1},{"year":2015,"cited_by_count":1}],"updated_date":"2026-10-16T09:59:22.235173","created_date":"2016-06-24T00:00:00"}
